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Read what people are saying
about Precision Garage Door in:

Knoxville Area, TN

Precision Garage Door of Knoxville
has received 1397 reviews, averaging 4.93 Stars:
1 2 3 4 5
Review:

Prompt appointment made and follow-up was on time. Tommy actually called me that he was available earlier which worked out great. The repair estimate was complete in minutes with a target repair date set much earlier than I expected. Precision is my garage door service team going forward.

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

I think the repair was expensive but i had no choice. Either replace a rusty spring or risk possible injury or more expense at a later date. The repair man did an excellent job in a timely manner. I wish he could have had the weather stripping on his truck to finish the repair but I will do that myself at a later date. Suggestion to the company: start carrying the weather strips.

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James W Service Provided:
Broken Garage Door Spring Repair

Technician: James W
Review:

The keypad garage door opener had stopped working and didn't work even with new batteries. I called Precision because I have used them before. The technician came the very day I called, quickly identified the problem (the keypad opener had gone bad), and installed a new opener. He was very pleasant and took less than fifteen minutes.

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

The P'a rule. Punctual, polite, precise, and professional. Patrick hit my repair out of the park! Steve W.

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Patrick S Service Provided:
Garage Door Repair

Technician: Patrick S
Review:

The professional who did our job is excellent and very friendly. He was PERFECT! Give him an award. We are vey happy with the quick response and quick repair, but we think the cost is extremely high for the parts. Unfortunately, there is nothing we can do about that, and I'm sure that's how you make all your money!! Best wishes to you all. We hope we never need to use you again for our garage door, but if we do need you, you're first on our list.

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Patrick S Service Provided:
Garage Door Opener Repair

Product:
Springs

Technician: Patrick S
Review:

We are extremely pleased with Precision Door Service. They were prompt in coming to check our door when it broke. They gave me options to repair or replace the door. Due to the age of our old door we decided to have it replaced. The installation of the new door was perfect. Adam and John W were tremendous. They were professional and courteous. I would highly recommend Precision Door and in particular Adam and John W

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Josh C Service Provided:
Install Garage Doors

Technician: Josh C
Review:

Hayden did a great job. He was knowledgeable, informative and provided options. He did quick and efficient work. I recommend this company and ask for Hayden.

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Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Review:

Travis performed my annual service, then remained to show me how to disengage the door for manual lift. When he saw I had to bend quite far to lift the door, he spent a few extra minutes to install a second “handle” a foot higher. Excellent customer service!

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Thomas T Service Provided:
Garage Door Repair

Technician: Thomas T
Review:

excellent service from the two technicians who installed a new garage door opener and door spring. they explained how everything works and they were very professional.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

I knew our old garage doors needed significant work, so I called Precision this morning, and was scheduled for an appointment this afternoon. Patrick and Hayden arrived early in the afternoon and after assessing the situation, they explained what they recommended and gave me an estimate. I agreed to the work and within a couple of hours, it was done. I was amazed at the improvement, and am very pleased with their work.

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Patrick S Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Patrick S
Review:

A couple of bolts came out of our opener, which was installed about a year ago by Precision. Called this morning, was given an arrival time window. Justin (the original installer by the way) called and arrived in the stated time window. Had the opener running smoothly again within 5 minutes. Outstanding!

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Service Provided:
Garage Door Opener Repair

Review:

My daughter had Precision b4 & other people told me they had used Precision & were satisfied. That is why I chose Precision. Chris was on time, explained things to me & was professional. Janet Scrivnor

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Service Provided:
Garage Door Repair

Review:

I used Precision when I lived in Fort Myers, Florida. I got great service there in the Sunshine State. So when my GD would not close properly here in Knoxville, I called them, and came out at my own schedule, and did all they could to check its programming and etc. I had to have a new Motor installed, as the other was a 2005, and decided it did not want to work. I had great Techs, and worked fast, explained how to use my upgraded Door remote and all its features. My Cost was 773.00.

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Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Review:

Garage spring broke and I was away from my house for work. My wife called and Chris Pease showed up when promised, got it fixed fast and left us extremely happy. Thanks Precision RJOHNSON

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Derek H was absolutely wonderful. We were in a pretty bad situation and he was friendly, professional and sympathetic. He deserves a raise. That kind of customer service is rare these days.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Preston Stockton was the repairman that did the work on my garage doors. He was on time - he was very polite and he did a great job. He explained in detail what he did to resolve my garage door issues. Preston did a great job. I will definitely use Precision in the future. Thanks Bill Gotto

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Service Provided:
Garage Door Repair

Review:

Precision sent a very young tech out who told me because my garage door had an older spring type mechanism that it could not be repaired and the only thing they could do would be to replace it with a torsion style opener. I declined and he charged me $49.99 for the house call. I then called a different company and their tech brought a new spring kit, changed out both springs and all pulleys, greased, oiled, and adjusted the door and charged me half of what Precision had quoted. He also told me that there was not enough head space above my door to install a torsion system. The only reason i'm giving one star is that there is nothing lower. It's a shame that I was charged for no service.

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Service Provided:
Broken Garage Door Spring Repair

Review:

I needed to replace the seal at the bottom of my garage door. Derek took care of it right away and checked some other things while he was here. I had him leave a sticker on the door if I ever needed to call them again. He was a really nice guy.

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Service Provided:
Garage Door Repair

Review:

great service, showed on time. very friendly and knowledgeable. had my door working in less than an hour.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Review:

Had a broken spring on garage door. Couldn’t raise door. Came out same day and fixed. Pleasant young man did a knowledgeable job fixing it. Would call them again if a problem comes up.

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Service Provided:
Garage Door Repair

Review:

A few years ago we had our older home serviced by Precision; and the job was excellent. We are a return customer due to top service. Just as today, Patrick took good care our garage door at a new residence~ changed springs, belts, rollers, and more. GREAT JOB Patrick!! Thank you!!

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Patrick S Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Patrick S
Review:

I called Precision at 8:15AM and they had a technician here by 9AM. Justin called me 10 minutes prior to arrival, just like Stephanie had said he would. He fixed the door in 45 minutes! He gave me 3 quotes and allowed me to choose.. I would highly recommend Precision Door Service! Great service, great price for the service!

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Service Provided:
Broken Garage Door Spring Repair

Review:

Great service. Quick to respond, professional, courteous, and fixed the problem.

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Service Provided:
Garage Door Repair

Review:

Derek came at the time promised and called before he arrived. He promptly surveyed the problem, gave me the estimate, and got right to work. He was very polite and when the job was finished, showed me exactly what he had done. I could not have been more satisfied with the entire process and would certainly recommend this company to others!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Derrick done an outstanding job.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

I called first thing this morning to have my opener repaired. I was told a window of 11am to1pm. The repair crew promptly arrived around 11:am, changed the opener head, and controls, adjusted the photo eyes and lubed the door and springs. I don't remember their names but they were prompt, courteous, and had a good work ethic. I definitely recommend them.

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Josh C Service Provided:
Garage Door Opener Repair

Product:
Opener

Technician: Josh C
Review:

Quick appointment. Called about 3:30 on Monday and Justin was here b4 9a on Tuesday. Justin was very professional only took about 30 to 40 minutes to replace the overhead motor. Programed 2 vehicles and he was gone. Madison was very helpful and polite and has us scheduled quickly.

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Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

Our tech., Michael, was very courteous, professional, and timely. He fixed our garage door track and had our garage door up and running!

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Service Provided:
Garage Door Repair

Review:

Anytime we have a problem, I use this company. They are always prompt, professional, and do a great job.

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Josh C Service Provided:
Garage Door Repair

Technician: Josh C
Review:

Chuck Gatlin was very knowledgeable about the product and able to install our new garage door opener, replacing an old one that had worn out. He was very helpful in explaining the new updated system and very courteous throughout the install process. Thank you for your professional service and meeting our needs so quickly.

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James W Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: James W
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Knoxville Area

(865) 643-8587

(865) 643-8587
Maryville Area

(865) 268-4051

(865) 268-4051
Oak Ridge and Oliver Springs Area

(865) 275-5643

(865) 275-5643
Loudon Area

(865) 408-8914

(865) 408-8914
Powell Area

(865) 512-6675

(865) 512-6675
Lenoir City and Tellico Villag Area

(865) 816-9766

(865) 816-9766
Sevierville Area

(865) 268-4051

(865) 268-4051
Louisville and Alcoa Area

(865) 275-5643

(865) 275-5643
Vonore Area

(423) 536-9835

(423) 536-9835
Corryton Area

(865) 512-6675

(865) 512-6675
Clinton Area

(865) 408-8914

(865) 408-8914
Kodak Area

(865) 816-9766

(865) 816-9766
Precision Door Service
Office: (865) 221-7068
10525 Kingston Pike
Ste E

Knoxville, TN 37922