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I had a new garage door installed end of April 2020. Last week we tried opening the door with no success. A Technician, Chris came out today and reverse something making it easier to open our manual door. We love our new door and the Services provided by your office and field staff

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Josh did a great job! very personable and helpful.

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Prompt . Repairman was knowledgeable.

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Excellent fast service. This is the second time I have used Precision since moving up here. The first time they came out within hours to fix my garage door (it was broken off the springs and would not close). It was fixed quickly and back in service. This time the door had closed on a car and one of the joints was bent making the door inoperable. I called yesterday evening and Josh came out today and fixed the problem. Again, fast and great service!! If ever needed in the future they are the first ones I will call.

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I called Precision on Monday afternoon and they were on site first thing on Tuesday. The technician was efficient, friendly and had the entire opener replaced quickly. I highly recommend Precision.

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Timely, quality repair and knowledgeable tech!

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Had Josh as my tech. Arrived on time, was nothing but professional, and had the work done quickly. Door works better that it ever has. I would highly recommend PGD of Knoxville to anyone. I will not hesitate to call again in the future, although I doubt that I will need to as the job was done right the first time.

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Josh. C Did an awesome job repairing my garage door today. Thank you so much

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Excellent job. Quick and efficient.

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Very thorough and fixed the issue I was having with no issues.

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Excellent job. Also Appointment not like Comcast. Scheduled 9 to 11. Showed up 30 mins early.

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Excellent job polite and cleaned up after himself. I would recommend your company to anyone. Thank you for your help

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Tech was fast and friendly. Only took a few minutes for him to fix Grear Job!

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I chose Precision based on various recommendations by neighbors. I give the rating a 5. The service tech was very informative, explaining the condition of the motor as well as the condition of the door and framework. I appreciate the quick service call and hope to have the new door installed ASAP. Thank you. Sharon L. Cornwell

Review:

I literally could not believe the service. We came home from a trip to a door that wouldn’t open. A quick look revealed a broken spring. I found precision through a google search and based on reviews gave them a call. This was around 1145am, the person who took my call said an appointment was open between 1&3pm so I took it. The technician called at 1245 to say he was on his way and arrived literally at 100 sharp. He inspected door thoroughly and explained a lack of maintenance (my fault) had allowed the door to get in pretty rough shape. He replaced broken springs, all rollers and cables, thoroughly lubricated all moving parts, and adjusted the whole unit. It wasn’t this quiet the day it was installed 11 years ago. The tech was incredibly knowledgeable, efficient, and professional. The job was completed by 230pm, I just never expect that kind of service these days.

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agent was very friendly and knew the problems and how to fix them

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Precision Door personnel (Josh) was punctual in arriving at the agreed date and time, performed a detailed diagnostic of the door problem, replaced the damaged parts. The work is high quality such that the doors operate smoothly. Thanks Precision Doors .

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I highly recommend Precision Overhead Garage Door Service to anyone in the Knoxville area. My 13-year-old opener was failing and had become unreliable. I decided to replace it rather than repair. I contacted Precision and in less than two hours Josh (technician) arrived. In a little over an hour he had finished installing the new opener, backup battery, remote, and outside keypad, and two remotes. He also showed me how to program the keypad and my car's Homelink remote. His work was very professional and there was no mess to clean up when he finished.

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Loved our expierence! Called early in the day and they were able to fit us in the same day. They gave us a 2 hour window, and made it out before the window. We anticipated that they would give us an estimate and then have to order the parts. But no, when Josh (who was friendly, professional, and fast) arrived he was able to diagnose the problem quickly and had all that he needed to fix the problem with him. He did the job and was gone before the end of our arrival window! Great company would definatly use them again!

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Response time was good. Pricing was not, did not accept Mint Magazine coupons that they sponsor.

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Needed repairs so I googled. Clicked on Precision Doors, read the reviews, set up an appointment. Josh C. Was the technician that came out to assess the problem. Josh was very professional and knowledgeable. Replaced the opener in about an hour. Will definitely refer Precision Doors. Liked the way they sent information on which technician to come, Josh.

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Josh replaced the sensors on my door, got everything going,Precision should be proud to have a employee like him...

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Had a problem - called - tech on site within 2 hours - fixed. This was great and what we all hope can be done for any problem. Do you offer dog training?

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Josh came as per scheduled time. He was very helpful in explaining the problem with my door. He was helpful in explaining all pricing options concerning the warranties. He was friendly and a nice guy.

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I chose your service because you had offices in Maryville where I live. I had as well read some of the reviews which seemed positive toward service satisfaction. My gatage door would not go up and down as it should so when Josh got here he noticed the problem but also noticed that the other garage door had frayed cables that could cause a serious accident. There were unexpected issues that came up during his work but with patience and his knowledge he got both doors fixed perfectly. Excellent work and excellent service. Thank you.

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very pleased with service. although my issue needed a locksmith they were courteous and kept in communication with me about appointment. I will be calling them for all future service needs

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real pros, job well done thank you so much. james & margo.

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Josh did a great job, was here when he said he would be here, and was very courteous and professional. He performed spring adjustments without me even knowing they needed to be done!

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Josh C. was professional, on time and courteous. He fixed our garage door and gave expert advise on how to maintain it to avoid costly repairs in the future.

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Josh was very courteous and professional. He saw what needed to be fixed and took care of it in a timely fashion. Very pleased with the service. Precision Doors has taken care of my garage door for several years. Will keep using them. I highly recommend them.