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Read what people are saying
about Precision Garage Door in:

Louisville and Alcoa Area, TN

Precision Garage Door of Knoxville
has received 64 reviews, averaging 5.00 Stars:
Review:

The technician, Chris, did a thorough evaluation of the damage. Even though the door can not be repaired by Precision, as it is a "commercial" model, there were valuable inputs from Chris. Based upon this encounter, if I ever have need for residential garage door repair or installation, I would not hesitate to call Precision. Thank you.
Robert Loving
Service Provided:
Garage Door Repair
Review:

Your repairman called and came promptly. He knew what to do, did it quickly and was very polite. There was no charge and the door is working well now. I was very pleased.
Virginia Coyle
Service Provided:
Garage Door Repair
Review:

Wow, great service. Got here on time, did a great job installing my new door and opener, and the area was spotless when they left. Thanks guys!!!
Michael Hanson
Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Review:

I was completely satisfied with the service. Professional and quick service. On time and friendly service with good advice on fixing the problem. Although their was nothing they could do to repair without a whole new door, the service man offered good advice and ideas for a solution.
Vicki Baker
Service Provided:
Garage Door Repair
Review:

Very fast and efficient
Linda Terry
Service Provided:
Garage Door Opener Repair
Review:

5 star. Outstanding in all ways.
James Bennett
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Jenny was able to set up an appointment the same day I called and Nick was at my garage shortly after that. The door was repaired and running as good as new. I highly recommend this company and praise the people who work for it.
Denis Brown
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Fast. Great service. Easy understanding situation after they explain. Friendly.
Greg Cable
A Response from: Chuck

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to serve you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Review:

Came to replace rubber seal. Had him check opener that was making noise. Recommend that we replace it. Agreed . Very helpful with letting us know what he would do.
Linda Terry
A Response from: Chuck

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to serve you.

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

Patrick gave me a call 20 mins. out & was very timely. I was told he'd arrive between. 5 & 7 pm...he was done with job before 6! We are selling our house and needed the garage door safety sensors reattached on one side. If you are selling your house & detached your safety sensors at some time over the years because they were "a nuisance" & you don't have all the pieces & parts you need, just call precision! They can make sure everything is in good working order before the inspection. Patrick is professional & very knowledgeable about his craft.
Howard Bott
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

was very pleased with the timely appointment, and the service technician who performed the work here. He was professional, friendly, and even petted my dog. He explained what was wrong with my door problem, and what needed to be replaced and the cost up front. I appreciate how quickly I was able to get an appointment and get the door repaired.
Barbara Chumley
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Nick was very courteous, professional and thorough. Service call was handled same day of our call...amazing! He called 20 minutes before arrival & was prompt & quick to get the job done. Thank you for a great experience.
Jami Gredig
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to provide same day service.

Service Provided:
Garage Door Opener Repair
Review:

WOW!! Great job and fast too. I called about our door and Josh was out within a couple hours, he had all the parts on the truck and fixed within another hour. Unbelievable service. Thank you, Dan Sylvester, Maryville
Dan Sylvester
A Response from: Chuck

Thank you for the 5 star rating. Precision Door appreciates your feedback on Josh and business. It is important to us to provide 24/7 LIVE customer service so we can respond to our customer's needs immediately. It is our pleasure to serve you.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Called to alert me that he would be 30 minutes late. Josh was friendly and quickly fixed the problem as well as address several other marginal issues.
Dan Davis
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Service Provided:
Garage Door Opener Repair
Review:

Josh and Robert were very knowledgeable and efficient when they came to repair our garage door. It looks almost back to normal after it was hit by the car! Very nice young men!
Vicky & rick Lawson
Service Provided:
Garage Door Repair
Review:

Thursday night around 9:00 pm the spring and cables broke on my garage door, trapping my car in the garage. Friday morning at 8:00 I called Precision door and they were there within the hour! Other places said it would be several days before they could get here and I had no way to get my car out. The Technician - Nick - was very professional and explained all options. Because the door is so old, and there was so much damage, I decided to get a new door which was much more cost effective than fixing an old worn out door. And the great part is they will have the new door installed on Monday! Nick was able to get the old door open so I could get my car out so now I'm just looking forward to my new door. Very happy with Precision. They were very prompt and courteous and really saved my day.
Vickie Brooks
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback. We are happy to provide 24/7 LIVE customer service for immediate service for your emergency needs. It is our pleasure to serve you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Review:

Patrick was my service technician for garage door repairs. He was very friendly, knowledgeable, & professional. Precision stands by their products & work, & I would recommend them to others.
Crystal Hicks
A Response from: Sandy

Thank you for the great 5 star review. Precision Door appreciates your business and recommendation to others. It is our pleasure to serve you.

Service Provided:
Garage Door Repair
Review:

I'll give you a 5 star rating. Your service man was very courteous, he did his work in a very professional and timely manner. He said what he was going to do and did what he said. I'm very pleased with Patricks work. He replaced coil springs, rollers and cables
Patrick Servey
A Response from: Sandy

Thank you for the 5 star review. We appreciate your business and feedback on Patrick. It is our pleasure to serve you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The technician was here about 2 hours after making the call. Tommy did the job in about an hour. He replaced all the hardware and my garage door works great! No more squeaking and grinding. Thanks Precision!
Russell Baxter
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Excellent, prompt, professional service!
M Turley
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Review:

Had broken spring, car trapped in garage. Same day service, on a Saturday that was also a holiday (Veterans Day). Showed up 1/2 hour earlier than appointment time, inspected garage door and all parts, recommended replacing worn (14 year old) parts in addition to broken spring. Tech (Josh) was top-notch. Skilled, professional, knowledgeable, obviously experienced. One of the fastest, most efficient workers we've ever seen. Good "consultative" salesman, too, without being pushy. Was a little concerned about the price, but after looking up estimated cost for the parts (all listed in detail on the invoice), it was in the ballpark, especially considering 5 year warranty, fast same-day service on a Saturday, and quality of workmanship. Would recommend.
R. Neal
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

James is extremely knowledgeable about garage doors and wants you to understand his work. I recommend James highly. Clint Abbott
Clint Abbott
Service Provided:
Broken Garage Door Spring Repair
Review:

They came out the same day with just a few hours notice Patrick was extremely knowledgeable and helpful he made sure I under stood everything and answered all my questions I couldn't of been happier thank you Patrick
Glen Allen
Service Provided:
Garage Door Opener Repair
Product:
Rollers
Review:

Prompt, polite, precise about explaining how things work.
Bonnie Holmes
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Service Provided:
Garage Door Repair
Review:

The technicians were polite and knowledgeable. They explained what repairs were needed and why. No pushy sales tactics. I'm going to need a new door opener and / or garage door soon. I'll be calling Josh at Precision to come back out and take care of it.
C. Johnson
Service Provided:
Garage Door Repair
Review:

They came the same day I backed into my garage door and got my car stuck in the garage. They were very professional and did an excellent job. They should have laughed at me but didn't. I would recommend them and use them again if the need arose
Jan Bishop
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others. It is our pleasure to provide 24/7 live customer service and same day service.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Professional. Existing opener and parts were several decades old. Representative examined all parts and door explaining what needed to be replaced and what could be safely retained. Recommended replacing the opener, springs (one was clearly sprung), and rollers as all were clearly worn out and need to be brought up to code. Representative only replaced items necessary.
Bonnie Holmes
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

James did a good job both in explaining what needed to been done along with completing the overhaul of the door.
Frank Pietrick
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on outstanding service from our technician James.

Service Provided:
Garage Door Repair
Review:

Been in the service industry myself I was very impressed with your follow up Patrick Stockton was very professional arrived on time and call before he came all superior customer service
John Lee
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Service Provided:
Install Garage Doors
Review:

thank you dan.
Dan Mccord
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and taking the time to provide feedback.

Service Provided:
Garage Door Repair
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