Review:

Excellent customer service. Contacted us right away and installed our door within 2 days. Showed up on schedule and very knowledgeable. Great price too. Overall we are beyond happy with this company.

Review:

Robert was very professional and solved the problem quickly. Great service!

Review:

The gentleman was very nice and helpful. Went out of his way to fix my garage door.

Review:

Robert worked hard to reset our drive but went further by explaining his work. Then he explained the "just in case" steps to take if the drive failed again. He truly wanted us to have worry-free garage door openers.

Review:

My garage door just stopped working. The next day, Precision came out and rebuilt my door. It works great. Patrick, the technician, was great at explaining my choices related to the repair. Great service. I would highly recommend this company.

Review:

They were very prompt, were able to come within 30 minutes of our calling for a repair estimate. Their Technician, Chris was very well trained, courteous and gave my wife and I two estimates to choose from. We decided on the better, more thorough repair to replace the broken garage door spring and rollers with a 5 year guarantee. We are very pleased and would recommend Precision Garage Door to anyone needing Garage door work.

Review:

Excellent staff and service

Review:

Tech was fast and friendly. Only took a few minutes for him to fix Grear Job!

Review:

I chose Precision based on various recommendations by neighbors. I give the rating a 5. The service tech was very informative, explaining the condition of the motor as well as the condition of the door and framework. I appreciate the quick service call and hope to have the new door installed ASAP. Thank you. Sharon L. Cornwell

Review:

Within 10 minutes of requesting an estimate (on a Sunday) on line I received a call from Precision. They scheduled a technician to be there the next day. He was on time and very personable. He replaced my garage door opener and springs in a professional and prompt manner. The entire experience was easy and very pleasant. Would highly recommend Precision for any garage door needs.

Review:

James called before arriving early. He was polite and worked efficiently.

Review:

I called today, Robert was here during the time window. Very professional and pleasant. My options were explained and no pressure. Very happy

Review:

VERY GOOD SERVICE

Review:

Alex our tech arrived early. He was extremely professional and was able to address our problem very quickly and also helped explain how to prevent the problem from happening again.

Review:

Amazing service!! Our technician was Robert!! He was very professional and knowledgeable to help us with our needs to repair our garage door!! Thanks Robert !!!Incredible Work!

Review:

Patrick was very precise with the repair and the cost upfront I would recommend precision to my neighbors if a problem arises

Review:

Service---garage door repair. This is my third call to you and I've always been given an appointment within 1-3 days. The service is always performed efficiently and quickly. Prices seem to be very fair.

Review:

The spring on our garage door broke and was unusable. I contacted Precision on Sunday and they were able to schedule us for the next day. Their employee was prompt and I received a thorough explanation as to what needed to be done as well as pricing up front. We are very satisfied with the service we received!

Review:

I literally could not believe the service. We came home from a trip to a door that wouldn’t open. A quick look revealed a broken spring. I found precision through a google search and based on reviews gave them a call. This was around 1145am, the person who took my call said an appointment was open between 1&3pm so I took it. The technician called at 1245 to say he was on his way and arrived literally at 100 sharp. He inspected door thoroughly and explained a lack of maintenance (my fault) had allowed the door to get in pretty rough shape. He replaced broken springs, all rollers and cables, thoroughly lubricated all moving parts, and adjusted the whole unit. It wasn’t this quiet the day it was installed 11 years ago. The tech was incredibly knowledgeable, efficient, and professional. The job was completed by 230pm, I just never expect that kind of service these days.

Review:

agent was very friendly and knew the problems and how to fix them

Review:

Robert was our technician. He was very prompt getting here and explained everything that needed to be done. He was very professional and courteous. We couldn't ask for any better. Would reccomend him and Precision door service to anyone. Thanks

Review:

Robert called to let us know what time he would arrive. He was friendly, professional, timely, and did a great job explaining the repairs needed. Customer service was excellent and I would definitely call Precision the next time. Great job Robert - I enjoyed our conversation! #GOCATS!!

Review:

Precision Door personnel (Josh) was punctual in arriving at the agreed date and time, performed a detailed diagnostic of the door problem, replaced the damaged parts. The work is high quality such that the doors operate smoothly. Thanks Precision Doors .

Review:

We were EXTREMELY IMPRESSED with the service we received from Precision Door Service. We called at 7:30 AM and Patrick was at our house in a Precision marked truck by 9 AM. He assessed our door issues, gave us a quoted option of repair (with a 5 year warranty) to be done that day or replacement ( with a 1 year warranty) that would take 3 weeks to be delivered. We chose repair, including reinforcing the 19 year old door. The repair was done in 2 hours!. It's like having a brand new garage door. So quite and smooth running. We chose Precision on the basis of a friend's referral and their 5 star rating on Google. We will not hesitate to refer them whenever we can. They gave us speedy service and piece of mind. (You never realize how important a garage door is until you have one stuck have way down and night is fast approaching. ) THANK YOU Patrick and Precision for making our lives safer and easier.

Review:

Robert was time knew exactly what to do great service

Review:

I have to give credit where credit is due, these guys are incredible. Great price excellent service outstanding assembly they had a great door that looks beautiful in front of our house. Strongly recommend them. Thank you gentlemen

Review:

reported possible problem with door making strange sounds going up. Tech came and determined not a major problem. All good and Precision was prompt.

Review:

I highly recommend Precision Overhead Garage Door Service to anyone in the Knoxville area. My 13-year-old opener was failing and had become unreliable. I decided to replace it rather than repair. I contacted Precision and in less than two hours Josh (technician) arrived. In a little over an hour he had finished installing the new opener, backup battery, remote, and outside keypad, and two remotes. He also showed me how to program the keypad and my car's Homelink remote. His work was very professional and there was no mess to clean up when he finished.

Review:

Prompt and courteous professionals. The technician rebuilt my garage door after thoroughly explaining to me his findings after the assessment of the problem. I would absolutely use Precision again.

Review:

Loved our expierence! Called early in the day and they were able to fit us in the same day. They gave us a 2 hour window, and made it out before the window. We anticipated that they would give us an estimate and then have to order the parts. But no, when Josh (who was friendly, professional, and fast) arrived he was able to diagnose the problem quickly and had all that he needed to fix the problem with him. He did the job and was gone before the end of our arrival window! Great company would definatly use them again!