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about Precision Garage Door in:
Powell Area, TN
Precision Garage Door of Knoxvillehas received 230 reviews, averaging 4.94 Stars:
Claxton, TN
Karns, TN
I called to get service when my garage door would no longer open more than a third of the way. My neighborhood provided feedback saying that Precision had fixed several garage door springs in the $300 range. With builder garage doors that are all the same I expected the same price range. When the technician showed up, he quoted me a price of $1100! After a lot of back and forth with him and the office (who quoted me $360) I found out that the reason for the price increase is because the garage door manufacturer works with Precision's competitor. Because of this, Precision can't buy the parts needed to repair so they "recommend" to replace the entire thing. It felt a little untruthful. When I couldn't cover the unexpected cost, the repairman took off and that was that. No service, and I'm disappointed and left wondering how Precision fixed the other garage doors in my neighborhood for $300?
- Amber Breitweiser
Claxton, TN
Trapped in the garage with a broken spring! What a way to start the day. Called, friendly voice assured they could help. Had appointment scheduled within 1 hour. Technician called prior to arriving. He was knowledgeable, friendly and efficient. Assessed the problem and our door was working perfectly and parts replaced in less than one hour, 3 year warranty to boot. Excellence at its best!!
- Kim Qualls
Karns, TN
Discovered in the morn8ng the garage door wouldn’t open. Called precision, they came out that morning, diagnosed the problem and repaired by noon the same day. Very happy with the service!
- Larry Cundy
Product:
Technician: Matt H
Karns, TN
Our service Precision tech was James. He called to let us know he was available earlier than our scheduled time if we wanted him to come then and so our story begins. He arrived almost immediately and was pleasant, polite, and his appearance showed he cared. We told him what we thought, and he smiled and told us what he knew it was within minutes. James then showed us and explained in easy-to-understand language what our problem was and how to fix it. He gave us options, then suggestions with cost to repair or replace. No pressure just honest this or that, our decision. We sure appreciated him.
- Dale Gossard
Karns, TN
I appreciate the quality of service that you provide and the service technician is always willing to explain everything to me thank you again I will recommend to anyone who needs help
- Annette Moore
Claxton, TN
What a delightful young man Preston is! Came out early and fixed me right up! So helpful!
- Leigh Corbett
Claxton, TN
As luck would have it, the garage door spring broke on Sunday morning, leaving my truck stuck in the garage. Not knowing who I could call on a Sunday I googled for garage door repair, and Precision Doors came up, and they were in my area, as well as Sunday service. After a quick chat online, I was able to set up an appointment for the afternoon. The tech arrived close to the scheduled time and quickly evaluated the solution to repair my door. He quoted the cost and what was included, which I agreed to, and he went right to work and completed the job in about an hour. It was a job well done, and I do recommend this company for quality and customer service.
- Dan Goleach
Claxton, TN
Bought a house with a Precision garage door and opener. Called in to get remotes and the system reprogrammed. They were there same day, completed the work, and delivered and programmed new remotes. On time, work done quickly and correctly, by a tech with a great attitude!
- David and debbie Gillum
Karns, TN
I have used Precision Garage Door before so that’s who I called when my spring broke. The technician was fast and courteous and in and out in no time. I told him I had an issue with our keypad while he was here and he replaced that too. Highly recommend Precision Garage Door!
- Tracy Nelson
Claxton, TN
Patrick was fantastic solving our garage door problems. He was excellent at advising us what would be best for us. I felt confident in his recommendations, he completed the job and provided excellent service within a very reasonable time.
- Steve Golliher
Claxton, TN
This was my first time using precision service but won’t be my last. My garage door broke and they were able to come out the same evening and fix it. Chris was very nice and was great to explain everything.
- Amy Hill
Karns, TN
Great service. Garage door broke on Sunday. They came out to fix it promptly and were very professional. I will use them for any future issues!!!
- Kevin Cummins
Karns, TN
We called around 5 p.m. to make an appointment because both spring broke at the same time on our garage door. We were told that someone would be to our house between 6 p.m. and 7 p.m. He arrived at 6 p.m. just as we were told! The technician was friendly and professional. He gave us an accurate estimate and got right to work. He knew just what to do and completed everything within about 30 to 40 minutes. He answered all my questions without hesitation and was on his way. I highly recommend Precision Garage Door if you need work done on your garage door.
- Douglas Marusa
Claxton, TN
Patrick your service tech on location did a fantastic job. Very knowledgeable and professional.
- Ed Britton
Karns, TN
Wow! Prompt response from guys that were in my area. Diagnosed issue, and scheduled opener replacement same day ! Installer efficient and personable. Job well done. Thank you!
- Dave Harjala
Claxton, TN
Thank you Preston for prompt, courteous and professional service! We are very impressed with the caliber of customer service you represent and will recommend Precision Door Service to everyone we know!
- Deana Sanabria
Karns, TN
Your technician was prompt and very courteous! He immediately saw my problems and advised what needed to be done. He arrived early (which was great). He told me it would take about an hour and he was right! Plus he suggested I needed a brace across my garage door because of a bulge in the garage door. I agreed. He did a wonderful job! Thank you! Candace Meade
- Candace Meade
Claxton, TN
Technician arrives by next day for repairs. Knowledgeable and friendly service.
- Jerry Ridenour
Claxton, TN
The technician was very knowledgeable in what he was doing. He was able to figure out the problem in minutes and went right to work in fixing it. He was also very courteous and polite. I will most definitely recommend this company to everyone. Many thanks to the technician!
- James Jordan
Karns, TN
Service was exceptional. Here within a hour for an emergency. Justin was very courteous & professional. Took care of the main problem, plus suggested a couple of maintenance items that would insure the longevity of our garage door. Did an overview of operation and answered any questions we had. Great company to do business with!
- Cathy Henderson
Karns, TN
Good professional service. I looked for a large well-known firm but with a local representative. He went above and beyond what you would expect. Thank you.
- John Weeks
Karns, TN
Great customer service!! They came out on short notice on a snowy and iced day
- Samuel Crass
Claxton, TN
I really appreciate how quickly they were able to get my door fixed.
- Vickie Leitnaker
Karns, TN
Quick response time and door overhauled professionally. Derek was informative, friendly, and completed the job in a timely manner. I would recommend this company to anyone needing advice on fixing a garage door.
- Ed Panosh
Karns, TN
Preston was very courteous and professional. Worked through a challenging situation and effected an excellent outcome. Precision was recommended to me and I can confidently recommend to others as well.
- James Stephens
Karns, TN
Quick response and thorough repair. Spring broke on a Saturday afternoon with our cars trapped inside. Preston came out within hours. He had the parts needed and was able to repair the door that day. Thanks to Preston, I was able to get to the airport on time. Crisis averted! I always use Precision. They are courteous and professional and provide excellent customer service.
- Chris Feild
Claxton, TN
Our entire experience will Precision was WONDERFUL! Jon W did a fabulous job removing our old equipment and he installed new garage door openers for us. Jon was very polite, knowledgeable, and he answered all of our questions. I would highly recommend Precision. Ask for Jon W:)
- Janet Loveday
Claxton, TN
Came home from running errands and pressed the button to open the garage door and nothing. Went through the house to open manually and it was to heavy to open. Called Precision Garage Doors at around 12:00 and Josh was here within 40 minutes. He was very professional and was very knowledgeable about what was going on! He fixed our garage door and now it is very quiet when opening and closing. Thank you so much Josh.
- Lisa Bell
Claxton, TN
My technician was great. He arrived when he was supposed to, explained what he could install to replace my old opener, and was finished with the job within an hour of arriving.
- Susan Beckham
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
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