Precision Garage Door Service of Knoxville

Prompt, efficient, courteous service

- Douglas &Sandra Dutton

Eric was great in explaining he issues with the door. He replace the opener very quick. Very professional young man. Thank you for the service

- Juanita Sizemore

My garage doors were over 40 years old and had never been serviced! we have only had the property for 6 years. Hunter replaced the springs, discs, rollers, bottom seal,mounting plates and added a stability beam at the top of the door. The service was done very quickly and professionally. He showed me all of the parts that needed replacing and explained the reason behind the replacement. He even moved the old sensors, so they would not be affected as much by sunlight. The service was done quickly and professionally.

- JIM SRITE

Same day service was great. Worker was courteous and explained everything.

- Travis Porter

I am very impressed with excellent Quality and service that I received. Your technician Patrick Stockton represented Precision Garage Door Service professionally and also had a great deal of experience and very proud of his work.

- Bob McPherson

Hunter was very knowledgable and explained clearly what happened and what needed to be done to correct the current damage and replacement of existing parts that potentially would soon go bad. I think it was a bit overpriced but I am pleased with how the door now operates and I expect to not have any future isssues. Very reassuring. I would call Precision for any future work.

- Lin Risner

Needed our garage door looked at because it would not go up. Saw the Precision sticker on the door. I called and told what the problem was. They took care of it fast. Within the hour the worker was here and got the work done fast. And cleaned up quickly and took the old parts with him. Explained everything he did and we were very pleased with Precision work. Thank you !!

- Gary Rush

Our Garage Door was rebounding when we attempted to close it. Our technician Peyton quickly diagnosed it was due to a faulty spring which was still under warranty. The replacement was made in less than 30 minutes and the door works great. Peyton also checked the condition of the other door and pointed out some potential issues. We thanked him but decided to do nothing at this time. We were very happy with Peyton's courtesy, knowledge and professionalism.

- Henry Ferrell

I am completely satisfied with the service, installation, and price. I want to give a shout out to Tommy for his professionalism, Matt and Thom the installers, for their very hard work, everything was top-notch from start to finish. Thank you for making my life a lot easier.

- Alice Moreland

Trevor did a great job explaining our options. Our install was very professional.

- Fred Melloy

Great response time and courteous service

- Eileen Price

The technicians that came to my house made the job perfect. They were friendly, professional, knowledgeable and efficient. Best customer service I have had in a long time.

- Gayle Pereira

Pros: Customer service line and the tech were friendly. Response time was good! Cons: Massively overpriced compared to the competition. Tech showed up early before I got home, told my wife that a torsion conversion would run 1,710.00 or that he could do a “full overhaul” for north of 2,000.00. He continued to say that our original Torque based system was an inferior product, that Precision wouldn’t install a replacement, and that I would have a hard time finding anyone to do it this week. This was after I was quoted ~600.00 on the phone. After some back and forth I asked the tech to leave some quotes so that I could shop. Imagine my surprise when I found a competitor, my next call, 10 minutes down the road, willing to install a replacement torque based system for ~500.00 the very next morning (Sunday!). I was so excited by the savings I opted to go for the conversion to torsion and spent 720.00 all in. I showed the tech the quotes I received from Precision for nearly 1,000 dollars more and we had a good laugh about it. Like I said the employees seemed nice enough and I am sure they don’t set pricing, but I get the feeling y’all were trying to rip me off here. Enjoy my 65 bucks!

- Nathan Stokes

They were at our house within an hour of scheduling. Patrick explained everything to us and got the work done super quickly!

- Claire Martin

Patrick was on time, thorough, & completed the repairs same day. I was pleasantly surprised that I made the call on a Saturday & went from no working garage doors to both working garage doors in a little over an hour.

- Brian Russell

Trevor did an AWESOME JOB resolving our garage door issues!

- Jason Wilkerson

I was very happy with Precision Garage Door and especially Trevor. Quaility of work was excellent and Trevor was very knowledgeable and professional. Trevor went over several options and gave me pros and cons on each. Very satisfied with Trevor and his professional work ethic. Thank you Trevor

- John Gallagher

Hunter done a great job! Very professional and personable. Explained everything that needed to be done and completed the work in a timely fashion. I will definitely use Precision again and will recommend them to those who need garage door services.

- Bill Copeland

A first class job by Precision door company. I used them 8 yrs ago & did a great job on a repair. This time I got a new system installed by Derek who did a fine job, and explained in detail how to operate it. I greatly recommend Precision garage door to anyone who needs door service or a new door.

- Steve C

Same day service. Tech that came was very knowledgeable and experienced. Was never pressured to buy anything but did get new motor and parts. He installed same day. Very fast.

- Jan Loope

I choose precision because Precision is who installed the door and done a good job and I appreciated there good work .

- Richard McLaughlin

very accurate scheduling and service on time with friendly technician ,he changed 2 hinges which were making big noise within 15 minutes I have been using them for last 10 yrs never got unsatisfied

- Kalpesh Parikh

Technician, Peyton Gatlin, provided superior service in a timely manner. He explained everything that needed to done in a professional manner. Thanks very much for superior service. Freddie C Bennett.

- Freddie Bennett

honest and efficient

- Howard Farrington

Same day service and repairs were quick. Highly recommend!

- Doug D

Patrick was great! Wonderful and quick service. 6 stars if I could

- Joseph Levis

Quick and professional service!

- Danny C.

Patrick was prompt and courteous. He explained all my options clearly.

- Mark Dorsett

We are thankful that you can come service our door so quickly!

- Phillip Webster

We have always received excellent service from Precision.

- Fred Coats