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Read what people are saying
about Precision Garage Door in:

Vonore Area, TN

Precision Garage Door of Knoxville
has received 54 reviews, averaging 4.93 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wonderful customer service. Our garage door broke and they were at our home within 2 hours to repair it. I will definitely use them again.
Kelly Stone
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have an 18 foot garage door, in Madisonville, that snapped a spring. I called late Monday afternoon and they came out Tuesday morning. They repaired my door back to new operating status. The guys were courteous and professional. This is the second time I have used Precision, since we moved here. The first time I had them install a new garage door and opener on our lower level. Everything is working great. Thank you Precision Door. I'm a customer for life.
Tim Stoyer
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am loving going in and out of my garage, before I had to open it manually cause I had broken my old one and messed up the knobs causing it not to open all the way, I called precision garage door of knoxville an got a appointment the same day, they came out and in no time at all the technician had it fix. he explained every thing to me and was very polite, I told him if I have any more problems that they would be the first ones I would call.
Kathy Williams
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent fast service. This is the second time I have used Precision since moving up here. The first time they came out within hours to fix my garage door (it was broken off the springs and would not close). It was fixed quickly and back in service. This time the door had closed on a car and one of the joints was bent making the door inoperable. I called yesterday evening and Josh came out today and fixed the problem. Again, fast and great service!! If ever needed in the future they are the first ones I will call.
Micheal Snider
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

quick response
David Weaver
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mechanic Patrick communicated well. Upon initial inspection, he determined unit needed a "control board". The estimate was $300. His next recommendation was a new motor assembly. $600 + additional fees for recommended "stabilizer bar". $87.50. I found a Home Depot "NEW" Champion 1/2 HP assembly available for $218.95 plus tax while he was looking over the system. I give him credit for trying to make the older unit work, BUT, when I told Mechanic Patrick I would pay him for his service call, he said bluntly- You checked online, eh? He said there was a labor charge due for 1/2 hour. He left without returning the system to how he found it. Total charge $72.45 after a $15.00 online coupon the company offers) I will not recommend this company to my neighbors or anyone but DO appreciate their being available during this trying time. However, NOTHING, can excuse the excessive and usury surcharges this mechanic recommended without batting an eye. Subsequently, I found a manufacturer replacement control board for $71.95 and will install it myself and failing that--- I can buy a brand new unit for a fraction of getting a "lifetime warranty" from the company. Patrick was candidly stoic and absolutely insisted on the social distancing required in this chaotic time, to which I respect and honored. But he ought to have returned the system to how he found it and he was clearly unhappy I was NOT going through with paying hundreds of dollars more.
Lynn Carter
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door just stopped working. The next day, Precision came out and rebuilt my door. It works great. Patrick, the technician, was great at explaining my choices related to the repair. Great service. I would highly recommend this company.
Linda Gleckler
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Patrick was on time, courteous, very knowledgeable and neat. Did door repair in the time frame he said he would. It is fixed and I am pleased with the job. A little pricey but you pay for what you get in most cases and this was one of those cases. Very appreciative of the job well done. Would definitely use again if the need arises. Thanks Patrick
Jacqueline Bell
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was impressed with the fast response from day one. Within 2 weeks I had a garage door installed and working very good. Another garage door company told me that my door would have to be special ordered and it would take over a month to just get the door, then another 2 weeks before they could install it. With Precision, they said it would not be a special order and they had it in within 2 weeks! Great experience!
Steve Lynn
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Needed repairs so I googled. Clicked on Precision Doors, read the reviews, set up an appointment. Josh C. Was the technician that came out to assess the problem. Josh was very professional and knowledgeable. Replaced the opener in about an hour. Will definitely refer Precision Doors. Liked the way they sent information on which technician to come, Josh.
Peggy Waters
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

TOP NOTCH Honest, on time, great follow up, great service rep.
Chris Olewnik
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called and service tech arrived in less than 45 mins. He replaced parts on the broken door and the other door before it breaks. He also found a problem that could cause a future problem. I would highly recommend this company.
Marcia Schwieterman
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alex did a really great job of installing a new trim around the garage door so that it would no longer stick. He is helpful in explaining all parts of the process. Thank you so much for fixing this problem.
Sandra
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

real pros, job well done thank you so much. james & margo.
James Green
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James called before arriving and then arrived on time. Fixed my problem quickly and was extremely professional. Provided me with useful information about my garage doors. Will definitely use Precision again.
David Rice
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very informative,helpful and professional
Robert h Smith
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your two employees that have installed and serviced our garage door opener have been nothing by professional, courteous, and friendly. I would highly recommend to anyone to use you services.
Rod & sharon Ouellette
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had used Precision four years ago and was well satisfied with the work done. The job for this week was done by Nick, who arrived on time and provided proper lubrication for the smooth operation of my garage door, especially focusing on the liner framing the door. I had been having trouble with the door sticking before opening. I am grateful for his instruction on how to keep the door maintained so that this problem will not be repeated. Excellent work, thank you. Five Stars.
Sandra
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

patrick did a very good job very friendly and polite .
Sammy Baines
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I picked your business out of the yellow pages for the military discount, and I'm glad I did. Josh called in, was on time and in about an hour had the garage door operating again. If he is an example of your whole staff and crews, you have nothing to worry about. Very professional, even explained how to lubricate the rollers and hinges, if its needed. Extremely pleased and satisfied with his performance and knowledge of my garage door.
James J Speed, MSgt USAF (Ret)
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

SUPER SERVICE!!!! 0730 CALLED---1000 AM --DOOR REPAIRED!!! GREAT GUY, JAMES!! THANK YOU, JOHN
John Hunt
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service with professional technician installation.
John Lyons
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

excellent service, friendly and on time
Jack Benton
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Internet web page with 12 hour service hours listed. Called at approximately 2:30 pm and door services completed by 5:30 pm the same day. Rated at 5 Star. PDS Overall service performed on both garage doors. Service call was conducted in a professional and courteous manner. I would recommend this company to my friends and family.
Steve Orr
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

PATRICK CAME OUT AND WAS VERY PROFESSIONAL, AND KNOWLEDGEABLE. HE REPLACED MOST EVERYTHING INCLUDING THE COIL WHICH I HAD PURCHASED A YEAR AGO FROM HOME TOWN AND HE WAS DONE WITHIN 2 HOURS. NEW GARAGE DOOR MOTOR, COIL CABLES AND WIRES?
Kathy Miller
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician, Patrick. It is our pleasure to serve you.

Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This is the second time we have used your company to take care of an issue with our garage door/opener. Your technician was prompt, professional and took care of the problem in a timely manner.
Barbara Sesny
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your loyal repeat business and feedback. Enjoy your new quiet, smooth operating garage door.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional,definitely will use your service again. Thanks.
Patrick Bertschinger
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. We look forward to serving you in the future.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Nick arrived on time and got to the problem right away.he explained what was needed and gave us the options of repair or replace with cost and discounts.since we are seniors we appreciate his concern . We chose to replace as the door is showing much needed repairs . Thank you for your quick service and nick was awsome.
Douglas Paul
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on the service you received from Nick. It is our pleasure to serve you.

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional young men. They tried to figure out the problem and did a couple of things that might help. Time will tell if we continue to have the problems. I'm beginning to think we should not have gotten the new opener before talking to Precision.
Judy Waters
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had an excellent experience, honestly the way things should be. The technician was prompt, courteous, and knowledgeable. He diagnosed my issue and then gave me several options to resolve it. I feel fortunate I came across this business when my garage door broke. I will highly recommend them to my friends if they need garage repair.
Philip Oliver
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to your friends.

Service Provided:
Garage Door Repair
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