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about Precision Garage Door in:
Sevierville Area, TN
Precision Garage Door of Knoxvillehas received 239 reviews, averaging 4.91 Stars:
Pittman Center, TN
Sevierville, TN
Once again, Patrick performed outstanding service. I recommend this technician and this company. And added bonus, they actually answer their phone !!
- Sharon Koester
Sevierville, TN
Trevor was awesome. Replaced spring that had been previously replaced New Years Day because it was the wrong one. Replaced other parts that was showing wear. Came soon after I called them. Highly recommend Precision Garage Door Service!!!
- Glenna Boone
Product:
Sevierville, TN
Trevor arrived at the scheduled time. He was very courteous and professional as well as friendly. He was knowledgeable and found the cause of the problem with my opener. He then went above what was needed and solved my problem. He is a valuable asset of Precision Door. I will certainly use Precision for any future service needs I may have. Thanks Trevor. Darvin Hoffman
- Darvin Hoffman
Chestnut Hill, TN
They were incredible to work with and fastest service ever. We contacted them online at 6am today, they had our new garage door opener installed and working by 1030am. Everything looks great and works perfect. Thank you very much, Bary & Athena Burns
- Bary Burns
Chestnut Hill, TN
Garage door would not open. Called 2 other companies before Precision. One didn't answer and the other was too busy to come that day. Then called Precision and was given a time frame as to when the technician would be at my home. Was then called later to say the technician was held up but would be there asap. Then Preston the technician called to say he was on the way, and he got there in the promised time frame. Turned out the garage door motor was bad, so Preston was able to replace it immediately. He was polite and professional and got all in working order including the garage door opener in my car! Will definitely call Precision if ever needing garage door work again.
- Pat Berg
Sevierville, TN
Tyler Combs was prompt and knowledgeable. Very courteous as well as the office staff. The only reason I did not go forward, I am temporarily unable to pay the cost of the repair and/or replacement cost of a new OH door due to having just paid for new siding, fascia, soffit, gutters, etc.
- Jay Buss
Pittman Center, TN
Whoever does the email correspondence and/or sets up the appointments should be honest and forthcoming. I had to ask 3 times how much a diagnosis fee was. 49.95, but was assured the technician does a 25 point inspection so I felt relieved that my money would be earned properly. The owner of this company should ask what model garage door opener i have because the technician arrived, took one look, and stated, oh we cannot get parts for that brand. Then he proceeds to open the door and tell me that it's too heavy, the spring is worn and that i need a new opener. I was upset that he didn't even touch the opener to press a single button. Even if it was a temporary fix, he should have tried to service the machine and get it functional. Instead, he refused and apologized that I wasn't happy with his findings. I said I'm just unhappy with the whole situation. I should have been asked what brand my model is to avoid wasting my time and money if you only carry specific parts. Also, he should have tried to diagnose the actual opener to see for himself what it was doing.
- Brady Henderson
Pittman Center, TN
My rep was great. Likeable, knowledgeable and efficient. 5 stars
- Jeff Jones
Seymour, TN
Excellent service from start to finish! Easy online booking. Patrick was on time and personable. He gave me several options and explained them throughly with no pressure felt to choose one or the other. Everything was onsite and ready to complete the job same day and had my garage door issue resolved in a matter of hours. I would definitely recommend Patrick with Precision Garage Door Service! Great job Patrick! Extremely satisfied customer
- Michael Cobb
Chestnut Hill, TN
PRESTON WAS A VERY PROFESSIONAL YOUNG MAN WHO REPRESENTED YOUR COMPANY VERY WELL! HE EXPLAINED EVERYTHING TO ME IN A WAY THAT I COULD UNDERSTAND IT. HE LAID EVERYTHING OUT AND FIXED THE DOOR AND THEN CLEANED UP BEHIND HIMSELF AND DID A GREAT JOB!
- Tim Morgan
Chestnut Hill, TN
Problem was resolved. Expensive. Patrick (service rep) appeared to be very knowledgeable and explained what was needed and why it was needed. Service was quick and no mess.
- Dana Evans
Chestnut Hill, TN
He was so friendly and nice. Spotted problem immediately.
- Susan Greene
Pittman Center, TN
Great service! Timely and nice
- Ann Kloostra
Sevierville, TN
I chose Precision based on their excellent reviews, and I was not disappointed. The receptionist was professional & kind. My appointment was scheduled for the next day, which was much sooner than I expected. The technician fixed my garage door (replacing the control panel) and reprogrammed my remote and car link. He was also very professional and explained everything he did to ensure I understood the issue.
- Patty Dockery
Sevierville, TN
I had a big problem with my garage door on Saturday. Was so surprised to actually get a person to listen and schedule a service call between 12:00 and 2:00. Patrick Stockton called around noon and said he was in West Knoxville and it would take about an hour to reach me. He arrived, quickly diagnosed the issues, explained what needed to be done, gave me the quote, I gave the go ahead and he got the job done. He was very professional and knowledgeable! I highly recommend!!
- Helen Moe
Chestnut Hill, TN
We needed a new box on the ceiling of the garage. The old one blew. I called on a Monday, and Precision scheduled us for the very next morning. James showed up on time. Called to let us know he was on his way. He explained what should be done as the current moving parts were 17yo. James was here a little over an hour or so. He was professional, no mess, explained everything before he left. Great experience. Thank you Precision Door.
- Ginger Burton
Pittman Center, TN
Tech arrived and had issue fixed in a very timely manner. Professional and honest technician. Would definitely recommend
- Jeff Gibson
Seymour, TN
Thank you SO MUCH for resolving the problem we had with our garage door. Totally met our expectations, definitely solved the problem! The people at the company were all professional and courteous. We appreciated that they took care of the issue with our garage door in such a timely manner. Thank you again! Dean Burry
- Dean Burry
Sevierville, TN
We called one day and the next day our problem was fixed. We were given an approximate time of arrival and they were spot on! We were expecting to replace the whole door but Matt knew what the problem was right away and had it fixed in under 30 minutes. Thank you so much! We always use Precision!
- Mitchell Blalock
Sevierville, TN
I had problems with my garage door opening. I made an appointment on line with Precision. A representative arrived as scheduled, he was courteous and knowledgeable. He went over the entire door explaining what he was checking and his findings. He gave me a couple of options along with prices. I chose to have the work done which was completed within an acceptable amount of time. I would use them again if needed. Precision Garage Door Service provides quality service, I would recommend them to anyone in need of garage door servicing.
- Connie Stephens
Pittman Center, TN
Great job and fast work!!!
- Ricky Huskey
Pittman Center, TN
Excellent service!!! Professional ! came out the same evening we called. Fixed our issue and Competitively priced. Highly recommend!
- Tim Altman
Product:
Pigeon Forge, TN
Tommy was wonderful and very informative.
- Claudia Maples
Sevierville, TN
We had Preston come to our house to look at our garage door and we couldn't have been more pleased. Preston introduced himself to us and was very polite and very thorough. He showed us all the mechanical parts on our door and explained the difference between what we had and what Precision had. We were amazed at the difference. We had Preston remove our springs and other mechanical parts and install Precisions parts. Our garage door opens and closes so smooth and so quietly now, we are amazed at the difference. We are very happy with Preston's work and Precision. We recommend Precision to anyone interested in garage door repair or replacement.
- Joseph Hutchcraft
Seymour, TN
We have had good experiences with Precision previously, so called again regarding a new home to do inspection, maintenance and install key pads. Called at 3:00 and Tyler was there at 4:00!! He was informative, knowledgeable, and super friendly. He welcomed me to hang out as he worked and he explained it all very well. I have already referred Precision and Tyler to a neighbor!
- Ken Crapps
Seymour, TN
Excellent service. Was here at the scheduled time. Pointed out repairs needed and once completed showed us all the repairs that were done per our discussion. Thomas was very professional and informative.
- Alice Turner
Sevierville, TN
We were able to get someone out the next morning and they identified and repaired the issue with our garage door very quickly! For the type of work done and how quickly things were resolved, I reckon the quote was reasonable as well. Very pleased with our experience and will happily use this service again if needed.
- Shasta Widdows
Chestnut Hill, TN
We were looking at replacing the doors on both of our two-car garages, one on which the spring had broken. Precision Garage Door of Knoxville was recommended by a neighbor so we called them. The experience of working with this company was as easy as it could be, from scheduling an estimate to completing the installation of both new doors. They were prompt, courteous and professional, asked pertinent questions and provided answers to all of our questions. In short, they exceeded our expectations and even gave us a discount for my husband's military service. We love our new garage doors; they look beautiful and, with windows, they provide not only beauty to the outside of our home but also some much needed light inside our garages. Thank you Precision Garage Door of Knoxville!
- Denise Frinzi
Sevierville, TN
Tyler was very helpful and was skillful. He got the entire lift system up and running within an hour. The customer service was friendly and professional.
- Alina and Josh
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
I would use this company. Called and said they could call sooner. Explained the problems and gave good advice as to solving them. Thomas and his assistant were courteous and kind. I will definitely use Precision again.
- P. Hansell