Review:

Ease of scheduling on the spot (as opposed to waiting for call backs which is common with many service providers) and good communication provided a great first impression. Day of the repair the service tech communicated in advance and was prompt, professional and courteous. The repair was completed quickly without issue and the payment processing and invoicing was expedited through the service tech’s handheld device. Overall, very positive experience from start to finish.

Review:

Unfortunately our garage door opener spring snapped at 3:15. Too make matters worse I could not manually open the door and both cars were in the garage. I contacted Precision at 4:00 and was told our service rep would be here between 6 to 8. Josh Compton showed up at 4:45, quickly identified the problem. By 5:30 he was finished, door opener worked superbly and Josh was very professional throughout the complete process. I was so taken with the level of service that Imposted on our neighborhood watch email service our positive experience with Precision and their professional service representatives.

Review:

Quality service.

Review:

I was overcharged 660.00 for a 250 job

Review:

James did an excellent job fixing my garage doors. I was so concerned that my new garage doors would be ruined due to a previous individual's work that was not done right. James fixed everything so well.

Review:

Precision Door provided excellent same day service which I appreciated. Patrick, the technician explained the problem very well, my options, and the charges. No surprises there when he finished. I would certainly recommend this company to one and all.

Review:

Patrick was polite, timely, and very accommodating! Great service!

Review:

Patrick did an excellent job very quickly and he knew exactly what to do. Very professional technician...5+. He installed a different spring concept that works much better. Only one question, his credit card machine did not work we tried it twice and then paid by check. Hope we didn't pay accidently by credit card. Thanks again for the quick service. Bob Paterick

Review:

WE WERE VERY PLEASED WITH YOUR SERVICE AND YOUR REP jIM.

Review:

5 STARS! My garage ceiling must be replaced so Precision took down and will later put back up my door openers. They are the best—efficient, courteous, professional.

Review:

James was here promptly and called to verify he would be there. One of my garage doors had snapped two spring cables. James was knowledgable, professional, courteous, and did a good job getting the door back in service.

Review:

I looked up garage repair and your website came up. I talked with Brooke (very courteous and nice) and she got me scheduled up. Your tech Josh was EARLY! And that is a positive. He was scheduled from 7-9 and I got a call around 6PM. I was still in my office and I told him I was on the way. He throughly inspected what I needed done, was very polite and gave a me direct price before doing any work! You have excellent employees and service was done as expected. Highly recommend!!!

Review:

5 STAR ~ from the quote process, office visit and excellent installation. All of your employees are very courteous, that is why I went with your company for the second time

Review:

Great service! Efficient, respectful of customer's time, and a pleasure to work with!

Review:

I chose Precision after reviewing 3 companies in the Knoxville area. They provided me with recommendations and practical information in the quotation process (Tommy). The installers, Jon and Frank, did an excellent job as well and went above and beyond what I expected. My garage doors are super quiet (my last ones were very loud) and we have received so many compliments already. I would use them again and have recommended them to neighbors already! They all were really a pleasure to work with and the process was very smooth.

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to your neighbors. It was our pleasure to serve you.

Review:

Pleased with every aspect of contact and service. Found through Advisor. Prompt service,good explanations of service options.

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to serve you.

Review:

Patrick really knew what he was doing and I think he did a great job!

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to serve you.

Review:

The service was quick and efficient. The workers were courteous and careful. The price seemed fair. Good experience overall.

Thank you for the 5 star review. Precision Door appreciates your business and feedback. Enjoy your new garage door! It was our pleasure to serve you.

Review:

Josh and Josh came the within four hours of my call to Precision. They did a professional job, and they are real nice guys.

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to serve you.

Review:

Josh was very polite, called ahead to tell us when he would arrive. Excellent service.

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to serve you.

Review:

Josh just left our home and he was such a great guy! If we ever need garage door services again it will definitely be your company. Thank you also for getting out here to us same day we called.

Review:

Josh was awesome! He fixed our door and sat on hold to make sure our home owners warranty wouldn’t cover it. He was very professional and polite and came out the same day I called! I highly recommend!

Thank you for the 5 star review. Precision Door appreciates your business and recommendation. It was our pleasure to serve you.

Review:

on time problem diagnosed quickly. technician very courteous and polite. technician very knowledgable and efficient. five star. replaced safety sensors.

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to serve you.

Review:

Every experience with Precision has been positive. The tech is knowledge, thorough and courteous.

Review:

We called for service mid-morning and got a service appointment for sometime between 2 and 4 in the afternoon. The service man Nick arrived at 1:45 (which was awesome). He introduced himself and inspected the garage door. He was extremely knowledgeable of the product and explained it to us so that we understood how it worked as well! He explained our options and we made a decision and he proceeded with the repairs. Completed the work quickly within an hour. He also check the second garage to confirm that it was working properly. Very pleasant to talk with and work with. Awesome Job. Robert Silas

Review:

No work done yet

Review:

Outstanding service. Mr Green was very professional and knowledgeable. Thank you.

Review:

Extremely prompt, courteous and competent. Best garage door company ever!

Review:

Precision provided EXCELLENT customer service from the initial call through the entire process of having our garage door repaired. Precision exceeded our expectation for quality workmanship and fair pricing. Nick was at our home within 4 hours of calling for help! (Our garage door would not close!) Nick conducted an assessment and we discussed various options including pricing for services. We agreed on the work and Nick was awesome! He was professional, efficient and completed the work exactly as discussed. The door works like new! We are very happy customers and WILL RECOMMEND Precision Garage Door of Knoxville at every opportunity. Again, they provide high quality work from a highly skilled, personable professional at a fair price.

WOW! Thank you for the 5 star review. Precision Door appreciates your business and recommendation. It was our pleasure to serve you.

Review:

Definitely 5 star service! Technician was very knowledgeable!

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to serve you.