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about Precision Garage Door
Precision Garage Door of Knoxvillehas received 89 reviews, averaging 4.00 Stars:
Loudon, TN
Corryton, TN
Price ended up being higher than quoted over than phone as tech found additional things wrong, but overall service was excellent and tech was extremely nice and efficient and cleaned everything up when finished. I would defiantly recommend this company.
- Debbie Carter
Knoxville, TN
The door spring broke and Preston was here the same day. A great young man and knew what he was doing on the repair. I went ahead and replaced some other parts for preventative maintenance. The cost seemed too high, but he was here, and I trusted his opinion on what needed to be done. Preston would get a 5 star rating, but the cost... Kirt
- Kirt
Strawberry Plains, TN
Preston was very nice had everything on truck to fix it came the very same day I called only complain I had was a little pricey.
- Lynn Paxton
Louisville, TN
A little pricy, but fast and courteous service. Technician (Deric) was friendly, well-trained and professional. He said the company would be emailing my receipt and warranty information, but never did receive it. Hopefully, it will arrive soon.
- Gary Heath
Knoxville, TN
I had used the company before for a spring replacement.
- Chris Marcus
Loudon, TN
Derek came out within 1 1/2 hours after I called the office. He had to replace the spring, rollers, cable. Within an hour, it was done. The service was amazing. Thank you.
- Leslie Fisher
Walland, TN
Chris Pease was our repairman. Very well mannered young man, while still friendly. He did a great job, just thought someone needs to know. Thanks again, Chris Pease!
- Ben Cooper
Knoxville, TN
Service was fast! Same day repair. Staff was professional. Repair was a little pricey IMO but the job was done to my satisfaction.
- Marty Trewhitt
Knoxville, TN
Although you were not able to repair the issue with my garage door as you don't service this brand of door your technician was prompt, courteous and professional. I will keep your company in mind for future reference. Thank you.
- Charles Hammond
Knoxville, TN
I was very, very impressed with many aspects of Precision's service. Their phone staff and our technician (James Wells) were fantastic. This was a last minute call on a Saturday. They fit us in with a time window of 6-8pm, and James arrived at 5:30. He quickly diagnosed the issue and was up front about the repair and cost. It was completed in around an hour, and it's never sounded better. However, after doing some research I'm not so sure about the cost. It was hundreds more than almost any estimate I found online for a similar job. The invoice lumped most of the expense together under 'PDS Overhaul', so I don't know the charge for individual parts, labor, etc. There's also a mysterious 'shop fee'. I'm not a big fan of the financial side, but everything else was amazing. Next time I need something, I'll definitely consider Precision - but I'll also be shopping around.
- Joel Cooper
Knoxville, TN
Did good work. Told me what was needed in the future.
- Robert Keefer
Jefferson City, TN
Fast, professional service today. Thank you Hayden D.
- Jim L.
Knoxville, TN
Great service. Technician called with plenty of notice when he would be there. Very professional and courteous. Explained what needed to be repaired and estimate before did any work. Only complaint called on Saturday because door wouldn't close, and didn't get a technician until Monday.
- Paul Day
Knoxville, TN
The people representing your company were courteous and professional. The service call was scheduled at the time most convenient for me. Patrick, the technician assigned to the call, was prompt, very personable and knowledgeable. The main problem was immediately addressed, and other areas of concern were identified. The decision to contact your company was based on the professional and personal television advertisements viewed.
- Beverly C
Loudon, TN
needed a new garage door opener as mine was not working due to lightening strike I WAS OUT OF TOWN WHEN IT WAS NEDED FOR ME TO GET AN INVOICE FROM COMPUTER!!! I NEED AN INVOICE SENT TO ME FOR THE INSURANCE PURPOSES!!!PLEASE SEND ME AN INVOICE/BILL TO MY HOME ADDRESS! I PAID FIOR YOUR SERVICE WHEN WORK WAS DONE....PLEAASE SEND ME A COPY OF A PAID BILL!! I AM 81 YR OLD NON-TECHIE1 PLEASE SEND ME INVOICE/COPY OF PAID BILL!!!!
- Linda Atkins
Sevierville, TN
The repairman was courteous, knowledgeable and efficient. He diagnosed the issue with my opener quickly but sadly I could not afford the price he quoted for a replacement. I will have to settle for waiting or a cheaper brand. But I happily paid for the service call and his advice.
- Mary Bell
Talbott, TN
Service was great! One hour to overhaul our big garage door. 5 year warranty! and he was here within 90 minutes of my call.
- Sue and james Burch
Claxton, TN
I asked about any discounts online and he said no I don’t like paying full price for anything it would’ve been nice to get a little bit of money off But they did a good job they were fast and professional
- Mark Conley
Claxton, TN
Honest friendly service
- Norman Teller
Eagleton Village, TN
service was fine but I didn't appreciate being told there was a $25 service fee above the $598 quoted on the phone. It was waived but only because I objected.
- Bailey Earith
Product:
Oak Ridge, TN
The garage door repair went great, service fast and timely but was disappointed that the $15 coupon for repair wasn't honored.
- Peggy Tague
Pittman Center, TN
I felt that the price was somewhat steep for an hours worth of work. I had to have the spring replaced so didn’t have much chance to shop around. Repair Technician was great
- Randy Dillon
Claxton, TN
Had a garage door opener installed by Michael Hall and he was very professional. Made sure everything was operating correctly. Minor issue up front as the appointment time was missed by 3 hours and I had to call in a few times to see where the service person was and on the last call I was told the appointment was cancelled. After a few minutes this error was corrected and Michael arrived about 15 minutes late which was appreciated. Original quote was $538 installed and ended up $600 when done, but everything is working now.
- Robert Richer
Product:
Pittman Center, TN
While he did a good job, got here on time, and did the work quickly and efficiently, I thought it was overpriced. $690 for one door spring, bearings, cables, and rollers, which I don't think I really needed, but to get the warranty, you have to get it all done. (It was $550 just for a new spring and installation, which is what I really needed, and to me that is too high). He was here less than 1 hour. I felt they tried to upcharge me to get me to spend more money. Like the extra parts that I don't think I needed then he also wanted an extra $100 for extra warranty. Otherwise I'd have given them five stars.
- Terry Jones
Knoxville, TN
Thank you Adam with great service. Very courteous and patient . Adam also answered any question I asked and also gave my granson some advice on becoming a repairman. Great guy Adam. Janice Mazon.
- Janice Mazon
Madisonville, TN
Precision Garage doors came and evaluated our garage door and was able to locate the problem and fix it right then. The workers name was Micheal. He spoke to my husband on the phone and me and was very effecient with everything and it was less than an hour. And a discount to boot from 573.00 to 560.00. Thank you Micheal at Precision Garage doors.
- Marjorie Lee
Product:
Maryville, TN
Went above and beyond to insure our garage door was operable before he left. What started off as just a door opener replacement turned into a little more when the garage door fell and nearly took him down with it. Kept his composure and finished the job.
- Eric Lingerfelt
Product:
Vonore, TN
Raymond did a great job plus parts and workmanship are guaranteed for five years!
- Rick Lane
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James was great! He came and replaced our opener without great fanfare. Up front, I was a little disappointed that they were not able to fix the Linear we had, but James did explain they just couldn't carry every part needed. We are very happy with the Genie that was installed and it is soooo much quieter than the old one.
- Joe Lampe
Product:
Technician: James W
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
The Service man came borrowed my car opener to use to open my husband's car and when they were finihed the service man gave me my door opener back. My husband's car opens and shuts everything great. Next day I left opening garage door from garage wall pulling out in my car and my garage door no longer works. Dave'scar work's fine.
- Eleanor Etter