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Read what people are saying
about Precision Garage Door in:
Louisville and Alcoa Area, TN
Precision Garage Door of Knoxvillehas received 184 reviews, averaging 4.91 Stars:
Eagleton Village, TN
Product:
Alcoa, TN
Very conscious
- Michael Love
Rockford, TN
Trevor was nice and professional but we ended up paying $65 for a sales pitch for overpriced and unnecessary parts and services in my opinion. I will not be recommending this company to anyone.
- Herb Trotter
Eagleton Village, TN
Patrick was very professional and informative. It was a pleasure doing business with Precision!
- Alan Pierce
Louisville, TN
Mr. Patrick Stockton was our technician. His customer service is over the top. Mr. Patrick kept us informed of progress before he even arrived at our house. Additionally, he patiently waited for us to get home, he showed and explained what was needed to repair our garage door, he moved heavy items that were in the way of his work and moved them back when the job was complete. He is the best and we highly recommend him. Thank you, Mr. Patrick!!!
- John Anderson Kelly
Alcoa, TN
Amazing service. I called at 6:10 am with a broken garage door and Derek was at our house at 8:45 am. He had to replace all of the equipment for both garage doors and did it in 2 hours. Derek was very professional and courteous and explained everything in detail. I will highly recommend Precision Garage Door.
- Cindy
Eagleton Village, TN
Preston was prompt, courteous, and took time to explain everything I asked. Worked flawlessly and efficiently. A little pricier than some but the technician and same day service was worth it. Good product, good service and all around great service.
- R Hayes
Eagleton Village, TN
Service Technician was prompt, professional, and very efficient in reprogramming my garage door opener and my automobile remote. EXCELLENT SERVICE AND RESPONSE!!!!!!! Dr. Larry Thacker
- Larry Thacker
Louisville, TN
Great service and quality product. Trevor is a great technician who knew exactly what he was doing and didn't waste any time getting it done. I'm very happy with the job he did for me.
- Tommy Reagan
Product:
Eagleton Village, TN
I called Precision Door to service my garage door which was broken and they came out within 1wo hours. Patrick did an excellent repairing and upgrading my door hardware and broken coupler. I can whole heartily recommend their garage door service!
- Allen Barnes
Louisville, TN
The technician arrived at the appointed time, notifying me when he was on the way. He was prompt in diagnosing the problem. He explained my options after checking to see if there were alternatives. Before completing the work, he gave me an accurate quote. The work was completed within the timeframe he quoted. After changing the motor, he made sure to walk me through how to operate the new equipment and answered any questions I had. The bill presented to me was as quoted. I would not hesitate to use Precision's services again.
- B Goins
Product:
Louisville, TN
I want to thank Chris for looking over the garage door and coming up with several solutions to explore. At this time I thought it would be best to fix the one option and review the others at a later date. Thank you again for resolving the issue and adjusting the door to operate a little better and maybe last a little longer till I have to replace the door.
- Mark Molter
Eagleton Village, TN
Tyler was very professional and prompt. He offered necessary repairs as well as preventative maintenance items. Awesome work. I like that I received a text with his picture so I would who was coming to my home. As same day service
- Mark Mcpherson
Product:
Alcoa, TN
I called this morning, they scheduled a same day service call, they arrived on time, fixed the problem, and charged me a reasonable price. I'm not sure what else one could want. I give them a 6 star rating.
- Tom Howard
Eagleton Village, TN
Tyler was our technician and was on time and was very professional and knowledgeable! He did an outstanding job! You are very fortunate to have him as an employee!
- Joe Massengale
Product:
Alcoa, TN
Upon examination, he discovered they do not work on the type of door I have. The tech came on time and evaluated the situation in a professional way. Thomas was polite and efficient! Thank you - I will use you all another time!
- Catherine T.
Alcoa, TN
Professional, friendly, expedient service. Very pleased with the experience and work.
- Brandy and Shawn Lockert
Eagleton Village, TN
Your service was prompt and well done. Tyler Combs is a knowledgeable technician, and has a winning personality. The cost was very reasonable, and the job done in a timely manner. Thank you, Daniel G. Russell
- Daniel Russell
Product:
Louisville, TN
Very pleased with Precision Garage Door, always fast response and repair, Preston did a great job! Thanks
- Jeff Queen
Louisville, TN
All of our expectations were met and our issues were resolved. The service representative was extremely helpful in explaining the issues related to our garage doors. He was punctual, courteous and professional. We read many favorable reviews and found a great BBB rating for Precision. We would definitely call again for any future needs.
- Diane Allen
Alcoa, TN
I was a previous customer and received prompt, courteous service beginning with the initial contact and thorough out the actual repair. The technician Derek H communicated his estimated arrival time, he was knowledgeable and efficient and pointed out not only what I knew was a broken spring but also a frayed cable that would soon bring additional problems, both items were replaced in a timely manner. Derek is a delightful young man and represents your company well.
- Lonna Lindsay
Eagleton Village, TN
Tyler C showed up within the window given and jumped right on the job at hand. He listened to my concerns with the seal at the bottom of the door and came up with a solution. It worked perfectly and the cost was in line what I was given. This is my second time using this company and if the need arises in the future I will use them again.
- DG
Louisville, TN
The appointment was between 12 - 2 pm. The technician arrived late. He called on his way stating he was delayed by an emergency. Made some minor adjustments to the door which took less than 15 minutes. Upon receiving the invoice, it says a charged a shop fee was applied. It was explained to me as a service call charge. The technician was very pleasant and polite but he was later than promised. Albeit he did call at 1:45pm or so stating he would be there after 2pm.
- Mike Rencheck
Louisville, TN
A little pricy, but fast and courteous service. Technician (Deric) was friendly, well-trained and professional. He said the company would be emailing my receipt and warranty information, but never did receive it. Hopefully, it will arrive soon.
- Gary Heath
Alcoa, TN
Showed up on time, very thorough in explaining what he had to do, and gave me an accurate estimate. The job was done quickly and the door is now working great! What more can you ask for!!!!
- Dian Trosclair
Eagleton Village, TN
Very nice, polite gentleman arrived and fixed the problems we had with the opener. Explained the problem well and made positive suggestions to improve its functionality.
- Rebecca & james Manke
Eagleton Village, TN
Precision never disappoints! Derek was prompt, super friendly, honest, and efficient. Walked me through everything step by step. Great company, great employees! Highly recommend Precision. Job well done Derek! Thank you.
- Jennifer Osinski
Eagleton Village, TN
Derek was absolutely personable, proficient, and capable. He fixed the door in the time he quoted and fixed my problem and corrected and explained why it happened. It was refreshing to feel confident the job was done right.
- James Mckinley
Louisville, TN
Amazing service! On time, efficient and cost effective. Great job!
- Lisa Carroll
Eagleton Village, TN
Prompt courteous and fixed my problem in a short amount of time! I would recommend them to anyone needing garage door service.
- Candy Bertram
Office: 865-233-8755
1774 W Lamar Alexander Pkwy
Maryville, TN 37801
My garage door "motor" quit working yesterday. I called Precision today at mid-morning. Hunter was scheduled to arrive at 4:00 and he called about 3:15 to say he was on the way. At 3:45 he arrived and had a new opener installed in about an hour. He also programmed the two remotes, a new doorpad, and the opener that is built in to my wife's car. Hunter explained all the features and provided a level of service that was way beyond what I was expecting. Could not be more pleased with the work. Thank you Hunter and thank you Precision Door Service.
- Tom Shamblin