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about Precision Garage Door in:
Karns, TN
Precision Garage Door of Knoxvillehas received 97 reviews, averaging 5.00 Stars:
Karns, TN
Product:
Karns, TN
Good professional service. I looked for a large well-known firm but with a local representative. He went above and beyond what you would expect. Thank you.
- John Weeks
Product:
Karns, TN
Great customer service!! They came out on short notice on a snowy and iced day
- Samuel Crass
Product:
Karns, TN
Quick response time and door overhauled professionally. Derek was informative, friendly, and completed the job in a timely manner. I would recommend this company to anyone needing advice on fixing a garage door.
- Ed Panosh
Product:
Karns, TN
Preston was very courteous and professional. Worked through a challenging situation and effected an excellent outcome. Precision was recommended to me and I can confidently recommend to others as well.
- James Stephens
Product:
Karns, TN
Quick response and thorough repair. Spring broke on a Saturday afternoon with our cars trapped inside. Preston came out within hours. He had the parts needed and was able to repair the door that day. Thanks to Preston, I was able to get to the airport on time. Crisis averted! I always use Precision. They are courteous and professional and provide excellent customer service.
- Chris F.
Product:
Karns, TN
Patrick was a perfect professional in all aspects of the job. He explained what had to be done to replace the garage door opener and the other components of the system. Then he did a complete and thorough job replacing the old with the new. I was extremely pleased with Patrick and the work he did.
- Gary Paulson
Karns, TN
Thank you Percision and especially Preston, my technician, for such speedy and efficient service. Preston was so helpful and answered all my questions and explained what needed to be done and what my cost would be. Again, thanks Preston for such prompt and efficient service.
- Linda Parks
Karns, TN
Josh exceeded my expectations. He arrived early, which was great! He assessed the problem & immediately began to repair what needed to be repaired & he explained what he was doing throughout the appointment! He was fast but very efficient. It was clear that Josh loves what he does! When I have issues inbthe future, I will ask for Josh! He replaced the large spring that was broken, replaced the cables & rollers. Great work!
- Rose Thompson
Karns, TN
Patrick was very personable and friendly.He took care of our garage door problems in a professional way. We loved the quick response. Came out the same day we called. We have definitely found a garage door company that we will call in the future.
- Scott Webb
Karns, TN
My garage would not open at all. Other companies were days out for repair. Precision came the same day and completed the repair quickly and efficiently! The service technician James was the best!
- Gail Fersner
Karns, TN
Patrick was a life saver. Came within 30 minutes to my call to Precision since our chain broke and both cars trapped inside garage. He gave me details, pricing, and then replaced motor, rail, and keypads within the hour.
- Chad Crawford
Product:
Technician: Patrick S
Karns, TN
I have used Precision in the past and always received great service. This time was the same. The technician was courtesy efficient and prompt. I highly recommend Precision to anyone needing repairs.
- Jim Rector
Karns, TN
great service very quick
- Amit Patel
Product:
Karns, TN
20 minutes after i call their technician was on his way. Fixed the door and fixed other issues that he found. Great job
- Michael Hartmann
Karns, TN
Patrick S responded to our call today and did a great job in explaining the problem with the rollers and track mechanism needing replacement on our garage door. He gave a clear outline on the cost estimate and the time needed for the repair. He did a great job in making the repairs and stayed true to his cost estimate and within his time line he projected to complete his work. He was professional with his work ethic, honest in his explanations, and represented his employer very well. I would recommend Precision Garage Door Service to anyone, and even recommend that you ask for Patrick. You‘ll be glad you did!
- Rick
Karns, TN
Josh was the technician who was assigned to diagnose the problem with our 2 garage door openers. His response time was spot on the estimated time of arrival. Very knowledgeable about the issues with our opener. Made suggestions for our problem and once I made decision his workmanship was excellent. I definitely would recommend Precision Doors of Knoxville.
- Earl Hogate
Product:
Technician: Josh C
Karns, TN
Mike came out and did an amazing job getting our garage door working again and even much better than before. He was very knowledgeable and knew exactly what needed to be done. Besides that he was very professional and courteous. I couldn't have asked for anyone better. I would definitely use you folks again and recommend your company to anyone that needs garage door work. It is refreshing to find such a well run company
- Jack Mitchell
Product:
Karns, TN
Called Precision and got much needed "same day" service. The technician, Chris, actually called me to ask if an early arrival would be possible and was here within 15 minutes. He diagnosed the problem, explaining each phase of the work and allowing my questions and input. He performed a "fix" and an "upgrade" so that my old door is like new. He provided instructions, warranties for parts used, etc. and I now feel like a have a "NEW" door. Haven't been this pleased with service, work performed, and abilities of a technician in years. Probably won't need additional service soon but feel confident I've found my garage door team.
- Julia Reed
Product:
Karns, TN
James did an excellent job repairing my springs and refurbishing the bearings/rollers. Also, he was quickly able to get to our house ahead of time. My car was stuck in the garage so this was very timely/helpful. He also explained everything well and did a thorough inspection of both garage doors to insure everything else was in good shape. Thx to the Precision Garage Door team!
- Geoff Robson
Karns, TN
Michael was such a personable guy! He explained the workings of the new door and made sure I could operate it. I would highly recommend him
- Sandy Degasperis
Product:
Karns, TN
The guy was so informative and nice. Thank you. I was impressed. He inspected my door and let me know how everything g checked out. Good job. I’ll call them again. Fair price also.
- Linda Kwasnoski
Karns, TN
Easy to make an appointment. Technician called ahead to announce his arrival time. Checked what needed to be done and parts were in the warehouse. Tech returned in less than and hour and installed the parts then assured everything was in proper working order. A very thorough and professional job was done.
- William Lauer
Karns, TN
The car was packed for my trip, including my cat! I pressed the garage door button and nothing. I needed to get out, NOW! I came in the house and Precision was listed first. I called, explained my situation and was assured someone would be out between 2-4. At 1:30, Alex called and said he was on his way. He was quick, efficient and thorough. I was on my way by 4p.m. I will surely use them again and highly recommend them to anyone! Thanks Alex.
- Irene Pitney
Product:
Karns, TN
I am usually reluctant to write reviews but the service I received from Precision Door Service was so exceptional I decided to write the following. I had an old garage door that I was hanging on to for far too long. When I tried to open my garage door very early Thursday morning it would not budge (the spring broke). I was I in a slight panic and knew that I would have to replace the door. I called Precision about 6:00 a.m. and told the person who answered my dilemma. The person I spoke to was very polite and scheduled an estimator to arrive at my residence between 11:00-1:00 that same day. The estimator (Tommy) asked if he could arrive a little early which was fine with me. He was extremely competent, polite and very easy to work with. He understood my dilemma, provided me with an itemized estimate, and was able to schedule my door replacement for Monday afternoon from 1 to 4 p.m. Adam and Nathan asked if they could arrive sooner, and I agreed. They did an amazing job of installing my new garage door and did it quickly. They explain to me how to operate and maintain my new door. The garage was spotless after they finished. As far as I am concerned, this is a five-star operation from start to finish.
- Jeff B.
Product:
Karns, TN
Service tech arrived on schedule. Really nice guy. Completed work very quickly. Gave extra tips about keeping garage door mechanism in good operating condition. Couldn't be happier with the service we reciever.
- Tony White
Product:
Karns, TN
Quality workmanship. Patrick was very informative and professional. I would highly recommend these folks.
- Daniel Pelfrey
Karns, TN
As alway service is prompt even when the call is last minute on a Saturday. From the time I called for help until James got here it was about an hour. He had the door fixed and working an hour after that! Thank you for always showing up when customers are in need!
- Nicole Wells
Karns, TN
Great Job Guys! I called a to be unnamed other garage door company first, they took my into and said some would call me back to schedule fixing my garage door. After about a half hour I called Precision, appointment was scheduled for 3 that afternoon. Great! After an hour or two Patrick calls me and says he finished his job early can he come over early. Heck Yeah! Well he was here at the earlier time, gave me a quote and we were all finished about an hour later. How great is that? The only thing that could have been better is if the wife thanked me, but you can't hope for miracles. BTW that unnamed company (Farmer) has yet to call me.
- Ed Schmidt
Karns, TN
You've gotten better. I was hesitant to use you again, because your service techs are so highly geared towards making a sale, any sale, of any unnecessary item. Today's visit was much better. The tech did what I asked him to do without putting the high pressure sales tactic on.
- Dean Chudicek
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
Service was exceptional. Here within a hour for an emergency. Justin was very courteous & professional. Took care of the main problem, plus suggested a couple of maintenance items that would insure the longevity of our garage door. Did an overview of operation and answered any questions we had. Great company to do business with!
- Cathy Henderson