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Derek H

Derek H
Technician
Reviews: 142
Average: 4.96 stars
Derek H has received 142 reviews, averaging 4.96 Stars:
1 2 3 4 5

Derek H's Bio:

Hey there! My name is Derek. I enjoy hiking, reading, and spending time with my wife and my family.

Review:

I'm very happy with the service I received from Precision. My garage door spring broke on a Saturday when most places were closed, so I called and was put on the schedule for Monday. Derek showed up on time (early actually, but he called first and asked if it was ok) and was extremely knowledgeable, friendly, and professional. He explained everything he was going to do (in a way that was easy to understand), said it would probably take about an hour, and finished early. The price was very fair and was right about what I expected. Derek made the whole process very enjoyable and definitely made me feel valued as a customer. He's great.

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Derek H Service Provided:
Garage Door Repair

Technician: Derek H
Review:

Derick explained the problem and cost to me in advance of the repair which I appreciated as I am recently widowed and this is all new for me. Derick was kind, efficient and professional. I would highly recommend Precision Door Service. In addition, from the time I made contact until the time Derick came to the house, I was kept informed the entre time.

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Derek H Service Provided:
Garage Door Repair

Product:
Springs

Technician: Derek H
Review:

Derek was prompt, polite and friendly. Explained everything well and quickly fixed our door. Will definitely use Precision again!

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Derek H Service Provided:
Garage Door Repair

Technician: Derek H
Review:

All of our expectations were met and our issues were resolved. The service representative was extremely helpful in explaining the issues related to our garage doors. He was punctual, courteous and professional. We read many favorable reviews and found a great BBB rating for Precision. We would definitely call again for any future needs.

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Derek H Service Provided:
Garage Door Repair

Technician: Derek H
Review:

I was a previous customer and received prompt, courteous service beginning with the initial contact and thorough out the actual repair. The technician Derek H communicated his estimated arrival time, he was knowledgeable and efficient and pointed out not only what I knew was a broken spring but also a frayed cable that would soon bring additional problems, both items were replaced in a timely manner. Derek is a delightful young man and represents your company well.

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Derek H Service Provided:
Broken Garage Door Spring Repair

Technician: Derek H
Review:

My sincere thanks for your quick and friendly response to my call for garage door assistance. Derick was here in a couple of hours, and appeared to be very efficient in finding and handling the issues. He took time to show me the problems and explained the various options. THANK YOU, Derick and Precision for a job well done and in a timely manner!

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Derek H Service Provided:
Garage Door Repair

Product:
Springs

Technician: Derek H
Review:

Neighbors recommended your company for installation and service. Derek was our installer. He has a personable personality and clearing explained the operation of our new opener. DONT Let him go, in addition to his personality he knows his product and answered all our questions. Your televisions ads accurately describe your service. Mr. & Mrs David Foote & Anne Iverson

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Derek H Service Provided:
Garage Door Opener Install

Product:
Rollers

Technician: Derek H
Review:

Tech arrived and had issue fixed in a very timely manner. Professional and honest technician. Would definitely recommend

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Derek H Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technician: Derek H
Review:

I’ve used you guys before when I had a broken spring. Derek was the tech today. He was on time and very professional and knowledgeable to figure what my door was doing. He explained what needed to be done to repair the door. I was very pleased and I will use you again if there’s a problem.

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Derek H Service Provided:
Garage Door Repair

Technician: Derek H
Review:

We had a problem with our garage door and I was pleasantly surprised with the quick availability and exceptional service we received. Since I had two doors and the original openers were about 20 years old, I decided to replace both. 10 years warranty and excellent service - I was sold. No high pressure, knowledgeable and timely service.

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Derek H Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Derek H
Review:

What great service and a personable representative, Derek. Will pass along the good service recommendation to our friends and neighbors!

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Derek H Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technician: Derek H
Review:

Your technician installed a new spring. He was courteous and knowledgeable. Did a great job.

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Derek H Service Provided:
Broken Garage Door Spring Repair

Technician: Derek H
Review:

Starting with the first phone call, they were very accommodating to our need for the stuck door to be fixed asap. Derek arrived as promised in 30 short minutes. He clearly laid out the options and rationales for what was needed now, what would be a good idea to do while we're at it, and what it take to rebuild good as new. Then he let us decide, informed and without pressure. He did the job efficiently and with friendly conversation. It felt like a fun visit that just happened to result in a fixed door. And the door opens smoother than it did before the spring broke, with its updated parts.

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Derek H Service Provided:
Garage Door Repair

Technician: Derek H
Review:

Both guys who came out were very personable and attentive. Thumbs up from me.

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Derek H Service Provided:
Garage Door Repair

Technician: Derek H
Review:

Same day service and the repairman was so friendly! He did great work quickly and we have a 5 year warranty. Definitely recommend!

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Derek H Service Provided:
Garage Door Repair

Technician: Derek H
Review:

Found your name n phone book also that it worked on weekends at no extra charge. Very prompt service same day. Awesome job

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Derek H Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Derek H
Review:

Derek was on time, very courteous and informative, and managed to replace the entire springs, rollers, casters, and cables that had broken in under 30 minutes and have our garage door back in working order before we knew it! He even took a few extra minutes to explain what may have caused the damage and the need for routine garage maintenance and gave us a few tips on lubricating the metal hinges and wheel areas to prevent future damage. I would highly recommend anyone needing a quick, well done, and professional garage door repair check our Garage Professionals.

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Derek H Service Provided:
Garage Door Repair

Product:
Springs

Technician: Derek H
Review:

Got home last night to find garage door not functional . Called Precision around 1230 this afternoon and Derek arrived about 2pm and had it fixed and running like new by 330. That was fast. Much more quiet as well. Was friendly and and accommodating with pets as well. Thanks!

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Derek H Service Provided:
Garage Door Repair

Technician: Derek H
Review:

Service from them previously. Provider was prompt, professional, and courteous.

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Derek H Service Provided:
Garage Door Repair

Technician: Derek H
Review:

Called Precision Garage Door Service mid-afternoon because garage door cable was out of track, preventing closure. Technician arrived to inspect and repair/replace the whole 20-year-old system. What a relief my garage wasn't open all night. Tech was professional and efficient. The door is so much quieter now. Thank you for being open 24/7!

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Derek H Service Provided:
Broken Garage Door Spring Repair

Technician: Derek H
Review:

A little pricy, but fast and courteous service. Technician (Deric) was friendly, well-trained and professional. He said the company would be emailing my receipt and warranty information, but never did receive it. Hopefully, it will arrive soon.

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Derek H Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Derek H
Review:

Timely professional concise

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Derek H Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Derek H
Review:

Our technician has been very kind. He stopped by today to make sure our opener was working properly since our complete part "rebuild" last month. We were also thankful to Precision for the quick response both times we needed a fix and today when we needed a quick check.

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Derek H Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Derek H
Review:

I called Precision Door Service when my garage door opener broke. They sent out a repair person within 30 minutes. Derek explained the issues and my options and worked with me to figure out the best approach to resolve the issue. He replaced the old door opener and fixed the other issues I had. He was courteous, and efficient, and I had my problem resolved within a couple hours from start to finish. I highly recommend Precision Door Service.

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Derek H Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Derek H
Review:

I found Precision online when our garage door broke. Called them on Saturday morning and they were here by 2:00. Making the appointment was easy. The repairman was Derek and he was very friendly and informative. He was able to get our door fixed in less than 45 minutes. We would definitely use Precision again.

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Derek H Service Provided:
Garage Door Repair

Technician: Derek H
Review:

Derek came out within 1 1/2 hours after I called the office. He had to replace the spring, rollers, cable. Within an hour, it was done. The service was amazing. Thank you.

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Derek H Service Provided:
Broken Garage Door Spring Repair

Technician: Derek H
Review:

The technicians were prompt, knowledgeable, efficient, and friendly. I'm very pleased with my new garage door openers!

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Derek H Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Derek H
Review:

I contacted Precision about my garage door, which wouldn't open. In addition the side door to the garage wouldn't open so I couldn't get access to the garage at all. Derek and Tory(?) came out that day. Initially it seemed I would need to get someone else out first to get the side door open, but Derek figured out how to lift the garage door while using the remote. They diagnosed and fixed all the door issues very quickly and now the door is working smoothly. Almost all the parts needed replacing (an "overhaul") , but I had thought I might need a new door and was relieved that was not the case. Thank you so much.

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Derek H Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Derek H
Review:

Very nice to work with .......the technician was efficient and knowledgeable

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Derek H Service Provided:
Garage Door Opener Install

Technician: Derek H
Review:

Precision never disappoints! Derek was prompt, super friendly, honest, and efficient. Walked me through everything step by step. Great company, great employees! Highly recommend Precision. Job well done Derek! Thank you.

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Derek H Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Derek H
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Precision Door Service
Office: (865) 221-7068
10525 Kingston Pike
Ste E

Knoxville, TN 37922