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Read what people are saying
about Precision Garage Door in:

Powell Area, TN

Precision Garage Door of Knoxville
has received 63 reviews, averaging 4.95 Stars:
Review:

Had excellent reviews and received prompt service and technician answered all my questions and offered suggestions to help make all product decisions easy.
Brenda Mcghee
A Response from: Chuck

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to serve you.

Tommy Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

5 star rating
Dee Coppock
A Response from: Sandy

Thank you for the 5 star review. It is our pleasure to serve you.

Service Provided:
Garage Door Opener Repair
Review:

I needed a tension spring replaced. The technician checked the other components of the door and made recommendations for added repairs. I went with just the spring and hen had the job done in about 30 minutes. Good job with reasonable price.
Charles Higgins
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our service and pricing. It is our pleasure to serve you.

James Service Provided:
Garage Door Repair
Technician:
Review:

Tommy was very helpful and right on time.
Gary Giles
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Tommy Service Provided:
Garage Door Repair
Technician:
Review:

Was able to schedule same day service which was good because I use my door a great deal. The servicemen was courteous and knowledgeable plus did a great job.
Kathy Shelton
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is important to us to provide 24/7 LIVE customer service and same day repairs. It is our pleasure to serve you.

Service Provided:
Broken Garage Door Spring Repair
Review:

They are professional and answered my questions completely. The work was done in a timely manner with No HIDDEN FEES! Thank you
Christopher Thomas
A Response from: Chuck

Thank you for the 5 star review! Precision Door appreciates your business and feedback. You can always count on us for no hidden fees.

Josh C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

The garage door specialist was very professional and provided the additional remote as well as correlating garage signals to my vehicle for easier access without the need for a remote. I find the Precision team to be very efficient, reliable, and careful in filling the client's garage door needs.
Debbra Faulkner
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback on our technician. It is our pleasure to serve you.

James Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technician:
Review:

Josh inspected the door and let me know exactly what was needed for the repair. I would recommend these guys for all my future repairs.
Steven Chapman
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback on our technician Josh. It is our pleasure to serve you.

Service Provided:
Garage Door Repair
Product:
Cables
Review:

The problems with the door were resolved, but some of the issues were there from the time of installation.
Archie Holder
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Called around noon to have someone check out a problem we were having with our garage door. Got an appointment that day with a 3:00 - 5:00 window. James called at 2:00 and said he'd be at the house by 2:30. When he arrived we discussed the problem. After taking a look at the door James reviewed our options and the cost. I authorized James to go ahead with the repair. He was finished at 3:30 and I was completely satisfied with the work. I would definitely call Precision door and James if I had garage door problems.
Gregory Morrill
A Response from: Sandy

Thank you for the outstanding 5 star review. Precision Door appreciates your business and wonderful feedback on your service from James. It is our pleasure to provide same day, sometimes same hour service.

James Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

James arrived when he said he would. I told him that my garage door opened when it was dark but not when the sun was shining. Of course when he arrived, it was cloudy. the door worked perfectly. He checked it and discovered that one of the lights near the bottom of the door was very loose. He tightened it. He told me that as loose as it was, the slightest vibration would cause the door to not operate properly. He told me if it did not operate properly when the sun was out, call him back.
Rocke Vern
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on James. It is our pleasure to serve you. Have a blessed Christmas and New Year.

James Service Provided:
Garage Door Opener Repair
Technician:
Review:

Well I needed a remote to fix the remote in my car. I called Precision about 1 o'clock and asked them if they could help me out. The Girl said they could have someone here between 2 and 4 o'clock. The man was here about 2:30 and had me a remote ready before I could walk out to the garage. He got the bill together, and I was fooling with the remote on my car, when he walked up and asked if I would like him to fix it for me, he did, I paid him and the job was done. Very professional, very reasonable, very quick. I highly recommend them.
Lee Walker
Service Provided:
Garage Door Opener Repair
Review:

Josh arrived as promised and explained what was needed and what involved for any other we wanted. Springs were broken and we needed new opener.Very professional and organized. Very satisfied with the end result.
Archie Fritts
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician Josh. It is our pleasure to serve you.

Josh C Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Technician:
Review:

James is the best! He's polite, professional, conscientious, friendly AND punctual. We can't say enough good things about him and your company.
Curt Dewhitt
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on James Wells and our company. It is our pleasure to serve you.

James Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Josh came out within an hour of me calling. He was friendly, efficient and knowledgeable. He also showed me things I could do to extend the life of my garage door.
Sydney Osborne
Josh C Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Great service and super fast!
Ryan
Service Provided:
Garage Door Repair
Review:

Excellent. quick and friendly service. I will definitely use Precision again and recommend them to others!
Martha Nelson
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others. It is our pleasure to serve you.

James G Service Provided:
Garage Door Repair
Technician:
Review:

The customer service was absolutely incredible. From the associate that took my call, all the way through the process of Patrick completing the repair! I placed a call for a repair and within an hour and a half the job was completed. I was amazed! My garage door works better and makes less noise than it did when it was new. Thank you to all of the staff that made it possible in so little time. Patrick was very courteous, friendly and most importantly knowledgeable about what was needed to fix the door. Five stars all the way!
Karen Spearman
A Response from: Sandy

Thank you so much for the 5 star review! Precision Door appreciates your business and feedback on our customer service and technician Patrick. It is important to us to provide 24/7 LIVE customer service to allow faster response time for our valued customers.

Patrick Service Provided:
Garage Door Repair
Technician:
Review:

The tech that arrived, James Green, was quick to assess the issue and make the necessary repairs. He ensure the proper operation of our door and also did an assessment providing valuable information. I recommend Precision Door for your garage door repair needs.
John Lopez
A Response from: Sandy

Thank you for the outstanding 5 star review. Precision Door appreciates your business and recommendation. It is our pleasure to serve you.

James G Service Provided:
Garage Door Repair
Technician:
Review:

Patrick was knowledgeable about our issue and made recommendations for repairs. he was fast and careful with his work. I would recommend bot Patrick and the company
WVR
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and outstanding feedback on our technician, Patrick.

Patrick Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Great company, and the technician was very professional. Definitely will be spreading the word around as far as recommendations.
Kal Patel
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our Technician, James Green. WOW, we love recommendations from our customers. It is our pleasure to serve you.

James G Service Provided:
Garage Door Repair
Technician:
Review:

The office staff and representative, James were quick to respond to my need. James was knowledgeable and made recommendations for a new door and opener to replace the damaged one. Installers are to be out in a couple of days with the new door!
Paula Davis
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and great feedback on our service. It is our pleasure to serve you.

James Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Had a new Garage Door with Belt Opener installed this week! Terry and Jonathan did a great job for me. Had an issue with the remotes and Josh came out and reprogrammed the openers and everthing is working well! The Door looks great and operates much better than our old door -- Thank you --
Jim Haag
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. Very happy to hear you love your new door and everything is working well.

Josh C Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Very good customer sevice.
Robin & brenda Hancock
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Service Provided:
Garage Door Repair
Review:

I was pleased with the teck,not so much with the quote.
Robert Hall
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates the opportunity to give an estimate for a new door. If you are still deciding on a new door, we are happy to discuss options to lower the price.

Service Provided:
Garage Door Repair
Review:

Josh was prompt, courteous and professional. I am not knowledgeable of mechanical devices. Josh was very patient with explanations so I could make informed decisions. Will definitely recommend Precision Door Company
Rebecca Smith
Josh C Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Other service competitors wouldn't even return my calls for service. You expedited service with a very professional service agent (Patrick) and a very professional job. Very surprised with the level of service and completely satisfied with the entire job. Also very disappointed with your competition and will let others know of my experience. Thanks for a job well done !
Charles Mckelvy
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others. Yes, customer satisfaction is very important to our success. That is why we provide live customer support 24/7. You never have to leave a message.

Patrick Service Provided:
Garage Door Repair
Technician:
Review:

Great service as promised. Josh had everything necessary to complete the repair and rebuild of the torsion springs and rollers. He arrived at the time promised and got the job done. He was also great to tell me about on-going maintenance needed to keep my door working well.
Joe Pope
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our service.

Josh C Service Provided:
Garage Door Opener Repair
Product:
Rollers
Technician:
Review:

When a spring broke on my garage door on Saturday morning I called Precision Garage Door Service. The technician, Josh Compton, arrived at the appointed time, promptly and efficiently overhauled the door operating mechanism and was courteous and professional throughout. I highly recommend this company! Bill Phelps, Powell, TN
William Phelps
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business, yes, even on weekends. Your feedback and recommendation are very important to us and our success. It is our pleasure to serve you.

Josh C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

This is the second time we've used precision garage doors and both where excellent service. The service techs were friendly , very knowledgeable, and professional. also both times I've called we received same day service.
Joe Cuccia
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your repeat business and feedback. It is our pleasure to offer same day service.

Josh C Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Technician:
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