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Thomas W

Thomas W
Technician
Reviews: 201
Average: 4.88 stars
Background: 11/28/2012
Drug Test: 2/20/2013
Thomas W has received 201 reviews, averaging 4.88 Stars:
1 2 3 4 5

Thomas W's Bio:

I'm 37 years old. I grew up in Knoxville and have been fixing garage doors my entire adult life. When I'm not working, I enjoy spending time with my two children.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The rep from Precision is thoroughly professional and well informed. We made an appt for the job to be completed the next day. Very pleased.

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Thomas W Service Provided:
Garage Door Repair

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5 Star The Precision crew were polite and informative. Our garage door works like new and it looks more sturdy and safe.

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A Response from: Sandy

Thank you for the 5 star rating! Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Thomas W Service Provided:
Garage Door Repair

Product:
Springs

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service. On time and fast and efficient. Thomas was very courteous and knowledgeable. Explained everything he was doing and why.

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Thomas W Service Provided:
Broken Garage Door Spring Repair

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I found your company over the internet and was happy an appointment was scheduled the same day. When Tom arrived, he quickly discovered the problem and thoroughly explained what had happened. The old opener was 10 years old and I opted for installation of a new one and rollers. He had all the parts on the truck and had the opener changed out in an hour. Good job!

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your feedback and business.

Thomas W Service Provided:
Garage Door Opener Repair

Product:
Garage Doors

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Everything the web page said. Completely satisfied. The repair was completed within three hours of my phone request for service.

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A Response from: Sandy

Thank you for the 5 star rating! Precision Door appreciates your business and feedback. Excited we could service you in just 3 hours of your request.

Thomas W Service Provided:
Garage Door Repair

Product:
Springs

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service. Called this morning and had my garage repaired in the afternoon. Appointment was on time and Thomas did a great job. My door works great. Definitely use this company again.

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback. It is our pleasure to provide same day repairs to our valued customers.

Thomas W Service Provided:
Garage Door Repair

Product:
Springs

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The work was quick and professional thanks to Thomas, keep up the good work.

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A Response from: Sandy

Thank you for the 5 star excellent rating. Precision Door appreciates your business and feedback.

Thomas W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

#1 Found you in the Loudon, TN phone book. Ad stated you did repairs on Sat; thus I called you. I was scheduled for Sat morning and the Repair man, Thomas, was here Sat morning as promised. He checked out my problem and I agreed on his recommendation and he went to work. He fixed the door and explained to me what he did. He did not waste any time; he worked. I am very happy with your service and I would give you an A+ for service and an AA+ for Thomas.

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A Response from: Sandy

Thank you for the 5 start excellent rating. Precision Door appreciates your business and exceptional feedback on how our technician exceeded your expectations. It is always our pleasure to serve you...even same day repair on weekends.

Thomas W Service Provided:
Broken Garage Door Spring Repair

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very nice young man who found our problem quickly and fixed it. We were very pleased with his work and help.

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A Response from: Sandy

Thank you for the excellent rating and feedback. Precision Door appreciates your business.

Thomas W Service Provided:
Garage Door Repair

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thomas was excellent. Professional and knowledgeable. Good explanation and options for future service.

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A Response from: Sandy

Thank you for your 5 star rating. Precision Door appreciates your feedback and business.

Thomas W Service Provided:
Garage Door Repair

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called at 5:45 one afternoon and was told they could have a tech at my house between 6 and 8 pm that same day. The tech showed up at 7 and was done before 8. He not only changed the broken spring, he also replaced the bearings and adjusted the door. He did a fabulous job and took care of my problem with a very quick response time. Would I recommend the company ?? Most certainly !!

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your feedback and recommendation to others. It is our pleasure to serve you.

Thomas W Service Provided:
Broken Garage Door Spring Repair

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thomas was very professional. Exceptional service

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A Response from: Sandy

Thank you for your 5 star review. Precision Door appreciates your feedback and business.

Thomas W Service Provided:
Garage Door Repair

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5- Thomas checked our garage door and we believe he solved our problem today. He was very polite and appeared to be very knowledgable.

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A Response from: Sandy

Thank you for a 5 star rating. Precision Door appreciates your feedback and your business. It is our pleasure to serve you.

Thomas W Service Provided:
Garage Door Opener Repair

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Definitely a 5! I call this morning and the repair man was here about 12:30 with the parts that were needed! He told me the exact cost and that was the actual amount I paid! Very impressed with your service! Thank you!

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your feedback and business. It is our pleasure to serve you.

Thomas W Service Provided:
Garage Door Repair

Product:
Springs

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thomas did a great job.

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A Response from: Sandy

Van, thank you for your 5 star rating. Precision Door appreciates your feedback and business.

Thomas W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thomas came out and was very Professional. He explained everything to me so that I could understand. I had a repair kit put on my garage door opener and it made it run like a new one. Would highly recommend Precision Garage Door to anyone.

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A Response from: Sandy

Kathy, thank you for your 5 star rating. Precision Door appreciates your business and recommendation.

Thomas W Service Provided:
Garage Door Opener Repair

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I choose Precision thru the internet. I had them come, because I was in real need and they were available. The phone person was kind and helpful. The young man who came to my home was informative and explained things in total. Although the price was a little more than I expected, I let him do the work because he really explained what I needed very well. I have confidence that this company will stand behind their product and work.

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A Response from: Sandy

Susan, thank you for the 5 star rating! Precision Door appreciates your honest feedback and business. It is our pleasure to serve you.

Thomas W Service Provided:
Garage Door Repair

Product:
Springs

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am very pleased your technician done a outstanding job on repairing my garge door.He get"s a 5 star from me,for a job well done. Thank's

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A Response from: Sandy

Jim, thank you for the 5 star rating on our technician. Precision Door appreciates your feedback and business.

Thomas W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service was prompt and of good quality. The technician (Thomas) was courteous, professional and proficient. I would gladly recommend your company to others. Thank you.

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A Response from: Sandy

David, thank you for the 5 star review. Precision Door appreciates your feedback on our service and staff and the recommendation to others. It is our pleasure to serve you.

Thomas W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Overhaul of metal, 2-car garage door. Excellent, timely and professional work.

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A Response from: Sandy

Ron, thank you for the 5 star review. Precision Door Service appreciates your feedback and business.

Thomas W Service Provided:
Garage Door Repair

Product:
Springs

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thomas came and took care of our springs that broke, bearings and the rollers for the tracks.They worked us in and so glad to have my door working again. In the future we will buy a garage door from you all. Great service. Thank you.

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A Response from: Chuck

Lynn & Kim, thank you for your review. Precision Door Service appreciates your feedback and business.

Thomas W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I strongly suggest Precision door. They were here on time as scheduled. Thomas was very professional and courteous. No pressure for extra services yet willing to point out needed repairs. Job was done safely. I will be using Precision to replace 18 year old garage door when I can. Price was very reasonable. Workmanship second to none. Use these guys you won't regret it.

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A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Thomas W Service Provided:
Garage Door Repair

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thomas arrived about 30 minutes after my call. My problem - the door would not close. He immediately located the problem - a missing bolt. After replacing the missing bolt, he tightened all other bolts, checked complete operation of the system several times. Thomas is an excellent technician and service definitely is a 5+ star rating.

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A Response from: Emily Whalen

Thank you so much for your review! We appreciate your business!

Thomas W Service Provided:
Garage Door Opener Repair

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Garage door had bee making noise when open and closing. Then a roller wheel had jumped the track. Thomas came out, accessed the situation, explained the worn wheels, old opener, no safety detector light and incorrect spring for this size door. The previous owner had gone a cheep as possible on many items with this house, why be different with the garage door. I decided to upgrade to a rebuild kit, ie.. rollers, springs cables. Also a new opener with safety light. Only took about 3 hours. very friendly, explained everything. I would gladly use again if the need should arise.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Thomas W Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5 Stars!!! Thomas was great did a fantastic job. He understood what needed to be done and was very courteous and I would recommend Precision to any of my friends.

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A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Thomas W Service Provided:
Garage Door Repair

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thomas was so polite very proffesional. Got the job done and I was pleased with the info to keep my doors well oiled and working properly.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Thomas W Service Provided:
Garage Door Repair

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The techs were the best I have ever watched . They were here early, got the job done, and were gone. The door was repaired in less than 22 hours of my original call. The garage door has never worked as smooth as it does now . Thank you so very much. 5 star rating--really a 10! Dave Bateman

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A Response from: Emily Whalen

Thank you so very much for your review! We appreciate your business!

Thomas W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

GREAT JOB!

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Thomas W Service Provided:
Garage Door Repair

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My technician was prompt and efficient. He could not have been more polite.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Thomas W Service Provided:
Garage Door Repair

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt. Simple explanation of repair. Gave helpful preventive information. Great service.

-

A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Thomas W Service Provided:
Garage Door Repair

Technician: Thomas W
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Precision Door Service
Office: (865) 221-7068
10525 Kingston Pike
Ste E

Knoxville, TN 37922