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Patrick

Patrick
Technician
Reviews: 506
Average: 4.91 stars
Background: 11/28/2012
Drug Test: 2/15/2013
Patrick has received 506 reviews, averaging 4.91 Stars:
1 2 3 4 5

Patrick's Bio:

I have lived in East Tennessee all my life and I can't think of a better place to raise my 3 boys. I spend every minute I can with my children. If Iâ??m not with them or working you can find me on the golf course. I lead by example and believe that hard work and honesty will take you wherever you want to go in life.

Review:

Patrick called ahead of time and indicated he would be at my house at 1:00 p.m. He was on time. He corrected the garage door problem. He was very professional and knowledgeable. Thanks.

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Patrick Service Provided:

Garage Door Opener Repair


Technician: Patrick
Review:

The garage door repair went great, service fast and timely but was disappointed that the $15 coupon for repair wasn't honored.

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Patrick Service Provided:

Garage Door Repair


Technician: Patrick
Review:

I felt that the price was somewhat steep for an hours worth of work. I had to have the spring replaced so didn’t have much chance to shop around. Repair Technician was great

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Patrick Service Provided:

Broken Garage Door Spring Repair


Technician: Patrick
Review:

So far, not good. Maybe after calling customer service tomorrow I can change my review. I’m not one to leave reviews so the fact that I am should speak for itself. The sales expert who came out to evaluate my issue first of all was scheduled for a 3-5 p.m. appointment. He called me at 4:40 saying “I’m an hour away, you still me to come out?” His attitude on the phone was less than good. He seemed frustrated that I did in fact want to keep my appointment. When he arrived to my home an hour later he called apparently frustrated that I had other people at my home doing work on a totally separate issue & he couldn’t park his car in my driveway. Mind you, my personal vehicle was parked in the road in-front of my driveway as well. Wasn’t sure what the big deal was with that. His apparent attitude carried over for the entirety of the appointment,regardless of the fact that I was still trying to be kind and professional with him. He was sent out because my spring broke after a completely new, top to bottom install of my garage door, motor, track, bearings, spring- the whole shabang just short 3 years ago. I was given completely conflicting information regarding warranties from what I was told on the phone the day before when I called to set the appointment. I was priced an outrageous amount for the replacement of a part that should HAVE NEVER BROKE in just three years. He told me that i probably just opened my garage door too much. Which is just confusing all around to me. Then to top it off he tells me “I can replace all the parts for you today for $800.00 and that will give you a lifetime warranty”- I’m just sitting here wondering if for $800 today he can give me a lifetime then why 3 years ago when I paid $1800+ for the whole dang thing was this “generous offer” not given to me? I simply couldn’t bare the thought of agreeing to do any business with this man so before I sent him on his way I asked “so all that’s wrong with my garage door is the spring? You don’t see any other issues?” He says that’s correct. Just got my email from this oh so kind sales “expert” where he has marked 5 issues that were “failed” on my system in his opinion. I guess he just FAILED to mention those things to me when I asked very specifically. Totally and completely unsatisfied and will no longer be telling my family and friends to use precision for their garage door needs.

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Patrick Service Provided:

Broken Garage Door Spring Repair


Technician: Patrick
Review:

The service technician was great . Patrick was very professional very courteous and knowledgeable and done a great job on our very messed up door. Thank you for providing a very professional quality technician.

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Patrick Service Provided:

Garage Door Repair


Technician: Patrick
Review:

Technician Patrick S. Was very knowledgeable, professional, highly skilled & a diligent worker. A great representative for your company. Both of our garage doors are operating smoothly. In my opinion, with technicians like Patrick, Precision Door Service is the best choice by far.

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Patrick Service Provided:

Garage Door Repair


Product:

Cables


Technician: Patrick
Review:

Great Job Guys! I called a to be unnamed other garage door company first, they took my into and said some would call me back to schedule fixing my garage door. After about a half hour I called Precision, appointment was scheduled for 3 that afternoon. Great! After an hour or two Patrick calls me and says he finished his job early can he come over early. Heck Yeah! Well he was here at the earlier time, gave me a quote and we were all finished about an hour later. How great is that? The only thing that could have been better is if the wife thanked me, but you can't hope for miracles. BTW that unnamed company (Farmer) has yet to call me.

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Patrick Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Patrick
Review:

Great service on repairing our garage door! Very professional and responsive!

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Patrick Service Provided:

Garage Door Repair


Technician: Patrick
Review:

We lived with a poorly installed doors that were done for our custom home for years. We finally had enough with the noise and remotes that could not control the doors. We called Precision and within an hour we had a seasoned tech on scene and diagnosed several problems that collectively caused us problems. The geometry of the track system was made true, all parts were inspected. Because of safety requirements, the springs had to be replaced. We also needed new rollers and the improperly installed sensors were swapped, failing sensors were replaced and solutions for under guage steel tracks were found. We have quiet operation for the first time in years. Thank you precision for quality and quick work. We were pleasantly surprised by the 5-yr warranty - we took the lifetime warranty.

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Patrick Service Provided:

Garage Door Repair


Product:

Rollers


Technician: Patrick
Review:

I called at a little past 3PM to see if I could get someone to fix my door which had stopped working. I was expecting that I would probably have to wait until at least tomorrow of pay an after-hours fee. I was surprised that they told me that someone would be here between 4 and 6 PM today. Within a few minutes after arriving, your tech. solved my problem and gave me a price for the repairs. I saw that the price was reasonable, and the work began. By about 6PM the work was done. I am very pleased and with definitely recommend you to my friends and neighbors. Thanks.

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Patrick Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Patrick
Review:

While he did a good job, got here on time, and did the work quickly and efficiently, I thought it was overpriced. $690 for one door spring, bearings, cables, and rollers, which I don't think I really needed, but to get the warranty, you have to get it all done. (It was $550 just for a new spring and installation, which is what I really needed, and to me that is too high). He was here less than 1 hour. I felt they tried to upcharge me to get me to spend more money. Like the extra parts that I don't think I needed then he also wanted an extra $100 for extra warranty. Otherwise I'd have given them five stars.

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Patrick Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Patrick
Review:

Best garage door repair and service company in Knox County and beyond. The are fast, reliable, and get the job done at a fair price.

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Patrick Service Provided:

Garage Door Repair


Technician: Patrick
Review:

I was thoroughly impressed with everything. Patrick actually was here earlier than the appointment. He did great work was very happy with overall experience. I will use precision in the future and recommend to my friends. Thank you all so much, Patrick actually went above and beyond he replaced the bulbs for me and program the keypad for me . He was very cordial and friendly and did a super job.

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Patrick Service Provided:

Garage Door Repair


Technician: Patrick
Review:

Wonderful job quick and professional

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Patrick Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Patrick
Review:

Very prompt service, on time, called 30 minutes before expected arrival. Technician was pleasant and capable. First class

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Patrick Service Provided:

Garage Door Repair


Technician: Patrick
Review:

Very pleased! My problem was fixed that day. New door motor and parts replaced. The technician was very knowledgable and professional. Work was completed with no follow up problems.

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Patrick Service Provided:

Garage Door Repair


Product:

Garage Door Opener


Technician: Patrick
Review:

Patrick was very thorough in checking my door. He tried to get my remote working. It seems that my door’s receiver had died. He quickly put on a new receiver and everything worked fine. Very quickly and easily. Thanks so very much.

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Patrick Service Provided:

Garage Door Opener Repair


Technician: Patrick
Review:

Spare of the moment... was there same day and fixed... great job...

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Patrick Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Patrick
Review:

Excellent service ; top notch technician ; extremely satisfied with job

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Patrick Service Provided:

Garage Door Opener Repair


Technician: Patrick
Review:

Very helpful was Patrick. He put on a new pad and spent ample time fixing the door with new things.

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Patrick Service Provided:

Garage Door Opener Repair


Product:

Garage Door Opener


Technician: Patrick
Review:

I have used Precision before. So, when our garage door would not open over the weekend, I called them for help. Patrick arrived on time on Monday & discovered the door opener had a broken belt. After discussing options, it was decided to simply replace the belt on the opener. Patrick was prompt, courteous & did a great job! I would highly recommend Precision & I thank Patrick for the good job.

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Patrick Service Provided:

Garage Door Repair


Technician: Patrick
Review:

Just want to say thank you to Precision and Patrick for coming out on short notice and getting my door up and running again. Its had a rough life and Patrick was able to not only come out and get the broken parts fixed and moving again, but also reinforced the door and made it better than it has been since I have lived here for 4 years. Arrived at my house on time to the minute, was respectful and professional during the repair. Completed the job very quickly and did awesome work, and cleaned up after he was done! This kind of service is rare nowadays and I will be using Precision and Patrick for all my future repairs and replacements!!! Job well done, thank you very much!!!

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Patrick Service Provided:

Garage Door Repair


Product:

Springs


Technician: Patrick
Review:

I never received my e-mail bill. I was told that I would get an e-mail bill.

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Patrick Service Provided:

Garage Door Repair


Technician: Patrick
Review:

Awesome company. Called this morning and they came after I got off from work. Professional, efficient and helpful from first phone call through the service appointment! Patrick and John did an awesome job! They explained thoroughly what needed to be done and possible alternatives. I cannot recommend this company and their staff enough!

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Patrick Service Provided:

Garage Door Opener Install


Product:

Springs


Technician: Patrick
Review:

I am so glad I chose Precision Door Service. Patrick was so polite and did an excellent job repairing our garage door!

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Patrick Service Provided:

Garage Door Repair


Technician: Patrick
Review:

Patrick was on time and did a great job , he explained what was the best fix for us . He knew his job well and got the door done faster than I expected , very happy , he picked up everything when finished too ! I wish we could find more co. this good around the Vonore area .

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Patrick Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Patrick
Review:

2nd time we have had your company. Very satisfied. Impressed with the professionally manner of technicians, friendliness, business-like approach, and quick response. Also, the part of uniforms with names, name of company on truck, and being fully-insured are important too. Patrick dod a quick and efficient job. Thank you.

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Patrick Service Provided:

Garage Door Repair


Technician: Patrick
Review:

Wonderful fast service. Nice professional staff. Highly recommend

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Patrick Service Provided:

Garage Door Repair


Product:

Springs


Technician: Patrick
Review:

Our service guy was right on time, gave us a quote and the work was finished in less than hour. He was very knowledgeable and gave us great advice. Would definitely recommend Precision Door and if we ever have any other problems, will call them again.

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Patrick Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Patrick
Review:

Know what he was doing, very knowledgeable and a pleasure to work with

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Patrick Service Provided:

Garage Door Repair


Product:

Garage Doors


Technician: Patrick
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Knoxville Area

(865) 643-8587

(865) 643-8587
Maryville Area

(865) 268-4051

(865) 268-4051
Oak Ridge and Oliver Springs Area

(865) 275-5643

(865) 275-5643
Loudon Area

(865) 408-8914

(865) 408-8914
Powell Area

(865) 512-6675

(865) 512-6675
Lenoir City and Tellico Villag Area

(865) 816-9766

(865) 816-9766
Sevierville Area

(865) 268-4051

(865) 268-4051
Louisville and Alcoa Area

(865) 275-5643

(865) 275-5643
Vonore Area

(423) 536-9835

(423) 536-9835
Corryton Area

(865) 512-6675

(865) 512-6675
Clinton Area

(865) 408-8914

(865) 408-8914
Kodak Area

(865) 816-9766

(865) 816-9766
Precision Door Service
Office: (865) 221-7068
10525 Kingston Pike
Ste E

Knoxville, TN 37922