Read what people are saying
about Precision Garage Door

Preston Stockton arrived on time after calling ahead. He assessed the garage opener problems. Preston gave us options for the repair. We made our choice and he quickly went to work repairing the opener. Preston was very knowledgeable about garage doors. He shared that knowledge by patiently explaining the advantages and disadvantages of each option. Preston is great example for the kind of person Precision would want to represent their company: professional, great personality, knowledgeable about services and products, not aggressive about upselling products and services, very respectful.

- Hubert Adkins

The technicians that came to my house made the job perfect. They were friendly, professional, knowledgeable and efficient. Best customer service I have had in a long time.

- Gayle Pereira

My technician was Hunter Bridges. He was prompt in arriving and instantly found the problem preventing my garage door from functioning. Not only did he find that the opener had ceased to work, but after repairing that, he checked the other garage door for problems. He found that the single door had a damaged cord and was dangerous. Because of the door's age, he suggested that the motor be replaced. Hunter gave me an estimate for replacement, then worked quickly and changed the motor, keeping me informed of all he was doing. He cleaned up before leaving and gave me an estimate for further work that needs to be done, all while explaining the reasons. I was pleased with his work.

- Brenda Goins

the technician did a great job repairing our garage door in less than one hour

- Terry Wear

I owned a construction company in HOUSTON, TX. for 35 years. Your response time is amazing. Your technician is top notch. Polite, professional, and he did a first class job.

- John Clark

Great job Thank you

- Delia Oberlander

Pros: Customer service line and the tech were friendly. Response time was good! Cons: Massively overpriced compared to the competition. Tech showed up early before I got home, told my wife that a torsion conversion would run 1,710.00 or that he could do a “full overhaul” for north of 2,000.00. He continued to say that our original Torque based system was an inferior product, that Precision wouldn’t install a replacement, and that I would have a hard time finding anyone to do it this week. This was after I was quoted ~600.00 on the phone. After some back and forth I asked the tech to leave some quotes so that I could shop. Imagine my surprise when I found a competitor, my next call, 10 minutes down the road, willing to install a replacement torque based system for ~500.00 the very next morning (Sunday!). I was so excited by the savings I opted to go for the conversion to torsion and spent 720.00 all in. I showed the tech the quotes I received from Precision for nearly 1,000 dollars more and we had a good laugh about it. Like I said the employees seemed nice enough and I am sure they don’t set pricing, but I get the feeling y’all were trying to rip me off here. Enjoy my 65 bucks!

- Nathan Stokes

They were at our house within an hour of scheduling. Patrick explained everything to us and got the work done super quickly!

- Claire Martin

Patrick provided excellent service. He was very knowledgeable of all aspects of the job. Professional and friendly. Explained things in a way we could understand easily and fixed everything wrong with our garage system in a timely manner.

- Tanner Thomas

Patrick was on time, thorough, & completed the repairs same day. I was pleasantly surprised that I made the call on a Saturday & went from no working garage doors to both working garage doors in a little over an hour.

- Brian Russell

The technician came the same day we called. Very personable and did a great job. Will definitely use Precision again.

- Jerry Ridenour

Repair technician was very knowledgeable and identified several problems all of which were addressed in his service call. Door now runs better than ever. Quieter too!

- Rex Morgan

Trevor did an AWESOME JOB resolving our garage door issues!

- Jason Wilkerson

I was very happy with Precision Garage Door and especially Trevor. Quaility of work was excellent and Trevor was very knowledgeable and professional. Trevor went over several options and gave me pros and cons on each. Very satisfied with Trevor and his professional work ethic. Thank you Trevor

- John Gallagher

Hunter done a great job! Very professional and personable. Explained everything that needed to be done and completed the work in a timely fashion. I will definitely use Precision again and will recommend them to those who need garage door services.

- Bill Copeland

Hunter was very professional and took the time to answer all our questions and explain the process.

- Tim Baxter

A first class job by Precision door company. I used them 8 yrs ago & did a great job on a repair. This time I got a new system installed by Derek who did a fine job, and explained in detail how to operate it. I greatly recommend Precision garage door to anyone who needs door service or a new door.

- Steve C

We called for help with a broken spring on our garage door at 4:15 on Friday prepared to wait till Monday or Tuesday for someone to come out. Hunter was there before 5:30!! Great service, explained everything he was fixing. Awesome tech! Definitely recommend!!!

- Ernest Ridenour

Same day service. Tech that came was very knowledgeable and experienced. Was never pressured to buy anything but did get new motor and parts. He installed same day. Very fast.

- Jan Loope

I use Precision Door for the professional service and attention to detail the company provides. Pattie and Preston are kind and professional in our dealings with them. Excellent customer service.

- Harold Teasley

Polite and professional prices where to high for replacement

- Walter Rice

Patrick was very knowledgeable and friendly. Explained every detailed of the problems and the cost to fix.

- Danny Edwards

I choose precision because Precision is who installed the door and done a good job and I appreciated there good work .

- Richard McLaughlin

very accurate scheduling and service on time with friendly technician ,he changed 2 hinges which were making big noise within 15 minutes I have been using them for last 10 yrs never got unsatisfied

- Kalpesh Parikh

Technician, Peyton Gatlin, provided superior service in a timely manner. He explained everything that needed to done in a professional manner. Thanks very much for superior service. Freddie C Bennett.

- Freddie Bennett

honest and efficient

- Howard Farrington

Thank You to Precision garage door of Knoxville !! For the fast repair service on our 2 doors that needed repair. The service technician who did the work was Trevor, courteous and very professional and was very thorough. All the parts that were used were top quality materials. If you want a good job on your doors I recommend Precision Door Service. They are not a cheap fly by night company they have been in business for years. Dan Klopfenstein satisfied customer

- Dan Klopfenstein

Amazing experience. Door spring broke in the morning, booked appointment online for same day and fixed by early evening. Shout out to Derek who was amazing !

- Anonymous

Same day service and repairs were quick. Highly recommend!

- Doug D

T V Advertising. Very knowledgeable technician, Patrick Stocton, courteous and professional. Explained all the problems and fixed same day. Highly recommend Patrick and Precision Door for your Garage Door repairs.

- Annie Kress