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about Precision Garage Door in:
Oak Ridge and Oliver Springs Area, TN
Precision Garage Door of Knoxvillehas received 171 reviews, averaging 4.98 Stars:
Oak Ridge, TN
Product:
Marlow, TN
The technician assessed quickly and did the work efficiently. He came within an hour of my call for service. He explained all work comes with a 3 year warranty, and he provided an itemized invoice. I have no way to compare prices, but he did give me a slight discount. We recommend Precision and will call them again should we need repairs in the future.
- Londa Hayden
Product:
Marlow, TN
Derek was easy to talk with. He communicated my problems in a manner easy to understand and answered all my questions. I was impressed with his work and very pleased that he cleaned up when finished. I would definitely recommend him and Precision Door.
- Judy Shores
Marlow, TN
Michael Hall was outstanding. He was able to identify the issue very quickly and get the fix done just as fast.
- Shawndra Arvin
Product:
Marlow, TN
Woke up this morning to find a Spring broken on my garage door, so unable to raise door or get the car out! Used the Chat feature on the website and had a same day appointment, with the appointment window starting 20 min after I finished the chat. Tech showed up, offered either to replace the springs, or do an overhaul of all the moving parts, cables, drums rollers. Left it to me to choose. Overhaul made sense, so we did that, also offered to upgrade my Door opener system at the same time, again my choice, wife is very pleased I took the upgrade. All told from visiting the website to "job done" less than 3 hours. Very Happy!
- Brian Joesten
Product:
Oak Ridge, TN
Working with Precision was a great experience. When my door failed, they were able to get a tech to my house quickly. He did a very comprehensive job and my door is in excellent shape!
- Arlene Garrison
Oak Ridge, TN
The technicians that serviced my garage door were friendly and understood the problem. They offered solutions to address the problem and answered all my questions. Upon completion they detailed the new equipment and demonstrated how it worked.
- Steven Mcclanahan
Product:
Marlow, TN
Our tech was excellent> I believe his name was Patrick. He arrived on time diagnosed the problem and came up with a solution. His work was efficient, and explanation was on point. He cleaned up afterwards then briefed me on the door and the fixed parts. He demonstrated the unit and made sure I understood the warranty.
- Michie Deising
Marlow, TN
Justin Hornburg, technician that came to our residence was very polite, attentive, and professional. He had to replace everything but the garage door itself, and did a fantastic job!!
- Steven Grooms
Product:
Marlow, TN
The showed up on time, very knowledgeable of the door and the problem. He repaired all of the issues quickly and efficiently. The is working great.
- Brock Rains
Oak Ridge, TN
I was impressed with the web site and its speedy chat option. The price for a tech visit was less than half of one of their competitors. I was also impressed with the person who fielded my phone call and collected my info. The techs who arrived were very knowledgeable about my 29 yr old garage door system. Sadly, it seems that just loosing the photo sensors means the entire lift system has to be replaced because my Allistar lift is too old to get replacement eyes for. The tech gave me a quick estimate on the spot for a new motor and springs (springs because of a jerry-rigged system due to added door weight). They might have been spared a trip if my info about the age and make of my system had been passed along. They could have just quoted an opener replacement since the techs knew they could not fix the old system. Nevertheless, I was happy to get their opinion and advice. I'll have to think about the $923 replacement cost for the opener.
- Don Barkman
Oak Ridge, TN
A spring broke on my door, and I called Precision to make an appointment for getting it repaired. Little did I know that they would get there the day it broke and get it fixed so I could get out of my garage. It was very easy dealing with everyone, especially Josh who came to do the repair. I'd recommend Precision to anyone who needs service or a new door or opener.
- Sally Moyer
Oak Ridge, TN
Great same-day service. The service tech was at the house within an hour or so of my call. James was very professional and explained what was going on with my garage door. Gave me options and pricing on fixing the garage door opener and various components. Within a couple of hours, I had a new garage door opener that is quiet and has several features that the old garage opener did not. James explained the new features and made sure I understood the features before leaving. Great, fast service. Highly recommend!
- Steve Lape
Oak Ridge, TN
I had a broken spring...couldn't get out of the garage...called ya'll and Raymond arrived within three hours...did a terrific job...very professional and courteous! Fair price for fast quality work...kudos to Raymond and your service team.
- Paul Hebert
Product:
Marlow, TN
Came same day,Adam was helpful and knowledgeable,had problem fixed in less than an hour
- Mike Long
Oak Ridge, TN
From the first line of chat, till Raymond finished my project…I enjoyed the service, quality and professionalism of the entire experience. From start to finish < 3 hours…amazing. The website stated it as it happened. Raymond and the chat service were top notch..efficient and knowledgeable. Thank you for a Great Product.
- Loy Miller
Product:
Marlow, TN
We looked up 3 companies on line with the BBB. Called Precision Door on a Monday and Tommy came out the next day to give us a quote. He was great. Your 3 employees came today to install the new door. Quick, professional, friendly and fun per my husband and Mom. This was at my Mom's house. Mom, my husband and I all met with Tommy. My husband met the guys there this a.m. for install. Would highly recommend your company. I the need comes up in the future, we will be using Precision Door Service.
- Mary Cox/Leigh Ann Cox
Product:
Oak Ridge, TN
The garage door repair went great, service fast and timely but was disappointed that the $15 coupon for repair wasn't honored.
- Peggy Tague
Oak Ridge, TN
Responded in less than 2 hours. Our door was over 20 years old and a mess. Alex assessed the situation and give me options on repairs. Went for the best and now we, essentially have a new system. Works great. Very well done.
- Richard Hinson
Product:
Oak Ridge, TN
I have used Precision Door many times. I have always been very happy with the response to my needs. This service call was no different. The tech was spot on with the fix. I can always count on Precision Door to do job right.
- James Thursby
Marlow, TN
Garage door opener repair. Very satisfied with the complete experience. From the call to the completion of the repair. Josh was very knowledgeable and courteous. He also was helpful in providing tips for mantenance of our door to keep it in the best working order possible. He even replaced the light bulb, he didn't have too. Throughly accessed what needed to be done and didn't push an unnecessary sale of items that still worked. I appreciated the thoughtfulness. Will use Precision Door in the future for servicing, repair or replacing door if the need arises.
- Delores Williams
Oak Ridge, TN
Great job - diagnosed and installed replacement operator and opener. Very pleased w/Raymond (the technician) and the new opener!! Thank you!!
- Malinda C.
Product:
Marlow, TN
Very prompt service, on time, called 30 minutes before expected arrival. Technician was pleasant and capable. First class
- Robert Mackenzie
Oliver Springs, TN
Great service Alex was on time and.very friendly
- Darrell Miller
Product:
Oak Ridge, TN
Michael did an excellent job
- Sharon Blackburn
Product:
Oak Ridge, TN
I chose Precision Door because of their workmanship. They are very responsive and professional. They have performed work and services at several homes in my neighborhood. While I have had a couple very minor things since my installation, they have been very responsive and in a timely manner.
- Edwena Crowe
Oak Ridge, TN
Michael Hall gave us prompt & professional service. He was courteous and took the time to explain what was wrong with MY garage door opener, and he educated me on the products available to replace it. He WAS NOT pushy and even encouraged me to get a second estimate if I wished. He performed the job in a timely manner. Overall, it was a GREAT experience in working with Michael- I would certainly use him and Precision Door again.
- Juli Sharp
Oak Ridge, TN
Michael Hall just completed the replacement of our garage door opener battery backup as well as performing general maintenance included a spring adjustment and general lubrication. He conducted himself very professionally, diagnosed the problem quickly, and was well prepared to complete all aspects of the work he performed. In general we have been very pleased with our Precision Garage Door Opener and the service that's been provided.
- Terry & pam Allen
Oak Ridge, TN
Wow, amazing service that completely exceeded my expectations. I called a little after 8:00 am, scheduled a visit for 3:00 pm. Tech shows up a little early (I know, when was the last that happened?) , he diagnosed the problem, gave me a detailed quote (that I accepted), then he stays and fixes everything on the spot. He finished in about an hour, gave me an itemized bill, I paid him through his tablet and boom! Garage door repaired and the whole thing was done in 7 hours. Unheard of these days. Excellent work all around.
- Jeff Miller
Marlow, TN
Outstanding customer service and professional attitude.
- Vic Landa
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
The technician came on the same day I called and completed an assessment of what had gone wrong with my garage door. Within an hour he replaced a broken spring, replaced the bottom brackets and 'freed' my car from the garage.
- Susan Woods