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about Precision Garage Door in:
Oak Ridge, TN
Precision Garage Door of Knoxvillehas received 141 reviews, averaging 4.97 Stars:
Oak Ridge, TN
Oak Ridge, TN
Needed a garage door repair, and the service representative showed up early. He was extremely courteous, very knowledgeable, and explained everything that needed to be fixed to complete the repair. Perfect service call that got the problem fixed. Couldn't ask for a better experience.
- Gerald Mandry
Oak Ridge, TN
Derek Haynie was most pleasant and helpful. He is a great ambassador for your company. If the rest of our experience with Precision goes as well, we will be pleased.
- Jennifer Calvert
Oak Ridge, TN
Absolutely meet and exceeded my expectations! The technician, Mr. James L. Wells was outstanding; he showed a perfect balance of professionalism and friendly courteousness. My father was the original customer and since his passing a few months ago I’ve inherited the upkeep. It’s great to know that after nearly 25 years, your company and its products and customer service is still top notch! Mr. Wells was timely and made sure each detail was performed flawlessly. Thank you for a great service and repair!
- Lisa Beyer Summers
Oak Ridge, TN
Always the best service from Precision Garage Door.
- James Thursby
Oak Ridge, TN
This was a very positive experience for me. Tyler was very personable, helpful, and someone I would trust to do the right thing and a very good job. He is a superb employee and I hope you will take very good care of him as his work ethic is rare in todays world. I appreciate your rapid responsiveness and for sending him my way. Mark Logan, Oak Ridge, TN
- William Logan
Oak Ridge, TN
The technician who came to fix my malfunctioning garage door open was very efficient and effective! My door now works as it was designed! Thank you for helping me!
- Patricia Row
Oak Ridge, TN
Same day service is not heard of in today's world and a Saturday too. Big surprise. Tech is nice and did a good job. Ask for Preston!
- Chip Dooley
Oak Ridge, TN
Great job very professional
- Mac Mcmahon
Oak Ridge, TN
Knowledge. Explained everything. Would recommend.
- Stewart Fogel
Oak Ridge, TN
A very impressive company! Easy to contact, very friendly and helpful on the phone. Then 45 -50 minutes later they were here! This was in the late afternoon, too. Thomas was very knowledgeable, friendly and very helpful! He Did not stop! And it was HOT!! So...5 +++++ stars for me! Thank you! Wish there were more companies these days with your work ethic.
- Suzie Asher
Oak Ridge, TN
Thank you so much! Will recommend Precision to everyone! On Monday we discovered that the spring on our old manual garage door had broken & actually flew across the garage. So thankful that it happened during the night and not while we were in garage. We called Precision & explained the situation and within a few hours they sent someone to dismantle the other side/spring.(at no charge). At this point we had not even decided on where to purchase new door. The young man who came out was very helpful, courteous & professional. We asked him for an estimate on new door. We then called & talked with “door lady” who gave us three options. We called back the next day & ordered door and two days later we had a new door. The technician who installed the door was very helpful. He was professional & polite. He explained everything to us and gave us a number to call in case of questions. Thank you Precision !
- Barbara Parks
Oak Ridge, TN
Patrick explained what needed to be done and completed the job completely He gave me his card however I don't know how to insert the code
- Bonnie Loring
Oak Ridge, TN
I didn’t think I could have gotten a garage door installation the same day I called for an appointment. Wow. The installer couldn’t have been nicer and answered all of my questions. I really like my new opener, the keypad, and the Wi-Fi app to access my garage. So much quieter than what I had too. I will refer Precision to all my friends. Thank you.
- Rodney Mcclanahan
Oak Ridge, TN
Had doors installed in Colorado and service was great so I decided to use Precision here in Oakridge. They delivered again with prompt and efficient service.
- Ron Wilson
Oak Ridge, TN
Chris P. was the technician that performed the work. He is very professional and hardworking. He had me up and running in no time.
- Tom Heeter
Oak Ridge, TN
I continue to use Precision because their personnel definitely know what they are doing. Derek did an efficient and excellent install and coordination with us. It was a very good experience as it always has been. I will continue to use Precision for all my garage door needs.
- Richard Giannelli
Oak Ridge, TN
Great service … Tom was our serviceman …a great asset to your company …. Very knowledgeable !
- Pat Lambertz
Oak Ridge, TN
Service was fast and professional. Honest attempt was made to repair to no avail. There was no charge for the visit.
- Michael Bradshaw
Oak Ridge, TN
This is the second time we have used Precision Door Service. The same technician who serviced our door 7 years ago came today and I think that says a lot about a company when they keep employees happy. He was courteous and knowledgeable and completed the work quickly. Our new door is quiet and works great!
- Kate Kerekes
Oak Ridge, TN
My garage door tension spring broke on a Friday morning. I called Precision about 9 am and they scheduled a technician to come by between 1 and 3 pm. The technician, Michael, called and gave me a 30 minute warning that he would be arriving about 1:40 pm. He was right on time. He was very professional while explaining what he was going to check, along with the obvious broken spring. After checking everything, he came back with 3 estimates, low to high; 1. Fix the spring and a couple other things, 2. replace a few more things that could fail eventually, or 3. do a full replacement of the bar, spring, bearings, wire etc. I discussed the likelihood of parts failures and decided to go with the first choice. I appreciated that he gave me the options without being pushy about the up-sale options. Once I gave him the go he started and finished in such a short amount of time that I didn't even look at a clock. The door works great. If he was here more than an hour and 15 minutes, I would be shocked.
- Charles Davis
Oak Ridge, TN
Chuck was fast efficient and professional. We'll use again.
- Earl Greene
Oak Ridge, TN
Awesome service called they were there within a hour
- Bob Harvey
Product:
Oak Ridge, TN
Saw advertisement on tv. My wife loves how quite the door closes and opens. The service man was polite and knew about garage doors. He told us what we needed and price before he began his repairs.
- Wayne Huckaby
Oak Ridge, TN
The technician came on the same day I called and completed an assessment of what had gone wrong with my garage door. Within an hour he replaced a broken spring, replaced the bottom brackets and 'freed' my car from the garage.
- Susan Woods
Product:
Oak Ridge, TN
Working with Precision was a great experience. When my door failed, they were able to get a tech to my house quickly. He did a very comprehensive job and my door is in excellent shape!
- Arlene Garrison
Oak Ridge, TN
The technicians that serviced my garage door were friendly and understood the problem. They offered solutions to address the problem and answered all my questions. Upon completion they detailed the new equipment and demonstrated how it worked.
- Steven Mcclanahan
Product:
Oak Ridge, TN
I was impressed with the web site and its speedy chat option. The price for a tech visit was less than half of one of their competitors. I was also impressed with the person who fielded my phone call and collected my info. The techs who arrived were very knowledgeable about my 29 yr old garage door system. Sadly, it seems that just loosing the photo sensors means the entire lift system has to be replaced because my Allistar lift is too old to get replacement eyes for. The tech gave me a quick estimate on the spot for a new motor and springs (springs because of a jerry-rigged system due to added door weight). They might have been spared a trip if my info about the age and make of my system had been passed along. They could have just quoted an opener replacement since the techs knew they could not fix the old system. Nevertheless, I was happy to get their opinion and advice. I'll have to think about the $923 replacement cost for the opener.
- Don Barkman
Oak Ridge, TN
A spring broke on my door, and I called Precision to make an appointment for getting it repaired. Little did I know that they would get there the day it broke and get it fixed so I could get out of my garage. It was very easy dealing with everyone, especially Josh who came to do the repair. I'd recommend Precision to anyone who needs service or a new door or opener.
- Sally Moyer
Oak Ridge, TN
Great same-day service. The service tech was at the house within an hour or so of my call. James was very professional and explained what was going on with my garage door. Gave me options and pricing on fixing the garage door opener and various components. Within a couple of hours, I had a new garage door opener that is quiet and has several features that the old garage opener did not. James explained the new features and made sure I understood the features before leaving. Great, fast service. Highly recommend!
- Steve Lape
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
Received next day service (our choice of time). Technician Thomas Wright not only fixed the problem with the door, but at our request replaced all the old and worn door hardware. It's like having a new garage door. Thanks Thomas!
- Curt Goff