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Read what people are saying
about Precision Garage Door

Precision Garage Door of Knoxville
has received 3521 reviews, averaging 4.93 Stars:
1 2 3 4 5
Review:

Very impressed...starting with the Sunday afternoon call when the garage door was hanging "a-kilter"... Called the Precision number, full well expecting to talk to a "machine", or having to leave a callback number--but impressed when a nice woman answered the call and proceeded to set up a service call for the very next day, first thing in the morning! Service technician James W. showed up exactly on time, and within the an hour the door was completely restored to "like new" condition! Five Stars for James W.!

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James W Service Provided:
Garage Door Repair

Technician: James W
Review:

I like that I could schedule an appointment on Sunday afternoon for the next day. Repair man was prompt and courteous.

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Hayden D Service Provided:
Broken Garage Door Spring Repair

Technician: Hayden D
Review:

Precision Garage Door came highly recommended, and for good reason! They came out the same day, diagnosed, and fixed my problem. Preston, my service tech, was top-notch, knowledgeable, polite, and efficient. My garage door now works effortlessly and quietly.

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Preston S Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Preston S
Review:

Our service Precision tech was James. He called to let us know he was available earlier than our scheduled time if we wanted him to come then and so our story begins. He arrived almost immediately and was pleasant, polite, and his appearance showed he cared. We told him what we thought, and he smiled and told us what he knew it was within minutes. James then showed us and explained in easy-to-understand language what our problem was and how to fix it. He gave us options, then suggestions with cost to repair or replace. No pressure just honest this or that, our decision. We sure appreciated him.

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James W Service Provided:
Garage Door Opener Repair

Technician: James W
Review:

On time and very knowledgeable. Thank you!

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Chris P Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technician: Chris P
Review:

Excellent service!!! Professional ! came out the same evening we called. Fixed our issue and Competitively priced. Highly recommend!

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Hayden D Service Provided:
Garage Door Repair

Product:
Springs

Technician: Hayden D
Review:

Chris P, was super, very fast worker. We had a broken main spring, so he start off to correct that and new rollers on present door. We than decided to replace are garage door opener. Very happy with Chris P. work. You should be proud to have him as a employee.

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Chris P Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Technician: Chris P
Review:

Tommy was wonderful and very informative.

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Tommy G Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Estimator: Tommy G
Review:

We had Preston come to our house to look at our garage door and we couldn't have been more pleased. Preston introduced himself to us and was very polite and very thorough. He showed us all the mechanical parts on our door and explained the difference between what we had and what Precision had. We were amazed at the difference. We had Preston remove our springs and other mechanical parts and install Precisions parts. Our garage door opens and closes so smooth and so quietly now, we are amazed at the difference. We are very happy with Preston's work and Precision. We recommend Precision to anyone interested in garage door repair or replacement.

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Preston S Service Provided:
Garage Door Repair

Product:
Springs

Technician: Preston S
1 2 3 4 5
Date: 09/04/2024
Garage Door Repair
,
Review:

Thank you Precision, for your help today. Tyler was very spot on with what repairs needed to be done to get my garage door back in working condition. I would recommend this company for sure.

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Tyler C Service Provided:
Garage Door Repair

Technician: Tyler C
Review:

The appointment was between 12 - 2 pm. The technician arrived late. He called on his way stating he was delayed by an emergency. Made some minor adjustments to the door which took less than 15 minutes. Upon receiving the invoice, it says a charged a shop fee was applied. It was explained to me as a service call charge. The technician was very pleasant and polite but he was later than promised. Albeit he did call at 1:45pm or so stating he would be there after 2pm.

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Tyler C Service Provided:
Garage Door Opener Repair

Technician: Tyler C
Review:

Price ended up being higher than quoted over than phone as tech found additional things wrong, but overall service was excellent and tech was extremely nice and efficient and cleaned everything up when finished. I would defiantly recommend this company.

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Thomas W Service Provided:
Garage Door Repair

Product:
Springs

Technician: Thomas W
Review:

We have had good experiences with Precision previously, so called again regarding a new home to do inspection, maintenance and install key pads. Called at 3:00 and Tyler was there at 4:00!! He was informative, knowledgeable, and super friendly. He welcomed me to hang out as he worked and he explained it all very well. I have already referred Precision and Tyler to a neighbor!

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Tyler C Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Technician: Tyler C
Review:

Excellent service. Was here at the scheduled time. Pointed out repairs needed and once completed showed us all the repairs that were done per our discussion. Thomas was very professional and informative.

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Thomas W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Thomas W
Review:

What great service and a personable representative, Derek. Will pass along the good service recommendation to our friends and neighbors!

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Derek H Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technician: Derek H
Review:

The service person did an excellent job installing the new garage door opener. He explained the operation and maintenance of the rails and the remotes. We are very happy with it and it is quiet.

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Preston S Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Preston S
Review:

They came out found problems fixed very knowledgeable and professional thanks

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Tyler C Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technician: Tyler C
Review:

Chris came to the house to repair my garage door as it was sagging and not closing properly. He fixed it and I am very satisfied. He was very knowledgeable and diagnosed the problem immediately and then did a great job with the repair and was out of here in an hour and a half. A very courteous, nice fellow who kept me informed as the work progressed. This is the second time that I have called upon Precision garage door and I would recommend them to all. Phillip Hoy

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Chris P Service Provided:
Garage Door Repair

Technician: Chris P
Review:

Very very pleased with the quality of parts and the professionalism of my repairman. He was polite and knowledgeable of his service. He wasted no time getting started and work with the skill one would expect. Great to see skill professionals still exist. Im a new customer that will be calling in the future when and if trouble should arrive. Thank You, Jim

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Thomas W Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Thomas W
Review:

Very rapid response to my call. It took two trips because initial diagnosis was wrong (but no extra charge for second trip). A new head unit was required but fortunately the old one was covered under warranty. The tecnician (P. Christoph) said he had never seen this type of failure before. Great service and I will call them again when the need arises.

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Chris P Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Chris P
Review:

We were having issues with our motor connecting to our cars. It wouldn't shut. But it would open. Turns out there were issues with how the door was balanced and he got to work and got it all fixed. We have used your services in the past too. Great availability, knowledge and professionalism all the way.

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Patrick S Service Provided:
Garage Door Repair

Product:
Springs

Technician: Patrick S
Review:

Your technician installed a new spring. He was courteous and knowledgeable. Did a great job.

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Derek H Service Provided:
Broken Garage Door Spring Repair

Technician: Derek H
Review:

The door spring broke and Preston was here the same day. A great young man and knew what he was doing on the repair. I went ahead and replaced some other parts for preventative maintenance. The cost seemed too high, but he was here, and I trusted his opinion on what needed to be done. Preston would get a 5 star rating, but the cost... Kirt

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Preston S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Preston S
Review:

I was able to get a same day appointment and the Technician came early.

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James W Service Provided:
Garage Door Repair

Technician: James W
Review:

We were able to get someone out the next morning and they identified and repaired the issue with our garage door very quickly! For the type of work done and how quickly things were resolved, I reckon the quote was reasonable as well. Very pleased with our experience and will happily use this service again if needed.

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James W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: James W
Review:

Would recommend precision garage doors appointment was scheduled quickly work was completed in professional manner tech Preston S was very helpful and explained everything to us and was polite and helpful to us my wife and I are handicapped he was respectful and considerate

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Preston S Service Provided:
Garage Door Repair

Technician: Preston S
Review:

I called Precision to repair a garage door track that we hit with our car mirror. The service tech called me within minutes of my call to them. He said he could be on site in 20 minutes, and arrived almost to the minute. After giving me the estimate, he said the work could be done in about half an hour…and it was! I was shocked at how fast the tech got this done. This repair needed new parts, and was something that probably would have taken me hours, including sourcing the new part, getting it, installing it, etc. This was a job for a specialist, and Precision came through. Job well done, and money well spent.

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Tyler C Service Provided:
Garage Door Repair

Technician: Tyler C
Review:

Patrick did a great job!!

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Patrick S Service Provided:
Garage Door Repair

Product:
Springs

Technician: Patrick S
Review:

Used many times before always with good results.

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Matt H Service Provided:
Garage Door Opener Repair

Technician: Matt H
Review:

Tyler was on time, professional and efficient. Great customer service and explained every step. He was a pleasure to work with and a great representative of your company.

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Tyler C Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Tyler C
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Knoxville Area

(865) 643-8587

(865) 643-8587
Maryville Area

(865) 268-4051

(865) 268-4051
Oak Ridge and Oliver Springs Area

(865) 275-5643

(865) 275-5643
Loudon Area

(865) 408-8914

(865) 408-8914
Powell Area

(865) 512-6675

(865) 512-6675
Lenoir City and Tellico Village Area

(865) 816-9766

(865) 816-9766
Sevierville Area

(865) 268-4051

(865) 268-4051
Louisville and Alcoa Area

(865) 275-5643

(865) 275-5643
Vonore Area

(423) 536-9835

(423) 536-9835
Corryton Area

(865) 512-6675

(865) 512-6675
Clinton Area

(865) 408-8914

(865) 408-8914
Kodak Area

(865) 816-9766

(865) 816-9766
Precision Door Service
Office: (865) 221-7068
10525 Kingston Pike
Ste E

Knoxville, TN 37922