Precision Garage Door Service of Knoxville

Excellent customer service!! I highly recommend!

- Zona Brown

Patrick did a great job repairing our garage door. It broke around noon. We were able to make a same day appointment between 2 and 4 pm. He had it fixed for us by 3pm.

- Matthew

Showed up next day, on time, and had all repairs done in just a couple of hours.

- Anthony Williams

Great Company Bought Garage Doors for 2- Different House's ! Great Product and Service!!

- Robert Carrell

Excellent work... I am very pleased with the new door.

- Carlos Sandoval

Fantastic service.Preston came out and provided same day service. They had all the parts needed on the truck. Very professional, polite and on time. Very thorough explanation of service he was going to provide and very neat and clean. Preston replaced my springs and bearings, pulleys and cables as well as all the rollers. If you need service or repairs I highly recommend Precision Garage Door.

- Steve Gallagher

I contacted Precision for garage door opener remote and wall unit that was not working. They came within an hour. I received a text with the technicians information and a time frame. I received a call from the technician with a more precise time. Trevor Perry was the technician and he was very professional and showed up exactly when he said he would. He diagnosed, programmed the remotes and found an issue. He gave us several options for a resolution. He was very curious and professional and appreciated that he took his time to diagnose the issue we had with several options. Will definitely use Precision again.

- Katy G

Precision Garage Door Service has been a very dependable and excellent company over many years for me. They got here quickly and do exceptional work.

- Gary Heatherly

Trevor discovered and corrected the problem quickly. He was very professional.

- Bonnie Mysinger

Charlie was an amazing, knowledgeable, and professional technician. Spent time going over the problem and gave me information on the options for best fix. I believe we chose the best option for our garage door and it is now quieter and running smoother than it ever has. Thank you Precision and Charlie.

- Jill Gilbertson

Brandon did a thorough job and explained the issues he ran into when evaluating my garage door issues. I look forward to the actual work to be performed.

- Mark Podgorski

Could not have been more pleased with this service. My garage door had partially come off the tracks and looked impossible to fix. Remembered TV ads for Precision Garage Doors. Called around 3 or so to request service. Preston called me back almost immediately and was here in 20 minutes or so. He sized up the situation, gave me the estimate and started to work. Though he had to rebuild the mechanisms, he was finished by 5:30 p.m. Also, I was not left with the possibility of spending the night with a half opened garage door. Preston was knowledgeable and adept in his work. I would definitely recommend and certainly use again if needed. Another plus, is that I now have a less noisy door.

- Patricia Smith

Derek was great. Derek replaced the springs and bearings plates in 30 minutes. Garage door now works like a new door.

- Nick S.

great and prompt service. We will recommend to anyone.

- MIKE CLIFTON

I have been concerned about my garage door since I moved here 4 years ago and decided to call Precision. I am so thankful I did. I got a text that Thomas would be arriving in 30 minutes which was during the time fame I was given and it had his picture and a short profile of him. He went over everything and took care of everything and was so careful to explain everything to me as I am an 80 year old. He was so curious and neat in his work. I really can't tell you how much I was impressed in him and his work. Afterwards he went over everything and set the opener for me in my car and was just a pleasure to meet. Thank you for such a wonderful service and I fully intend to spread the word.

- Nancy Turner

When an issue occurred with the sensors for the opener, I asked my neighbor if he could give a recommendation for a garage door service. He highly recommended Precision and he was absolutely right. From the front office for scheduling to the technician for the work, everything was professional, friendly, courteous, and well done. I was very impressed with Thomas, the technician. He listened attentively to my “story” before doing a thorough assessment. He gave me several different options all the way from a simple quick fix to pro-active longer term upgrades since mine were old, all of which had reasonable pricing. He then set about to complete the work in an efficient, obviously very experienced manner. I am totally satisfied, will definitely use Precision Garage Door Service for any future needs, and highly recommend them to anyone else.

- Chris L

I had an excellent experience with Precision Garage Door Service. Patrick was thorough, knowledgeable, and took the time to explain all my options and the associated costs clearly. He was polite, patient, and delivered outstanding customer service from start to finish. I highly recommend both Patrick and Precision Garage Door Service.

- Ron Edmond

Peyton Gatlin...the technician that came here, was very polite and professional. He diagnosed the problem, was able to fix it and test everything to make sure the system is working properly. He also took the time to go over potential future problems with my door and make suggestions on fixing them.

- David Dabbs

The installer, Chris Pease, let me know well in advance of his arrival by text and phone call. Chris was very friendly and engaging. After he arrived he explained what needed to be repaired (coil spring) on my garage door, which was 10 years old and an original contractor-grade installation. He completed the work in about an hour and now it is working wonderfully. I'm not sure if the price was competitive because I didn't secure multiple estimates before proceeding with the work. But the repair was needed on a Saturday and not many companies listed in my Google search were responding to service calls on the weekend.

- Steven Driese

James Wells was so professional He explained everything Great experience

- Don Jones

Hunter did an outstanding job on our garage door. He explained everything he was doing and showed me how to reset the door if power goes off. Job well done.

- David Vanbockern

Prompt, efficient, courteous service

- Douglas &Sandra Dutton

Eric was great in explaining he issues with the door. He replace the opener very quick. Very professional young man. Thank you for the service

- Juanita Sizemore

My garage doors were over 40 years old and had never been serviced! we have only had the property for 6 years. Hunter replaced the springs, discs, rollers, bottom seal,mounting plates and added a stability beam at the top of the door. The service was done very quickly and professionally. He showed me all of the parts that needed replacing and explained the reason behind the replacement. He even moved the old sensors, so they would not be affected as much by sunlight. The service was done quickly and professionally.

- JIM SRITE

Same day service was great. Worker was courteous and explained everything.

- Travis Porter

I am very impressed with excellent Quality and service that I received. Your technician Patrick Stockton represented Precision Garage Door Service professionally and also had a great deal of experience and very proud of his work.

- Bob McPherson

Hunter was very knowledgable and explained clearly what happened and what needed to be done to correct the current damage and replacement of existing parts that potentially would soon go bad. I think it was a bit overpriced but I am pleased with how the door now operates and I expect to not have any future isssues. Very reassuring. I would call Precision for any future work.

- Lin Risner

Needed our garage door looked at because it would not go up. Saw the Precision sticker on the door. I called and told what the problem was. They took care of it fast. Within the hour the worker was here and got the work done fast. And cleaned up quickly and took the old parts with him. Explained everything he did and we were very pleased with Precision work. Thank you !!

- Gary Rush

Our Garage Door was rebounding when we attempted to close it. Our technician Peyton quickly diagnosed it was due to a faulty spring which was still under warranty. The replacement was made in less than 30 minutes and the door works great. Peyton also checked the condition of the other door and pointed out some potential issues. We thanked him but decided to do nothing at this time. We were very happy with Peyton's courtesy, knowledge and professionalism.

- Henry Ferrell

I am completely satisfied with the service, installation, and price. I want to give a shout out to Tommy for his professionalism, Matt and Thom the installers, for their very hard work, everything was top-notch from start to finish. Thank you for making my life a lot easier.

- Alice Moreland