Precision Garage Door Service of Knoxville

The technicians that came to my house made the job perfect. They were friendly, professional, knowledgeable and efficient. Best customer service I have had in a long time.

- Gayle Pereira

Pros: Customer service line and the tech were friendly. Response time was good! Cons: Massively overpriced compared to the competition. Tech showed up early before I got home, told my wife that a torsion conversion would run 1,710.00 or that he could do a “full overhaul” for north of 2,000.00. He continued to say that our original Torque based system was an inferior product, that Precision wouldn’t install a replacement, and that I would have a hard time finding anyone to do it this week. This was after I was quoted ~600.00 on the phone. After some back and forth I asked the tech to leave some quotes so that I could shop. Imagine my surprise when I found a competitor, my next call, 10 minutes down the road, willing to install a replacement torque based system for ~500.00 the very next morning (Sunday!). I was so excited by the savings I opted to go for the conversion to torsion and spent 720.00 all in. I showed the tech the quotes I received from Precision for nearly 1,000 dollars more and we had a good laugh about it. Like I said the employees seemed nice enough and I am sure they don’t set pricing, but I get the feeling y’all were trying to rip me off here. Enjoy my 65 bucks!

- Nathan Stokes

They were at our house within an hour of scheduling. Patrick explained everything to us and got the work done super quickly!

- Claire Martin

Patrick was on time, thorough, & completed the repairs same day. I was pleasantly surprised that I made the call on a Saturday & went from no working garage doors to both working garage doors in a little over an hour.

- Brian Russell

Trevor did an AWESOME JOB resolving our garage door issues!

- Jason Wilkerson

I was very happy with Precision Garage Door and especially Trevor. Quaility of work was excellent and Trevor was very knowledgeable and professional. Trevor went over several options and gave me pros and cons on each. Very satisfied with Trevor and his professional work ethic. Thank you Trevor

- John Gallagher

Hunter done a great job! Very professional and personable. Explained everything that needed to be done and completed the work in a timely fashion. I will definitely use Precision again and will recommend them to those who need garage door services.

- Bill Copeland

A first class job by Precision door company. I used them 8 yrs ago & did a great job on a repair. This time I got a new system installed by Derek who did a fine job, and explained in detail how to operate it. I greatly recommend Precision garage door to anyone who needs door service or a new door.

- Steve C

Same day service. Tech that came was very knowledgeable and experienced. Was never pressured to buy anything but did get new motor and parts. He installed same day. Very fast.

- Jan Loope

I choose precision because Precision is who installed the door and done a good job and I appreciated there good work .

- Richard McLaughlin

very accurate scheduling and service on time with friendly technician ,he changed 2 hinges which were making big noise within 15 minutes I have been using them for last 10 yrs never got unsatisfied

- Kalpesh Parikh

Technician, Peyton Gatlin, provided superior service in a timely manner. He explained everything that needed to done in a professional manner. Thanks very much for superior service. Freddie C Bennett.

- Freddie Bennett

honest and efficient

- Howard Farrington

Same day service and repairs were quick. Highly recommend!

- Doug D

Patrick was great! Wonderful and quick service. 6 stars if I could

- Joseph Levis

Quick and professional service!

- Danny C.

Patrick was prompt and courteous. He explained all my options clearly.

- Mark Dorsett

We are thankful that you can come service our door so quickly!

- Phillip Webster

We have always received excellent service from Precision.

- Fred Coats

Hunter was great!

- Andrea Prudhomme

I have nothing but great things to say about this company! They repaired my door a few months ago and did a great job, and then I had one of my panels sag a few months later, and they knew exactly how to fix it. They are always very professional and quick, yet efficient. Highly recommend! I'm very thankful for them.

- Brandi A.

Thomas gave us a call to his eta was 30 minutes.. he gave us 3 options for the repair. We chose total replacement w 10 year warranty. He was very knowledgeable. Installation was well done. He showed us everything he had installed. Explained our new key pad . Car Wi-Fi switch location etc . Very friendly and professional. Highly recommend. The Jarvis’s Service and product options should say everything but the door because everything else was brand new .so I had to select something to submit

- Barbara Jarvis

Wow! Same day service to have two new openers, maintenance on two doors, and external key pads installed. Patrick and Peyton did an excellent job, and the customer minded service was exceptional.

- Joanne Taylor

The repair man communicated with us for his arrival and solved a lot of the problems that were making our garage door not work properly. The last time we had work on our garage door was in 2012 and Precision completed that repair. Hunter arrived and inspected our garage door and then told us what could be done to make it work properly again. We decided to go ahead and have repaired all of the items that the door needed to make it work properly today and for the foreseeable future. We even had him to install a new rubber across the bottom of the door for appearance's sake, but also to keep small animals out of the garage. Even though the motor has been working well he gave us a quote for a new motor for when (hopefully years from now) the motor should decide to stop working. Hunter completed the work in a little over an hour's time. We can now get in and out of our garage and our garage is our main way to get in and out of our house. Thanks for the good work and the knowledge of how to repair the items that were needed to be replaced.

- Larry L

Preston was wonderful and so helpful, he was extremely knowledgeable and we now have a plan in place to fix the issue and get exactly what we need. Highly recommend. Thank you!

- Kody Paul

I don’t use any Garage Repair Service but Precision. I had the pleasure of seeing Maruk and as always did an excellent job of repairing my Garage Door! Maruk is an employee who greeted me with a handshake. Very much appreciated!

- Glen Kirkorian

Trevor Perry's professional repair put our 28 year old double door back to new condition. He was friendly, on time plus in and out in less than 2 hours,

- Larry Belt

Had my door installed a year ago to replace a cracking double insulted door I’d had for 12 years. Had a few issues, but they came out a few times to address. Then my door was gapping , not sealing on entire top and part of left side. Was freezing in my garage. Maruf came out today and saw it. Fixed it immediately. No more daylight in the garage!!! Very polite and effective. I appreciate the great service.

- Stephanie Loveless

We've been happy with the support from Precision since day one. They put in two new garage door openers several months ago and have always answered quick and direct whenever we have a question. I've recommended Precision to my friends.

- Dave Winstrom

Called to get someone out and you were able to send a technician, Chris Pease, within an hour. Examined door and was able to fix the problem. He was a very polite, pleasant young man and very knowledgable and professional. First time I have used Precision and will be a return customer and recommend to my friends. Thank you

- Cathy Zarchin