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about Precision Garage Door in:
Alcoa, TN
Precision Garage Door of Knoxvillehas received 24 reviews, averaging 4.75 Stars:
Alcoa, TN
Alcoa, TN
Upon examination, he discovered they do not work on the type of door I have. The tech came on time and evaluated the situation in a professional way. Thomas was polite and efficient! Thank you - I will use you all another time!
- Catherine T.
Alcoa, TN
Professional, friendly, expedient service. Very pleased with the experience and work.
- Brandy and Shawn Lockert
Alcoa, TN
I was a previous customer and received prompt, courteous service beginning with the initial contact and thorough out the actual repair. The technician Derek H communicated his estimated arrival time, he was knowledgeable and efficient and pointed out not only what I knew was a broken spring but also a frayed cable that would soon bring additional problems, both items were replaced in a timely manner. Derek is a delightful young man and represents your company well.
- Lonna Lindsay
Alcoa, TN
Showed up on time, very thorough in explaining what he had to do, and gave me an accurate estimate. The job was done quickly and the door is now working great! What more can you ask for!!!!
- Dian Trosclair
Alcoa, TN
I CALLED FOR BROKEN SPRING REPLACEMENT ON A SINGLE 3 PANEL DOOR. THE SERVICEMAN WAS PROMPT AND COURTEOUS. I HAVE NO PROBLEM WITH HIS INSTALLATION. I AM UPSET THAT I WAS CHARGED MORE THAN 3 TIMES THE AVERAGE COST OF THIS SERVICE. I PAID $1,123. HIS LOWEST QUOTE WAS $995. WHEN I TOLD HIM I HAD BEEN QUOTED $250 TO $350 BY ANOTHER COMPANY. HE SAID THEY QUOTE LOW AND THEN ADD ON OTHER COSTS. I HAVE NOW CHECKED ON INTERNET AND OTHER COMPANIES AND THAT IS NOT TRUE. I FEEL LIKE I WAS TAKEN ADVANTAGE OF AS AN 80 YEAR OLD FEMALE. THIS WAS MORE THAN MY $1,073 SOCIAL SECURITY CHECK FOR THIS MONTH. I FEEL I WAS TOTALLY CHEATED!!!
- Betty Bean
Alcoa, TN
As is likely typical for most people, our garage door decided to stop working with no warning. Our situation wasn't dire, but fixing it sooner than later was important. The first company we spoke with could get to us in about a week. We could make that work, but we preferred not to wait that long. Our next call was to Precision Door Service. The person we spoke with was friendly and focused on taking care of us, and they had someone at our house within a couple of hours. After the assessment, we were given a fantastic explanation of what was happening and how to fix it, including a price quote. We decided to move forward and expected to schedule something in the coming days...nope, he said I should be done in about 2 hours! We were shocked and delighted. The work was done well and much faster than we anticipated. Everyone we dealt with was professional and enjoyable to talk with. There is no doubt who we will recommend and reach out to if we have a need in the future. Precision Door Service is wonderful!
- Cindy Sanderfur
Alcoa, TN
Very expensive!!
- Ronald Harper
Product:
Alcoa, TN
Quick response, tech James explained everything and answered all our questions.
- Joseph Bouvier
Alcoa, TN
Precision Garage Doors has always been on time and been very professional and fixed my problems. The next time I need help on my garage doors, I will call Precision.
- Clint Abbott
Alcoa, TN
5 star. Outstanding in all ways.
- James Bennett
Alcoa, TN
was very pleased with the timely appointment, and the service technician who performed the work here. He was professional, friendly, and even petted my dog. He explained what was wrong with my door problem, and what needed to be replaced and the cost up front. I appreciate how quickly I was able to get an appointment and get the door repaired.
- Barbara Chumley
Product:
Alcoa, TN
Had broken spring, car trapped in garage. Same day service, on a Saturday that was also a holiday (Veterans Day). Showed up 1/2 hour earlier than appointment time, inspected garage door and all parts, recommended replacing worn (14 year old) parts in addition to broken spring. Tech (Josh) was top-notch. Skilled, professional, knowledgeable, obviously experienced. One of the fastest, most efficient workers we've ever seen. Good "consultative" salesman, too, without being pushy. Was a little concerned about the price, but after looking up estimated cost for the parts (all listed in detail on the invoice), it was in the ballpark, especially considering 5 year warranty, fast same-day service on a Saturday, and quality of workmanship. Would recommend.
- R. Neal
Alcoa, TN
James is extremely knowledgeable about garage doors and wants you to understand his work. I recommend James highly. Clint Abbott
- Clint Abbott
Alcoa, TN
James did a good job both in explaining what needed to been done along with completing the overhaul of the door.
- Frank Pietrick
Thank you for the 5 star review. Precision Door appreciates your business and feedback on outstanding service from our technician James.
Alcoa, TN
thank you dan.
- Dan Mccord
Thank you for the 5 star rating. Precision Door appreciates your business and taking the time to provide feedback.
Alcoa, TN
Patrick was very professional and his work was outstanding. He explained very option available for service.. I would recommend your company to everyone who may have a garage door problem. Also, your prompt service was greatly appreciated.
- David Weaver
Thank you for the 5 star rating. Precision Door appreciates your business and recommendation.
Alcoa, TN
James was our technician and he was very knowledgeable and talked in language that I could understand. I would recommend this service, if needed. I had been trying to get a Knoxville company since last week and James arrived within two hours. 5 stars
- Clint Abbott
Clint, thank you for your review and recommendation. Precision Door Service appreciates your feedback and business.
Alcoa, TN
Great, prompt service. Thanks.
- Clarence Cutshall
Thank you for your review! We appreciate your business!
Alcoa, TN
James was very friendly and professional. He arrived a little before the scheduled time after calling first. He explained what needed to be done to overhaul our door and did the work quickly and efficiently. I would recommend this company.
- William Lalasz
Thank you for your positive feedback! We appreciate your business!
Alcoa, TN
Very fast, technician very nice, knows his job good....thank you so much.
- Dan Mccord
Thank you for your review! We appreciate your business!
Product:
Alcoa, TN
I had my garage door repaired. Thomas Wright was very professional and informative during the initial estimate. He helped me understand what was wrong and why and then explained exactly what needed to done to fix the problem. On the day of the repair he was, again, very professional and did a thorough, quick job. When he was finished, he showed me what was done and how smoothly things worked. When I decide to repair the other door I will use Precision again.
- Phyllis Poole
Alcoa, TN
Our garage door springs were replaced and a seal was installed on the bottom of the door to provide an airtight seal and prevent rainwater from leaking into the garage. Patrick was prompt, courteous, knowledgeable, and skilled in performing the required work. Our experience with this company was very pleasant and we would have no reservation in recommending their services to others.
- Kent Gosslee
Alcoa, TN
Tried to open garage door so I could make a Dr. appt. Failed to open; called Precison; Thomas was on the scene in less than one hour. Repair completed shortly and I got on with my day. Job well done.
- WARREN COMPTON
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
I called this morning, they scheduled a same day service call, they arrived on time, fixed the problem, and charged me a reasonable price. I'm not sure what else one could want. I give them a 6 star rating.
- Tom Howard