Review:

Robert worked hard to reset our drive but went further by explaining his work. Then he explained the "just in case" steps to take if the drive failed again. He truly wanted us to have worry-free garage door openers.

Review:

They were very prompt, were able to come within 30 minutes of our calling for a repair estimate. Their Technician, Chris was very well trained, courteous and gave my wife and I two estimates to choose from. We decided on the better, more thorough repair to replace the broken garage door spring and rollers with a 5 year guarantee. We are very pleased and would recommend Precision Garage Door to anyone needing Garage door work.

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James called before arriving early. He was polite and worked efficiently.

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I called today, Robert was here during the time window. Very professional and pleasant. My options were explained and no pressure. Very happy

Review:

Amazing service!! Our technician was Robert!! He was very professional and knowledgeable to help us with our needs to repair our garage door!! Thanks Robert !!!Incredible Work!

Review:

The spring on our garage door broke and was unusable. I contacted Precision on Sunday and they were able to schedule us for the next day. Their employee was prompt and I received a thorough explanation as to what needed to be done as well as pricing up front. We are very satisfied with the service we received!

Review:

I literally could not believe the service. We came home from a trip to a door that wouldn’t open. A quick look revealed a broken spring. I found precision through a google search and based on reviews gave them a call. This was around 1145am, the person who took my call said an appointment was open between 1&3pm so I took it. The technician called at 1245 to say he was on his way and arrived literally at 100 sharp. He inspected door thoroughly and explained a lack of maintenance (my fault) had allowed the door to get in pretty rough shape. He replaced broken springs, all rollers and cables, thoroughly lubricated all moving parts, and adjusted the whole unit. It wasn’t this quiet the day it was installed 11 years ago. The tech was incredibly knowledgeable, efficient, and professional. The job was completed by 230pm, I just never expect that kind of service these days.

Review:

Robert called to let us know what time he would arrive. He was friendly, professional, timely, and did a great job explaining the repairs needed. Customer service was excellent and I would definitely call Precision the next time. Great job Robert - I enjoyed our conversation! #GOCATS!!

Review:

We were EXTREMELY IMPRESSED with the service we received from Precision Door Service. We called at 7:30 AM and Patrick was at our house in a Precision marked truck by 9 AM. He assessed our door issues, gave us a quoted option of repair (with a 5 year warranty) to be done that day or replacement ( with a 1 year warranty) that would take 3 weeks to be delivered. We chose repair, including reinforcing the 19 year old door. The repair was done in 2 hours!. It's like having a brand new garage door. So quite and smooth running. We chose Precision on the basis of a friend's referral and their 5 star rating on Google. We will not hesitate to refer them whenever we can. They gave us speedy service and piece of mind. (You never realize how important a garage door is until you have one stuck have way down and night is fast approaching. ) THANK YOU Patrick and Precision for making our lives safer and easier.

Review:

I have to give credit where credit is due, these guys are incredible. Great price excellent service outstanding assembly they had a great door that looks beautiful in front of our house. Strongly recommend them. Thank you gentlemen

Review:

I highly recommend Precision Overhead Garage Door Service to anyone in the Knoxville area. My 13-year-old opener was failing and had become unreliable. I decided to replace it rather than repair. I contacted Precision and in less than two hours Josh (technician) arrived. In a little over an hour he had finished installing the new opener, backup battery, remote, and outside keypad, and two remotes. He also showed me how to program the keypad and my car's Homelink remote. His work was very professional and there was no mess to clean up when he finished.

Review:

I had my new insulated garage door installed this morning. It is beautiful and quiet and I am so looking forward to using it. John, Tom and Frank did a wonderful job, and were courteous, timely and proficient. I am so glad I called Precision.

Review:

after checking parts cost online I was surprised at the cost I was charged. james wells quoted me $698 for a door rebuild. I agreed thinking the part were expensive. I could have got the parts online for $250. he worked for approx. one hour. if you do a 100% mark up on parts cost, his labor was $198 per hour. I know I agreed but I should at least have a statement showing the cost of the items. the statement he gave me on line shows $00. cost of each item. he did very good work, and was very courteous, a very pleasant person.

Review:

Response time was good. Pricing was not, did not accept Mint Magazine coupons that they sponsor.

Review:

James was very prompt, very organized, and very personable. He replaced my broken garage door spring system in an hour and did a great job. I will DEFINITELY use Precision Door Service if/when I need service again and I WILL ask for James next time.

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Robert was on time, kind, professional and thorough. He fixed my problem quickly and provided options for future repairs and replacements.

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I had Garage doror repaired. Broken spring and cables had unwound. Chris came out and a incredible knowledgeable individual. Got things fixed up and repairs made and a thourough examination of all parts of the door and operating mechanism

Review:

I don't know about you all but customer service means EVERYTHING to me. From the moment I walked in to Precision and spoke with Scott, I never considered going anywhere else. Unlike some people, I did my homework and researched numerous garage door companies. Precision was "hands down" the best. Great customer service, great quality, and great price. The installation of my new garage doors was almost immediate and the technician, Nick, was awesome. He was very knowledgeable, respectful, and prompt. I give Precision "two thumbs up" and will definitely recommend them to others. PRECISION, YOUR AWESOME!!!

Review:

Called for a service call and was scheduled for the same day. Technician, Robert showed up at the scheduled time. He was very courteous and knowledgeable. I thought I had a broken cable which actually turned out to be a broken spring. Spring was replaced and he verified door was working as expected. Definitely would recommend Precision Doors for any garage door problems. Great job Robert. I enjoyed our conversation.

Review:

I've lived in my current home for 36 years and my old door needed replacing. I was extremely glad to have come upon Precision Door Service. In 3 hours, their Technicians installed a beautiful new garage door for me at a very reasonable price in my estimation. I will call on Precision Door Service for any future service of this nature.

Review:

My door would not open or close. They were busy til tomorrow at 11 but had receptionist call back and sent out the nicest guy. Door was a very simple fix.

Review:

Patrick was very professional and knowledgeable on our garage door needs. He explained pricing on everything in detail that was needed at the moment and what we were needing in the future. Very much appreciate his honesty. Would highly recommend this company

Review:

Jame did a fabulous job - and I am very picky! No only was he technically competent he had great customer skills. Totally rebuild our old door - rollers, cables and springs and replaced the drive motor.

Review:

Very professional; courteous: great job!

Review:

My experience with Chris, one of the technicians, was quite enjoyable and he explained everything thoroughly. I have some preliminary work to do before I can install new garage doors, but I definitely plan to ask Precision Doors to do the job for me. Thank you, Chris.

Review:

Thank you Alex for the great service and very quick to come to our home!

Review:

Chris was great! He was very knowledgeable and professional! He gave me some great pointers too. Precision Door will be my First Call if I ever need service again! Thank you Chris!

Review:

Extremely satisfied. Service tech was prompt, knowledgable, and explained the situation well so I could understand and gave options.

Review:

When you need a repairman, it always seems to happen during the weekend or a holiday. As my luck would have it, my garage door spring broke on a Saturday afternoon 12/14/2019 and my wife was out Christmas shopping. I called several numbers and was told they were closed. I then called Precision Door and was able to talk with a very nice lady that took my information and said a repairman would be there within a couple of hours. Within 30 minutes I received a call and the repairman was on his way. My door was repaired by Roger and I was very happy with the service and price I received. I would highly recommend you consider Precision Door to repair your garage door anytime.

Review:

Excellent prompt service. Very friendly and courteous technician