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Read what people are saying
about Precision Garage Door in:

Oak Ridge, TN

Precision Garage Door of Knoxville
has received 81 reviews, averaging 4.96 Stars:
Review:

Patrick transformed our garage door from an embarrassment to something we can be proud of. He was friendly and very knowledgeable offering several options for repairing our door. And he fixed it the same day. Overall we are very happy with our service and we’ll be calling Precision again for any future needs.
Chad S.
A Response from: Chuck

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to serve you.

Patrick Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

I had two old wooden garage doors and I called this company because they had serviced my old house and I was pleased with them. When they came out they provided a review of the different doors they offered and discussed the pro's and con's of each type of door. They then went over pricing and we decided that it wasn't our top priority at our new house. After about 2 months we called them back to have them come out to install the doors. When I called they were able to pull up my old quote and we agreed on it. When we discussed installation they were able to come the NEXT DAY! I was pretty excited about that and when the two technicians came out Terry and Josh they were very professional, went over everything we agree'd on and off they went. It took them about 5 hours to install 2 single car garage doors including new track and everything. These guys were great, very professional, very safety focused, detail oriented and they cleaned up the floor and wiped down the doors when they were done. It was a job well done all the way around. I was extremely happy with the service provided, and total cost. I would recommend this company! Aggressive pricing, excellent customer service, and very professional. They went above and beyond what I would have expected.
Joseph Bonner
A Response from: Chuck

Thank you for the 5 star review. Precision Door appreciates your business and outstanding feedback. It was our pleasure to serve you.

Terry Miller Service Provided:
Install Garage Doors
Product:
Garage Doors
Installer:
Review:

Chuck: Here's a topic...Communication Breakdown. I called and scheduled an appointment with a gal that answers your phone on June 13. I choose June 15 for the installment date (replacing an opener for single door). I specifically requested a Liftmaster opener (I have it on my double door that you guys replaced a couple of years ago - - very satisfied!). James G shows up, I take off from work and...He has no Liftmaster on his truck...(James G was very professional and gave me a quote for the Liftmaster). He profusely apologized and said someone would call me Monday (June 18) to schedule a new appointment...Have not been contacted as of June 19...
Paul Hebert
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and honest feedback. I apologize for the miscommunication with our call center. There was no mention of the Liftmaster motor on the work order for James G. I'm glad we were able to schedule you for June 19th for the installation. Please contact us if we can be of further assistance.

James G Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

prompt, competent and courteous service.
Paul Guy
Service Provided:
Garage Door Opener Install
Review:

This is the second time I have used this company. They do very good work. No pressure to try to sell you other options. Work is done on time and very high quality. Will use them again if I need additional work.
Sam Hamblen
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your loyal repeat business and feedback. It is always our pleasure to serve you.

James Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

We decided, with the help of our service technician, Josh Compton, that replacing the 30 year old garage doors was better than repairing them. We have ordered doors but they are not yet installed. John was knowledgable, very friendly, patient, and thorough. He discussed the advantages of different models and we were happy to have his advice. Our service was prompt and he even arrived early. We are very pleased with everything so far and look forward to new garage doors soon.
Charles Jernigan
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback on your service from Josh. It is our pleasure to serve you. Enjoy your new garage door!

Service Provided:
Garage Door Repair
Review:

Our garage doors are from your company. I was very thankful to have James come and repair my broken wires and door problem. Thank you.
Al and pam Wohlpart
A Response from: Sandy

Thank you for the 5 star review. We appreciate your business and feedback on James.

James Service Provided:
Garage Door Opener Repair
Technician:
Review:

Excellent service Very professional Highly recommend
Connie Hunley
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Review:

5 Stars to James who made the right choice to tell me not put any more money into a 30 year old door and its working parts. A brand new door is on it's way.
James Thursby
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on James Wells. Hope you're enjoying your new garage door.

James Service Provided:
Install Garage Doors
Technician:
Review:

Very pleased with the service provided. My service provider's name was Josh and I would highly recommend him. If I ever have garage door issues again, I will certainly call precision and request that Josh take care of any issues.
Damon Klukken
Josh C Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technician:
Review:

Your technician, James Wells, was very professional and helpful, courteous and knowledgeable. He helped my mother in deciding to replace her old garage door opener and explained everything to her very professionally. She was very pleased with his service and how quickly he did the work. She was also surprised that he had all the necessary equipment available on his truck already. She had already checked with another company, who serviced her garage door opener, about getting a replacement and they told her she had to go to the store to buy the garage door opener and then schedule an appointment to install it. With one phone call, the replacement was taken care of. Everything was cleaned up and the old garage door opener removed when James was finished. Thank you for a very good job done!
Deanne Oster
James Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

I called for service and a person was scheduled for the next day at 11am. At 10:30 AM, he called stating he was available to come now if I wanted him to - I said yes. He did a thorough inspection and advised us on a few things we had no idea about regarding our garage door. Very professional and helpful. We would use this company again.
Bill & debbie Comings
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback. We look forward to serving you in the future.

Service Provided:
Garage Door Repair
Review:

Nick quickly replaced the broken spring and asked if I needed help with anything else. He went out of his way to help me reprogram every remote I had for both garage doors. He even looked up the code to reprogram the keypads. Excellent customer service and an excellent technician!
Jason Benjamin
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and great feedback on our service. It is our pleasure to serve you.

Nick Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Fast and excellent service. Much appreciated !!
Sharyn Maughan
Josh C Service Provided:
Garage Door Repair
Technician:
Review:

your technician, Patrick, called us to inform us would be at our residence at the time set up by the office, was promptly on time , looked at damaged garage door, gave options to us and after we chose the ones we wanted done, started his repair. after he completed job, let us know what we thought, we were completely satisfied, very professional workmanship. thank you so much. Peter and Janice
Peter Roussa
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician Patrick.

Patrick Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

I was very pleased with the service you provided. Patrick explained everything that he would be doing to fix my door. And he made sure that it operated perfectly
Dolores Lowry
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on the service received from Patrick. Happy to hear everything is working perfectly for you.

Patrick Service Provided:
Garage Door Repair
Technician:
Review:

The service received was prompt and done very professionally. Your service personal was very good at his job. I will be more than willing to recommend you company.
Thomas Wilson
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback on the service you received from Dustin. It is always nice to hear recommendations from our customers.

Service Provided:
Garage Door Repair
Review:

Nick was on time, very knowledgeable, and very courteous. This is the 3rd time we've used Precision and I've been pleased with the service and the prices are reasonable.
Jeff Casey
A Response from: Sandy

Thank you for the 5 star rating! Precision Door appreciates you as a very loyal customer. It is always our pleasure to serve you.

Nick Service Provided:
Garage Door Opener Repair
Technician:
Review:

My torsion spring broke 6 years after being replaced by Precision. They sent a repair technician the very next morning and had it working within 24 hours of the spring breaking. All I paid was the service call. What GREAT customer service. I HIGHLY recommend Precision Door Service. Jeff Phillips - Extremely Satisfied Customer
Jeff/ heather Phillips
A Response from: Sandy

WOW! Thank you for the 5 star rating. Precision Door appreciates you as a loyal repeat customer and your recommendation to others.

James Service Provided:
Garage Door Repair
Technician:
Review:

Very good prompt efficient service. Have used Precision before with good results. Would suggest informing customer about routine maintenance normally expected for garage doors and discuss frequency of lubrication.
Robert Walker
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your repeat business. Yes, we certainly do want to stress the importance of routine maintenance and frequent lubrication to protect the your investment.

Nick Service Provided:
Garage Door Repair
Technician:
Review:

Excellent experience! Very professional and courteous service performed in a timely manner. I will certainly call precision to repair any future issues.
Tom Hayden
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your feedback and business. It is our pleasure to serve you.

Joe Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Very prompt and friendly service.
Richard Hall
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

James Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technician:
Review:

Very timely. In fact was earlier than scheduled. Helped understand the situation
Johnson
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback.

James Service Provided:
Garage Door Repair
Technician:
Review:

James was very professional. Glad he came back to us! He installed garage door opener in a timely manner. Explained everything just great.
Ralph & melanie Collins
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our Tech, James. It is always our pleasure to serve you.

James Service Provided:
Garage Door Opener Install
Technician:
Review:

Patrick Stockston was the service tech who arrived after called and saying he was going to be on time. ( I liked that!) He quickly fixed the problem by replacing my broken door remote. My garage door is old and has probably been opened at least 29,200 in the last 20 years. He checked the door and make some future recommendations. I asked if he had time to do those repairs to which he responded he did! To my surprise, all the parts were on his well stocked truck. ( No waiting!) He worked efficiently and cleaned up when he was done. There is no way I could have selected a better company or have gotten a better service tech. I had not heard of your company before, I checked the yellow pages and read your ad. Am I pleased? YES Is Patrick Stockston a great representative for your company? ABSOLUTELY
Regina Butcher
A Response from: Sandy

Thank you for the outstanding 5 star rating! Precision Door appreciates your business and feedback on our technician, Patrick. It is our pleasure to provide same day repairs for our valued customers.

Patrick Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

Patrick did a very good job with our door repair and motor replacement. He explained the process very well and let us know our options. We are pleased with the results.
EdTilley
A Response from: Sandy

Thank you for the 5 star excellent rating. Precision Door appreciates your business and feedback on our service. It is a pleasure to serve you.

Patrick Service Provided:
Garage Door Opener Install
Product:
Springs
Technician:
Review:

I would highly recommend Precision door. Tommy was excellent. He explained everything in detail. My garage door is working like new and I could not be happier with the service we received.
Shannon Harness
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business, recommendation and feedback on our technician. It is our pleasure to serve you.

Tommy Service Provided:
Garage Door Repair
Technician:
Review:

Top-Notch Service. I called in the morning, was given a scheduled appointment time the same day and was advised my technician, Tommy, would call before his arrival. Wonderful experience, all of the above happened as they said it would and Tommy was an absolute delight to deal with. I would recommend PDS in a heartbeat.
Mary Gubanc
A Response from: Sandy

Thank you for the 5 star review on our service and Technician Tommy. Precision Door appreciates your business and recommendation.

Tommy Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

So grateful for your speedy and professional service!!!
Cande Seay
A Response from: Sandy

Thank you for your 5 star review. Precision Door appreciates your feedback and business.

Nick Service Provided:
Garage Door Opener Repair
Technician:
Review:

my next door neighbors recommended you.
Al and pam Wohlpart
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business.

James Service Provided:
Install Garage Doors
Technician:
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