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about Precision Garage Door
Precision Garage Door of Knoxvillehas received 3499 reviews, averaging 4.93 Stars:
Knoxville, TN
Knoxville, TN
I was able to get an appointment the next day. Tyler was on time, professional, and friendly. I had a simple issue but also concerned about the old opener, tracks, and door. He said that the door was in good shape but the motor and hardware was old. I have used Precision in the past and will continue to use them going forward.
- Sandra Oakes-arriola
Philadelphia, TN
The repair guy did a great job!
- Suzanne Mcnabb
Knoxville, TN
I'm very happy with the service I received from Precision. My garage door spring broke on a Saturday when most places were closed, so I called and was put on the schedule for Monday. Derek showed up on time (early actually, but he called first and asked if it was ok) and was extremely knowledgeable, friendly, and professional. He explained everything he was going to do (in a way that was easy to understand), said it would probably take about an hour, and finished early. The price was very fair and was right about what I expected. Derek made the whole process very enjoyable and definitely made me feel valued as a customer. He's great.
- Kyle Lee
Marlow, TN
All people were most knowledgeable and courteous and most professional in every way. The experience far exceeded my expectations and I am so glad I paid attention to your excellent TV ads!
- Nancy Vanderlan
Knoxville, TN
Great service from Haden. Couldn't have been better.
- Kathy Mayo
Vonore, TN
Derick explained the problem and cost to me in advance of the repair which I appreciated as I am recently widowed and this is all new for me. Derick was kind, efficient and professional. I would highly recommend Precision Door Service. In addition, from the time I made contact until the time Derick came to the house, I was kept informed the entre time.
- Terrie Hare
Pittman Center, TN
Great service! Timely and nice
- Ann Kloostra
Claxton, TN
They are very professional and nice. The technician knew what he was doing and explained everything very nice and clear. I would recommend them to anyone I know. Very good experience.
- Mansoor Raja
Knoxville, TN
Derek was prompt, polite and friendly. Explained everything well and quickly fixed our door. Will definitely use Precision again!
- EB
Knoxville, TN
Great service door is butter smooth after rebuild has never worked so smoothly!
- Scott Davis
Louisville, TN
All of our expectations were met and our issues were resolved. The service representative was extremely helpful in explaining the issues related to our garage doors. He was punctual, courteous and professional. We read many favorable reviews and found a great BBB rating for Precision. We would definitely call again for any future needs.
- Diane Allen
Knoxville, TN
The Tech, Preston Stockson, was very knowledgeable of the problem at hand with my garage door opener. Told him about how the it is probably aging, and time to get a new one. He installed the new one and was very efficient and explained how the new one operates, and how to use the garage wall opener and the remotes. Thanks again for your great service!
- Lillian Collins
Karns, TN
My house's original opener finally died last night. I was surprised they were open with service same day service calls available on a Saturday. James was very fast, knowledgeable, and extremely courteous. Anytime I need service I will definitely be calling these guys! Thank you!
- John Heidmann
Knoxville, TN
We chose precision Door Service because we wanted the repair performed on the same day the spring failed and you were recommended on our neighborhood website. Our technician was Thomas W., he arrived in approximately one hour from the time we called for the repair. He was very professional and courteous and explained what was in need of repair quickly. The repair was completed in approximately one hour and he explained in detail the work that had been performed and pointed out what parts were replaced during the repair. The work area was cleaned up thoroughly. This was an excellent performance and we would definitely recommend Precision Garage Door Service. H.& J. Walker
- Helen Walker
Sevierville, TN
I chose Precision based on their excellent reviews, and I was not disappointed. The receptionist was professional & kind. My appointment was scheduled for the next day, which was much sooner than I expected. The technician fixed my garage door (replacing the control panel) and reprogrammed my remote and car link. He was also very professional and explained everything he did to ensure I understood the issue.
- Patty Dockery
Knoxville, TN
Always Excellent Service. Your service representative was excellent with information. Thank you as always.
- James Pippin
Loudon, TN
showed up on schedule and was very professional and efficient.
- Richard Cargile
Vonore, TN
Called Precision around 145pm as roller had sheared off from door and needed door repair. All three doors actually were older and I knew needed service so I took the opportunity to not only fix one but also adjust other two. I was told they could have someone here between 2-4 pm and sure enough Thomas arrived at 3pm having called me while on his way with estimated ETA. Thomas is very professional and courteous and easy to work with. He was able to not only repair the inoperable door but also advise on some other adjustments to improve functionality of all doors which I gladly appreciated. Very easy to work with and would highly recommend Precision.
- Jerry T
Sevierville, TN
I had a big problem with my garage door on Saturday. Was so surprised to actually get a person to listen and schedule a service call between 12:00 and 2:00. Patrick Stockton called around noon and said he was in West Knoxville and it would take about an hour to reach me. He arrived, quickly diagnosed the issues, explained what needed to be done, gave me the quote, I gave the go ahead and he got the job done. He was very professional and knowledgeable! I highly recommend!!
- Helen Moe
Knoxville, TN
We called on a football Saturday afternoon and the technician was here in under an hour. Chris was very courteous, professional and informative. He installed a new Genie 2128, installed a new exterior key pad, installed a new opener/closer on the wall, calibrated everything, made sure the new opener worked in my car, checked to make sure the other garage door was in good working order, oiled the tracks and rollers an cleaned up after himself and was gone in under 2 hours. We had used Precision in 2016 and were very pleased so we called them again. They met our expectations once again.
- John Major
Alcoa, TN
I was a previous customer and received prompt, courteous service beginning with the initial contact and thorough out the actual repair. The technician Derek H communicated his estimated arrival time, he was knowledgeable and efficient and pointed out not only what I knew was a broken spring but also a frayed cable that would soon bring additional problems, both items were replaced in a timely manner. Derek is a delightful young man and represents your company well.
- Lonna Lindsay
Knoxville, TN
Scott Lis came to my house and did an amazing job on explaining me what would need to be done on repairing the garage door. He was so professional in how he communicated with me. I look forward to having him come and fix my garage. Any company would be proud to have him represent their company. He was extremely down to earth and professional. It definitely was a pleasant surprise to have him come here.
- Clay Wright
Knoxville, TN
James was great! Love this company! Great value, great service, great tech! Highly recommended!
- Catherine Mahoney
Heiskell, TN
Highly recommend Precision Garage Door Service. So easy and convenient to schedule a time on their website for someone to look at our garage door. A time was scheduled for the next day. Technician called prior to arriving to let me know how long he would be and showed up as stated. Very friendly, professional and knowledgeable. The technician was prompt at determining the problem. The garage door opener was replaced in a very timely matter.
- Rebecca Parker
Madisonville, TN
While looking for a company to perform a repair on our overhead door, your prior customers gave great feedback in their reviews. As a result, I gave you folks a try. Tyler C. arrived. What an asset to your company he is!!!!! Professional, courteous, prompt, knowledgeable…… Thank you for the service you provide. Very glad to have given you a try!
- Ray Florom
Knoxville, TN
My sincere thanks for your quick and friendly response to my call for garage door assistance. Derick was here in a couple of hours, and appeared to be very efficient in finding and handling the issues. He took time to show me the problems and explained the various options. THANK YOU, Derick and Precision for a job well done and in a timely manner!
- Linda Heaton
Vonore, TN
Neighbors recommended your company for installation and service. Derek was our installer. He has a personable personality and clearing explained the operation of our new opener. DONT Let him go, in addition to his personality he knows his product and answered all our questions. Your televisions ads accurately describe your service. Mr. & Mrs David Foote & Anne Iverson
- David Foote
Loudon, TN
The Service man came borrowed my car opener to use to open my husband's car and when they were finihed the service man gave me my door opener back. My husband's car opens and shuts everything great. Next day I left opening garage door from garage wall pulling out in my car and my garage door no longer works. Dave'scar work's fine.
- Eleanor Etter
Knoxville, TN
Preston did an amazing job. He was at the house in a timely fashion. He knew exactly what we needed to get our garage door back up and operational. He was up front with pricing. He very professional and courteous. I would highly recommend Preston and Precision Door Service for all our garage door needs.
- Patricia & greg Pacheco
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
Thomas W. was great, he came in and identified the issue within minutes and had a full repair kit on my outdated system in no time. Give Precision Garage Door Service a call, they were here same day within 2 hours!
- Tanner Trammel