(866) 993-5865

Read what people are saying
about Precision Garage Door in:

Oak Ridge, TN

Precision Garage Door of Knoxville
has received 122 reviews, averaging 4.97 Stars:
1 2 3 4 5
Review:

This is the second time we have used Precision Door Service. The same technician who serviced our door 7 years ago came today and I think that says a lot about a company when they keep employees happy. He was courteous and knowledgeable and completed the work quickly. Our new door is quiet and works great!

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Patrick S Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Patrick S
Review:

My garage door tension spring broke on a Friday morning. I called Precision about 9 am and they scheduled a technician to come by between 1 and 3 pm. The technician, Michael, called and gave me a 30 minute warning that he would be arriving about 1:40 pm. He was right on time. He was very professional while explaining what he was going to check, along with the obvious broken spring. After checking everything, he came back with 3 estimates, low to high; 1. Fix the spring and a couple other things, 2. replace a few more things that could fail eventually, or 3. do a full replacement of the bar, spring, bearings, wire etc. I discussed the likelihood of parts failures and decided to go with the first choice. I appreciated that he gave me the options without being pushy about the up-sale options. Once I gave him the go he started and finished in such a short amount of time that I didn't even look at a clock. The door works great. If he was here more than an hour and 15 minutes, I would be shocked.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Chuck was fast efficient and professional. We'll use again.

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Service Provided:
Garage Door Opener Repair

Review:

Awesome service called they were there within a hour

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Saw advertisement on tv. My wife loves how quite the door closes and opens. The service man was polite and knew about garage doors. He told us what we needed and price before he began his repairs.

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Josh C Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Technician: Josh C
Review:

The technician came on the same day I called and completed an assessment of what had gone wrong with my garage door. Within an hour he replaced a broken spring, replaced the bottom brackets and 'freed' my car from the garage.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Working with Precision was a great experience. When my door failed, they were able to get a tech to my house quickly. He did a very comprehensive job and my door is in excellent shape!

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Josh C Service Provided:
Garage Door Repair

Technician: Josh C
Review:

The technicians that serviced my garage door were friendly and understood the problem. They offered solutions to address the problem and answered all my questions. Upon completion they detailed the new equipment and demonstrated how it worked.

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Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

I was impressed with the web site and its speedy chat option. The price for a tech visit was less than half of one of their competitors. I was also impressed with the person who fielded my phone call and collected my info. The techs who arrived were very knowledgeable about my 29 yr old garage door system. Sadly, it seems that just loosing the photo sensors means the entire lift system has to be replaced because my Allistar lift is too old to get replacement eyes for. The tech gave me a quick estimate on the spot for a new motor and springs (springs because of a jerry-rigged system due to added door weight). They might have been spared a trip if my info about the age and make of my system had been passed along. They could have just quoted an opener replacement since the techs knew they could not fix the old system. Nevertheless, I was happy to get their opinion and advice. I'll have to think about the $923 replacement cost for the opener.

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Josh C Service Provided:
Garage Door Opener Repair

Technician: Josh C
Review:

A spring broke on my door, and I called Precision to make an appointment for getting it repaired. Little did I know that they would get there the day it broke and get it fixed so I could get out of my garage. It was very easy dealing with everyone, especially Josh who came to do the repair. I'd recommend Precision to anyone who needs service or a new door or opener.

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Josh C Service Provided:
Garage Door Repair

Technician: Josh C
Review:

Great same-day service. The service tech was at the house within an hour or so of my call. James was very professional and explained what was going on with my garage door. Gave me options and pricing on fixing the garage door opener and various components. Within a couple of hours, I had a new garage door opener that is quiet and has several features that the old garage opener did not. James explained the new features and made sure I understood the features before leaving. Great, fast service. Highly recommend!

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James W Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: James W
Review:

I had a broken spring...couldn't get out of the garage...called ya'll and Raymond arrived within three hours...did a terrific job...very professional and courteous! Fair price for fast quality work...kudos to Raymond and your service team.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

From the first line of chat, till Raymond finished my project…I enjoyed the service, quality and professionalism of the entire experience. From start to finish < 3 hours…amazing. The website stated it as it happened. Raymond and the chat service were top notch..efficient and knowledgeable. Thank you for a Great Product.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

The garage door repair went great, service fast and timely but was disappointed that the $15 coupon for repair wasn't honored.

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Patrick S Service Provided:
Garage Door Repair

Technician: Patrick S
Review:

Responded in less than 2 hours. Our door was over 20 years old and a mess. Alex assessed the situation and give me options on repairs. Went for the best and now we, essentially have a new system. Works great. Very well done.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I have used Precision Door many times. I have always been very happy with the response to my needs. This service call was no different. The tech was spot on with the fix. I can always count on Precision Door to do job right.

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Service Provided:
Garage Door Repair

Review:

Great job - diagnosed and installed replacement operator and opener. Very pleased w/Raymond (the technician) and the new opener!! Thank you!!

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Michael did an excellent job

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

I chose Precision Door because of their workmanship. They are very responsive and professional. They have performed work and services at several homes in my neighborhood. While I have had a couple very minor things since my installation, they have been very responsive and in a timely manner.

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Service Provided:
Install Garage Doors

Review:

Michael Hall gave us prompt & professional service. He was courteous and took the time to explain what was wrong with MY garage door opener, and he educated me on the products available to replace it. He WAS NOT pushy and even encouraged me to get a second estimate if I wished. He performed the job in a timely manner. Overall, it was a GREAT experience in working with Michael- I would certainly use him and Precision Door again.

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Service Provided:
Garage Door Opener Install

Review:

Michael Hall just completed the replacement of our garage door opener battery backup as well as performing general maintenance included a spring adjustment and general lubrication. He conducted himself very professionally, diagnosed the problem quickly, and was well prepared to complete all aspects of the work he performed. In general we have been very pleased with our Precision Garage Door Opener and the service that's been provided.

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Service Provided:
Garage Door Opener Repair

Review:

Wow, amazing service that completely exceeded my expectations. I called a little after 8:00 am, scheduled a visit for 3:00 pm. Tech shows up a little early (I know, when was the last that happened?) , he diagnosed the problem, gave me a detailed quote (that I accepted), then he stays and fixes everything on the spot. He finished in about an hour, gave me an itemized bill, I paid him through his tablet and boom! Garage door repaired and the whole thing was done in 7 hours. Unheard of these days. Excellent work all around.

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James W Service Provided:
Garage Door Repair

Product:
Springs

Technician: James W
Review:

Very pleased with Chuck's service. He corrected my problem with garage door.

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Thomas T Service Provided:
Garage Door Repair

Technician: Thomas T
Review:

Thank-you for the fast and reliable response to my problem. Your service men are always friendly and professional.

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Patrick S Service Provided:
Garage Door Repair

Technician: Patrick S
Review:

My door was damaged by my car backing in before it was fully open. Called Precision Door in the morning and two technicians showed up 4 hours later. They recommended some new parts and general servicing at a reasonable price. The job was done quickly and the door works better than before.

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Patrick S Service Provided:
Garage Door Repair

Technician: Patrick S
Review:

Josh arrived on time, and in a couple of hours, totally remade a badly damaged door hit by my vehicle. He replaced old springs, replaced damaged struts and cables, reinforced the panels, and fixed the alignment. He was professional, efficient, polite and seemed totally dedicated to doing an excellent job that I would be pleased with. I would definitely recommend Precision.

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Josh C Service Provided:
Garage Door Repair

Product:
Springs

Technician: Josh C
Review:

We enjoyed our consultation with Tommy. He answered all of our questions and was very pleasant and professional.

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Thomas T Service Provided:
Install Garage Doors

Technician: Thomas T
Review:

Chris came out for a service call...my wife had inquired about a new key bad opener...she had talked to a manager and was informed that there was a variety of choices to choose to replace our old key pad....There isn't...Chris was extremely polite and courteous and apologized for the confusion... Ya'll are lucky to have an individual the caliber of Chris working for your organization. Definitely will use ya'll in the future when needed...Paul

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Service Provided:
Garage Door Opener Repair

Review:

Great job! Thanks for going the extra mile for me!

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Service Provided:
Garage Door Opener Repair

Review:

I initially chose Precision because they had service available on Saturday. Technician Chris B. arrived on time, was extremely efficient, thorough and professional in taking all the necessary measurements, providing information, answering my questions, and placing the order for the new door. Jon and Adam were also very professional and efficient when they removed the old door and rails and installed the new. They cleaned up everything, reconnected the opener, and everything works perfectly. I will definitely use Precision in the future!

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Next Page
Knoxville Area

(865) 643-8587

(865) 643-8587
Maryville Area

(865) 268-4051

(865) 268-4051
Oak Ridge and Oliver Springs Area

(865) 275-5643

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Loudon Area

(865) 408-8914

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Powell Area

(865) 512-6675

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Lenoir City and Tellico Villag Area

(865) 816-9766

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Sevierville Area

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Louisville and Alcoa Area

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Vonore Area

(423) 536-9835

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Corryton Area

(865) 512-6675

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Clinton Area

(865) 408-8914

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Kodak Area

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Precision Door Service
Office: (865) 221-7068
10525 Kingston Pike
Ste E

Knoxville, TN 37922