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about Precision Garage Door in:
Gatlinburg, TNPrecision Garage Door of Knoxville
has received 7 reviews, averaging 4.43 Stars:
Definitely 5 stars! Michael ( Service Representative/Installer ) showed up literally within minutes of a week-end service request. He was polite, knowledgeable, and gracious with his time and explanations. Any and all service and repair companies could learn a lesson or two from this company.
- Mike Griffin
This rating for the person who comes to our house for an estimate on replacement door. This is not for your products. Person was not frendly at all. Not helpful and not professionally acted. I understand that anyone can be on the bad mood in some days, but I would not understand why you have to transfer your emotions to other people. I can not rate your products or installation services, because I don't get one, but if in the future I will need anything - I will not call to your company in any manner and will not recommend your company to anyone else, just because your employee shows his attitude in the wrong way. Even if our needs not matching your specifications of the services, you can say ,,sorry for can not make it" and tell to people ,,thank you for contacted us and give an opportunity to serve you" instead acting like ,, why you disturbing me?, why call?, keep what you got ", etc. This review is not for anyone who works on telephone as a Customer Service and noway related to anyone else, who may doing their work as should be. I was not planning to write this review on my own initiative, but I am doing this after I received your request for it by email. I didn't wrote anything about this experience on Google as you asked and choose the second option to reply on your website. Thank you for contacting me about my request and follow up on this case.
- Irina Khan
James was great today.
- William Swann
Thank you for the 5 star rating. Precision Door appreciates your business and feedback.
Technician: James W
James was great, on time and quick with his work. Garage door works better now than it ever has and so quiet!
Thank you for the 5 star review. Precision Door appreciates your business and feedback.
Technician: James W
Great response time and very informed, pleasant and quick to do the work. Also, desk people were courteous and helpful. Glad I chose Precision!
- Bob Kendig
Thank you for the 5 star rating. Precision Door appreciates your business and feedback. It was a pleasure to serve you.
My neighbor gave me the name and number of a garage door guy they used. I called and you came on the day at the time promised. We have 3 separate single garage doors, one broken. They repaired the broken one, then reviewed the other two doors. They too need servicing. The 3rd door is just a manual door, but WOW, the difference new rollers can make. Before it took both arms pulling and pushing to get the door up. Now with one hand I (over 50)can open it. It's amazing.
- Carol Addington
Arrived on time and repaired door to like new! Thanks again
- mac pendelton