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Read what people are saying
about Precision Garage Door in:

Marlow, TN

Precision Garage Door of Knoxville
has received 32 reviews, averaging 5.00 Stars:
1 2 3 4 5
1 2 3 4 5 Date: 01/05/2022
Broken Garage Door Spring Repair
Marlow, TN
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garage door opener repair. Very satisfied with the complete experience. From the call to the completion of the repair. Josh was very knowledgeable and courteous. He also was helpful in providing tips for mantenance of our door to keep it in the best working order possible. He even replaced the light bulb, he didn't have too. Throughly accessed what needed to be done and didn't push an unnecessary sale of items that still worked. I appreciated the thoughtfulness. Will use Precision Door in the future for servicing, repair or replacing door if the need arises.
Delores Williams
Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5 Date: 11/17/2021
Garage Door Repair
Marlow, TN
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very prompt service, on time, called 30 minutes before expected arrival. Technician was pleasant and capable. First class
Robert Mackenzie
Service Provided:
Garage Door Repair
1 2 3 4 5 Date: 08/09/2021
Broken Garage Door Spring Repair
Marlow, TN
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding customer service and professional attitude.
Vic Landa
Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
1 2 3 4 5 Date: 02/18/2021
Broken Garage Door Spring Repair
Marlow, TN
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

He was very understanding and explained all options happy with the process
Stephanie Stockdale
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
1 2 3 4 5 Date: 12/29/2020
Garage Door Opener Install
Marlow, TN
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service technician arrived a little early and did a great job. New opener works like a charm (and is super quiet). The technician left the garage neater than he found it. Thanks!
Tom Meredith
Service Provided:
Garage Door Opener Install
Product:
Opener
1 2 3 4 5 Date: 09/01/2020
Install Garage Doors
Marlow, TN
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you & your Team for their excellent service Today. TOM and DAKOTA did a GREAT JOB!! ???????????????? Will definitely recommend Precision Door Service #1
Gary and kathy Seiber
Service Provided:
Install Garage Doors
Product:
Garage Doors
1 2 3 4 5 Date: 08/21/2020
Garage Door Opener Repair
Marlow, TN
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Know what they are doing.will use them when I have garage door trouble.
Don Sharp
Service Provided:
Garage Door Opener Repair
1 2 3 4 5 Date: 06/06/2020
Garage Door Repair
Marlow, TN
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had a garage door repair done. The service person was very nice, knew what to do and did a very good job.
Bobby Neal
Service Provided:
Garage Door Repair
1 2 3 4 5 Date: 05/05/2020
Garage Door Repair
Marlow, TN
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service. Came the next day and serviced the garage door for less than $50. Chris (technician) is very knowledgeable and explained everything that was done. Will use again and recommend to my friends.
Larry Llanusa
Service Provided:
Garage Door Repair
1 2 3 4 5 Date: 04/20/2020
Install Garage Doors
Marlow, TN
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This is the QUIETEST DOOR EVER!!! I love it!
Rick Mcbryar
Service Provided:
Install Garage Doors
Product:
Garage Doors
1 2 3 4 5 Date: 03/30/2020
Garage Door Repair
Marlow, TN
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James came and fixed the problem and explained along the way what he was fixing and how much the cost was
Michael Watkins
Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5 Date: 03/20/2020
Garage Door Opener Install
Marlow, TN
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Placed a call and less than 3 hrs later someone was here to install. Did a good job, answered my questions and we are pleased. Installer James was great.
Joe Wooden
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
1 2 3 4 5 Date: 10/28/2019
Garage Door Repair
Marlow, TN
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage was 10 years old, and was in bad need of repair. My serviceman, James was very prompt (early really) and very friendly, putting me at ease. He assessed the problems very quickly and offered me a range of choices. I chose to keep the door but he replaced all the moving parts and fixed my opener also better than it was before the problem. In the end, even though it was 7pm, he helped me move my car so I could jump it, saving me a huge headache. Great service and a really great experience! Thanks so much for putting my mind at ease.
Sally Avery
Service Provided:
Garage Door Repair
1 2 3 4 5 Date: 08/07/2019
Garage Door Repair
Marlow, TN
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good service just like when the door was put in nee
John Miller
Service Provided:
Garage Door Repair
Product:
Rollers
1 2 3 4 5 Date: 05/09/2019
Broken Garage Door Spring Repair
Marlow, TN
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt, fast, good Replaced old broken springs with torsion system and installed new rollers, etc.
Joseph Lochamy
Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5 Date: 09/28/2018
Install Garage Doors
Marlow, TN
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They did a great job installing our garage door! Looks great!
Terry Gillis
A Response from: Chuck

Thank you for the 5 star review. Precision Door appreciates your business and feedback. Enjoy your new garage door. It was our pleasure to serve you.

Service Provided:
Install Garage Doors
Product:
Garage Doors
1 2 3 4 5 Date: 09/21/2018
Garage Door Repair
Marlow, TN
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our garage door jumped it's tracks and we couldn't open or close the door. Looked like it would fall at any moment. When I called the lady, was very kind and polite.She scheduled same day. Chuck came to fix our garage door. Very professional. Fast and efficient. Right on the scheduled time. I would highly recommend the professionals at Precision Garage Doors.
Kimberly Smith
A Response from: Chuck

Thank you for the 5 star review. Precision Door appreciates your business and recommendation. It was our pleasure to serve you.

Service Provided:
Garage Door Repair
1 2 3 4 5 Date: 03/23/2018
Garage Door Repair
Marlow, TN
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am very pleased! I called Precision and got same day service. The technician, James Wells, was very knowledgeable, professional, and provided timely work. I will definitely use Precision Door again and will recommend to friends and family!!
Jessica Robinson
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and recommendation. We're happy to provide 24/7 LIVE customer service and same day repairs. It is our pleasure to serve you.

Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
1 2 3 4 5 Date: 02/19/2018
Broken Garage Door Spring Repair
Marlow, TN
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Patrick was great. Very satisfied
Von Wilson
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5 Date: 12/27/2017
Garage Door Repair
Marlow, TN
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was great. I was given options for repairs and a quote to replace the door if needed.
Carolyn Burlison
Service Provided:
Garage Door Repair
1 2 3 4 5 Date: 07/12/2017
Garage Door Repair
Marlow, TN
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

As usual, precision door met my needs promptly, courteously and correctly. Five stars!
Lisa Harrill
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates you as a loyal repeat customer. It is always our pleasure to serve you.

Service Provided:
Garage Door Repair
1 2 3 4 5 Date: 05/12/2017
Garage Door Opener Install
Marlow, TN
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James was prompt, courteous and did a great job installing my new opener.
Tom Meredith
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Service Provided:
Garage Door Opener Install
Product:
Opener
1 2 3 4 5 Date: 04/05/2017
Garage Door Repair
Marlow, TN
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt service, Nick the technician was very polite. They installed my door. I needed service on this trip. They are good installers. I would certainly buy a door from them again if I needed one. I highly recommend Precision Door!
Lisa Harrill
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your loyal business and recommendation to others. It is always our pleasure to serve you.

Service Provided:
Garage Door Repair
1 2 3 4 5 Date: 09/21/2016
Install Garage Doors
Marlow, TN
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Joe was prompt and courteous. He explained my options clearly and offered me good information to make my decision.
Tom Meredith
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Service Provided:
Install Garage Doors
Product:
Garage Doors
1 2 3 4 5 Date: 09/02/2015
Garage Door Repair
Marlow, TN
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Nick was the tech and he was great. Thanks again. So happy that the doors is fixed. 5 STARS
Anita Johnson
A Response from: Sandy

Thank you for your 5 star rating. Precision Door appreciates your feedback and business.

Service Provided:
Garage Door Repair
Product:
Cables
1 2 3 4 5 Date: 06/09/2015
Garage Door Repair
Marlow, TN
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I strongly suggest Precision door. They were here on time as scheduled. Thomas was very professional and courteous. No pressure for extra services yet willing to point out needed repairs. Job was done safely. I will be using Precision to replace 18 year old garage door when I can. Price was very reasonable. Workmanship second to none. Use these guys you won't regret it.
Mike Reed
A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Service Provided:
Garage Door Repair
1 2 3 4 5 Date: 04/07/2015
Install Garage Doors
Marlow, TN
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On March 23, 2015, an Amarr Stratford 300 (18 ft) and Linear PDS 800 opener were installed by Charles & Dylan. They removed the existing garage door and drive and installed the new door and drive motor in about 2 1/2 hours. Their work was excellent, and Charles explained the operation and maintenance clearly. They returned on April 2 to install the trim because the improper length was ordered and loaded on their truck for the initial installation. The door is operating very well. The products are obviously engineered for ease of assembly, and the installers are well trained for that purpose. I can not evaluate the long term reliability of the door and opener because of the recent service initiation. However, the door appears to be very well designed and manufactured. It was easy to communicate with the installers. From their information, it appears the Amarr door is superior to competitors' products because of the material and manufacturing design. Precision's expertise and competence will enable me to recommend their services to others.
Bill Hartman
A Response from: Emily Whalen

Thank you very much for your review and recommendation! We appreciate your business!

Service Provided:
Install Garage Doors
Product:
Garage Doors
1 2 3 4 5 Date: 11/19/2014
Garage Door Repair
Marlow, TN
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Everything works fine and I am glad we had the rollers replaced. The sensors were also replaced through AHS. It is great to have it working again.
David Erickson
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair
Product:
Rollers
1 2 3 4 5 Date: 03/03/2014
Broken Garage Door Spring Repair
Marlow, TN
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My wife and I were really pleased with the level of service and professionalism Patrick displayed while in our home. He was very thorough with his assessment of our issue and was willing to answer any questions we had during the process. He also came at 8pm at night and worked in freezing cold conditions for about an hour and a half to make sure we were taken care of! Thanks Patrick! We will definitely recommend you to the families in our neighborhood.
David Smith
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5 Date: 02/06/2014
Garage Door Opener Install
Marlow, TN
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The repair guy was great. Very quick, neat, and professional.
John Cole
Service Provided:
Garage Door Opener Install
Product:
Opener
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