1(866) 993-5865

Read what people are saying
about Precision Garage Door in:

Clinton Area, TN

Precision Garage Door of Knoxville
has received 44 reviews, averaging 5.00 Stars:
1 2 3 4 5
Review:

The gentleman that worked on our doors was very courteous. He worked on our doors until the job was finished. He explained the remotes and the openers.

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Patrick Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technician: Patrick
Review:

We were very pleased with Raymond and the excellent service he provided and appreciate the fast service call. I would recommend your company to anyone who needed your services Thank you for a job well done

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Service Provided:
Garage Door Opener Install

Review:

I needed garage door repair. Awesome service was performed by Michael who replaced the motor. He explained every option and did just as i requested. He took time to explain everything about it to me especially the differences between how it differs from the previous motor that i had on there. I will only use Precision from now on if I need to have it repaired again. Thank you Michael and Precision for the awesome service.

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Service Provided:
Garage Door Repair

Product:
Opener

Review:

Alex and John were so helpful. Fast same day service

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Alex Service Provided:
Garage Door Repair

Technician: Alex
Review:

Excellent service and professional technicians.

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Josh C Service Provided:
Garage Door Repair

Technician: Josh C
Review:

The service was wonderful! Patrick was sent out to help me same day! He was professional, informative, quick and very courteous! Excellent service! Thanks again!

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Patrick Service Provided:
Garage Door Repair

Product:
Springs

Technician: Patrick
Review:

My wife and I were VERY pleased with Precision Overhead Garage Door Service! I called around to multiple companies and everyone was at least a week out except for them. I called around lunch time cause the spring on our door had broken and we were unable to get our cars out of the garage. Alex was there within a couple of hours and got us up and running before the days end. He was very professional and knowledgeable. We will definitely be using this company again for our future needs.

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Alex Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Alex
Review:

Very professional and timely service at a reasonable rate.

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Service Provided:
Garage Door Repair

Review:

Words cannot describe my appreciation for such prompt and wonderful service. The technician was very helpful and quickly identified our problem with the door. great company and GREAT service. Thank you so much

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Service Provided:
Garage Door Repair

Review:

I give a five star rating without hesitation. The staff was professional and efficient from start to finish with the same day service being critical in my case. I especially commend James, who spent the time to not only do the job right but also explain each step. He got the door working in little time and pointed out what potential problems to look for in the future. When the time comes for a replacement, I will certainly call Precision.

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Service Provided:
Garage Door Repair

Review:

tech was knowlegable and told us what the problem was and told us the cause. thanks

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Patrick Service Provided:
Garage Door Opener Repair

Technician: Patrick
Review:

James was knowledgeable, friendly, and courteous. He worked hard and have my garage doors working better than ever! I would recommend your company and James to anyone needing professional repair work on their garage doors.

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A Response from: Sandy

Thank you for the 5 star review. WOW...Precision Door appreciates your business and outstanding feedback on our service and technician. We are always excited to receive recommendations from our happy customers.

Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

They were polite when setting up the appointment. They called and told me they were on their way and arrived on time. Nick was the technician that came out and was professional. He was polite and took the time to explain my options. He explained how long it would take and explained how to operate everything when he was done. Very pleased with product and the service. Would recommend them again.

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others. It is our pleasure to serve you.

Nick Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

Installer: Nick
Review:

Completely satisfied. Josh gave me my options, explaining each one and let me decide with absolutely no pressure. He knowledge and answers to my questions made my decision easy.

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A Response from: Chuck

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician Josh. It is our pleasure to serve you.

Josh C Service Provided:
Garage Door Repair

Technician: Josh C
Review:

Very much enjoyed the service and the Technician Tommy. Very congenial and helpful on what should be done and why. Makes a lot of difference.

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on the service from Tommy. It is our pleasure to serve you.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I found Precision Doors on Google searching for a company to fix our automatic garage door. It is a very large garage door on a shop, quiet larger than an average garage door. I called that morning and Josh arrived exactly when he said he would the same day. He is very professional, kind and HE KNOWS WHAT HE IS DOING! I am so very impressed with him and the company. Their prices are reasonable and most of all they are right on time! If you have a garage door issue, THIS IS THE COMPANY TO CALL!!!

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A Response from: Sandy

WOW! Thank you so much for the 5 star review. Precision Door appreciates your business and feedback on our technician Josh. It is our pleasure to serve customers the same day. Wishing you and your family a very Merry Christmas.

Josh C Service Provided:
Garage Door Repair

Technician: Josh C
Review:

I got home from work to find my garage door wouldn't open. Within an hour they had a technician in my driveway. Nick was great; he took the time to explain what had gone wrong and how he would fix it. If there was a way to give Precision 6 stars I would.

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A Response from: Sandy

Thank you for the '6' star review! Precision Door appreciates your business and feedback. It is always our pleasure to serve you.

Nick Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Installer: Nick
Review:

GREAT,PATRICK, reworked all our older doors. They hear and work with new...every thing, except doors. THIS IS MRS. GLADYS HERRELL. This was my idea for PRECISION....I love the new NOISE, ha,ha,ha.

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. We're excited that you 'love the new noise.' It was our pleasure to serve you.

Patrick Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Patrick
Review:

100% professional company and employee

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback.

Service Provided:
Garage Door Repair

Review:

I am very satisfied with your work. The technician was very prompt and courteous. I would recommend you to a friend. Repaired garage door. I'll give you a 5 star. Thank you.

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and recommendation to others.

Service Provided:
Garage Door Repair

Review:

my door was making way to much noise i thought it would break into, Tommy came out quickly saw the problems my door had and told us what it would coast to repair, it was a little pricey however I had the work done and the door is so quite you can sleep through the opening and closing of the door now, great work and Tommy was a professional thank you

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback. We're happy to hear your door is running very quietly now.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Precision did an outstanding job replacing the broken springs on my garage door and providing the PDS Overhaul. My technician, James, was very courteous and professional and the job was completed very in a very timely manner. This is my first time dealing with Precision Door and I would highly recommend them! My garage door operates like new now, so smooth and quiet. Great job!!!

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A Response from: Sandy

Thank you for the 5 star rating for our Technician James and the company. Precision Door appreciates your business and recommendation to others. Wishing you a Merry Christmas and blessed New Year.

James Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: James
Review:

The technician(Patrick) was professional, knowledgable, and courteous. I would definitely recommend Precision.

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and recommendation to others. It is our pleasure to serve you.

Patrick Service Provided:
Broken Garage Door Spring Repair

Technician: Patrick
Review:

James was on time, listened to my story of a stopping-in-mid-cycle door, studied the 17 yr old garage door's behavior, made the necessary and proper adjustments, and installed new rollers. Everything is better now and works. Very satisfied with both the service and the professionalism.

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A Response from: Sandy

Thank you for your review. We appreciate your business.

James Service Provided:
Garage Door Repair

Product:
Rollers

Technician: James
Review:

James is great. He explained everything he was doing and what the problem was. I had to have the springs and cables replaced on my garage door and he removed the old ones and had the new ones installed in just under an hour. He was very courteous and knowledgeable. Thank you!

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: James
Review:

The garage door torsion spring snapped in two at 6:15 in the morning and I gave Precision Doors a call at 6:30 a.m. and they were here by 8:30. My technician James was very curtious and knowledgeable. He had my door fixed in 30 minutes great job James and Precision Doors. I would definitely recommend them to everyone I know. I will definitely use Precision Doors again if I need them.

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A Response from: Emily Whalen

Thank you so much for your review and recommendation! We appreciate your business!

James Service Provided:
Garage Door Repair

Product:
Springs

Technician: James
Review:

Patrick installed a new opener and replaced everything but the door and tracks. He did a quality job. I highly recommend your company.

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A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Patrick Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Patrick
Review:

Luis came to my home on time and with short notice. He called to let me know when he was on his way. Glad to see the spring replaced within two hours of my call to them.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I found your listing in Mint Magazine, and as I had been out of town and had no one else to help, I called your number. When the repairman came I explained I needed for the door to open and close and it wouldn't and I was fairly certain it wasn't too bad because the same thing had happened to my husband and he fixed it very easily. Your repairman Patrick Stockton, told me the emergency cord had been released so that the door could be opened if the electricity went out. He put the cord back in position and the door immediately opened and shut with the electric opener. He said that since he was here and there was a $65 service charge he would look the door over and inspect and tell me what he found. After his inspection he told me he had found frayed wire, pulleys that needed replacement I asked how much he said $523.00 with the discounts allowed. I told him I wanted to talk with my sons and his immediate response was "You don't trust me?" I felt a bit intimidated and told him to go ahead. While he was working I went on line and did some research. I could have had a new Genie installed for less that this repair bill. I feel like I was taken advantage of and am extremely disappointed in your company. I have to take responsibility for this since I gave permission for the repair, but I have learned a valuable lesson. I will go with my gut feeling from now on and not be intimidated by anyone.

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A Response from: Emily Whalen

Thank you for your review! We apologize that you were not completely satisfied with our service. At the time of service our technician evaluated the garage door and informed you of any issues that would need to be resolved so that your garage door would function properly. At Precision Door Service we pride ourselves with the highest quality parts and excellent customer service. We also apologize for the aggressive sales tone and if you felt intimidated. We have taken the appropriate action to ensure this will not be a reoccurring problem. If you should have any other concerns, please contact our office at 865-539-3656. We appreciate your business!

Patrick Service Provided:
Garage Door Opener Repair

Product:
Rollers

Technician: Patrick
Review:

Technician was friendly, and arrived on time, was even a little early but called to see if it was ok to come early. He did the repair quickly. It is nice to receive timely service and phone calls. Good customer service.

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A Response from: Jodi Cook

Thank you for your feedback! We appreciate your business!

James Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: James
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Precision Door Service
Office: (865) 221-7068
10525 Kingston Pike
Ste E

Knoxville, TN 37922