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about Precision Garage Door in:
Knoxville Area, TN
Precision Garage Door of Knoxvillehas received 1352 reviews, averaging 4.93 Stars:
Knoxville, TN
Knoxville, TN
I was happy and grateful that they were open the day after Thanksgiving. The young man, I can't remember his name arrived in less than an hour. As an older, single woman, I have to be able to depend on my garage door working. He was very nice, explained things to me, showed me how to work everything, and was just very nice.
- Midge Robert
Product:
Knoxville, TN
Outstanding one day service and repair! Great technicians and repair service. the Smiths
- Glen Smith
Knoxville, TN
Good, trustworthy company. Derek was very nice and did a professional install.
- Maureen Shellist
Product:
Knoxville, TN
Great professional service!
- Paul
Product:
Knoxville, TN
Service was fantastic. Called to get service, they were here and done within an hour. Can’t get much better than that!! Absolutely pleased!!!
- Kim King
Product:
Knoxville, TN
Great service. Justin was here on time. Diagnosed the problem quickly and provided an estimate within minutes. Performed the repairs on the spot. Very knowledgeable on my type of doors and they are better than new now. Seems the builder left some critical parts off to save time and money. Justin spotted it right off. Definitely recommend these guys and will use them again if need be.
- Wes Boyd
Knoxville, TN
Precision was chosen because I had such excellent service from them at my last house. Now, new residence, but old garage door motor at this abode. It was sporadically working. I called Precision and someone came almost immediately and that someone was very special. He examined the motor, door and everything connected. WOW, who does that any more? He gave me a cost estimate and it was very near the last door motor I purchased perhaps three years ago. WOW, that doesn't happen anymore either. At 78, I'm taking my time deciding what to do next. (Everything takes longer at this age.) If I decide to buy a new motor, I will DEFINITELY buy from Precision. I will also request Mat do the installation. I'm telling you, he was such a nice young man.
- Patricia Spillers
Knoxville, TN
I was very satisfied with the quick response and service. The technician was personable and explained the whole process. He, I believe his name was Derrick, completed the job in a timely manner. Would recommend Precision!
- Robbie Hodsden
Knoxville, TN
A+++++ Service!! I originally thought I needed to replace an 18 year old garage door opener and the door itself which would have run into quite a lot of money. The person who came out to give me a quote thought I would be better off having some repairs made. Within an hour after the salesman left, a technician was at my house and repairs were made in about 45 minutes at a much lower cost than a replacement. I would highly recommend this company.
- Tom Seymour
Knoxville, TN
Think s is our first time using Precision but it won’t be the last! Garage motor and chain decided it had enough and broke. So we called Precision @ 3:05pm and Derek and Matt arrived by 4:15pm. They were very courteous and professional in explaining what needed to be done. We always read reviews on the companies we use in our area to help determine their reputation and reliability. Precision did not disappoint! They were punctual, knowledgeable,professional and courteous. Derek and Matt we also greatly appreciate you taking the time to clean up and take away the trashed pieces. The company definitely stood up to the 5 star reviews and would definitely recommend Precision. They will be our go to for future garage door issues!
- Betty Schneider
Knoxville, TN
We really liked working with Tommy Gatlin. He was friendly, knowledgeable, and not pushy.
- Vicki & brian Humphreys
Product:
Knoxville, TN
Service rep was very helpful with programing my stubborn remote for the garage door. He also programed my car remote to work as a backup. He lubricated the rollers and other parts of the door to eliminate a lot of the noise. 27 year old garage door now opens a lot smoother.
- Frank Brewer
Knoxville, TN
Called late morning...they arrived late afternoon. Within an hour they had replaced old opener with new. Pleasant, timely and efficient. Highly recommend.
- Ed Hilliard
Product:
Technician: Josh C
Knoxville, TN
Prompt appointment made and follow-up was on time. Tommy actually called me that he was available earlier which worked out great. The repair estimate was complete in minutes with a target repair date set much earlier than I expected. Precision is my garage door service team going forward.
- Perry Fezell
Product:
Knoxville, TN
I think the repair was expensive but i had no choice. Either replace a rusty spring or risk possible injury or more expense at a later date. The repair man did an excellent job in a timely manner. I wish he could have had the weather stripping on his truck to finish the repair but I will do that myself at a later date. Suggestion to the company: start carrying the weather strips.
- Peggy Watson
Knoxville, TN
The keypad garage door opener had stopped working and didn't work even with new batteries. I called Precision because I have used them before. The technician came the very day I called, quickly identified the problem (the keypad opener had gone bad), and installed a new opener. He was very pleasant and took less than fifteen minutes.
- C I Moser
Product:
Knoxville, TN
The P'a rule. Punctual, polite, precise, and professional. Patrick hit my repair out of the park! Steve W.
- Steve Wilcox
Knoxville, TN
The professional who did our job is excellent and very friendly. He was PERFECT! Give him an award. We are vey happy with the quick response and quick repair, but we think the cost is extremely high for the parts. Unfortunately, there is nothing we can do about that, and I'm sure that's how you make all your money!! Best wishes to you all. We hope we never need to use you again for our garage door, but if we do need you, you're first on our list.
- David Brandes
Knoxville, TN
We are extremely pleased with Precision Door Service. They were prompt in coming to check our door when it broke. They gave me options to repair or replace the door. Due to the age of our old door we decided to have it replaced. The installation of the new door was perfect. Adam and John W were tremendous. They were professional and courteous. I would highly recommend Precision Door and in particular Adam and John W
- Ronnie Dozier
Knoxville, TN
Hayden did a great job. He was knowledgeable, informative and provided options. He did quick and efficient work. I recommend this company and ask for Hayden.
- Randy Jenkins
Product:
Knoxville, TN
Travis performed my annual service, then remained to show me how to disengage the door for manual lift. When he saw I had to bend quite far to lift the door, he spent a few extra minutes to install a second “handle” a foot higher. Excellent customer service!
- E Marsh
Knoxville, TN
excellent service from the two technicians who installed a new garage door opener and door spring. they explained how everything works and they were very professional.
- Carolyn Ferguson
Product:
Knoxville, TN
I knew our old garage doors needed significant work, so I called Precision this morning, and was scheduled for an appointment this afternoon. Patrick and Hayden arrived early in the afternoon and after assessing the situation, they explained what they recommended and gave me an estimate. I agreed to the work and within a couple of hours, it was done. I was amazed at the improvement, and am very pleased with their work.
- Ann Snodgrass
Knoxville, TN
A couple of bolts came out of our opener, which was installed about a year ago by Precision. Called this morning, was given an arrival time window. Justin (the original installer by the way) called and arrived in the stated time window. Had the opener running smoothly again within 5 minutes. Outstanding!
- Mark Ray
Knoxville, TN
My daughter had Precision b4 & other people told me they had used Precision & were satisfied. That is why I chose Precision. Chris was on time, explained things to me & was professional. Janet Scrivnor
- Janet Scrivnor
Knoxville, TN
I used Precision when I lived in Fort Myers, Florida. I got great service there in the Sunshine State. So when my GD would not close properly here in Knoxville, I called them, and came out at my own schedule, and did all they could to check its programming and etc. I had to have a new Motor installed, as the other was a 2005, and decided it did not want to work. I had great Techs, and worked fast, explained how to use my upgraded Door remote and all its features. My Cost was 773.00.
- Mary Aker
Product:
Knoxville, TN
Garage spring broke and I was away from my house for work. My wife called and Chris Pease showed up when promised, got it fixed fast and left us extremely happy. Thanks Precision RJOHNSON
- Ricky Johnson
Product:
Knoxville, TN
Derek H was absolutely wonderful. We were in a pretty bad situation and he was friendly, professional and sympathetic. He deserves a raise. That kind of customer service is rare these days.
- Marcia Redding
Product:
Knoxville, TN
Preston Stockton was the repairman that did the work on my garage doors. He was on time - he was very polite and he did a great job. He explained in detail what he did to resolve my garage door issues. Preston did a great job. I will definitely use Precision in the future. Thanks Bill Gotto
- Bill Gotto
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
Chuck went above and beyond! He was here within 45 minutes of us calling. Great customer service!
- Josh