Garage Door Repair Reviews in Knoxville (Updated May 2026)

Was the best experience, the gentleman was amazing to work with

- Rosemary Crews

I called Precision because that is the only company name I could remember. They came to my home within 1 hour of the call and did an inspection that I observed. I knew I had some problems before they came. The technician gave a bid for a complete rebuild but not changing doors. We agreed and he got to work and 3 hours later he was finished. Excellent results.

- Steve Newman

$600 plus for 2 door springs and half hour work? I will be going with some other company.

- James Turner

Excellent customer service!! I highly recommend!

- Zona Brown

Patrick did a great job repairing our garage door. It broke around noon. We were able to make a same day appointment between 2 and 4 pm. He had it fixed for us by 3pm.

- Matthew

Showed up next day, on time, and had all repairs done in just a couple of hours.

- Anthony Williams

Great Company Bought Garage Doors for 2- Different House's ! Great Product and Service!!

- Robert Carrell

Excellent work... I am very pleased with the new door.

- Carlos Sandoval

I had heard ads on the radio so went with Precision - they were prompt, kept me updated and my technician Peyton was excellent and did not make me seem like I didn't know anything (I don't actually know anything about garage doors). And the fee was reasonable - would definitely recommend.

- Melissa

Our garage door needed some TLC. Patrick did a fantastic job! Thank you so much for helping us out. We will definitely recommend this company to friends.

- Erica Mitchell

When a garage door spring breaks it is time to call a professional. Your website was the first one listed. I never expected the repair to happen same day I called. Thomas arrived about six and left at 7:30 and I have a completely remodeled garage door that works great. He is awesome.

- Jim Riden

Fantastic service.Preston came out and provided same day service. They had all the parts needed on the truck. Very professional, polite and on time. Very thorough explanation of service he was going to provide and very neat and clean. Preston replaced my springs and bearings, pulleys and cables as well as all the rollers. If you need service or repairs I highly recommend Precision Garage Door.

- Steve Gallagher

Technician Derek Haynie performed an efficient job, explained everything, and he informed me of all the new parts

- Randy North

I contacted Precision for garage door opener remote and wall unit that was not working. They came within an hour. I received a text with the technicians information and a time frame. I received a call from the technician with a more precise time. Trevor Perry was the technician and he was very professional and showed up exactly when he said he would. He diagnosed, programmed the remotes and found an issue. He gave us several options for a resolution. He was very curious and professional and appreciated that he took his time to diagnose the issue we had with several options. Will definitely use Precision again.

- Katy G

Nobody wants the expense of any part of repairing the Garage Door with the economy the way that it is. Some things you don’t have a choice in. I really didn’t even know who to call but I started checking with several neighbors and they all used Precision. So I called them and I was greeted with a very enthusiastic young lady on the phone and she set me up an appointment an all of this happened within about three hours of the phone call. The representative’s name was Charlie a young guy who was very enthusiastic about his work and his company. He assured me he could get it taken care of quickly and gave me a very fair price. I would certainly recommend Precision but even more so I would recommend Charlie because after all I don’t necessarily do business with companies I do business with people and Charlie is good people. I’m certain that Precision is a good company or Charlie wouldn’t be working for them my neighbors would not have recommended Precision if they weren’t a great company. I wouldn’t be writing this if I didn’t agree.

- Don Hughes

Trevor was fantastic! He was very professional and had all the garage parts and motor replaced in 2 hours and he was very helpful.

- Jackson Gregory

Precision Garage Door Service has been a very dependable and excellent company over many years for me. They got here quickly and do exceptional work.

- Gary Heatherly

Trevor discovered and corrected the problem quickly. He was very professional.

- Bonnie Mysinger

Charlie was an amazing, knowledgeable, and professional technician. Spent time going over the problem and gave me information on the options for best fix. I believe we chose the best option for our garage door and it is now quieter and running smoother than it ever has. Thank you Precision and Charlie.

- Jill Gilbertson

Service is really good & fast on one call

- Rajesh Kwatra

Brandon did a thorough job and explained the issues he ran into when evaluating my garage door issues. I look forward to the actual work to be performed.

- Mark Podgorski

Wow, quick response!! Same day service. He was very professional and friendly. I would recommend them 100 percent! My garage door broke and I was in a bind. I couldn't get the car out.

- Michael Stamey

Great and VERY quick service. Our tech Chris Pease was very professional and explained in detail what we needed to do to fix our doors. He provided a detailed quote and made sure we didn't have any questions before he left. Very happy with Precision and would recommend their service to anyone

- Scott Anthony ( Luxedo )

Prompt and very friendly.

- Dennis Kimbrough

Could not have been more pleased with this service. My garage door had partially come off the tracks and looked impossible to fix. Remembered TV ads for Precision Garage Doors. Called around 3 or so to request service. Preston called me back almost immediately and was here in 20 minutes or so. He sized up the situation, gave me the estimate and started to work. Though he had to rebuild the mechanisms, he was finished by 5:30 p.m. Also, I was not left with the possibility of spending the night with a half opened garage door. Preston was knowledgeable and adept in his work. I would definitely recommend and certainly use again if needed. Another plus, is that I now have a less noisy door.

- Patricia Smith

The service went well, and the door is working again. The tech was courteous and efficient.

- Mari B

Derek was great. Derek replaced the springs and bearings plates in 30 minutes. Garage door now works like a new door.

- Nick S.

great and prompt service. We will recommend to anyone.

- MIKE CLIFTON

At this point they are my only call when I need service and my first recommendation if anyone asks.

- Nathan O

I have been concerned about my garage door since I moved here 4 years ago and decided to call Precision. I am so thankful I did. I got a text that Thomas would be arriving in 30 minutes which was during the time fame I was given and it had his picture and a short profile of him. He went over everything and took care of everything and was so careful to explain everything to me as I am an 80 year old. He was so curious and neat in his work. I really can't tell you how much I was impressed in him and his work. Afterwards he went over everything and set the opener for me in my car and was just a pleasure to meet. Thank you for such a wonderful service and I fully intend to spread the word.

- Nancy Turner