Review:

Precision provided EXCELLENT customer service from the initial call through the entire process of having our garage door repaired. Precision exceeded our expectation for quality workmanship and fair pricing. Nick was at our home within 4 hours of calling for help! (Our garage door would not close!) Nick conducted an assessment and we discussed various options including pricing for services. We agreed on the work and Nick was awesome! He was professional, efficient and completed the work exactly as discussed. The door works like new! We are very happy customers and WILL RECOMMEND Precision Garage Door of Knoxville at every opportunity. Again, they provide high quality work from a highly skilled, personable professional at a fair price.

WOW! Thank you for the 5 star review. Precision Door appreciates your business and recommendation. It was our pleasure to serve you.

Review:

Definitely 5 star service! Technician was very knowledgeable!

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to serve you.

Review:

I called for repair of broken spring and estimate on new opener. It was about 11:45 am I told the lady on the phone it was not an emergency and if needed we could wait a couple days. She was very nice and said they would have a tech at our house between 3 - 5 pm.The tech called at about 2:00 pm and said he would arrive around 2:30 he came and replaced both springs all rollers, pulleys, cables, and put a new opener up and was gone by 5:15.

Review:

Excellent job. Quick and precise!

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to serve you.

Review:

Five star service for sure. Called and made appt in the morning and the technician called 35 minutes ahead of time to alert me to time of arrival (exactly on time). Diagnosed the problem in 2 minutes and fixed it in 5. Very courteous and will definitely call this company again.

Thank you for the 5 star review. Precision Door appreciates your business and feedback. We look forward to serving you in the future.

Review:

As always the technician and the service were top notch.

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to serve you.

Review:

James was the technician who did the work for us. I appreciated that he called about 25 minutes before his arrival to let us know he was on his way. When he arrived, he was the consummate professional...respectful, kind, and knowledgable. We had an older system that, frankly, was not worth repairing. James confirmed this, but did not pressure us into our decision to replace the opener as well as the springs. Once we decided what needed to be done, he went straight to work and did not stop until it was completed...and, he had a great attitude throughout. We are very happy with Precision Door, and especially with James.

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician, James. It was our pleasure to serve you.

Review:

Chuck did a great job! Sorry for the late response but you are in my cell phone as a go-to business.

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to serve you.

Review:

5 stars. Door sensors replaced. Tech was timely, polite and knowledgeable in his profession. I would definitely utilize this company again.

Thank you for the 5 star rating. Precision Door appreciates your feedback and business. It is our pleasure to serve you.

Review:

Please submit a itemized copy of my purchase as per my request thank you for your prompt response

Review:

We selected Precision because of the excellent service you provided earlier this week to our neighbor who had her garage door repaired. James Wells did the work on our garage door. He was extremely open and informative about the items which needed to be replaced. The builder of this condo complex installed the two stall doors which were serviced by only one spring. Mr. Wells was very efficient and left the work area neat and tidy.

Review:

Prompt, experienced and reasonable.

Review:

I scheduled an appointment to get an estimate on how much it would cost to replace our old wooden garage doors. James G. called and said he was running ahead of schedule and if I did not mind would come out earlier than my schedule time, which I thought was great. When he arrived he was well dressed and very friendly. He introduced himself and shook my hand. I told him what kind of doors we would like and the color, he never tried to persuade me to buy different doors but instead gave me an estimate on the doors we wanted. He did tell me about an extended lifetime warranty they offered and I made the decision to go with it because it was a good deal. He was up and front with me that if the doors were not in stock it could take up to three weeks to get them in, he also explained about how long it would take to actually install the doors. I was very happy with the price and James G. telling me step by step about the price of the doors and the installation. I would definitely recommend this company to family and friends.

Review:

always willing to listen to what you need. Not a pushy sales pitch.

Review:

Precision was professional and very thorough. Noticed that the original installers had installed the wrong torsion springs and also the tracks were not aligned properly. With in 1 1/2 hours they had the springs fixed and the garage door realigned. It has never sounded this quiet and work so smooth. We will only be dealing with Precision in the future, but hopefully we will not need them for 10 years.

Review:

I called Precision this morning at 9am about wiring trouble to my sensors. They informed me that they would have a technician there between 11am and 1 pm. The technician(Josh)arrived about 1110am. He required my sensors and now my garage door opener is working fantastic.

Thank you for the 5 star review. Precision Door appreciates your business and feedback on Josh. Happy to hear your garage door is working fantastic!

Review:

I was very happy with our service and the replacement of our garage door. Our garage door broke and we called the next morning and someone came out a couple of hours later. We needed to have our garage door replaced. Patrick was nice enough to help us get the door to close till they could come and replace the door. The 2 employees who installed our new door was very nice and fast on the install. I would highly recommend Precision to anyone and will definitely will use you again. Thank you!

Thank you for the 5 star review. Precision Door appreciates your feedback and recommendation to others. We're happy to come back out anytime you need us.

Review:

the guys were on time and were professional

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Review:

Same day service, and quick repairs at a reasonable price. 5 year warranty too! Works great again, definitely smoother and quieter now. One less thing to worry about. Would definitely recommend!

Thank you for the 5 star review. Precision Door appreciates your business and recommendation. It is important to us to provide 24/7 LIVE customer service and same day repairs. It is our pleasure to serve you.

Review:

I have used Precision several times over several years and would not think of calling anyone else. Great work!!! I will call Precision and recommend to my friends. I recommend Patrick!

Thank you for the 5 star review. Precision Door appreciates your loyal business and recommendation to your friends. It is always our pleasure to serve you.

Review:

We were very pleased with our service representative, Patrick. He was very helpful and gave us good advice and explained our problem to us. We rate our experience with your company a 5.

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician Patrick. It is our pleasure to serve you.

Review:

These folks are the bomb! Called one late afternoon and they were here first thing the next morning. They had my old 20 something-year-old garage door fixed in no time. Patrick was great! He went beyond what anyone could have expected. Very professional, efficient, knowledgeable and friendly. New springs, rollers, cables and lots of adjustments and my door is like new.

Thank you for the 5 star review and 'the bomb' label. lol Precision Door appreciates your business and feedback. It is important to us to provide 24/7 LIVE customer service and same/next day repairs. It is our pleasure to serve you. We think you're the bomb also.

Review:

As always, Nick and Precision did a fantastic job. Precision is the best in Knoxville and beyond. Highly recommended.

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is always our pleasure to serve you.

Review:

Patrick repaired some minor damage to our garage door and replaced wheels and springs, weather seal. Very prompt, explained everything, helped with a sensor issue. Whole experience was excellent.

Review:

James was the kind of service advisor you want to come to your home Professional courteous and honest. He could have more than I needed but did not good experience

Review:

Outstanding customer service! Tommy was fast and very professional. He knew exactly what was wrong with my garage door as soon as he looked at it. All repairs were made within 30 minutes of his arrival and we even talked baseball while he worked. Scheduling around my busy lifestyle was also very easy. I'm extremely satisfied with Precision!

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is important to us to provide 24/7 LIVE customer service and same day repairs for folks with busy schedules. It is our pleasure to serve you....and talk baseball.

Review:

This is my first time to use Precision. I liked their website and felt confident in my selection because of the detail they provide about their technicians. We had James and he was very professional and did a great job explaining the issues and solution. He was there on time and was done earlier than he expected. We did have an issue a few days later on a Saturday but Chuck, the owner, sent another technician right over the fix the problem. I definitely recommend them.

Review:

Your serviceman arrived early and worked steadily until completion. He went over all our options with us and we chose the one that fit our situation. He did a very good job!

Review:

Professional service. Explained work to be done, gave options. I will use their service in the future

Review:

I called Precision at 9:07 this morning and Nick knocked on my door at 9:32 to do the repair. I couldn’t believe how fast he was in getting to me and the repair was just as painless. He was walking out of my house with the repair done in exactly an hour after I originally called. I also appreciated that he called to give me his ETA and that their was an email with photos of the technicians so when Nick called I was able to look in the email and know who to expect. Great service!

Thank you for the 5 star review! Precision Door appreciates your business and feedback on our service. We provide 24/7 LIVE customer service so we can respond immediately to emergency repairs. It is our pleasure to serve you.