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Thomas W's Bio:
I'm 37 years old. I grew up in Knoxville and have been fixing garage doors my entire adult life. When I'm not working, I enjoy spending time with my two children.
Pittman Center, TN
Knoxville, TN
Thomas was very professional and informative about what was needed and why.
- Bill Lee
Knoxville, TN
Thomas and his partner were very polite, knowledgeable, quick and thorough. From my initial phone call to completion of the project it was perfect. And to think I worried about the door noise for years when all I had to do was call Precision.
- Terry Finnell
Oak Ridge, TN
Very prompt for appointment time frame, figured out the problem quickly and also fixed the problem quickly.
- Erica Jerome
Knoxville, TN
We chose Precision due to the fact we were unhappy with the service from one of your competitors and after our recent service, we are delighted with your company and especially with your technician, Thomas Wright. Helpful, courteous, and extremely knowledgeable, Thomas walked us through options to correct our issues. In and out in less than 2 hours and we are thankful that we now have a safe and working garage door.
- Dennis Alexander
Knoxville, TN
Problem solved. Pleased with the service.
- Etta Curtis
Claxton, TN
I was very impressed by the ease of scheduling an appointment to fix a broken spring on our garage door. The technician Thomas was very prompt and explained thoroughly everything that was worn and needed to be repaired. Garage door runs smoother than it did before.
- Tim Hodges
Claxton, TN
After a rough experience with our previous company I chose to try Precision. The tech Thomas was not only very patient but very honest and walked me through every repair he made. He showed me what was wrong with the previous repairs and it really made me feel re-assured that I chose the right company this time. Highly Reccomend!
- Ryan High
Corryton, TN
Very professional and right on time. Kept me informed where and when he was on his way. Highly recommend them.
- Linda Goodchild
Marlow, TN
Handled my problem in a timely manner. Technician did a great job of what needed to be done. Pleased with the service.
- Mike Bourm
Lenoir City, TN
Prompt, efficient, competent. Appreciate the excellent service. Will recommend
- Charles McNiven
Alcoa, TN
Upon examination, he discovered they do not work on the type of door I have. The tech came on time and evaluated the situation in a professional way. Thomas was polite and efficient! Thank you - I will use you all another time!
- Catherine T.
Knoxville, TN
Great service! The technician that came to repair the broken spring was professional, knowledgeable, and very helpful. I will only use Precision door company from now on.
- J Perry
Knoxville, TN
This was the third time using their company over the 30 or so years and just as pleased as the first time. They are on time, do super work and their prices very reasonable. I would recommend them to anyone!!
- Edward Heath
Oak Ridge, TN
Received next day service (our choice of time). Technician Thomas Wright not only fixed the problem with the door, but at our request replaced all the old and worn door hardware. It's like having a new garage door. Thanks Thomas!
- Curt Goff
Marlow, TN
After the repair I was extremely shocked at what I was charged for 1 spring and 1 set of cables. 450.00 for that seems really high. I could have ordered and installed my self for way less, and I am well versed in on this type of repair. Extremely dissatisfied and for futher work will check out other companies
- Gregory Longden
Knoxville, TN
Thomas Wright provided excellent service. He promptly identified the problem (which did not require any repair), explained the issue thoroughly, and checked the settings to ensure appropriate function. He was very courteous and is an excellent representative of your company.
- Brent Grishkin
Knoxville, TN
I worked with Thomas, who was very polite and professional. I sent him a follow-up email asking when do I schedule the service call, and sent it to two other addresses as well: sales@ and service@ but they all bounced back. You do not make it easy to communicate - please provide some form of email address.
- Jim Kennedy
Knoxville, TN
Thomas and the other technician fixed my garage door quickly and efficiently - it works now! They were very nice in answering my questions and explaining the procedure to me. I appreciate the fact that you responded to me so quickly, even though I called on Sunday evening.
- Julia P
Knoxville, TN
We called on a holiday & within 12 hours Thomas Wright came & fixed the issue in an hour. The response & service was excellent.
- Paul Johnson
Knoxville, TN
Thomas W. was great, he came in and identified the issue within minutes and had a full repair kit on my outdated system in no time. Give Precision Garage Door Service a call, they were here same day within 2 hours!
- Tanner Trammel
Marlow, TN
All people were most knowledgeable and courteous and most professional in every way. The experience far exceeded my expectations and I am so glad I paid attention to your excellent TV ads!
- Nancy Vanderlan
Knoxville, TN
We chose precision Door Service because we wanted the repair performed on the same day the spring failed and you were recommended on our neighborhood website. Our technician was Thomas W., he arrived in approximately one hour from the time we called for the repair. He was very professional and courteous and explained what was in need of repair quickly. The repair was completed in approximately one hour and he explained in detail the work that had been performed and pointed out what parts were replaced during the repair. The work area was cleaned up thoroughly. This was an excellent performance and we would definitely recommend Precision Garage Door Service. H.& J. Walker
- Helen Walker
Vonore, TN
Called Precision around 145pm as roller had sheared off from door and needed door repair. All three doors actually were older and I knew needed service so I took the opportunity to not only fix one but also adjust other two. I was told they could have someone here between 2-4 pm and sure enough Thomas arrived at 3pm having called me while on his way with estimated ETA. Thomas is very professional and courteous and easy to work with. He was able to not only repair the inoperable door but also advise on some other adjustments to improve functionality of all doors which I gladly appreciated. Very easy to work with and would highly recommend Precision.
- Jerry T
Knoxville, TN
Scott Lis came to my house and did an amazing job on explaining me what would need to be done on repairing the garage door. He was so professional in how he communicated with me. I look forward to having him come and fix my garage. Any company would be proud to have him represent their company. He was extremely down to earth and professional. It definitely was a pleasant surprise to have him come here.
- Clay Wright
Heiskell, TN
Highly recommend Precision Garage Door Service. So easy and convenient to schedule a time on their website for someone to look at our garage door. A time was scheduled for the next day. Technician called prior to arriving to let me know how long he would be and showed up as stated. Very friendly, professional and knowledgeable. The technician was prompt at determining the problem. The garage door opener was replaced in a very timely matter.
- Rebecca Parker
Vonore, TN
Very appreciative with your speedy response to a broken Garage door spring. Your technician, Thomas Wright was at our door in a few hours. Given the age of our garage doors we decided that a total overhaul was needed for both doors. The work was expertly completed in a timely manner. I will highly recommend your company for an outstanding job.
- Elsa Baumann
Knoxville, TN
Very professional and knowledgeable.
- Jan Meridieth
Knoxville, TN
Chose your company online I saw that you did weekend work. You also let the customer know who's coming out. It was easy to set up an appointment and same day service. Thomas did an excellent job on the assembly. It works much better now and very quiet.
- C Faith
Corryton, TN
Price ended up being higher than quoted over than phone as tech found additional things wrong, but overall service was excellent and tech was extremely nice and efficient and cleaned everything up when finished. I would defiantly recommend this company.
- Debbie Carter
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
I would use this company. Called and said they could call sooner. Explained the problems and gave good advice as to solving them. Thomas and his assistant were courteous and kind. I will definitely use Precision again.
- P. Hansell