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Read what people are saying
about Precision Garage Door in:

Maryville Area, TN

Precision Garage Door of Knoxville
has received 209 reviews, averaging 4.93 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called on Wednesday about a broken spring,they were able to come the next day,the door is the original on a 30 year old house, i was offered the choice to replace hardware also,now the door works like it's new
Jason Payne
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called us to let us know when he would be at our house. Did execellent work and was very freely and personal.
Dale Freeman
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our garage door and opener had been installed by a house flipping company who did a very poor install job, in fact Josh said it was the worse install job he had seen in a long time and if one of their technicians had done the job they would be fired. Josh fixed all the issues with ease and professionalism. Our garage door and opener now runs smooth, quiet and with ease. Josh was very quick and precise in repairing our door and opener. Thank you so much!!
Rodney Winkler
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast service and done quickly.
Rodney Humphries
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I used them previously and was well satisfied with the technician's performance.
Leona Patty
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tommy was here on time and very professional, polite and knowledgeable. I will recommend your company to others. I will be ordering right after Christmas.
Bruce Danley
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your service technician was timely, courteous, thoughtful and efficient. He did an excellent job. Very satisfied.
Bryan Steverson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Work was done quickly and accurately. Man was professionall and courteous. I have usued your company before and was very satisfied.
Charles Humphrey
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Came on schedule as advised and checked over our problem and advised a solution.
Morris Severn
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Nick did a great job on our door opener. Very professional and informative. Made suggestions that were beneficial for our application.
Steve Bright
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have been very pleased with the purchase of my garage door and door opener. I called and had a service performed on my door and opener by Josh one of the Techs, as always was on time and very professional. I highly recommend Precision Door Service
Gregory Hodge
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Patrick came out on time just as he called and said he would. He did a great job and the door is working better than ever. Will gladly recommend your services to others.
Don Kennedy
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Arrived on time. Had my garage door fixed in minutes. And was very friendly. Would recommend to others.
Kelly Jones
A Response from: Chuck

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others. It was our pleasure to serve you.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called at 8:00 am and Josh was here by 9:15. Very quickly diagnosed problems and made the repairs, including adjusting the opener to correct belt tension. Very happy with the courtesy and professionalism. Will recommend to anyone needing garage door repairs.
Gordon Couch
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and recommendation. We're happy to provide 24/7 LIVE customer service to meet emergency needs immediately. It is our pleasure to serve you.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We requested a service call to satisfy a garage door concern on the home inspection connected with the sale of our house. Nick was out the same morning that we requested the service call. He made the necessary adjustment to the door which allowed us to check that item off the list. He was prompt, courteous, knowledgeable, and very competent. We would certainly recommend Precision Garage Doors. Thanks Nick!
Richard Fridell
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback on our service. Best wishes on your new home!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called Precision Door, they were out the next day to give an estimate and in 2 days more had the old garage door removed and new one installed. The installation was professional, friendly, they removed all the old material, and all done in less than 2 hours. I was very pleased with the whole process, their promptness, and their friendly employees. Highly recommended.
Tim Thurston
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and recommendation to others. It is our pleasure to serve you. Enjoy your new garage door!

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional and had the parts to complete the job. Came out same day service... Had my door working like new in no time.
Jeff Barron
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Could not have asked for better service . 5star all the way .Really friendly tech Job was done quickly and efficiently. Josh was his name deserves a pat on back . Will recommend.Thanks
Kenneth Martin
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt service and parts available.
Tom Byrd
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My installer was James, very professional, did an excellent job. would highly recommend.
Sally Lambert
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician arrive on time and let me know when he was coming. He was very professional and was able to resolve my difficulty very quickly. This has been true of all service calls from Precision, and we have been working with them for 10 to 15 years. They got to my request on the same day that I notified them. I recommend the service technician and the company very highly.
Robert Ambler
A Response from: Chuck

Thank you for the 5 star review. WOW...Precision Door appreciates your loyal business for 10-15 years! It is always our pleasure to serve you.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent customer service repairing broken spring on our garage door. 24/7 live operator is a plus as we were able to schedule Monday morning service by calling on Sunday. Technician, Josh Compton, very competent, personable and polite. Did not attempt to oversell warrantys or service. Replacement parts are all made in the USA. All-in-all very pleased with our decision to contact Precision door.
Norm/ Linda Forsythe
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is important to us to provide our customers with 24/7 LIVE customer service for your unplanned emergency needs.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Patrick was here so quickly - even on a Saturday evening. He was very professional and well informed about my problem. I found him to be extremely polite and courteous. The work was completed in a short period of time, and my door is now functioning well. Thanks for great service!
Shirley Mccutcheon
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to provide service on Saturday evenings at no additional upcharge.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Josh was here today and he was great.Our door won't close and you guys had just installed a new system a few months ago.He corrected the problem and took the time to explain some things to us,that were very helpful. He was extremely helpful and very professional.
Belle Williams
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician James was on time, explained the repairs in needed in detail, very professional quick repair!
Jim Miller
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Nick was my technician. EXCELLENT is all that can be said. He was prompt, courteous, knowledgeable, & very efficient! Will continue to use this company.
Jan Thompson
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Patrick arrived on time and sorted out the problem within a few minutes. Due to the age of the system we decided that the best solution was to buy a new system. I am pleased with the new system and believe I am getting value for money. I am now waiting from a call from Sandy to set up the final details. Well pleased. ( As much as I can for a guy who has to buy a new system.)
Bill Evanow
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician showed up on time and was very courteous. Decided to purchase new door opener from precision. The chain sprocket on my old machine had broken off. Technician discovered the new unit was stripped of parts. Precision sent techs next day and installed new unit. The only concern I have is that their pricing is on the high side.
Larry Barker
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My wife and I are occupying my son-in-law and daughters house and caring for their dogs while they are on active duty in the middle east. In this case...instructions from my "kids" would have been appreciated. The labeled instructions on the buttons for operation on the wall mounted garage door operation "pad" are not where they should be. I ended up locking (stopping) the operation of the door in the down position by pushing buttons in combination, individually, one at a time......trying to get the door to operate (open)...... and the long narrow button above all of the other buttons turned out to be a lock/unlock switch depending on which end of the button you push (!). I have never seen such an over-engineered complex and confusing, and in my opinion, wrongly labeled wall operation pad for a simple task as opening a garage door ! ! (Note: Instruction manual for the opener was not to be found). Your technician, Josh Compton, corrected the situation immediately! I will recommend your company to others in the neighborhood if the need for door repair arises.
Joshua Hatcher
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others. Your daughter and son-in-law are in our thoughts and prayers as they are in the middle East serving our country.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James is a very good man. Professional, knowledgeable, Reliable and efficient. We have always been very satisfied with your service.
David Sherwood
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on James.

Service Provided:
Garage Door Repair
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