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about Precision Garage Door in:
Knoxville, TN
Precision Garage Door of Knoxvillehas received 1672 reviews, averaging 4.93 Stars:
Knoxville, TN
Knoxville, TN
My garage door broke, and was pretty messed up. I was expecting to have to replace my door. Patrick was able to fix it and replaced some of the parts. Now it works like it is brand new. I highly recommend using Precision.
- John Merrell
Knoxville, TN
Tech today did a good job. The problem is the installers were in such an impatient hurry cutting corners. They left twisted electrical wires uncovered. Why did they forget or was in a hurry to go home. So other than that all other encounters were good. Just saying paid good money for quality company. Maybe inform the installers that and pride in their work. That unfortunately was a reflection on the company. Again the techs have always been very good and thorough including today.
- Laurie Milligan
Product:
Knoxville, TN
Very, very prompt and professional. Thomas Wright worked efficiently and explained exactly what was wrong and the different ways it could be repaired. I am very happy with the service. Your reputation is well-earned.
- Patty Ayers
Knoxville, TN
Precision Door does a great job with scheduling and giving you a heads up when the tech is on their way. Preston Stockton was the tech who came today - happy to see him as he has worked on my door in the past. He is courteous, friendly, very detailed in his explanation of any problem and possible fixes. Not high pressured - and he does know his business very well. He works quickly and thoroughly as well as cleans up completely. I feel like continuity within Precision Door Company is a wonderful selling point. Not having a lot of turnover says great things about the company.
- Katie McHargue
Knoxville, TN
I have spent thousands of dollars at my three houses letting these people install/repair garage door issues. Recently, I spent over 5k at two houses having new items installed. I had called for a service tech to come out on a issue with a "brand new system" that was having issues opening and closing. This system had been installed for 4 months. The technician was a nice guy and polite but his company tried to get him to charge me a 65 dollar fee to come out and inspect a system that they installed. Read that twice. They installed a new system (opener, pully (s), etc.. everything but a new door and wanted to charge me to come look at the system they installed. I had to get extremely angry at this and the tech said he would waive it. Are you kidding me? You do not stand behind your work you make people pay this fee of 65 dollars. I will take my business elsewhere this is ridiculous.
- Edward Luttrell
Knoxville, TN
James arrived on time and took care of my keypad problem. While he was there, he checked the door and its operation. He was polite and efficient.
- Elizabeth Farr
Knoxville, TN
Have used Precision before. Tyler was excellent Very knowledgeable about what was needed for repair. Repairs were made and door was restored to service. Excellent technician.
- Edmund Harris
Product:
Knoxville, TN
Precision Garage Door Service met my expectations and thankfully solved all the problems with my garage door. The technician, Patrick Stockton was terrific. He was efficient, knowledgeable and personable - in spite of the excruciating heat! I would definitely recommend Precision to my family and friends. Susan
- Susan
Knoxville, TN
Tyler Combs is the best. No pressure guy which we love, but he was extremely professional and knowledgeable. You better keep him as we want him back if we have further needs. Be careful as he is extremely qualified to take over your company. Not kidding. John and Roberta Hutto
- John Hutto
Knoxville, TN
My expectations were meet in all areas of my experience with Precision Door Service. Technician, Chris Pease was very professional and polite. I would highly recommend your company for all garage door service.
- Jo Firestone
Knoxville, TN
Precision answered my call quickly on a Saturday! Preston was courteous and professional. He fixed my door in a short amount of time. It was great to have someone that knew what they were doing and to be so pleasant. He told me everything upfront and that was the final price!
- Ginger Ray
Knoxville, TN
Derek was excellent
- Stone Mitchell
Knoxville, TN
I had a first world problem this morning, with my 26 year old garage door opener that decided to kick the bucket. I googled garage door was repair and Precision came up, with the highest rating and so I made an appointment, happily enough, for two hours later. I got a call from James less than an hour later and he arrived in 20 minutes. He diagnosed the problem and I received a reasonable quote to fix the problem. New opener, new remotes, new keypad and warranties as well. James was nice and did not try to be pushy and upsell things I did not need. Would highly recommend Precision Garage Door Service!
- Julie B
Knoxville, TN
Chris has worked on my garage door twice. First replacing springs and rollers several years ago. Today he replaced my Genie motor. As advertised he had the parts on his truck and was able to replace it in an hour. I called in at noon today and he was here at 4pm same day. He stayed until I understood all of my new remotes and system.
- Karen Headrick
Knoxville, TN
Service Tech was very helpful with repairs needed also very courteous and professional. A great Company.
- Marvin Barnett
Knoxville, TN
I was impressed by the description online of the services available through Precision Garage Doors. The fact that I could go online and schedule an appointment with the technician for the next day was a pleasant surprise. Derek came to the home around 9:30 in the morning. He evaluated the problem of the garage door and went step-by-step with me on every part, what it did, what it wasn’t doing and the options I had. Within a couple of hours the issue was repaired and I was very impressed by the customer service and the quality of service that I received. I definitely recommend this company.
- Paula Knisley
Knoxville, TN
Precision Door proved its attention to detail and quality customer service from the time I called for an appointment until the job was completed. Tyler fixed the issue quickly. He was polite and efficient. The phone agent was also polite and reassuring.
- Barbara Woods-Miazza
Knoxville, TN
Hunter did SUPER job....
- Albert Collver Jr.
Knoxville, TN
Thomas Wright, did a great job, very professional and precise on our garage door. I would recommend to anyone! Thank you!
- Keith Thrift
Knoxville, TN
Great customer service. Corrected the issue for access to the other door. Service tech was great explaining the oversight.
- William Gilreath
Knoxville, TN
I have used this company in the past and was very satisfied with their work and professionalism. Technician was very good today and explained what i needed done to me and then again go my son.
- Kathy Brown
Knoxville, TN
Patrick was great!! He explained our door issues, addressed our issues, and proposed the solutions with related costs. He was diligent in doing the work and walked us thru everything before leaving to ensure our questions were answered and all the work was done to our satisfaction.
- Erik Kapeller
Knoxville, TN
Precision Door did a fabulous job fixing our garage door. The technician was friendly, thorough, informative, and fast. He provided options ranging from just getting the door moving to improving all parts of the movement process. We never felt pressured in any way, and now our garage door works better than it ever has! Thank you Precision Door!!
- Heather Baldy
Product:
Knoxville, TN
I was real pleased for several reasons. Promptness, called to say he was on his way. Problem solved. Was very helpful in answering my questions. Was courteous, very respectful and professional. Couldn't be happier with this service. If all of your team is like this tech, you have a great team!
- Sandy Cantrell
Product:
Knoxville, TN
This was the first time using Precision Garage Door Service. Called in the afternoon and got a same day appointment. Derek arrived at the beginning of the service window, assessed the repairs needed, and completed all the work required in a timely manner. Derek was friendly and pleasant to chat with, and he also covered some basic maintenance that I could do. Couldn’t ask for anything more. Very pleased with the service.
- Jeff G
Knoxville, TN
Our garage door went off track on Friday night. I booked Precision online for Saturday afternoon, but Hunter called and came out quickly and was able to fix it for us! He installed all new springs and cable for us. I highly recommend Precision!
- Amanda Dagnan
Product:
Knoxville, TN
Fast, friendly, efficient service! Highly recommend! All new products installed quickly
- Vicki Cameron
Knoxville, TN
I had a broken spring on one of our garage doors. I called the company that installed the door 10 years ago with new home construction. The earliest they could send a technician was five days out. I wanted and needed the door repaired that day. I called Precision at 9am and Thomas, the technician was here within a hour and a half. I watched while he repaired the door. He explained what was needed to properly repair the door and what the repair would cost. I agreed to the price and he renewed the operating system completely. I am totally satisfied with the timely and professional repair.
- Steve Coppock
Knoxville, TN
This is my second experience with Precision Garage Doors. Each time I found all employees, from the people in the office to the technicians, to be polite, helpful, and friendly! They make every effort to ensure customers feel confident and secure with the company and the employees. They are professional, on time, and knowledgeable. I would recommend them to all my family and friends,
- Sherry Ghrist
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
Tech was here and reset my gararge door as my power went out. I know there was a service call involved, and expected that. The Tech had it reset in less than 2 minutes. I was charged one hour of labor and shop supplies, which there were no shop supplies needed. Total bill was $165.00 for appx 10 minutes at my home. I spent $1,600.00 for this Gararge door from Percision and also purchased a new opener for the door from Percision. $165.00 just seemed somewhat high for Appx 10 minutes. All got resolved and fixed I do need to add. The tech showed me how to fix this issue also if it ever happenes again.
- Mark Madonia