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Read what people are saying
about Precision Garage Door in:
Louisville and Alcoa Area, TN
Precision Garage Door of Knoxvillehas received 167 reviews, averaging 4.92 Stars:
Eagleton Village, TN
Louisville, TN
Very pleased with Precision Garage Door, always fast response and repair, Preston did a great job! Thanks
- Jeff Queen
Louisville, TN
All of our expectations were met and our issues were resolved. The service representative was extremely helpful in explaining the issues related to our garage doors. He was punctual, courteous and professional. We read many favorable reviews and found a great BBB rating for Precision. We would definitely call again for any future needs.
- Diane Allen
Alcoa, TN
I was a previous customer and received prompt, courteous service beginning with the initial contact and thorough out the actual repair. The technician Derek H communicated his estimated arrival time, he was knowledgeable and efficient and pointed out not only what I knew was a broken spring but also a frayed cable that would soon bring additional problems, both items were replaced in a timely manner. Derek is a delightful young man and represents your company well.
- Lonna Lindsay
Eagleton Village, TN
Tyler C showed up within the window given and jumped right on the job at hand. He listened to my concerns with the seal at the bottom of the door and came up with a solution. It worked perfectly and the cost was in line what I was given. This is my second time using this company and if the need arises in the future I will use them again.
- DG
Louisville, TN
The appointment was between 12 - 2 pm. The technician arrived late. He called on his way stating he was delayed by an emergency. Made some minor adjustments to the door which took less than 15 minutes. Upon receiving the invoice, it says a charged a shop fee was applied. It was explained to me as a service call charge. The technician was very pleasant and polite but he was later than promised. Albeit he did call at 1:45pm or so stating he would be there after 2pm.
- Mike Rencheck
Louisville, TN
A little pricy, but fast and courteous service. Technician (Deric) was friendly, well-trained and professional. He said the company would be emailing my receipt and warranty information, but never did receive it. Hopefully, it will arrive soon.
- Gary Heath
Alcoa, TN
Showed up on time, very thorough in explaining what he had to do, and gave me an accurate estimate. The job was done quickly and the door is now working great! What more can you ask for!!!!
- Dian Trosclair
Eagleton Village, TN
Very nice, polite gentleman arrived and fixed the problems we had with the opener. Explained the problem well and made positive suggestions to improve its functionality.
- Rebecca & james Manke
Eagleton Village, TN
Precision never disappoints! Derek was prompt, super friendly, honest, and efficient. Walked me through everything step by step. Great company, great employees! Highly recommend Precision. Job well done Derek! Thank you.
- Jennifer Osinski
Eagleton Village, TN
Derek was absolutely personable, proficient, and capable. He fixed the door in the time he quoted and fixed my problem and corrected and explained why it happened. It was refreshing to feel confident the job was done right.
- James Mckinley
Louisville, TN
Amazing service! On time, efficient and cost effective. Great job!
- Lisa Carroll
Eagleton Village, TN
Prompt courteous and fixed my problem in a short amount of time! I would recommend them to anyone needing garage door service.
- Candy Bertram
Eagleton Village, TN
Great service. Derrick was very professional and and had a great knowledge for repairs/replacement.
- Glenn Coggin
Louisville, TN
Top notch professional service. Our tech was quick and friendly and fixed our garage door in just a few minutes.
- Richard Qulia
Eagleton Village, TN
I called with a broken spring at 11:47am on Saturday and had someone on the way to fix my door by 12:05!!! I was so thankful and amazed by how quick and efficient the repair was!
- Nikki Parton
Louisville, TN
Justin did a great job!
- Arthur Taylor
Eagleton Village, TN
I used this company in 2017 for a replacement garage door. They were fair, friendly and great service. Yesterday my springs literally blew and I could not get my door raised to get my car out. I called late at night thinking I would have to leave a message. Much to my surprise a very nice gentleman answered and set an appointment for the next day. Jon Warwick is the technician that showed up. He was the same person that installed my door in 2017. It says a lot about a company that can keep employees that long. It's rare. Jon was excellent. He was thorough, timely, friendly, professional and overall did an excellent job. Thank you! I would recommend this company ????.
- Terresa Hill
Eagleton Village, TN
Derek was very prompt. He found the problem and did a great job fixing it.
- Mike Belcher
Alcoa, TN
I CALLED FOR BROKEN SPRING REPLACEMENT ON A SINGLE 3 PANEL DOOR. THE SERVICEMAN WAS PROMPT AND COURTEOUS. I HAVE NO PROBLEM WITH HIS INSTALLATION. I AM UPSET THAT I WAS CHARGED MORE THAN 3 TIMES THE AVERAGE COST OF THIS SERVICE. I PAID $1,123. HIS LOWEST QUOTE WAS $995. WHEN I TOLD HIM I HAD BEEN QUOTED $250 TO $350 BY ANOTHER COMPANY. HE SAID THEY QUOTE LOW AND THEN ADD ON OTHER COSTS. I HAVE NOW CHECKED ON INTERNET AND OTHER COMPANIES AND THAT IS NOT TRUE. I FEEL LIKE I WAS TAKEN ADVANTAGE OF AS AN 80 YEAR OLD FEMALE. THIS WAS MORE THAN MY $1,073 SOCIAL SECURITY CHECK FOR THIS MONTH. I FEEL I WAS TOTALLY CHEATED!!!
- Betty Bean
Louisville, TN
Quick reliable service
- Sammy Dunlap
Eagleton Village, TN
Over the weekend, my garage door torsion spring snapped leaving my vehicle inside with no way to get out. After delayed by a local competitor, my wife suggested Precision Door. I called today and w/i a few hours, Hayden came to the house to repair the door. He presented himself in a professional and personal manner. I was pleasantly surprised by the efficiency and expedited manner of his repair! Hayden is an asset to the company! The cost of repair was very reasonable! Now I have to take my wife out to dinner for her referral but really…it is worth it! lol Thank you Precision Door! I will be calling you when the next garage door snaps! David Carter
- David Carter
Eagleton Village, TN
preston' did a great job! i will tell all my friends 5 star
- Johnny Hitch
Louisville, TN
arrived on time told me total bill up front cleaned up afterwards did the three doors fast
- Ira Edidin
Friendsville, TN
Josh C was awesome! Explained the issue & options. Appreciated the explanation & quick remediation! So glad I called Precision!
- Sue Lewis
Louisville, TN
Company had done a service call a year or so ago and did a super job.I did not hesitate to call again when an old system failed on my door opener. they came,checked old system, replaced Drive and power end, all in less time than needed to watch an inning of a good baseball game... They are great...One more thing the price had not gone up a cent from their last visit...thanks jim
- James Mcghee
Louisville, TN
Called for a new garage door opener. Our sensor went out but the unit was working. Technician put in a new Genie quiet open per my request. Told my wife that both sensors should be green, but one was red & could not figure out why. Opener has yet to work properly. Called last week for advice, was told I would not be charged for service call since it was only 5 days. Yesterday the door would not open or close. Have appointment for today. Not an easy process!
- Mike Such
Louisville, TN
On time, professional, walked through the issues. Walked me through the options and the benefits of each. At no point did I feel pressured to decide on a given option. Great job.
- Brian Rhiel
Eagleton Village, TN
Michael was polite,professional and methodical when determining what the problem was. Told me the problem and proceeded to fix the door. Communicated with me during the whole process.This was a pleasant experience.
- Stephen Riley
Product:
Eagleton Village, TN
I called and the technician was here within and hour and completed the job within an hour. Exceeded my expectaion
- Kathy Noble
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
Your service was prompt and well done. Tyler Combs is a knowledgeable technician, and has a winning personality. The cost was very reasonable, and the job done in a timely manner. Thank you, Daniel G. Russell
- Daniel Russell