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Read what people are saying
about Precision Garage Door in:

Oak Ridge and Oliver Springs Area, TN

Precision Garage Door of Knoxville
has received 108 reviews, averaging 4.97 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage was 10 years old, and was in bad need of repair. My serviceman, James was very prompt (early really) and very friendly, putting me at ease. He assessed the problems very quickly and offered me a range of choices. I chose to keep the door but he replaced all the moving parts and fixed my opener also better than it was before the problem. In the end, even though it was 7pm, he helped me move my car so I could jump it, saving me a huge headache. Great service and a really great experience! Thanks so much for putting my mind at ease.
Sally Avery
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent customer service from beginning to end. The inital call was ready to book appointment immediately. Darien did a great job reprogramming my keypad and opener. Friendly and professional. Thanks a Bunch!
Michelle Lewis
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our repair on two garage doors was performed on August 23, 2019. Patrick did an excellent job, called ahead of time, was courteous, discussed what he was doing and why. If we have need of garage door repair, I recommend Precision Garage Door and would ask for Patrick. 5 star rating.
Shirley Raines
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good service just like when the door was put in nee
John Miller
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have a six year old garage door installed by another local company. It was making a lot of noise and eventually the chain jumped the sprocket. I called the company that did the install. They could not get to me by the next morning my only free time if the week. I looked on Advisor and called Precision. The receptionist was professional and assured me they could be there in the morning. Which they were. Patrick was who serviced this call. He walked me through the entire assembly and workings of a garage door. I had a plethora of questions which he patiently listened to and answered. Come to find out the door was installed incorrectly to start. Patrick literally rebuilt the door in 2 1/2 hours. It runs so smoothly you can barely hear it. I run a high volume business in Knoxville and definitely understand the importance of sincere service. This is a great example of just that. I meet and speak with hundreds of people every week. Whenever the opportunity presents itself I will share this story. Thank you Patrick and Precision. Well done!
Todd Fleming
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was great. Technician showed up on time and completed repaired in a very timely fashion.
Donald Weber
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt, fast, good Replaced old broken springs with torsion system and installed new rollers, etc.
Joseph Lochamy
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Nick explained what was wrong and how he fixed the problem. Nick was very professional and on time.
LC Wilson
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service was excellent. The technician checked everything and was able to correct several problems without having to leave and come back. I am very pleased and the price was reasonable.
Nick Henley
Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Josh arrived very soon after his call came and finished the job very quickly. He was able to get our door running right once again. Thanks so much.
Marilyn Berntsen
A Response from: Chuck

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to serve you.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They did a great job installing our garage door! Looks great!
Terry Gillis
A Response from: Chuck

Thank you for the 5 star review. Precision Door appreciates your business and feedback. Enjoy your new garage door. It was our pleasure to serve you.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our garage door jumped it's tracks and we couldn't open or close the door. Looked like it would fall at any moment. When I called the lady, was very kind and polite.She scheduled same day. Chuck came to fix our garage door. Very professional. Fast and efficient. Right on the scheduled time. I would highly recommend the professionals at Precision Garage Doors.
Kimberly Smith
A Response from: Chuck

Thank you for the 5 star review. Precision Door appreciates your business and recommendation. It was our pleasure to serve you.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Patrick transformed our garage door from an embarrassment to something we can be proud of. He was friendly and very knowledgeable offering several options for repairing our door. And he fixed it the same day. Overall we are very happy with our service and we’ll be calling Precision again for any future needs.
Chad S.
A Response from: Chuck

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to serve you.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had two old wooden garage doors and I called this company because they had serviced my old house and I was pleased with them. When they came out they provided a review of the different doors they offered and discussed the pro's and con's of each type of door. They then went over pricing and we decided that it wasn't our top priority at our new house. After about 2 months we called them back to have them come out to install the doors. When I called they were able to pull up my old quote and we agreed on it. When we discussed installation they were able to come the NEXT DAY! I was pretty excited about that and when the two technicians came out Terry and Josh they were very professional, went over everything we agree'd on and off they went. It took them about 5 hours to install 2 single car garage doors including new track and everything. These guys were great, very professional, very safety focused, detail oriented and they cleaned up the floor and wiped down the doors when they were done. It was a job well done all the way around. I was extremely happy with the service provided, and total cost. I would recommend this company! Aggressive pricing, excellent customer service, and very professional. They went above and beyond what I would have expected.
Joseph Bonner
A Response from: Chuck

Thank you for the 5 star review. Precision Door appreciates your business and outstanding feedback. It was our pleasure to serve you.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Chuck: Here's a topic...Communication Breakdown. I called and scheduled an appointment with a gal that answers your phone on June 13. I choose June 15 for the installment date (replacing an opener for single door). I specifically requested a Liftmaster opener (I have it on my double door that you guys replaced a couple of years ago - - very satisfied!). James G shows up, I take off from work and...He has no Liftmaster on his truck...(James G was very professional and gave me a quote for the Liftmaster). He profusely apologized and said someone would call me Monday (June 18) to schedule a new appointment...Have not been contacted as of June 19...
Paul Hebert
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and honest feedback. I apologize for the miscommunication with our call center. There was no mention of the Liftmaster motor on the work order for James G. I'm glad we were able to schedule you for June 19th for the installation. Please contact us if we can be of further assistance.

Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

prompt, competent and courteous service.
Paul Guy
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am very pleased! I called Precision and got same day service. The technician, James Wells, was very knowledgeable, professional, and provided timely work. I will definitely use Precision Door again and will recommend to friends and family!!
Jessica Robinson
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and recommendation. We're happy to provide 24/7 LIVE customer service and same day repairs. It is our pleasure to serve you.

Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This is the second time I have used this company. They do very good work. No pressure to try to sell you other options. Work is done on time and very high quality. Will use them again if I need additional work.
Sam Hamblen
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your loyal repeat business and feedback. It is always our pleasure to serve you.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Patrick was great. Very satisfied
Von Wilson
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We decided, with the help of our service technician, Josh Compton, that replacing the 30 year old garage doors was better than repairing them. We have ordered doors but they are not yet installed. John was knowledgable, very friendly, patient, and thorough. He discussed the advantages of different models and we were happy to have his advice. Our service was prompt and he even arrived early. We are very pleased with everything so far and look forward to new garage doors soon.
Charles Jernigan
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback on your service from Josh. It is our pleasure to serve you. Enjoy your new garage door!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our garage doors are from your company. I was very thankful to have James come and repair my broken wires and door problem. Thank you.
Al and pam Wohlpart
A Response from: Sandy

Thank you for the 5 star review. We appreciate your business and feedback on James.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Josh arrived a few minutes early, had garage door working after installing new spring, was very satisfied with work. Would highly recommend Precision for your needs
James Harvey
A Response from: Sandy

Thank you for the 5 star review. We appreciate your feedback and recommendation to others. It is our pleasure to serve you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service Very professional Highly recommend
Connie Hunley
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was great. I was given options for repairs and a quote to replace the door if needed.
Carolyn Burlison
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We are very happy with our door. Everything from the first man coming to talk to the guys putting up the door was a wonderful experience. Polite people and work done in a timely manner. Would recommend to my family and friends.
Jerry Bass
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 Stars to James who made the right choice to tell me not put any more money into a 30 year old door and its working parts. A brand new door is on it's way.
James Thursby
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on James Wells. Hope you're enjoying your new garage door.

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very pleased with the service provided. My service provider's name was Josh and I would highly recommend him. If I ever have garage door issues again, I will certainly call precision and request that Josh take care of any issues.
Damon Klukken
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your technician, James Wells, was very professional and helpful, courteous and knowledgeable. He helped my mother in deciding to replace her old garage door opener and explained everything to her very professionally. She was very pleased with his service and how quickly he did the work. She was also surprised that he had all the necessary equipment available on his truck already. She had already checked with another company, who serviced her garage door opener, about getting a replacement and they told her she had to go to the store to buy the garage door opener and then schedule an appointment to install it. With one phone call, the replacement was taken care of. Everything was cleaned up and the old garage door opener removed when James was finished. Thank you for a very good job done!
Deanne Oster
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called for service and a person was scheduled for the next day at 11am. At 10:30 AM, he called stating he was available to come now if I wanted him to - I said yes. He did a thorough inspection and advised us on a few things we had no idea about regarding our garage door. Very professional and helpful. We would use this company again.
Bill & debbie Comings
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback. We look forward to serving you in the future.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

As usual, precision door met my needs promptly, courteously and correctly. Five stars!
Lisa Harrill
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates you as a loyal repeat customer. It is always our pleasure to serve you.

Service Provided:
Garage Door Repair
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