Review:

We have used them before and were happy with their work.Nick was very efficient and polite. We will definitely choose Precision again. w

Review:

Nick was very professional and completed spring and hardware upgrade in a timely manner. Price was higher than expected.

Review:

So I didnt get to use Precision to fix my garage because my home builder used a different company. I still want to write a review on my experience. Tommy came by the house and looked at the damage. Three panels had to be replaced or the whole unit. He gave me the estimates for both which allowed me to make an informed decision. He then explained why it may be better to go the people that installed the door because it would look better. And I can tell you I appreciated that because it was the right thing to do. He then let me know if anything else needed to be replaced to call Precision. When its time to have a spring replaced you know who I will be calling. This experience has ensured that I will use this company going forward. Its the little things that make the difference, and you have gained a customer for the future. Thank you.

Review:

Sherry and Josh were great getting us serviced first thing in the morning. Josh knowledge and informative friendly manner was greatly appreciated. Thank you! Will recommend to our neighbors.

Review:

Josh, our tech, came promptly, as he said he would. Found the problem, quickly & took care of it. Will always call Precision Door. They do what they say.

Review:

Josh called 30 minutes prior to arrival......fast, courteous and efficient installation. We'll, certainly, suggest Precision Garage Door of Knoxville to anyone in need of garage door services.

Review:

Josh immediately analyzed and fixed the problem. Very prompt and efficient.

Review:

The Precision Team is worthy of anyone's business. Our garage door had been leaking and collecting water in the home purchased, called them, their response was quick. They sent the salesman out to assess the situation. No attempt to force sell, gave us all the options, and a time frame. To our surprise, they were earlier than expected. Fantastic Job! Called again about a month later to install a garage threshold. Customer Service and Response from precision is above average. Highly Recommend!

Review:

Tom Travis was prompt, friendly and professional in installing a new garage door opener and auxiliary equipment. I would highly recommend this company and Tom, the technician.

Review:

Excellent service provided by Josh. He arrived within 20 minutes of my phone call. Explained the problem, provided an estimate, and competed the work. Very professional. Made sure everything was clean and working before he left. Also suggested appropriate maintenance schedule to keep the doors working smoothly. I would highly recommend this company and particularly, Josh, to provide services.

Review:

-Really appreciated the helpfulness and kindness of Tom. I will definitely continue to call on you again if I have trouble. You try to do things right, which is rare these days!

Review:

Josh did a great and professional job.

Review:

Very satisfied with installation.

Review:

Outstanding service! Technician Josh called and asked if he could come early, which was wonderful. He did an excellent job in a very professional, but friendly manner. Also, thank you to the management team for recognizing the value of hiring former military members. Ron

Review:

I called at 9:30a.m and Josh was here before 11a.m. and checked out my opener problem and gave me choices, I chose to replace the opener and it was installed within an hour. Service was exemplary.

Review:

Excellent customer service! Called in the afternoon to have opener serviced/repaired and Josh was here @ 8:30 the next morning. We were very pleased with his work and, of course, the new opener.

Review:

This is probably the best door opener I have ever seen. VERY quiet, and always ready to work!

Review:

Prompt attention, friendly and expert work. 5 stars all the way.

Review:

Was very pleased with the service. The technician was patient and explained everything he was going to do. Would use him and your business again, but Hopefully not!

Review:

Excellent fast service! Very friendly. I called on a Thursday and they promptly arrived and had my door fixed by Friday morning.

Review:

it is now April 25th and I still cannot get anyone to tell me when my door will be repaired! NOT HAPPY WITH PRECISION!

Review:

Prompt and courteous service man (Josh). I highly recommend Precision Doors. They rebuilt our door in 2011 (new motor etc.) and we've had two minor repairs since.

Review:

I am pleased with the exceptional service on my ancient (1973 model) garage door by James, who replaced the broken spring and some other parts that were failing because of age. He was prompt and courteous. The door is now working perfectly . . . and quietly, too.

Review:

We contacted Precision and they immediately responded to our needs. They sent a service man to our home who was very knowledgeable and intelligent. In fact, he knew exactly what he was doing and performed his repairs professionally with absolute perfection. Additionally, my garage door is more than 20 years old and it now runs like new thanks to him. I thank Precision and their repair man with a FIVE STAR RATING!

Review:

My garage door would not open. The switch had to be replaced and I purchased a new remote. James was excellent in determining the problem and expediting the solution. I highly recommend this company.

Review:

I was pleased with the work that the technician performed.

Review:

Prompt service and great technician who took the time to explain to me what was wrong with my garage door and how to fix it. Although my situation was not critical, I choose to get all of the parts replaced to extend the life of the motor and prevent future problems. The work was done efficiently, and the original working parts on the door were replaced with those of a better quality. In a short period of time, I had a garage door that purred as it lifted and closed vs. the rattle-trap that it had been before. Very professional. I highly recommend Precision and appreciate the 5-year warranty.

Review:

My garage door was professionally installed by Precision a couple of months ago. Last night the lift assist spring broke. I called Precision and a tech (Nick) was dispatched today to repair my door. The technician showed up as promised. Nick spent time establishing the root cause of the failure and took steps to ensure that the cause of the failure didn't happen again. After some signatures, I was up and operating again! Again, it's unfortunate that there's only five-stars available! Can't recommend Precision enough.

Review:

We were pleased with the workmanship and the knowledge of Patrick who did the work. We were satisfied with the fix and the time it took to do the repairs needed. We feel the garage door is reinforced with new components and is much sturdier than before (new springs, struts, rollers, and bearings). I would recommend this company and they came out and repaired on same day!

Review:

Late Friday night, the spring on our garage door broke. We figured that Monday would be the earliest that we could have another spring installed. Precision changed all that! Within a few hours of making the call, Patrick had arrived, gave us an estimate and installed a new spring, rollers and cables. We definitely would recommend Precision and will be using them in the future!