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about Precision Garage Door in:
Vonore, TN
Precision Garage Door of Knoxvillehas received 38 reviews, averaging 4.87 Stars:
Vonore, TN
Vonore, TN
Called Precision around 145pm as roller had sheared off from door and needed door repair. All three doors actually were older and I knew needed service so I took the opportunity to not only fix one but also adjust other two. I was told they could have someone here between 2-4 pm and sure enough Thomas arrived at 3pm having called me while on his way with estimated ETA. Thomas is very professional and courteous and easy to work with. He was able to not only repair the inoperable door but also advise on some other adjustments to improve functionality of all doors which I gladly appreciated. Very easy to work with and would highly recommend Precision.
- Jerry T
Vonore, TN
Neighbors recommended your company for installation and service. Derek was our installer. He has a personable personality and clearing explained the operation of our new opener. DONT Let him go, in addition to his personality he knows his product and answered all our questions. Your televisions ads accurately describe your service. Mr. & Mrs David Foote & Anne Iverson
- David Foote
Vonore, TN
Very appreciative with your speedy response to a broken Garage door spring. Your technician, Thomas Wright was at our door in a few hours. Given the age of our garage doors we decided that a total overhaul was needed for both doors. The work was expertly completed in a timely manner. I will highly recommend your company for an outstanding job.
- Elsa Baumann
Vonore, TN
Very impressed...starting with the Sunday afternoon call when the garage door was hanging "a-kilter"... Called the Precision number, full well expecting to talk to a "machine", or having to leave a callback number--but impressed when a nice woman answered the call and proceeded to set up a service call for the very next day, first thing in the morning! Service technician James W. showed up exactly on time, and within the an hour the door was completely restored to "like new" condition! Five Stars for James W.!
- Charles Pettyjohn
Vonore, TN
Prompt, fair and honest technician and company.
- Tom Korvas
Vonore, TN
My overhead garage door was not working; it was an old Genie. That this store is open on SAT was wonderful. Their technician, Justin, came and was able to check out if there was any way to save the existing unit. Unfortunately not, as the circuit board was burned out and Genie no longer makes a replacement. Justin was in and out within an hour to remove and replace the unit with a new and quieter Genie. Friendly and excellent! DSmith
- Deborah Smith
Vonore, TN
Technician Derek came out soon after I called. He was awesome. Polite, friendly, and professional. However, while at my home, my faulty door worked flawless. Overall, very positive experience with this company. Would hire again.
- Mario Blasie
Vonore, TN
Your technician John did a great job. He was very professional and knowledgeable and did a perfect job I would recommend your company to anyone who needs garage door repair or maintenance.
- George Evans
Vonore, TN
Precision scheduled service call right away when we were unable to get in and out of our garage. Our service tech, Derek, was prompt, knowledgeable, friendly and very professional. Had us all fixed up within an hour. I highly recommend Precision Door!!
- Anne Asbury
Vonore, TN
Your Service was very quick and professional.
- Pat Mcdonald
Vonore, TN
What can I say, it was a pleasure to work with James for the installation of our new garage door opener! He was on time, worked conscientiously, polite and very knowledgeable. He explained everything he was going to do and the price to the penny!! Truely a great employee.
- Mac Humphrey
Vonore, TN
great response, very efficient.
- Thomas Peck
Vonore, TN
Alex Damon is the best. My house was hit with a lightning surge, fried both my openers. Alex came after supper, diagnosing the problem and fixed me all up with two new openers.also a key pad. Very professional, cleaned up and hauled away the old junk. Thank you Alex.
- Doug Brown
Product:
Vonore, TN
We were very happy with Michael’s prompt and professional service. He arrived on-time, quickly diagnosed the problem, and had our garage door operating as designed within the hour. Great Job Precision Team! Thank you.
- Jim and Nadine Gold
Vonore, TN
I called Precision when it became obvious our garage door had more issues than we could fix ourselves. They offered several options for appointments, including a few the same day I called. Ultimately Alex came out the next morning. Since we were unable to be there, he called and went over what he found needed to be done. In an hour, he had multiple issues fixed and the door is working smoothly. Alex was courteous and did great work. I will definitely refer Precision for any garage door needs!
- Nancy Buckley
Vonore, TN
We called the night before for service. Josh was here next morning. Took care of our problems with both doors. Reasonable time spent. Reasonable price. I would recommend Precision any time. Thanks for speedy and good service.
- Marie Smith
Vonore, TN
Raymond did a great job plus parts and workmanship are guaranteed for five years!
- Rick Lane
Vonore, TN
Patrick was on time and did a great job , he explained what was the best fix for us . He knew his job well and got the door done faster than I expected , very happy , he picked up everything when finished too ! I wish we could find more co. this good around the Vonore area .
- John Kenjerski
Vonore, TN
The technician was highly skilled and hard working. Had good customer relation skills.
- Bill Webb
Product:
Vonore, TN
Excellent service and extremely two very nice gentlemen.
- Jose Martinez
Vonore, TN
Great response. Called at 11:30, fixed by 12:45. Came from Maryville to Vonore (Approximately 25 miles). Indicated door life is approximately 15 years (our installation was in 2004). Time for an update on parts!
- Chester Riley
Vonore, TN
Same day repair and parts on hand. Chris did an excellent job educating us on how wand why spring broke.
- Marie Smith
Vonore, TN
on time,competent, pleasant
- Gary Harnett
Vonore, TN
quick response
- David Weaver
Vonore, TN
Mechanic Patrick communicated well. Upon initial inspection, he determined unit needed a "control board". The estimate was $300. His next recommendation was a new motor assembly. $600 + additional fees for recommended "stabilizer bar". $87.50. I found a Home Depot "NEW" Champion 1/2 HP assembly available for $218.95 plus tax while he was looking over the system. I give him credit for trying to make the older unit work, BUT, when I told Mechanic Patrick I would pay him for his service call, he said bluntly- You checked online, eh? He said there was a labor charge due for 1/2 hour. He left without returning the system to how he found it. Total charge $72.45 after a $15.00 online coupon the company offers) I will not recommend this company to my neighbors or anyone but DO appreciate their being available during this trying time. However, NOTHING, can excuse the excessive and usury surcharges this mechanic recommended without batting an eye. Subsequently, I found a manufacturer replacement control board for $71.95 and will install it myself and failing that--- I can buy a brand new unit for a fraction of getting a "lifetime warranty" from the company. Patrick was candidly stoic and absolutely insisted on the social distancing required in this chaotic time, to which I respect and honored. But he ought to have returned the system to how he found it and he was clearly unhappy I was NOT going through with paying hundreds of dollars more.
- Lynn Carter
Vonore, TN
TOP NOTCH Honest, on time, great follow up, great service rep.
- Chris Olewnik
Product:
Vonore, TN
I called and service tech arrived in less than 45 mins. He replaced parts on the broken door and the other door before it breaks. He also found a problem that could cause a future problem. I would highly recommend this company.
- Marcia Schwieterman
Vonore, TN
Very informative,helpful and professional
- Robert h Smith
Vonore, TN
This is the second time we have used your company to take care of an issue with our garage door/opener. Your technician was prompt, professional and took care of the problem in a timely manner.
- Barbara Sesny
Thank you for the 5 star review! Precision Door appreciates your loyal repeat business and feedback. Enjoy your new quiet, smooth operating garage door.
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
Derick explained the problem and cost to me in advance of the repair which I appreciated as I am recently widowed and this is all new for me. Derick was kind, efficient and professional. I would highly recommend Precision Door Service. In addition, from the time I made contact until the time Derick came to the house, I was kept informed the entre time.
- Terrie Hare