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Read what people are saying
about Precision Garage Door in:

Knoxville Area, TN

Precision Garage Door of Knoxville
has received 920 reviews, averaging 4.94 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

One of the springs broke on my garage door on a Friday of Labor Day weekend. Surprisingly enough Precision was open and came out on Saturday and had my garage door fixed in 50 minutes. Price was a little more than quoted but I am very grateful for the professional way in which it was handled. I believe Patrick was my repairman, very professional and polite. Would very much recommend Precision to anyone needing garage door repair or replacement.
Susan Prince
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I needed a garage door repaired due to broken cable and spring. I called the last company that did work on it and they couldn’t come for several days. A friend recommended that I call Percision Door. I am glad I did! Josh and Josh were awesome! After the broken door was fixed and worked so well, and with the equipment being over 15 years old, I had them replace the spring, cables, and rollers on the second door. What a difference it makes in how they work now! Excellent work, knowledgeable Technicians and friendly. Would recommend these guys for any garage door work!
Gary
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alex was very efficient in discovering that I need a new circuit board in the motor. He suggested that I purchase a surge protector to prevent this in the future. 5-star service!
Bob Calloway
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Everything from customer service to Alex the service technician was very professional and courteous. Same day service arrived on time and was completed with the job in under a hour!
James Brady
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dear sir Total professional service. Jenny you answer service to the service technician Josh C. He call me at time we set up. Very clean person and arrived on time, He also had a mask on because of the Coronavirus . Very professional Will recommend Precision Door Service to the 200 homes plus in my subdivision Thank you Walter A kobus
Walter Kobus
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had my garage door repaired this morning by technician Josh Compton of the Knoxville, TN office. I just wanted to drop a line commending Josh and his assistant on the prompt and professional service provided. I will definitely be recommending PDS to friend/family in the future. Thank you!
Carlos Moore
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding service. Came quickly, explained what needed to be done. and courteous. I will call them again if needed.
Jack Tillman
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very pleased with the technician. He was very courteous and did an excellent job. I would gladly recommend Precision to anyone.
Betty Slusher
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Be sure to ask “what else might I need due to the age of my door?” because the technician clearly knew that based on the age of the house that I was gonna require more than the $255 repair I was quoted. And I was told on the phone by Thomas that if they’d quoted me the $500, I wouldn’t have had them out for the repair. Hmmmmm. Clearly the plan was to get the job with a low quote and then upcharge you for what the believe you’ll need. The repair itself is satisfactory but twice as much as the original quote. Did I need the extra work done? I have no idea. Based on the age of the door, it is possible but folks should know on the front end that the likelihood of only paying $255 is pretty slim.
Mitch Parks
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I got a quick response. Same day I called! Technician said was very friendly and did a great job. Thank you.
Lana Weaver
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service technicians were not only early, but courteous, professional and above all knowledgeable! Solved my problem on the spot. I highly recommend this company from start to finish. All to often companies are glad to sell you something but not to quick to service you.
Keith Mackey
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

You did door opener for my daughter in Sugarwood Farragut a year or so back. Then your technician Alex was at neighbors here in Glen Abbey in Dec 2019 and I asked for his advice. He told me the approach PDS had for overhaul and option for replacing chain drive OH motor. I waited six months and then called PDS and same day Josh M. Installed overhaul and belt drive motor. Very pleased with reduced sound of opening closing. Also very satisfied with interactions with Josh.
Bob Upchurch
Service Provided:
Garage Door Opener Install
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

He was very polite and he knew what is doing. I was very pleased with him and his knowledge. I want to thank you for your time and service Richard A Graves
Richard Graves
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Repairmen were on time and fixed the garage door opener quickly and job was done well! It works again like it is new!
James Reego
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great, fast service! Our old 14 year old garage door opener finally broke and was not worth trying to fix. Precision was able to come out within 24 hours and replace the whole system in record time. Chris was an awesome technician. He went through everything with us and was super friendly and professional. Cant say enough, highly recommend!
Eric and Tanya Appis
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good service and good technician . Used this company before and will again. ????
Lindsay Smith
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

John, the technician, was right on time and had my problem solved in mere minutes. He was very polite and if I have any more problems, I will call Precision Door again.
Carole Gray
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Robert was our serviceman. He was great! I thought our garage door opener was broken. The eye on lower L was moved. He showed me how to reset it. I made a purchase but it was not listed. I purchased a new rubber gasket edge for the bottom edge. Robert was courteous, knowledgeable and friendly. Everything was done in a quick and timely manner!
Sandy Amburn
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called late in the morning and had a new opener by 3PM. JOSH and his assistant were excellent. They explained the problem and went straight to work with the instillation. Josh to the time to program both of our cars for us and to explain all information. They were both helpful and enjoyable-definitely pleased and will be sure to call them back when other door needs repair!
Larry Nickens
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had an issue with my door late Sunday night. I called and they had someone at my house the next morning. They told me who would show up, sent me an email with photos of the technician. They came when they said they would. This is so important to me, when a company gives me a short 2 hour window to come to my home and they were on time. The technician, Alex, quickly diagnosed the issue with the door and gave me several repair options. My door went from immobile and crooked to working perfectly in minutes. I can say without a doubt, I will give my business to this company anytime I have any issues with my door. And when I am ready for new equipment, I know who I will call.
Michael Bruchey
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional. Gave a quick and through estimate.
Pam and frank Bush
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They were able to repair my door the same day I reported my broken spring. The technician was very knowledgeable and efficient.
Karen Irving
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service, came right out and repaired our door..feeling the secure that we need..
Ralph Tallent
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We couldn’t figure out how to reprogram our code. They came on time, taught us how, fixed in no time. Very reliable and polite.
Pam
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Came out very quickly and took care of our problem. Great experience.
Lauren Morgan
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Josh did a nice job. Very personable and professional.
Ray Shook
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Chris was prompt, super knowledgeable, courteous, and most importantly, honest. I couldn’t recommend him more to anyone needing a garage door repaired or replaced.
Jamie H.
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

FIRST - I generally I do not do business with an owner who has NO LAST NAME! James Wails replaced the broken spring (s) and sold us on replacing worn components - we accepted... Thank you It is my intention to make Precision Overhead Garage Door Service our primary repair service - Last name or no last name! By the way, How do I denote that I purchased more than one item on your "Purchase a new product" chart that follows these comments? George Chaney
George Chaney
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very prompt response!
Mary ellen Whitson
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This is the 2nd time I’ve used Precision. Both times I was very pleased and their prompt time and great service. I highly recommend them to my friends. I will use them again in the future whenever I need.
Misty Albright
Service Provided:
Garage Door Repair
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