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Derek H
Average: 4.97 stars
Derek H's Bio:
Hey there! My name is Derek. I enjoy hiking, reading, and spending time with my wife and my family.
Lenoir City, TN
Knoxville, TN
Garage door would not close. My insurance company gave me your name Since it was not safe to have the door open all night the lady in your office arranged for a repairman to come out yesterday. Very nice man came out and fixed the problem. I will be replacing the door in the near future and I will be using you all when I am ready to replace it.
- Barbara D Strange
Knoxville, TN
on time , great service for garage repair
- K.P
Knoxville, TN
First rate and fast service from our garage door technician! He was personable and efficient. He is originally from Easely, SC, and I had lived and worked at Clemson, so we had some good stories to share.
- John Romeiser
Knoxville, TN
I called Precision Door Service for an unexpected issue with our garage door this morning. One of the springs had broken as well as one of the hinges. I was so thankful that they were able to respond so quickly by sending an associate, Derek, for the repair within a couple of hours. Derek found other problems as well and replaced all the problems he discovered. Both springs, hinges, and a frayed electrical cord were replaced. He also straightened the left side track that had moved a bit over time. Derek was great in all respects—in explanations, replacements and repair and a friendly manner. Great experience throughout. Thank you!
- john holbrook
Claxton, TN
After searching for a company to repair my garage door, I selected Precision Door service because their rating was high and the volume of reviews was exceedingly high in comparison to other companies. Was not disappointed in the slightest. The technician arrived soon after my call. He was professional and friendly and explained all my options thoroughly while answering all my questions. Very skilled and completed the repairs efficiently. I will call this company again for any future work that may come up.
- Eva Wilson
Knoxville, TN
Third time I’ve used your service at this residence. Each time , courteous and fast service, by people who knew their job. Highly recommended for all your garage door issues in or small. Derek this last time had me up and running in less than an hour. This and his personality and our conversation was a welcome interlude to my day. Thanks again.
- John Duarte
Knoxville, TN
Precision is the BEST! When my garage door wouldn't close, Derek was available to help that same day at a convenient time for me. He was friendly, professional, and solved the problem in just a few minutes. He also suggested a future problem to keep an eye out for but was not insistent to fix immediately. I highly recommend Precision!
- Joy G
Knoxville, TN
I wanted a locally owned business. My repairman, Derek was terrific. He explained everything in detail and answered all my questions. Very polite and sincere. All the work was done properly and quickly.
- Lester Golub
,
GREAT SERVICE all around. I don't often write reviews, but this is an exception. Yesterday morning I found that my garage door opener would not lift the door more than about 15 inches. Looking for the problem we noticed that one of the garage door torsion springs had broken. I can do most home repairs myself, but this required specialized tools to replace the spring. Checked the internet for local garage door repair options in the LaFollette, TN area and found Precision Garage Door Service as a local option. Called them at about 9:30 am and spoke to Sierra. She was incredibly helpful and gave me good answers to my questions. We scheduled the service and set up the appointment for the same day at 1 to 3 pm. She gave me an estimate on the phone based on spring replacement only and said the technician would check for any other needs. I received a follow up e-mail within a half hour. Derek called be when he was on his way and showed up on time. After checking the door, he gave me some options for additional work that could be done if I wanted it. I declined the additional work and Derek immediately went to work changing out the springs. The whole spring replacement job only took about 45 minutes and was done very efficiently. The door now opens and closes better than it did before. Sierra and Derek were great to work with and are the best representatives for Precision Garage Door that could be asked for. Thanks for a job well done!!! :)
- John Slack
Oak Ridge, TN
Derek Haynie was most pleasant and helpful. He is a great ambassador for your company. If the rest of our experience with Precision goes as well, we will be pleased.
- Jennifer Calvert
Chestnut Hill, TN
He was so friendly and nice. Spotted problem immediately.
- Susan Greene
Knoxville, TN
I'm very happy with the service I received from Precision. My garage door spring broke on a Saturday when most places were closed, so I called and was put on the schedule for Monday. Derek showed up on time (early actually, but he called first and asked if it was ok) and was extremely knowledgeable, friendly, and professional. He explained everything he was going to do (in a way that was easy to understand), said it would probably take about an hour, and finished early. The price was very fair and was right about what I expected. Derek made the whole process very enjoyable and definitely made me feel valued as a customer. He's great.
- Kyle Lee
Vonore, TN
Derick explained the problem and cost to me in advance of the repair which I appreciated as I am recently widowed and this is all new for me. Derick was kind, efficient and professional. I would highly recommend Precision Door Service. In addition, from the time I made contact until the time Derick came to the house, I was kept informed the entre time.
- Terrie Hare
Knoxville, TN
Derek was prompt, polite and friendly. Explained everything well and quickly fixed our door. Will definitely use Precision again!
- EB
Louisville, TN
All of our expectations were met and our issues were resolved. The service representative was extremely helpful in explaining the issues related to our garage doors. He was punctual, courteous and professional. We read many favorable reviews and found a great BBB rating for Precision. We would definitely call again for any future needs.
- Diane Allen
Alcoa, TN
I was a previous customer and received prompt, courteous service beginning with the initial contact and thorough out the actual repair. The technician Derek H communicated his estimated arrival time, he was knowledgeable and efficient and pointed out not only what I knew was a broken spring but also a frayed cable that would soon bring additional problems, both items were replaced in a timely manner. Derek is a delightful young man and represents your company well.
- Lonna Lindsay
Knoxville, TN
My sincere thanks for your quick and friendly response to my call for garage door assistance. Derick was here in a couple of hours, and appeared to be very efficient in finding and handling the issues. He took time to show me the problems and explained the various options. THANK YOU, Derick and Precision for a job well done and in a timely manner!
- Linda Heaton
Vonore, TN
Neighbors recommended your company for installation and service. Derek was our installer. He has a personable personality and clearing explained the operation of our new opener. DONT Let him go, in addition to his personality he knows his product and answered all our questions. Your televisions ads accurately describe your service. Mr. & Mrs David Foote & Anne Iverson
- David Foote
Pittman Center, TN
Tech arrived and had issue fixed in a very timely manner. Professional and honest technician. Would definitely recommend
- Jeff Gibson
Knoxville, TN
I’ve used you guys before when I had a broken spring. Derek was the tech today. He was on time and very professional and knowledgeable to figure what my door was doing. He explained what needed to be done to repair the door. I was very pleased and I will use you again if there’s a problem.
- Philip Sizemore
Rockwood, TN
We had a problem with our garage door and I was pleasantly surprised with the quick availability and exceptional service we received. Since I had two doors and the original openers were about 20 years old, I decided to replace both. 10 years warranty and excellent service - I was sold. No high pressure, knowledgeable and timely service.
- Mary Bane
Loudon, TN
What great service and a personable representative, Derek. Will pass along the good service recommendation to our friends and neighbors!
- Kim Donovan
Knoxville, TN
Your technician installed a new spring. He was courteous and knowledgeable. Did a great job.
- Bob Biard (Baird}
Knoxville, TN
Starting with the first phone call, they were very accommodating to our need for the stuck door to be fixed asap. Derek arrived as promised in 30 short minutes. He clearly laid out the options and rationales for what was needed now, what would be a good idea to do while we're at it, and what it take to rebuild good as new. Then he let us decide, informed and without pressure. He did the job efficiently and with friendly conversation. It felt like a fun visit that just happened to result in a fixed door. And the door opens smoother than it did before the spring broke, with its updated parts.
- Kim Torbet
Knoxville, TN
Both guys who came out were very personable and attentive. Thumbs up from me.
- Ted Banker
Knoxville, TN
Same day service and the repairman was so friendly! He did great work quickly and we have a 5 year warranty. Definitely recommend!
- Marilyn Cameron
Chestnut Hill, TN
Found your name n phone book also that it worked on weekends at no extra charge. Very prompt service same day. Awesome job
- Hilda Hammontree
Knoxville, TN
Derek was on time, very courteous and informative, and managed to replace the entire springs, rollers, casters, and cables that had broken in under 30 minutes and have our garage door back in working order before we knew it! He even took a few extra minutes to explain what may have caused the damage and the need for routine garage maintenance and gave us a few tips on lubricating the metal hinges and wheel areas to prevent future damage. I would highly recommend anyone needing a quick, well done, and professional garage door repair check our Garage Professionals.
- Aaron Browne
Knoxville, TN
Got home last night to find garage door not functional . Called Precision around 1230 this afternoon and Derek arrived about 2pm and had it fixed and running like new by 330. That was fast. Much more quiet as well. Was friendly and and accommodating with pets as well. Thanks!
- Tim T
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
Very please with the work Derick performed on our garage door. The springs, rollers, cables and bearings were replaced and door lubricated. It is now much quieter and smoother. Very nice young man.
- George Froehlich