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Read what people are saying
about Precision Garage Door in:

Sevierville Area, TN

Precision Garage Door of Knoxville
has received 85 reviews, averaging 4.96 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Chris B came out and was very professional and very informative. Chris took the time to explain things to me and how to do some preventive maintenance. This is a great company and you could tell that Chris B really liked his job and knew what he was doing.
Jeff
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

quick response and quality work, and professional employee.
Ed Saunders
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision because of the many positive reviews. We purchased a new door and opener to replace our old one.Chris came to our house to help us choose a garage door and to give us a quote. He explained all of our options to us and gave us a estimation on 3 different options. He was very professional in every way,answered all of our questions and even showed me how the different components worked. We decided to go with the best plan because of his courteous attitude. We were glad he was our first contact. We rate the service thus far five stars. Look forward to the day our door is installed. Thank you for sending someone out to meet with us so q. Russell and Ursula
Russell Gifford
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I purchased a new garage door and opener to be installed. Disaster installation as installer cut my alarm system plug off of it's cord and threw it away and shoved the cord up into the ceiling of the garage. I found out a couple of days later when the alarm battery backup went dead. When the alarm company came we discovered the problem. I will still give the company a good rating since they did fix the situation and apologized. I would not hold a company responsible for every act that an employee makes as I am confident that they will take care of that problem too. Overall, I do have and excellent product that works well and was fairly priced.
Jeanne Bohrer
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tech assessment was on the mark! Quality of work was awesome! My Garage door is sooooooo much quieter. Thank You! Awesome.
David Barr
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Same day, great service, very courteous technician.
Jim McCown
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The tech was very knowledgeable very pleasant to talk to. You need more like him.
Connie Laclair
A Response from: Chuck

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to serve you.

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called on Saturday and they offered to come repair our door on sunday morning with no extra charge because it was sunday. They were friendly and fixed the door explaining to me what had happened and what needed to be done to repair it. I would give them a five star rating.
Carroll Rolen
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is important to provide 24/7 LIVE customer service and weekend service at no additional charge.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

definitev 5 star..quick friendly and efficient.....ty cdb please forward me a receipt as i accidently de;leted one that was sent oops THANK YOU
Cynthia Dion-benton
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. I forwarded you another copy of your receipt. It was our pleasure to serve you.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician professional, arrived when he said he would. Efficiently replaced our ancient garage door opener parts in less than 3 hours.
Bonnie Young
Service Provided:
Garage Door Opener Install
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called about problem and receceived SAME day service. Patrick arrived and showed us how we really needed to update our outdated system. Patrick immediately started his work and in no time we had an updated garage door opener. Can't say enough about PRECISION OH DOOR SERVICE. Patrick did an OUTSTANDING job for us!!! HIGHLY RECOMMEND PRECISION and Patrick!!
Sonnelands
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our service. It is important to us to provide 24/7 LIVE customer service and same day repairs, even on weekends. Thanks for the recommendation!

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional and fast!
Erick Vargas
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This is the third time i have used Precision Door ( all for diferent issues and different locations). Each time the quality of the service cannot be beat. This time i was only on town for 2 days and was afraid i would not get the repairs done in the time i had. Oncw i made the call they were there within a couple of hours and had the new opener installed quickly. Best service bar none. I would recommend the anytime you have a garage door issue.
Ron Catlett
A Response from: Sandy

WOW! Thank you for the incredible 5 star review. We appreciate your loyal repeat business and recommendation to others. It is important to provide 24/7 LIVE customer service and same day repairs. It is our pleasure to service you.

Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Patrick was our technician and did a great job. He showed us and explained exactly what needed to be done. He replaced the springs, bearings, cables and rollers and also tightened the opener chain. He also had to straighten out the roller track. I can't believe how much quieter the door is now. There is also a lifetime warranty. No more garage door worries. He was also very courteous and friendly. A job well done!
John Peychal
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Garage Door earned a 5 star rating for the service we received. James Wells was the service man. He arrived when he said he would and fixed our garage door to my satisfaction. I would recommend this company.
Terry Burns
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had another company install a garage door track approx. 4 years ago and that was when the problems started. After finding out that the company was no longer in business, I had to repair the door 3 times myself when the lift cables started coming loose - the locking bolts were not tightened properly. Then the torsion spring sprung loose, while I was working on the cables again. The roller rod sprung around and shifted, almost hitting my hands while I held the cable drum. I decided to quit while I was ahead, I called Precision and they came out on a weekend and did a full track overhaul, problem solved. I would recommend them to any one needing work done to their garage door.
Raymond Brostean
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jon did an excellent job, very quick and courteous!
Tracey Smith
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision did a great job for a great price! They were quick to rescue me from a faulty garage door opener; one day from my phone call to installation. You couldn't ask for better service at all levels of contact. I will definitely use Precision again!
Dana Johnston
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. We realize garage door openers don't always break conveniently during your busy schedule. We're happy to provide same day/next day installation. It is our pleasure to serve you.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

One Door Spring broke. Door would not open, both vehicles inside.Spouse had to go to work next morning. Called Precision Door told them details, they had an opening at 6pm. Josh Compton arrived around 8pm, did a very professional job and did not complain about having to work late. He replaced all moving parts, most of which were 40+ years old. Now the door is so much less noisy and runs so much smoother. I would highly recommend Josh and Precision Door Service.
Earl Marmie
A Response from: Sandy

WOW! Thank you for the 5 star review for Precision Door and Josh. Precision Door appreciates your business and recommendation. We realize garage doors don't break when it is convenient, during 8-5 business hours. It is our pleasure to provide after hours repair service and 24x7 live customer support.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Josh was very efficient in repairing my garage door problems. Quick and to the point. thank you Phyllis Epps
Phyllis Epps
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician Josh.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service was fast, effective and very reasonably priced. The technician that came out was friendly and informative. We had our repair completed within 2 hours of calling. I would absolutely recommend Precision for anyone needing installation or service on their garage door.
Sam Hinson
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and recommendation to others. It is our please to provide same day service.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The speed of service was outstanding. My garage door quit opening yesterday (Sunday). I called at 12:50pm today, Monday, and the technician (Tommy) was here before 2:00pm. He explained everything to me and showed me what the problem was. All was said and done in less than an hour. The best service I have received from any place in a very long time. I will absolutely use them again.
Barb Melvin
A Response from: Sandy

Thank you for the 5 star rating! Precision Door appreciates your business and outstanding feedback on our service and technician Tommy. It is our pleasure to provide 24 hour/7 days a week live customer service so we can take care of emergencies quickly.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The repairman was very thorough in his work.
Lowell Hatfield
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James was Great! He was very professional, and informative. He explained everything and gave us options to choose from. I would recommend These guys to anybody. Definitely a 5 star Job! James gets more than 5 stars!
Joe Laramay
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and recommendation to others. It is our pleasure to serve you.

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James was great today.
William Swann
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Call answered promptly. Service was spectacular. Repair technician explained problems and offered solutions. My doors now work properly and I couldn't be happier.
John Gioioso
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James was great, on time and quick with his work. Garage door works better now than it ever has and so quiet!
Lee
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Patrick Stockton saved the day! He was polite and knowledgeable. I hope my garage never breaks but if it does I will definitely will call him. Thank you again Patrick for coming Saturday afternoon.
Robert Walker
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and wonderful feedback. It is always our pleasure to serve you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Superior service !! Tommy was highly professional and had a fully equipped truck with all parts and replacements at hand. Explained everything fully. Service was prompt and efficient. What really sold me in the advertisement was that there were live operators 24/7 to answer the phone, and not an answering machine.
Rachael Haywood
A Response from: Sandy

Thank you for the 5 star rating! Precision Door appreciates your business and feedback on our Technician and customer service. It is very important to us to provide 24/7 live service to our customers.

Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision because a neighbor had recently used them and said they were good. My garage door would not open. A service person was at my door in about an hour after I called and recommended an Overhaul. He worked quickly, efficiently, and was had me up and running in about an hour. Would definitely recommend Precision.
Lillian Corrado
A Response from: Sandy

Thank you for the 5 star rating! Precision Door appreciates your business and recommendation to others. It was our pleasure to serve you.

Service Provided:
Garage Door Repair
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