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Thomas T

Thomas T
Technician
Reviews: 46
Average: 4.98 stars
Thomas T has received 46 reviews, averaging 4.98 Stars:
1 2 3 4 5

Thomas T's Bio:

I’m married to my beautiful wife of 20 years and have 5x kids and 4x grandchildren. I love sports, old cars/trucks, and the outdoors. Love off-roading in my Jeep. Most recently have gotten into competitive axe throwing.

Review:

Had this door serviced in April 2022. A little disappointed that it didn’t last longer than 7 months. BUT they did come out the same day I called. Thomas was great.

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Thomas T Service Provided:
Garage Door Repair

Product:
Springs

Technician: Thomas T
Review:

Serviceman called to say he would be early. Replaced outside pads for garage door entry, quickly and efficiently. Highly recommend.

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Thomas T Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Technician: Thomas T
Review:

I Love the GENIE JACKSHAFT Garage Door Opener and Thomas T. did a very good job installing the system. I like the Quiet operating system very much.

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Thomas T Service Provided:
Garage Door Opener Install

Technician: Thomas T
Review:

Tom analyzed the situation and offered his recommendation which we will comply - Tom very friendly and helpful! This was NOT a door opener install but recommendation to secure new battery. Many thanks! Dave T

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Thomas T Service Provided:
Garage Door Opener Install

Technician: Thomas T
Review:

thomas, our tech was the best. showed up early after calling us, friendly, informative and had us up and running within 20 minutes. HOWEVER, the Genie brand motor is a genie we would like to put back in the bottle. This is the second time the keypad/ door has malfunctioned in less than a year after purchase. Every time there is a power outage we are the only ones on our block that have to reprogram their keypad to the motor. Thomas gave us a great tutorial step by step so hopefully we will be able to fix it next time.

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Thomas T Service Provided:
Garage Door Opener Repair

Technician: Thomas T
Review:

Precision Door has been servicing my garage doors for over 10 years; and they came to my rescue again when a door spring broke on a Sunday. I phoned the company and planned to leave a message to call me on Monday about getting service; but I was pleasantly surprised when a company rep answered and made an appointment for a service call on Tuesday. I was pleased at their responsiveness. When tech Thomas Travis arrived on time, he proved to be very experienced and completed the springs replacement and door set-up job efficiently. Then on my request, although unscheduled, he replaced the old door seal. My wife and I were smiling when Thomas departed and we could use our garage again.

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Thomas T Service Provided:
Broken Garage Door Spring Repair

Technician: Thomas T
Review:

We had a great experience with the technician, Thomas Travis, who came to our house last week to fix our garage door opener/clicker. He diagnosed the problem as actually stemming from the board within the garage door opener/motor itself, and unfortunately, because our system is so old, a repair wasn't possible. However, Thom was able to offer us a new garage door opener system on the stop, which he installed within the hour. After doing that, he showed us all how the new equipment worked, and we were delighted in the upgrade in features from what we had before *and in how quiet it now is! Thom was very approachable and friendly the entire time, and he also tells good stories. :) We were very pleased with our experience with him and the company, and we will use Precision again if we have any needs.

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Thomas T Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Thomas T
Review:

Wonderful company. Technicians are highly qualified, perform a quality job, clean the work site, above and more than expected. SIERRA HOTEL!!!

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Thomas T Service Provided:
Garage Door Opener Repair

Technician: Thomas T
Review:

OUTSTANDING!!!!!!! Chuck was on time and the problem resolved within about 15 minutes. Highly recommended.

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Thomas T Service Provided:
Garage Door Opener Repair

Technician: Thomas T
Review:

Super nice guys! Prompt and knowledgeable. Called to let me know they were on their way. Very very satisfied!

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Thomas T Service Provided:
Garage Door Repair

Technician: Thomas T
Review:

Tom did a great job. Quick, knowledgeable, professional. Thanks so much for great work.

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Thomas T Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technician: Thomas T
Review:

Service was prompt and on time. The technician was very professional and knows his trade. We will always use this company. Thank you , Bruce

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Thomas T Service Provided:
Garage Door Opener Repair

Technician: Thomas T
Review:

Your servicemen are always friendly and on time. They do good work quickly and professionally.

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Thomas T Service Provided:
Garage Door Repair

Technician: Thomas T
Review:

We have been using Precision Door Service for about 4 years. They are great to deal with. Very honest and are always able to handle any problems we are having. They are very professional and their pricing is fair. Would highly recommend them

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Thomas T Service Provided:
Garage Door Repair

Technician: Thomas T
Review:

Serviceman was very knowledgeable and courteous and was a excellent representative of your company.

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Thomas T Service Provided:
Garage Door Opener Repair

Technician: Thomas T
Review:

We had Precision out to our house about 6 years ago to repair a broken spring. Then we opt for a rebuild on all bearings and everything ran really smooth until the other day. The garage door caught on front bumper of our car and make a terrible racket. I turned it off and opened it manually. I looked at it and told my wife that we needed to have Precision come out and have a look. Tomas Travis came out on Saturday. After inspecting the garage door opener he said it would at least need a new sprocket system. He was going to go out to his truck and see if he had the parts. I quickly thought, that with the opener being 15 years old maybe I should look at a new one. He talked to me about it and it was very easy for me to decide to get a new one. There was absolutely NO high sales pitch. Thomas did a great job explaining everything. Then he VERY professional at doing his job. As you know every project has at least one bump, well our old set up tested Thomas and he looked at it and knew what to do. It wasn't long and everything was finished. I called Precision out because of past experiences and would never hesitate to use them again. I will give glowing remarks to anyone looking to use them. THANK YOU THOMAS AND THE TEAM AT PRECISION. And can you believe it...they even have a REAL person answer the phone..WOW. Fair price, quick & friendly service and great employees

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Thomas T Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Thomas T
Review:

Honest friendly service

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Thomas T Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Thomas T
Review:

Great job! Professional, friendly, quality installation. Thx

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Thomas T Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Thomas T
Review:

We were thatnkful to have them help us reprogram our system after a Power Outage. They were quick to respond and we really appreciated their help.

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Thomas T Service Provided:
Garage Door Opener Repair

Technician: Thomas T
Review:

Our six-year-old wireless keypad remote was replaced quickly and we're very happy with the smaller, easier to maintain, replacement.

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Thomas T Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technician: Thomas T
Review:

Service was very good. Your service man didn't waste time fixed the door and was very courteous.

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Thomas T Service Provided:
Broken Garage Door Spring Repair

Technician: Thomas T
Review:

Excellent response and service.

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Thomas T Service Provided:
Garage Door Repair

Technician: Thomas T
Review:

Many thanks to Chuck for performing much needed maintenance on my double garage door. Chuck was professional, friendly and explained everything he did. The office staff were friendly and helpful as well. Thank you Precision Door for a job well done.

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Thomas T Service Provided:
Garage Door Repair

Technician: Thomas T
Review:

Selected your services because of no extra charge for weekend work. The spring on the door had to be replaced which your serviceman did very quickly and efficiently. He said it would take 30 minutes, and it did. He was very friendly and nice to deal with. Cannot say enough about how satisfied we are with you solving our problem for us.

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Thomas T Service Provided:
Broken Garage Door Spring Repair

Technician: Thomas T
Review:

Excellent service!

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Thomas T Service Provided:
Garage Door Repair

Technician: Thomas T
Review:

Very pleased with Chuck's service. He corrected my problem with garage door.

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Thomas T Service Provided:
Garage Door Repair

Technician: Thomas T
Review:

We have used them for years and they always do an amazing job. The customer service is great. We hardly ever have to call because the initial install was great and when we do they are very prompt. Great company!!

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Thomas T Service Provided:
Garage Door Opener Repair

Technician: Thomas T
1 2 3 4 5
Date: 03/31/2021
Install Garage Doors
,
Review:

Precision door was definitely the right choice! Techs were professional with the installation and very polite. Definitely will recommend them for any garage door service.

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Thomas T Service Provided:
Install Garage Doors

Technician: Thomas T
Review:

Open Sat, Tech great and fast service!

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Thomas T Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Thomas T
Review:

The second time I have used Precision. They installed a new door and Thom recently replaced my opener for the door. Thom came out on time and completed everything. Precision truly is a very reputable company with a great staff. They go above and beyond. There is no need to call anyone else. I will only use Precision for all my needs.

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Thomas T Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Thomas T
Next Page
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Precision Door Service
Office: (865) 221-7068
10525 Kingston Pike
Ste E

Knoxville, TN 37922