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Read what people are saying
about Precision Garage Door in:

Maryville Area, TN

Precision Garage Door of Knoxville
has received 192 reviews, averaging 4.95 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had new doors and openers installed. Service was excellent and the product is working as advertised.
David Weisenberger
Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 stars
Carroll Huffine
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service
Carroll Huffine
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called Precision after seeing their excellent reviews online for a broken spring on a 16 year old door. They gave me a same day appointment and actually called to say they could do repair 2.5 hours earlier than promised! The service technician, Josh Compton, fully explained that he could just replace the springs (both sides recommended) and provided the cost. He took the time to show me exactly where the other issues were on the door such as wear and tear on bearings, rollers, and cables. Josh was very informative, knowledgeable, and professional and never tried to upsell me on a complete door overhaul. After seeing the deterioration of various parts, I decided to have all components replaced and Josh spent close to two hours overhauling my existing door all the while explaining what he was doing and why along the way. I feel confident that Precision of Knoxville was the right place to call. In addition, their 5 year warranty on the parts and labor just added to my customer satisfaction level.
Steve V. Maryville, TN
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Appreciated great service thanks
Ben Cobbs
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician Patrick was right on time and did very good job explaining what was going wrong with my doors. Repair time was just what he said it would be. Very friendly to me and my younger kids who were very interested in his work. Will use precision again and will ask for Patrick Stockton again.
Edward Emond
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

6 out of 5 Stars - Seriously, Precision Door Service excels in communication from responding to the website inquiry I made, to scheduling a representative and continuing to communicate the scheduled visit. The one difficulty I had, that was minimal was that when I recieved verification of the appointment, it was off by an hour. I replied to the email, but that was not successful. So, I phone first thing during business hours to clarify and it was taken care of. Tom, the representative, arrived early and was kind to phone me so that no one would be concerned about his service truck being there. He was exceptionally kind and very knowledgable of the product. I am not certain I will be able to use your services though due to my particular situation of trying to minimize cost in preparing this house for the market. I really wish I would find an affordable over lay, skin, to apply to my current door, but I now of no one in the area that offers that service. Even though I will not be living in this house, I question the wisdom of installing a metal door in an area that doubles as a basketball court. I must find another option to address my garage door needs. Oh, and might I add that Tom was quick to promote your company when we greeted one another, I told him that I am not used to contractors arriving on time, much less early to an appointment, to which he replied, "But you have never worked with Precision, and we at Precision are known for our punctuality and reliability." Well, I am not certain those were his exact words, but that is pretty close and certainly conveys the intent of his words. Tom has excellent personnel skills, a winsome personality. Again, I want to commend your phone representatives that I have spoken with as well as Tom. All of my communications with them were pleasant and exceeded my expectations. Have a blessed week. Sincerely and gratefully, Ty Harrison P.S. None of the services below cover what Tom did. He accessed my door and then provided his recommendation of a new door. Perhaps an "Other" option should be afford.
Ty Harrison
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great prompt service!
karen smuckler
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Reputation. The entire mechanism's (springs, cables, rollers, cable rod), was replaced. Works great!!
Dave Branks
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent web page, instills confidence in consumer. Technician was excellent as well. Very knowledgeable and efficient.
Charles Miller
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Arrived within a few hours of my call and done in about an hour. Really appreciate availability on a Saturday. Technician was neat and clean as well as courteous. I will use again if needed.
Ed Young
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Appointment was set between 5pm and 7pm the day after I called to schedule it. I was impressed that they could get to me so quickly. The repairman, Patrick, called when he was 15 minutes away and arrived at 5pm. He was professional and extremely knowledgable and competent. One of my tension springs had broken. I also had a frayed cable but didn't know it until Patrick and I inspected the garage door closely. It would have only lasted a few more lifts, barely hanging on. Glad he caught it! Overall, the garage door is much quieter and smoother. Very happy with the work and took him less than an hour. I have never had as good of an experience with a repairman as I did with Patrick and Precision.
William Gribble
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service!! Prompt, professional, friendly and polite. Very pleased.
Lynn Rucker
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called on Wednesday about a broken spring,they were able to come the next day,the door is the original on a 30 year old house, i was offered the choice to replace hardware also,now the door works like it's new
Jason Payne
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called us to let us know when he would be at our house. Did execellent work and was very freely and personal.
Dale Freeman
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our garage door and opener had been installed by a house flipping company who did a very poor install job, in fact Josh said it was the worse install job he had seen in a long time and if one of their technicians had done the job they would be fired. Josh fixed all the issues with ease and professionalism. Our garage door and opener now runs smooth, quiet and with ease. Josh was very quick and precise in repairing our door and opener. Thank you so much!!
Rodney Winkler
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast service and done quickly.
Rodney Humphries
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I used them previously and was well satisfied with the technician's performance.
Leona Patty
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tommy was here on time and very professional, polite and knowledgeable. I will recommend your company to others. I will be ordering right after Christmas.
Bruce Danley
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your service technician was timely, courteous, thoughtful and efficient. He did an excellent job. Very satisfied.
Bryan Steverson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Work was done quickly and accurately. Man was professionall and courteous. I have usued your company before and was very satisfied.
Charles Humphrey
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Came on schedule as advised and checked over our problem and advised a solution.
Morris Severn
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Nick did a great job on our door opener. Very professional and informative. Made suggestions that were beneficial for our application.
Steve Bright
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have been very pleased with the purchase of my garage door and door opener. I called and had a service performed on my door and opener by Josh one of the Techs, as always was on time and very professional. I highly recommend Precision Door Service
Gregory Hodge
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Patrick came out on time just as he called and said he would. He did a great job and the door is working better than ever. Will gladly recommend your services to others.
Don Kennedy
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Arrived on time. Had my garage door fixed in minutes. And was very friendly. Would recommend to others.
Kelly Jones
A Response from: Chuck

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others. It was our pleasure to serve you.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called at 8:00 am and Josh was here by 9:15. Very quickly diagnosed problems and made the repairs, including adjusting the opener to correct belt tension. Very happy with the courtesy and professionalism. Will recommend to anyone needing garage door repairs.
Gordon Couch
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and recommendation. We're happy to provide 24/7 LIVE customer service to meet emergency needs immediately. It is our pleasure to serve you.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We requested a service call to satisfy a garage door concern on the home inspection connected with the sale of our house. Nick was out the same morning that we requested the service call. He made the necessary adjustment to the door which allowed us to check that item off the list. He was prompt, courteous, knowledgeable, and very competent. We would certainly recommend Precision Garage Doors. Thanks Nick!
Richard Fridell
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback on our service. Best wishes on your new home!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called Precision Door, they were out the next day to give an estimate and in 2 days more had the old garage door removed and new one installed. The installation was professional, friendly, they removed all the old material, and all done in less than 2 hours. I was very pleased with the whole process, their promptness, and their friendly employees. Highly recommended.
Tim Thurston
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and recommendation to others. It is our pleasure to serve you. Enjoy your new garage door!

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional and had the parts to complete the job. Came out same day service... Had my door working like new in no time.
Jeff Barron
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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