Precision Garage Door Service of Knoxville

Precision Garage Door Service has been a very dependable and excellent company over many years for me. They got here quickly and do exceptional work.

- Gary Heatherly

Trevor discovered and corrected the problem quickly. He was very professional.

- Bonnie Mysinger

Charlie was an amazing, knowledgeable, and professional technician. Spent time going over the problem and gave me information on the options for best fix. I believe we chose the best option for our garage door and it is now quieter and running smoother than it ever has. Thank you Precision and Charlie.

- Jill Gilbertson

Brandon did a thorough job and explained the issues he ran into when evaluating my garage door issues. I look forward to the actual work to be performed.

- Mark Podgorski

Could not have been more pleased with this service. My garage door had partially come off the tracks and looked impossible to fix. Remembered TV ads for Precision Garage Doors. Called around 3 or so to request service. Preston called me back almost immediately and was here in 20 minutes or so. He sized up the situation, gave me the estimate and started to work. Though he had to rebuild the mechanisms, he was finished by 5:30 p.m. Also, I was not left with the possibility of spending the night with a half opened garage door. Preston was knowledgeable and adept in his work. I would definitely recommend and certainly use again if needed. Another plus, is that I now have a less noisy door.

- Patricia Smith

Derek was great. Derek replaced the springs and bearings plates in 30 minutes. Garage door now works like a new door.

- Nick S.

great and prompt service. We will recommend to anyone.

- MIKE CLIFTON

I have been concerned about my garage door since I moved here 4 years ago and decided to call Precision. I am so thankful I did. I got a text that Thomas would be arriving in 30 minutes which was during the time fame I was given and it had his picture and a short profile of him. He went over everything and took care of everything and was so careful to explain everything to me as I am an 80 year old. He was so curious and neat in his work. I really can't tell you how much I was impressed in him and his work. Afterwards he went over everything and set the opener for me in my car and was just a pleasure to meet. Thank you for such a wonderful service and I fully intend to spread the word.

- Nancy Turner

When an issue occurred with the sensors for the opener, I asked my neighbor if he could give a recommendation for a garage door service. He highly recommended Precision and he was absolutely right. From the front office for scheduling to the technician for the work, everything was professional, friendly, courteous, and well done. I was very impressed with Thomas, the technician. He listened attentively to my “story” before doing a thorough assessment. He gave me several different options all the way from a simple quick fix to pro-active longer term upgrades since mine were old, all of which had reasonable pricing. He then set about to complete the work in an efficient, obviously very experienced manner. I am totally satisfied, will definitely use Precision Garage Door Service for any future needs, and highly recommend them to anyone else.

- Chris L

I had an excellent experience with Precision Garage Door Service. Patrick was thorough, knowledgeable, and took the time to explain all my options and the associated costs clearly. He was polite, patient, and delivered outstanding customer service from start to finish. I highly recommend both Patrick and Precision Garage Door Service.

- Ron Edmond

Peyton Gatlin...the technician that came here, was very polite and professional. He diagnosed the problem, was able to fix it and test everything to make sure the system is working properly. He also took the time to go over potential future problems with my door and make suggestions on fixing them.

- David Dabbs

The installer, Chris Pease, let me know well in advance of his arrival by text and phone call. Chris was very friendly and engaging. After he arrived he explained what needed to be repaired (coil spring) on my garage door, which was 10 years old and an original contractor-grade installation. He completed the work in about an hour and now it is working wonderfully. I'm not sure if the price was competitive because I didn't secure multiple estimates before proceeding with the work. But the repair was needed on a Saturday and not many companies listed in my Google search were responding to service calls on the weekend.

- Steven Driese

James Wells was so professional He explained everything Great experience

- Don Jones

Hunter did an outstanding job on our garage door. He explained everything he was doing and showed me how to reset the door if power goes off. Job well done.

- David Vanbockern

Prompt, efficient, courteous service

- Douglas &Sandra Dutton

Eric was great in explaining he issues with the door. He replace the opener very quick. Very professional young man. Thank you for the service

- Juanita Sizemore

My garage doors were over 40 years old and had never been serviced! we have only had the property for 6 years. Hunter replaced the springs, discs, rollers, bottom seal,mounting plates and added a stability beam at the top of the door. The service was done very quickly and professionally. He showed me all of the parts that needed replacing and explained the reason behind the replacement. He even moved the old sensors, so they would not be affected as much by sunlight. The service was done quickly and professionally.

- JIM SRITE

Same day service was great. Worker was courteous and explained everything.

- Travis Porter

I am very impressed with excellent Quality and service that I received. Your technician Patrick Stockton represented Precision Garage Door Service professionally and also had a great deal of experience and very proud of his work.

- Bob McPherson

Hunter was very knowledgable and explained clearly what happened and what needed to be done to correct the current damage and replacement of existing parts that potentially would soon go bad. I think it was a bit overpriced but I am pleased with how the door now operates and I expect to not have any future isssues. Very reassuring. I would call Precision for any future work.

- Lin Risner

Needed our garage door looked at because it would not go up. Saw the Precision sticker on the door. I called and told what the problem was. They took care of it fast. Within the hour the worker was here and got the work done fast. And cleaned up quickly and took the old parts with him. Explained everything he did and we were very pleased with Precision work. Thank you !!

- Gary Rush

Our Garage Door was rebounding when we attempted to close it. Our technician Peyton quickly diagnosed it was due to a faulty spring which was still under warranty. The replacement was made in less than 30 minutes and the door works great. Peyton also checked the condition of the other door and pointed out some potential issues. We thanked him but decided to do nothing at this time. We were very happy with Peyton's courtesy, knowledge and professionalism.

- Henry Ferrell

I am completely satisfied with the service, installation, and price. I want to give a shout out to Tommy for his professionalism, Matt and Thom the installers, for their very hard work, everything was top-notch from start to finish. Thank you for making my life a lot easier.

- Alice Moreland

Trevor did a great job explaining our options. Our install was very professional.

- Fred Melloy

Great response time and courteous service

- Eileen Price

The technicians that came to my house made the job perfect. They were friendly, professional, knowledgeable and efficient. Best customer service I have had in a long time.

- Gayle Pereira

Pros: Customer service line and the tech were friendly. Response time was good! Cons: Massively overpriced compared to the competition. Tech showed up early before I got home, told my wife that a torsion conversion would run 1,710.00 or that he could do a “full overhaul” for north of 2,000.00. He continued to say that our original Torque based system was an inferior product, that Precision wouldn’t install a replacement, and that I would have a hard time finding anyone to do it this week. This was after I was quoted ~600.00 on the phone. After some back and forth I asked the tech to leave some quotes so that I could shop. Imagine my surprise when I found a competitor, my next call, 10 minutes down the road, willing to install a replacement torque based system for ~500.00 the very next morning (Sunday!). I was so excited by the savings I opted to go for the conversion to torsion and spent 720.00 all in. I showed the tech the quotes I received from Precision for nearly 1,000 dollars more and we had a good laugh about it. Like I said the employees seemed nice enough and I am sure they don’t set pricing, but I get the feeling y’all were trying to rip me off here. Enjoy my 65 bucks!

- Nathan Stokes

They were at our house within an hour of scheduling. Patrick explained everything to us and got the work done super quickly!

- Claire Martin

Patrick was on time, thorough, & completed the repairs same day. I was pleasantly surprised that I made the call on a Saturday & went from no working garage doors to both working garage doors in a little over an hour.

- Brian Russell

Trevor did an AWESOME JOB resolving our garage door issues!

- Jason Wilkerson