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Thomas T

Thomas T
Installer
Reviews: 83
Average: 4.98 stars
Thomas T has received 83 reviews, averaging 4.98 Stars:
1 2 3 4 5

Thomas T's Bio:

I’m married to my beautiful wife of 20 years and have 5x kids and 4x grandchildren. I love sports, old cars/trucks, and the outdoors. Love off-roading in my Jeep. Most recently have gotten into competitive axe throwing.

Review:

We discovered our garage door didn't work at around 9:00 am. At around 2:30 pm on the same day, the door was repaired to our satisfaction! Quick service is critical for a garage door and Precision came through for us. Thomas, our technician, was professional, polite and knowledgeable. We're crossing our fingers that our other garage door spring lasts a few more years, but when it does go bad...Precision Garage Door Service will be our first call!

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Thomas T Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Installer: Thomas T
Review:

They were on time, professional, and worked quickly. Even programmed our car to the new signal. Thank you.

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Thomas T Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Installer: Thomas T
Review:

Precision Door came out and got my new door installed in a short period of time. They go over and above what's needed. Thomas was most courteous to me! I would recommend them to everyone!

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Thomas T Service Provided:
Install Garage Doors

Product:
Garage Doors

Installer: Thomas T
Review:

I have used Precision Garage Door before so that’s who I called when my spring broke. The technician was fast and courteous and in and out in no time. I told him I had an issue with our keypad while he was here and he replaced that too. Highly recommend Precision Garage Door!

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Thomas T Service Provided:
Broken Garage Door Spring Repair

Product:
Remotes / Keypad

Installer: Thomas T
Review:

Contacted them yesterday and they were able to show up today. Our technicians, Thomas & Tory, were very professional & personable. We highly recommend them & will definitely call again should the need arise.

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Thomas T Service Provided:
Garage Door Repair

Product:
Rollers

Installer: Thomas T
Review:

I am very pleased with PDS and would recommend them to anyone. They were very professional in their work and friendly. Keep up the good work!

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Thomas T Service Provided:
Garage Door Repair

Installer: Thomas T
Review:

A very impressive company! Easy to contact, very friendly and helpful on the phone. Then 45 -50 minutes later they were here! This was in the late afternoon, too. Thomas was very knowledgeable, friendly and very helpful! He Did not stop! And it was HOT!! So...5 +++++ stars for me! Thank you! Wish there were more companies these days with your work ethic.

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Thomas T Service Provided:
Garage Door Repair

Product:
Rollers

Installer: Thomas T
Review:

Prompt courteous and fixed my problem in a short amount of time! I would recommend them to anyone needing garage door service.

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Thomas T Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Installer: Thomas T
Review:

Did good work. Told me what was needed in the future.

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Thomas T Service Provided:
Garage Door Repair

Installer: Thomas T
Review:

Appreciate Precision Door Service. I called middle of the week and they came on Friday. Both the front desk person and Tom were professional and very nice. They are my go to garage door service people. Thank you again.

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Thomas T Service Provided:
Garage Door Repair

Installer: Thomas T
Review:

Had to rewire electrical wiring in order to hide the wiring, Travis was friendly, understood the job and very helpful. Great job

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Thomas T Service Provided:
Garage Door Repair

Installer: Thomas T
Review:

There is none better than Precision Garage Door Service. We will never use another company. In the middle of a medical emergency, the spring broke on our garage door. They were so responsive, on time, courteous and professional. 100% the best!! Thank You!

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Thomas T Service Provided:
Broken Garage Door Spring Repair

Installer: Thomas T
Review:

Travis performed my annual service, then remained to show me how to disengage the door for manual lift. When he saw I had to bend quite far to lift the door, he spent a few extra minutes to install a second “handle” a foot higher. Excellent customer service!

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Thomas T Service Provided:
Garage Door Repair

Installer: Thomas T
Review:

Great communication and excellent service. Your tech representative performed his warranty repairs without any issues. Great job!

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Thomas T Service Provided:
Garage Door Repair

Installer: Thomas T
Review:

Your tech that services our doors today. Is very knowledgeable, courteous, friendly. Took the time to explain the problem and the solution. Great tech

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Thomas T Service Provided:
Garage Door Opener Repair

Installer: Thomas T
Review:

Once again Precision has exceeded my expectations. Granted, it was a low bar due to the experience I had with our former garage door company. Precision has done it right, quickly, and professionally through all problems and new installs. The service guys are great, the phone personnel professional and friendly. I am glad we found these folks.

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Thomas T Service Provided:
Garage Door Repair

Installer: Thomas T
Review:

Great service … Tom was our serviceman …a great asset to your company …. Very knowledgeable !

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Thomas T Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Installer: Thomas T
Review:

Precision Door Service was amazing. My brilliant husband tore up our garage door when he got a broom stuck in it which bent it all out of place. My husband then proceeded to try and fix it by doing more damage (wives you know how that is); however, we called Precision Door Service on the fourth of July, and they came right out and fixed it as good as new in just a few minutes. If it weren't for Precision Door Service, we wouldn't have been able to get the garage door open at all which meant that we couldn't get our grill out of the garage, and we were signed up to grill hamburgers for our entire neighborhood for a fourth of July celebration. Thanks Precision Door Service for saving the day and the holiday.

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Thomas T Service Provided:
Garage Door Repair

Installer: Thomas T
Review:

The garage door opens now and the dogs don't even hear it!

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Thomas T Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Installer: Thomas T
Review:

Thomas T quickly analyzed the situation and will order the necessary component to resolve the problem and call to reschedule - Most friendly and knowledgable!

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Thomas T Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Installer: Thomas T
Review:

Expectations were met, problem was solved and Thomas was courteous same as last time. Also, cost was very reasonable for a service call.

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Thomas T Service Provided:
Garage Door Opener Repair

Installer: Thomas T
Review:

Awesome service as usual. Thank you Precision Door for your consistent quality service.

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Thomas T Service Provided:
Garage Door Opener Repair

Installer: Thomas T
Review:

Patient, personable and knowledgeable. Ensured that my door issues were resolved

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Thomas T Service Provided:
Garage Door Repair

Installer: Thomas T
Review:

I have called upon Precision on two different occasions. In each case the service person was there in less than 24 hours, the person called to confirm an arrival time on the day of service, and all work was completed quickly and satisfactorily. The prices for services are very reasonable. I can't say enough good things about this company!

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Thomas T Service Provided:
Garage Door Opener Repair

Installer: Thomas T
Review:

Professional prompt and polite. I will recommend this company to anyone!!!

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Thomas T Service Provided:
Garage Door Opener Install

Installer: Thomas T
Review:

The technician was very professional and immediately discovered the problem and fixed it. The technician only had to move the lock back in place. In 2020 you had to replace several parts on this garage door. It has worked perfectly every since. I would definitely recommend your company to anyone. Betty Slusher

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Thomas T Service Provided:
Garage Door Opener Repair

Installer: Thomas T
Review:

I purchased my garage system from Precision a few years back the gentleman who came out to call today was excellent in every aspect of his job very affable and Professional he was on time and explained what he was doing and made the overall experience pleasurable. I will call on precision again

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Thomas T Service Provided:
Garage Door Repair

Installer: Thomas T
Review:

I called Precision to perform preventative maintenance on my garage door because it was sticking a little bit. I found a $95 coupon for a “Garage door tuneup”. I thought this was a very fair price. I showed the coupon to the mechanic, and he said he had never seen that coupon and wouldn’t take it. I asked him why, and he replied it wouldn’t cost the much. I was only charged $49.50, which for a house call for anything is unbelievably cheap. I have used Precision in the past and they have always been fair, honest, and dependable.

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Thomas T Service Provided:
Garage Door Repair

Installer: Thomas T
Review:

Tom was great. Quick, efficient, very nice. R & N

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Thomas T Service Provided:
Garage Door Repair

Installer: Thomas T
Review:

As usual the tech and the service were out standing. Would very highly recommend Precision for all your overhead door service.

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Thomas T Service Provided:
Garage Door Opener Repair

Installer: Thomas T
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Precision Door Service
Office: (865) 221-7068
10525 Kingston Pike
Ste E

Knoxville, TN 37922