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about Precision Garage Door
Precision Garage Door of Knoxvillehas received 3651 reviews, averaging 4.93 Stars:
Knoxville, TN
Knoxville, TN
Quick response, diagnosis, and repair.
- Eileen Hughes
Knoxville, TN
Heard positive remarks
- David Wilson
Knoxville, TN
We called on Sunday afternoon and talked to a real person. We scheduled a service visit for the next day. On Monday the service person called and told us he would be at our house in about 25 minutes. He showed up as scheduled and He fixed the problem and was very courteous. Thank you
- ROY ROBINSON
Chestnut Hill, TN
Garage door would not open. Called 2 other companies before Precision. One didn't answer and the other was too busy to come that day. Then called Precision and was given a time frame as to when the technician would be at my home. Was then called later to say the technician was held up but would be there asap. Then Preston the technician called to say he was on the way, and he got there in the promised time frame. Turned out the garage door motor was bad, so Preston was able to replace it immediately. He was polite and professional and got all in working order including the garage door opener in my car! Will definitely call Precision if ever needing garage door work again.
- Pat Berg
Kingston, TN
Tyler with Precision Garage Door Service was at our home within hours. He did a great job repairing our damaged garage door and replacing the 20-year-old opener and parts. It was a major upgrade, and the door works better than ever.
- Steve Bandy
Knoxville, TN
Tech Tyler did quality work in fast time frame. He was courteous and respectful as were the office staff. He described the work that needed to be done for the repairs and after my approval got started and completed the work. It helped that he had the parts needed on his truck so no return visit was needed. I had used Precision before so it was an easy decision to call them for service again. Recommend them for any garage issues new or repairs.
- Jim Fox
Knoxville, TN
Fast, friendly, and reliable.
- George Anthony
Maryville, TN
Patrick was very friendly, he explained the process for fixing the garage door. I was very pleased with the outcome. He scheduled again on Monday to fix the door.
- Glenna Patterson
Claxton, TN
I was very impressed by the ease of scheduling an appointment to fix a broken spring on our garage door. The technician Thomas was very prompt and explained thoroughly everything that was worn and needed to be repaired. Garage door runs smoother than it did before.
- Tim Hodges
Knoxville, TN
Trevor Perry came to the rescue at our newly purchased house. We were unable to close one of the doors and both doors were extremely heavy. We discussed all the possible options (trying to cookie cutter and make things last). However, after reviewing all options and him showing me all the parts that were extremely worn, and showed me his new parts that would be replacing it, I was convinced to pull the trigger. He went above and beyond to make sure I was happy with the doors. All the new mechanical work was flawless. The new motors were quiet. It took extra time for which he didn’t want to leave until I was happy. Great customer service.
- Mike Hornick
Product:
Maryville, TN
Tyler Combs, a first-class garage door technician with Precision Garage Door, serviced this call. Carefully examining all the garage door components, Tyler was able to identify the problem causing the door's malfunction. He replaced the springs and rollers and now my garage door is running so smoothly. Precision had installed the springs a couple of years ago but there was a problem with them and Tyler was able to replace the springs under warranty with no extra charge to me. Now that is excellent customer service! Tyler Combs, an outstanding technician, is very knowledgeable, friendly, and kind. He wanted to be sure that I was pleased with the door's performance before leaving the premises. I highly recommend Precision for your garage door maintenance or repair. A+ Company
- Sharon Mitchell
Knoxville, TN
I chose Precision Door Service primarily because of their BBB rating. Preston was very friendly, respectful and professional. After examining my door and opener, he explained what was causing the problem I was having, offered a solution, gave me a quote and went to work.He finished the job in the time period he predicted, then proceeded to demonstrate the new opener and answered my questions. I was pleased with the entire experience from my phone call until completion of the installation and would happily recommend Precision (and Preston) to anyone.
- L. Rosen
Karns, TN
Very knowledgeable and helpful.
- Mark Gallaher
Knoxville, TN
The gentlemen came a repaired my door before I even know he was here. We were watching some other workmen in our yard and didnt see him until he was finished. Great guy, polite and friendly. Thanks Precision
- Bill Bozeman
Knoxville, TN
Williams Door Co installed in 2011. When I called about the problem the woman I was talking to made fun of the situation and refused to have a technician come and evaluate the issue. She quoted a high price without knowing what was needed. She had an attitude.
- Larry Ridley
Knoxville, TN
Yes, everything was fine. Preston done everything right I appreciate him coming out to fix my garage door. The door goes up and let down very smoothly thank you Preston.
- Mary Dailey
Knoxville, TN
Preston was professional and knowledgeable. The work was completed within 3 hours of making the appointment.
- Wesley Kitts
,
Good communication. Great service. Polite service workers
- Marcia Uhl
Knoxville, TN
Great experience with Precision Door. Madison was very helpful getting us scheduled and Patrick identified the issues and fixed them. Our doors are working better than they have for years!
- Matt Podhajsky
Knoxville, TN
Our technician, James, was very thorough and professional. We were pleased with the service we received from this company. We would recommend the company to anyone needing work done on their garage doors.
- Kathy Crowell
Claxton, TN
After a rough experience with our previous company I chose to try Precision. The tech Thomas was not only very patient but very honest and walked me through every repair he made. He showed me what was wrong with the previous repairs and it really made me feel re-assured that I chose the right company this time. Highly Reccomend!
- Ryan High
Corryton, TN
Very professional and right on time. Kept me informed where and when he was on his way. Highly recommend them.
- Linda Goodchild
Knoxville, TN
Great customer service. Will highly recommend to neighbors and friends. Thank you for being on time and communicating.
- Nancy Dessez
Knoxville, TN
Guys were thorough quick and fair
- Gregory Hudson
Claxton, TN
Tyler was super helpful and friendly. He was able to assist me in identifying the issue and conducting repairs needed. Would call again next time I have any issues.
- Jack Jones
Midtown, TN
So far everything is great. Installation and any follow up visits have gone smoothly.
- Steve Hicks
Oak Ridge, TN
What a great experience we had with Precision Garage Door Service. The spring on our garage door broke on a Sunday and Chris came to our rescue. He was professional and explained the repair process in detail. Thanks again for the speedy response to our needs.
- Norma Collins
Knoxville, TN
We weren’t thrilled about our broken cable, which was installed by Precision in 2019. The warranty had expired but we had paid a lot to have the job done. Preston addressed the issue and got to work. He was very friendly and also highly competent. He even went out on his own time to repair a wood block that had cracked. We feel much better about Precision due to Preston’s visit.
- Robert Greenberg
Karns, TN
Friendly and professional service.
- Sharon Weiss
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
Problem solved. Pleased with the service.
- Etta Curtis