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Read what people are saying
about Precision Garage Door

Precision Garage Door of Knoxville
has received 1598 reviews, averaging 4.95 Stars:
Review:

Door needed adjustment closer to jamb. Tech arrived on time and made adjustments in door tracks and roller brackets and significantly reduced the play in the door. Precision did this adjustment no charge as they installed the door about 16 months earlier. Very much appreciate them standing behind their work and standing by their customers.
Roger Smith
Service Provided:
Garage Door Repair
Review:

James did a very professional job. He was very courteous the entire time here. He also pointed out additional things that needed to be replaced and those that didn’t. If I ever need more work done on the garage door I will request James.
Ed Wojkowski
Service Provided:
Broken Garage Door Spring Repair
Review:

Customer service was excellent. The technician (Nick) was very knowledgeable and professional. I was completely satisfied and would recommend this company.
Mrs. Kirk
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Prompt and courteous service man (Josh). I highly recommend Precision Doors. They rebuilt our door in 2011 (new motor etc.) and we've had two minor repairs since.
david creed
Service Provided:
Garage Door Opener Repair
Review:

Patrick was great, very professional and informative. He told me exactly what was wrong with my garage door and what it would take to fix it right. He even gave me a rough time to have the job done. Well he was almost to the minute on the time, so I think he knows his stuff and I would highly recommend Precision and their technician Patrick.
David Blankenship
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Words cannot describe my appreciation for such prompt and wonderful service. The technician was very helpful and quickly identified our problem with the door. great company and GREAT service. Thank you so much
Odis Phillips
Service Provided:
Garage Door Repair
Review:

6 out of 5 Stars - Seriously, Precision Door Service excels in communication from responding to the website inquiry I made, to scheduling a representative and continuing to communicate the scheduled visit. The one difficulty I had, that was minimal was that when I recieved verification of the appointment, it was off by an hour. I replied to the email, but that was not successful. So, I phone first thing during business hours to clarify and it was taken care of. Tom, the representative, arrived early and was kind to phone me so that no one would be concerned about his service truck being there. He was exceptionally kind and very knowledgable of the product. I am not certain I will be able to use your services though due to my particular situation of trying to minimize cost in preparing this house for the market. I really wish I would find an affordable over lay, skin, to apply to my current door, but I now of no one in the area that offers that service. Even though I will not be living in this house, I question the wisdom of installing a metal door in an area that doubles as a basketball court. I must find another option to address my garage door needs. Oh, and might I add that Tom was quick to promote your company when we greeted one another, I told him that I am not used to contractors arriving on time, much less early to an appointment, to which he replied, "But you have never worked with Precision, and we at Precision are known for our punctuality and reliability." Well, I am not certain those were his exact words, but that is pretty close and certainly conveys the intent of his words. Tom has excellent personnel skills, a winsome personality. Again, I want to commend your phone representatives that I have spoken with as well as Tom. All of my communications with them were pleasant and exceeded my expectations. Have a blessed week. Sincerely and gratefully, Ty Harrison P.S. None of the services below cover what Tom did. He accessed my door and then provided his recommendation of a new door. Perhaps an "Other" option should be afford.
Ty Harrison
Service Provided:
Garage Door Repair
Review:

I am pleased with the exceptional service on my ancient (1973 model) garage door by James, who replaced the broken spring and some other parts that were failing because of age. He was prompt and courteous. The door is now working perfectly . . . and quietly, too.
Sally Guthrie
Service Provided:
Garage Door Repair
Review:

The service was excellent. The technician checked everything and was able to correct several problems without having to leave and come back. I am very pleased and the price was reasonable.
Nick Henley
Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

Wow, great service. Got here on time, did a great job installing my new door and opener, and the area was spotless when they left. Thanks guys!!!
Michael Hanson
Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Review:

We contacted Precision and they immediately responded to our needs. They sent a service man to our home who was very knowledgeable and intelligent. In fact, he knew exactly what he was doing and performed his repairs professionally with absolute perfection. Additionally, my garage door is more than 20 years old and it now runs like new thanks to him. I thank Precision and their repair man with a FIVE STAR RATING!
Sue
Service Provided:
Garage Door Repair
Product:
Springs
Review:

My garage door would not open. The switch had to be replaced and I purchased a new remote. James was excellent in determining the problem and expediting the solution. I highly recommend this company.
Loyce
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

I was pleased with the work that the technician performed.
Carolyn Major
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I was completely satisfied with the service. Professional and quick service. On time and friendly service with good advice on fixing the problem. Although their was nothing they could do to repair without a whole new door, the service man offered good advice and ideas for a solution.
Vicki Baker
Service Provided:
Garage Door Repair
Review:

Prompt service and great technician who took the time to explain to me what was wrong with my garage door and how to fix it. Although my situation was not critical, I choose to get all of the parts replaced to extend the life of the motor and prevent future problems. The work was done efficiently, and the original working parts on the door were replaced with those of a better quality. In a short period of time, I had a garage door that purred as it lifted and closed vs. the rattle-trap that it had been before. Very professional. I highly recommend Precision and appreciate the 5-year warranty.
Sylvie Ward
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Great prompt service!
karen smuckler
Service Provided:
Garage Door Opener Repair
Review:

My garage door was professionally installed by Precision a couple of months ago. Last night the lift assist spring broke. I called Precision and a tech (Nick) was dispatched today to repair my door. The technician showed up as promised. Nick spent time establishing the root cause of the failure and took steps to ensure that the cause of the failure didn't happen again. After some signatures, I was up and operating again! Again, it's unfortunate that there's only five-stars available! Can't recommend Precision enough.
Bob Hillhouse
Service Provided:
Garage Door Repair
Review:

Reputation. The entire mechanism's (springs, cables, rollers, cable rod), was replaced. Works great!!
Dave Branks
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Excellent web page, instills confidence in consumer. Technician was excellent as well. Very knowledgeable and efficient.
Charles Miller
Service Provided:
Broken Garage Door Spring Repair
Review:

Arrived within a few hours of my call and done in about an hour. Really appreciate availability on a Saturday. Technician was neat and clean as well as courteous. I will use again if needed.
Ed Young
Service Provided:
Garage Door Repair
Review:

Same day, great service, very courteous technician.
Jim McCown
Service Provided:
Broken Garage Door Spring Repair
Review:

Appointment was set between 5pm and 7pm the day after I called to schedule it. I was impressed that they could get to me so quickly. The repairman, Patrick, called when he was 15 minutes away and arrived at 5pm. He was professional and extremely knowledgable and competent. One of my tension springs had broken. I also had a frayed cable but didn't know it until Patrick and I inspected the garage door closely. It would have only lasted a few more lifts, barely hanging on. Glad he caught it! Overall, the garage door is much quieter and smoother. Very happy with the work and took him less than an hour. I have never had as good of an experience with a repairman as I did with Patrick and Precision.
William Gribble
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

We were pleased with the workmanship and the knowledge of Patrick who did the work. We were satisfied with the fix and the time it took to do the repairs needed. We feel the garage door is reinforced with new components and is much sturdier than before (new springs, struts, rollers, and bearings). I would recommend this company and they came out and repaired on same day!
Christopher Noe
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Late Friday night, the spring on our garage door broke. We figured that Monday would be the earliest that we could have another spring installed. Precision changed all that! Within a few hours of making the call, Patrick had arrived, gave us an estimate and installed a new spring, rollers and cables. We definitely would recommend Precision and will be using them in the future!
Yvonne Lett
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The technician was professional, cleaned up, did a fast job and the garage door works. He responded to my question, is there any discount with "are you a senior citizen?" The rest is history.
Ken Moore
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great service!! Prompt, professional, friendly and polite. Very pleased.
Lynn Rucker
Service Provided:
Broken Garage Door Spring Repair
Review:

The service was great! I am pleased with everything!
Rob Hobeika
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Great experience, Ty the guy you sent out was excellent, very professional and knowledgeable, when he told me the options he gave us the best one for us. When he said we’d replace the motor I thought it would just be that, but he put in a new system, openers, remotes, wall entry unit. I thought he was just going replace one part and we have all the old stuff, far more than my expections
Chris Vanderloop
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

They were great. Came within an hour after I called them. Several people had tried to program my car remotes and couldn’t The last one erased the codes from everything. So this nice man fixed all my remote did my cars and check my garage. Would definitely recommend them
Edna Cole
Service Provided:
Garage Door Repair
Review:

Your two employees that have installed and serviced our garage door opener have been nothing by professional, courteous, and friendly. I would highly recommend to anyone to use you services.
Rod & sharon Ouellette
Service Provided:
Garage Door Repair
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