Garage Door Repair in Louisville and Alcoa, TN - Page 2

Mike Taylor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Preston and his coworker were outstanding! Preston came by himself yesterday and saw my issue with my garage door. He explained the options he could perform to resolve my issue from least expensive to replacing the entire/internal parts. I chose the replacement options and he finished what he could yesterday and brought a coworker with him the next day to complete the job. Very satisfied with both gentlemen as the answered all questions I had as well as explaining questions I may have had later. Top Notch! They cleaned up as well and hauled off all old items. Will definitely suggest your company to my friends. The lady answering the phone was super helpful and professional as well.

Rodney Bittner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The equipment that I purchased was a 18 foot door, all the rails, and the opener. The 2 installers were on time. They took the old door and hardware down and replaced with the new door and opener in 2.5 hrs. All the equipment works great and is very quite. The installers worked great together and did a great job making sure I was pleased!!! All in all a fantastic job.

John and Lisa Coulson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Preston did a great job fixing our problem. He was courteous, honest and efficient. Even though we spent more than we anticipated, it was because Preston was able to show and explain to us where other future problems that could be potentially dangerous existed and needed to be replaced. It was our decision to go ahead and have it fixed all at once. Thank you Preston.

Craig Corbitt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thomas inspected our garage door and gave me several options on how to proceed. He was very courteous and very knowledgeable about the options presented. He represents your company very well.

Johnny McCulley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had contract another firm but no responded. Contracted Precision Door and got a reply same day and schedule next day for repairs. Pat the employee were professional, explain things and done the work needed to get done replacing garage door opener. Would recommend this firm if you need any work done on your garage doors or opener.

Sylvia Stone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tommy did a wonderful job explaining your product. No pressure and answered all of our questions. Thank you so much.

Tom Shamblin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door "motor" quit working yesterday. I called Precision today at mid-morning. Hunter was scheduled to arrive at 4:00 and he called about 3:15 to say he was on the way. At 3:45 he arrived and had a new opener installed in about an hour. He also programmed the two remotes, a new doorpad, and the opener that is built in to my wife's car. Hunter explained all the features and provided a level of service that was way beyond what I was expecting. Could not be more pleased with the work. Thank you Hunter and thank you Precision Door Service.

Michael Love

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very conscious

Herb Trotter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Trevor was nice and professional but we ended up paying $65 for a sales pitch for overpriced and unnecessary parts and services in my opinion. I will not be recommending this company to anyone.

Alan Pierce

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Patrick was very professional and informative. It was a pleasure doing business with Precision!

John Anderson Kelly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mr. Patrick Stockton was our technician. His customer service is over the top. Mr. Patrick kept us informed of progress before he even arrived at our house. Additionally, he patiently waited for us to get home, he showed and explained what was needed to repair our garage door, he moved heavy items that were in the way of his work and moved them back when the job was complete. He is the best and we highly recommend him. Thank you, Mr. Patrick!!!

Cindy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Amazing service. I called at 6:10 am with a broken garage door and Derek was at our house at 8:45 am. He had to replace all of the equipment for both garage doors and did it in 2 hours. Derek was very professional and courteous and explained everything in detail. I will highly recommend Precision Garage Door.

R Hayes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Preston was prompt, courteous, and took time to explain everything I asked. Worked flawlessly and efficiently. A little pricier than some but the technician and same day service was worth it. Good product, good service and all around great service.

Larry Thacker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service Technician was prompt, professional, and very efficient in reprogramming my garage door opener and my automobile remote. EXCELLENT SERVICE AND RESPONSE!!!!!!! Dr. Larry Thacker

Tommy Reagan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service and quality product. Trevor is a great technician who knew exactly what he was doing and didn't waste any time getting it done. I'm very happy with the job he did for me.

Allen Barnes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision Door to service my garage door which was broken and they came out within 1wo hours. Patrick did an excellent repairing and upgrading my door hardware and broken coupler. I can whole heartily recommend their garage door service!

Brenda Goins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician arrived at the appointed time, notifying me when he was on the way. He was prompt in diagnosing the problem. He explained my options after checking to see if there were alternatives. Before completing the work, he gave me an accurate quote. The work was completed within the timeframe he quoted. After changing the motor, he made sure to walk me through how to operate the new equipment and answered any questions I had. The bill presented to me was as quoted. I would not hesitate to use Precision's services again.

Mark Molter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I want to thank Chris for looking over the garage door and coming up with several solutions to explore. At this time I thought it would be best to fix the one option and review the others at a later date. Thank you again for resolving the issue and adjusting the door to operate a little better and maybe last a little longer till I have to replace the door.

Mark Mcpherson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tyler was very professional and prompt. He offered necessary repairs as well as preventative maintenance items. Awesome work. I like that I received a text with his picture so I would who was coming to my home. As same day service

Tom Howard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called this morning, they scheduled a same day service call, they arrived on time, fixed the problem, and charged me a reasonable price. I'm not sure what else one could want. I give them a 6 star rating.

Joe Massengale

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tyler was our technician and was on time and was very professional and knowledgeable! He did an outstanding job! You are very fortunate to have him as an employee!

Catherine T.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Upon examination, he discovered they do not work on the type of door I have. The tech came on time and evaluated the situation in a professional way. Thomas was polite and efficient! Thank you - I will use you all another time!

Brandy and Shawn Lockert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Professional, friendly, expedient service. Very pleased with the experience and work.

Daniel Russell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your service was prompt and well done. Tyler Combs is a knowledgeable technician, and has a winning personality. The cost was very reasonable, and the job done in a timely manner. Thank you, Daniel G. Russell

Jeff Queen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very pleased with Precision Garage Door, always fast response and repair, Preston did a great job! Thanks

Diane Allen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

All of our expectations were met and our issues were resolved. The service representative was extremely helpful in explaining the issues related to our garage doors. He was punctual, courteous and professional. We read many favorable reviews and found a great BBB rating for Precision. We would definitely call again for any future needs.

Lonna Lindsay

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was a previous customer and received prompt, courteous service beginning with the initial contact and thorough out the actual repair. The technician Derek H communicated his estimated arrival time, he was knowledgeable and efficient and pointed out not only what I knew was a broken spring but also a frayed cable that would soon bring additional problems, both items were replaced in a timely manner. Derek is a delightful young man and represents your company well.

DG

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tyler C showed up within the window given and jumped right on the job at hand. He listened to my concerns with the seal at the bottom of the door and came up with a solution. It worked perfectly and the cost was in line what I was given. This is my second time using this company and if the need arises in the future I will use them again.

Mike Rencheck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The appointment was between 12 - 2 pm. The technician arrived late. He called on his way stating he was delayed by an emergency. Made some minor adjustments to the door which took less than 15 minutes. Upon receiving the invoice, it says a charged a shop fee was applied. It was explained to me as a service call charge. The technician was very pleasant and polite but he was later than promised. Albeit he did call at 1:45pm or so stating he would be there after 2pm.

Gary Heath

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

A little pricy, but fast and courteous service. Technician (Deric) was friendly, well-trained and professional. He said the company would be emailing my receipt and warranty information, but never did receive it. Hopefully, it will arrive soon.