Review:

Nick came earlier than planned, which is rare in the service industry. Work was done quickly and I would definitely call them again. Nick was very courteous and efficient. Thanks!

Thank you for the 5 star review. Precision Door appreciates your business and feedback on Nick. It was our pleasure to serve you.

Review:

Precision provided EXCELLENT customer service from the initial call through the entire process of having our garage door repaired. Precision exceeded our expectation for quality workmanship and fair pricing. Nick was at our home within 4 hours of calling for help! (Our garage door would not close!) Nick conducted an assessment and we discussed various options including pricing for services. We agreed on the work and Nick was awesome! He was professional, efficient and completed the work exactly as discussed. The door works like new! We are very happy customers and WILL RECOMMEND Precision Garage Door of Knoxville at every opportunity. Again, they provide high quality work from a highly skilled, personable professional at a fair price.

WOW! Thank you for the 5 star review. Precision Door appreciates your business and recommendation. It was our pleasure to serve you.

Review:

Patrick transformed our garage door from an embarrassment to something we can be proud of. He was friendly and very knowledgeable offering several options for repairing our door. And he fixed it the same day. Overall we are very happy with our service and we’ll be calling Precision again for any future needs.

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to serve you.

Review:

Arrived on time. Had my garage door fixed in minutes. And was very friendly. Would recommend to others.

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others. It was our pleasure to serve you.

Review:

Had excellent reviews and received prompt service and technician answered all my questions and offered suggestions to help make all product decisions easy.

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to serve you.

Review:

I looked on Home Advisor and saw their reviews were positive so I called and they were able to set up an appointment the SAME day! The service tech, Josh Compton was patient with me as I explained the problem. He looked at my garage door and explained what was wrong and what it would take to fix it. He called me to come to the garage three times to explain what he found and what it would take to fix my problem. He was very professional, quick, and pleasant to work with. I will gladly call Precision Garage Door again if the problem every arises.

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to serve you.

Review:

was very pleased with the timely appointment, and the service technician who performed the work here. He was professional, friendly, and even petted my dog. He explained what was wrong with my door problem, and what needed to be replaced and the cost up front. I appreciate how quickly I was able to get an appointment and get the door repaired.

Review:

I called on Saturday and they offered to come repair our door on sunday morning with no extra charge because it was sunday. They were friendly and fixed the door explaining to me what had happened and what needed to be done to repair it. I would give them a five star rating.

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is important to provide 24/7 LIVE customer service and weekend service at no additional charge.

Review:

Definitely 5 star service! Technician was very knowledgeable!

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to serve you.

Review:

I had two old wooden garage doors and I called this company because they had serviced my old house and I was pleased with them. When they came out they provided a review of the different doors they offered and discussed the pro's and con's of each type of door. They then went over pricing and we decided that it wasn't our top priority at our new house. After about 2 months we called them back to have them come out to install the doors. When I called they were able to pull up my old quote and we agreed on it. When we discussed installation they were able to come the NEXT DAY! I was pretty excited about that and when the two technicians came out Terry and Josh they were very professional, went over everything we agree'd on and off they went. It took them about 5 hours to install 2 single car garage doors including new track and everything. These guys were great, very professional, very safety focused, detail oriented and they cleaned up the floor and wiped down the doors when they were done. It was a job well done all the way around. I was extremely happy with the service provided, and total cost. I would recommend this company! Aggressive pricing, excellent customer service, and very professional. They went above and beyond what I would have expected.

Thank you for the 5 star review. Precision Door appreciates your business and outstanding feedback. It was our pleasure to serve you.

Review:

Awesome Company, Patrick called to let me know when he would be arriving and he showed up on time. we discussed the issues with the garage door and the different options that I had. I decided to go with a new garage door and opener.

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to serve you. Enjoy your new garage door!

Review:

I called for repair of broken spring and estimate on new opener. It was about 11:45 am I told the lady on the phone it was not an emergency and if needed we could wait a couple days. She was very nice and said they would have a tech at our house between 3 - 5 pm.The tech called at about 2:00 pm and said he would arrive around 2:30 he came and replaced both springs all rollers, pulleys, cables, and put a new opener up and was gone by 5:15.

Review:

On time/came exactly when they said and called ahead. Replaced springs, cables, bearing and wheels and adjusted remote. Doors are like brand new and Patrick the technician worked hard to complete 2 doors in a little over two hours. Took time to explain everything and what to expect once work was performed. Would use Precision again and recommend their services.

Thank you for the 5 star review. Precision Door appreciates your business and recommendation. It was our pleasure to serve you.

Review:

Chuck: Here's a topic...Communication Breakdown. I called and scheduled an appointment with a gal that answers your phone on June 13. I choose June 15 for the installment date (replacing an opener for single door). I specifically requested a Liftmaster opener (I have it on my double door that you guys replaced a couple of years ago - - very satisfied!). James G shows up, I take off from work and...He has no Liftmaster on his truck...(James G was very professional and gave me a quote for the Liftmaster). He profusely apologized and said someone would call me Monday (June 18) to schedule a new appointment...Have not been contacted as of June 19...

Thank you for the 5 star review. Precision Door appreciates your business and honest feedback. I apologize for the miscommunication with our call center. There was no mention of the Liftmaster motor on the work order for James G. I'm glad we were able to schedule you for June 19th for the installation. Please contact us if we can be of further assistance.

Review:

definitev 5 star..quick friendly and efficient.....ty cdb please forward me a receipt as i accidently de;leted one that was sent oops THANK YOU

Thank you for the 5 star review. Precision Door appreciates your business and feedback. I forwarded you another copy of your receipt. It was our pleasure to serve you.

Review:

Excellent job. Quick and precise!

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to serve you.

Review:

Five star service for sure. Called and made appt in the morning and the technician called 35 minutes ahead of time to alert me to time of arrival (exactly on time). Diagnosed the problem in 2 minutes and fixed it in 5. Very courteous and will definitely call this company again.

Thank you for the 5 star review. Precision Door appreciates your business and feedback. We look forward to serving you in the future.

Review:

As always the technician and the service were top notch.

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to serve you.

Review:

James was the technician who did the work for us. I appreciated that he called about 25 minutes before his arrival to let us know he was on his way. When he arrived, he was the consummate professional...respectful, kind, and knowledgable. We had an older system that, frankly, was not worth repairing. James confirmed this, but did not pressure us into our decision to replace the opener as well as the springs. Once we decided what needed to be done, he went straight to work and did not stop until it was completed...and, he had a great attitude throughout. We are very happy with Precision Door, and especially with James.

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician, James. It was our pleasure to serve you.

Review:

Chuck did a great job! Sorry for the late response but you are in my cell phone as a go-to business.

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to serve you.

Review:

Nick was very courteous, professional and thorough. Service call was handled same day of our call...amazing! He called 20 minutes before arrival & was prompt & quick to get the job done. Thank you for a great experience.

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to provide same day service.

Review:

WOW!! Great job and fast too. I called about our door and Josh was out within a couple hours, he had all the parts on the truck and fixed within another hour. Unbelievable service. Thank you, Dan Sylvester, Maryville

Thank you for the 5 star rating. Precision Door appreciates your feedback on Josh and business. It is important to us to provide 24/7 LIVE customer service so we can respond to our customer's needs immediately. It is our pleasure to serve you.

Review:

5 stars. Door sensors replaced. Tech was timely, polite and knowledgeable in his profession. I would definitely utilize this company again.

Thank you for the 5 star rating. Precision Door appreciates your feedback and business. It is our pleasure to serve you.

Review:

Please submit a itemized copy of my purchase as per my request thank you for your prompt response

Review:

We selected Precision because of the excellent service you provided earlier this week to our neighbor who had her garage door repaired. James Wells did the work on our garage door. He was extremely open and informative about the items which needed to be replaced. The builder of this condo complex installed the two stall doors which were serviced by only one spring. Mr. Wells was very efficient and left the work area neat and tidy.

Review:

I picked your business out of the yellow pages for the military discount, and I'm glad I did. Josh called in, was on time and in about an hour had the garage door operating again. If he is an example of your whole staff and crews, you have nothing to worry about. Very professional, even explained how to lubricate the rollers and hinges, if its needed. Extremely pleased and satisfied with his performance and knowledge of my garage door.

Review:

I give a five star rating without hesitation. The staff was professional and efficient from start to finish with the same day service being critical in my case. I especially commend James, who spent the time to not only do the job right but also explain each step. He got the door working in little time and pointed out what potential problems to look for in the future. When the time comes for a replacement, I will certainly call Precision.

Review:

Prompt, experienced and reasonable.

Review:

I scheduled an appointment to get an estimate on how much it would cost to replace our old wooden garage doors. James G. called and said he was running ahead of schedule and if I did not mind would come out earlier than my schedule time, which I thought was great. When he arrived he was well dressed and very friendly. He introduced himself and shook my hand. I told him what kind of doors we would like and the color, he never tried to persuade me to buy different doors but instead gave me an estimate on the doors we wanted. He did tell me about an extended lifetime warranty they offered and I made the decision to go with it because it was a good deal. He was up and front with me that if the doors were not in stock it could take up to three weeks to get them in, he also explained about how long it would take to actually install the doors. I was very happy with the price and James G. telling me step by step about the price of the doors and the installation. I would definitely recommend this company to family and friends.

Review:

Service was fast, called one afternoon and they were out the next morning. Service man was polite, friendly and efficient. I have used this company on several of my rental housed with great satisfaction and would recommend them to anyone thinking of repairing or replacing their garage door.