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Read what people are saying
about Precision Garage Door

Precision Garage Door of Knoxville
has received 1584 reviews, averaging 4.95 Stars:
Review:

Prompt service and great technician who took the time to explain to me what was wrong with my garage door and how to fix it. Although my situation was not critical, I choose to get all of the parts replaced to extend the life of the motor and prevent future problems. The work was done efficiently, and the original working parts on the door were replaced with those of a better quality. In a short period of time, I had a garage door that purred as it lifted and closed vs. the rattle-trap that it had been before. Very professional. I highly recommend Precision and appreciate the 5-year warranty.
Sylvie Ward
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Great prompt service!
karen smuckler
Service Provided:
Garage Door Opener Repair
Review:

My garage door was professionally installed by Precision a couple of months ago. Last night the lift assist spring broke. I called Precision and a tech (Nick) was dispatched today to repair my door. The technician showed up as promised. Nick spent time establishing the root cause of the failure and took steps to ensure that the cause of the failure didn't happen again. After some signatures, I was up and operating again! Again, it's unfortunate that there's only five-stars available! Can't recommend Precision enough.
Bob Hillhouse
Service Provided:
Garage Door Repair
Review:

Reputation. The entire mechanism's (springs, cables, rollers, cable rod), was replaced. Works great!!
Dave Branks
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Excellent web page, instills confidence in consumer. Technician was excellent as well. Very knowledgeable and efficient.
Charles Miller
Service Provided:
Broken Garage Door Spring Repair
Review:

Arrived within a few hours of my call and done in about an hour. Really appreciate availability on a Saturday. Technician was neat and clean as well as courteous. I will use again if needed.
Ed Young
Service Provided:
Garage Door Repair
Review:

Same day, great service, very courteous technician.
Jim McCown
Service Provided:
Broken Garage Door Spring Repair
Review:

Appointment was set between 5pm and 7pm the day after I called to schedule it. I was impressed that they could get to me so quickly. The repairman, Patrick, called when he was 15 minutes away and arrived at 5pm. He was professional and extremely knowledgable and competent. One of my tension springs had broken. I also had a frayed cable but didn't know it until Patrick and I inspected the garage door closely. It would have only lasted a few more lifts, barely hanging on. Glad he caught it! Overall, the garage door is much quieter and smoother. Very happy with the work and took him less than an hour. I have never had as good of an experience with a repairman as I did with Patrick and Precision.
William Gribble
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

We were pleased with the workmanship and the knowledge of Patrick who did the work. We were satisfied with the fix and the time it took to do the repairs needed. We feel the garage door is reinforced with new components and is much sturdier than before (new springs, struts, rollers, and bearings). I would recommend this company and they came out and repaired on same day!
Christopher Noe
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Late Friday night, the spring on our garage door broke. We figured that Monday would be the earliest that we could have another spring installed. Precision changed all that! Within a few hours of making the call, Patrick had arrived, gave us an estimate and installed a new spring, rollers and cables. We definitely would recommend Precision and will be using them in the future!
Yvonne Lett
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The technician was professional, cleaned up, did a fast job and the garage door works. He responded to my question, is there any discount with "are you a senior citizen?" The rest is history.
Ken Moore
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great service!! Prompt, professional, friendly and polite. Very pleased.
Lynn Rucker
Service Provided:
Broken Garage Door Spring Repair
Review:

The service was great! I am pleased with everything!
Rob Hobeika
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Great experience, Ty the guy you sent out was excellent, very professional and knowledgeable, when he told me the options he gave us the best one for us. When he said we’d replace the motor I thought it would just be that, but he put in a new system, openers, remotes, wall entry unit. I thought he was just going replace one part and we have all the old stuff, far more than my expections
Chris Vanderloop
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

They were great. Came within an hour after I called them. Several people had tried to program my car remotes and couldn’t The last one erased the codes from everything. So this nice man fixed all my remote did my cars and check my garage. Would definitely recommend them
Edna Cole
Service Provided:
Garage Door Repair
Review:

Your two employees that have installed and serviced our garage door opener have been nothing by professional, courteous, and friendly. I would highly recommend to anyone to use you services.
Rod & sharon Ouellette
Service Provided:
Garage Door Repair
Review:

I called on Wednesday about a broken spring,they were able to come the next day,the door is the original on a 30 year old house, i was offered the choice to replace hardware also,now the door works like it's new
Jason Payne
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

An excellent experience. We had our old garage door replaced with a new insulated door, and had our old garage door opener replaced w/ a new belt drive model. Outstanding!
Steve Douglass
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Precision was recommended to me by a friend. Service was super prompt courteous, and did the trick. I will definitely recommend to others and will use again the next time my door acts up.
Manuel Herz
Service Provided:
Garage Door Repair
Review:

Everyone on your staff I dealt with were timely and professional.
Kathy Thacker
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

responded to your add, free service call, fully stocked truck,..your serviceman was very knowledgeable, explained everything,..did a very good job,...(Rick???) ...would recommend him and your company.
Joe Foley
Service Provided:
Broken Garage Door Spring Repair
Review:

Very prompt courteous and knowledgeable
Eugene Smith
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Review:

On time and Frank knew what he was doing. very professional.
Archie Holder
Service Provided:
Garage Door Repair
Review:

Repairman was at our home promptly (actually a little early) for our appointment, was courteous and repaired our door at a very reasonable price. I am glad to recommend Precision.
Carl
Service Provided:
Garage Door Repair
Review:

I highly recommend Precision. They were flexible with my appointment needs as well as being polite on the phone for scheduling. I also received a reminder email for my scheduling confirmation. Frank B was my Service Technician, he called ahead to confirm my appointment and address, he arrived when he stated. He was polite courteous, respectful and knowledgeable. My home is older and has the original garage door-his dilegance addressed my issues, he cleaned up all his equipment and maintained his professional demeanor at all time. He is a great representive of the overall quality I have come to expect from Precision Garage Doors. I have and will continue to use and recommend these folks.
Robert Benedict
Service Provided:
Garage Door Opener Repair
Review:

Called us to let us know when he would be at our house. Did execellent work and was very freely and personal.
Dale Freeman
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

James was great! He arrived right on time, diagnosed the problem and explained both the problem and the options. A replacement spring system was installed in less than an hour and now the door works perfectly. Excellent service and I will surely recommend it to others. thanks so much!! 5 stars for sure.
Bill Black
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Patrick was an excellent technician! Got our door up and going in about 30 minutes when another company couldn't. Precision and Patrick will be our go-to people moving forward. Thank you Patrick!
Jayme Summers
Service Provided:
Garage Door Repair
Review:

James arrived early and quickly replaced the entire spring mechanism. Very pleased with the service. Cannot comment on the price, our desire for the prompt repair we received was paramount.
Eric Nicholls
Service Provided:
Broken Garage Door Spring Repair
Review:

Arrived on time Completed repair in timely Rate 10+
Bruce Jones
Service Provided:
Broken Garage Door Spring Repair
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