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Read what people are saying
about Precision Garage Door in:

Clinton Area, TN

Precision Garage Door of Knoxville
has received 53 reviews, averaging 5.00 Stars:
1 2 3 4 5
Review:

my door was making way to much noise i thought it would break into, Tommy came out quickly saw the problems my door had and told us what it would coast to repair, it was a little pricey however I had the work done and the door is so quite you can sleep through the opening and closing of the door now, great work and Tommy was a professional thank you

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback. We're happy to hear your door is running very quietly now.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Precision did an outstanding job replacing the broken springs on my garage door and providing the PDS Overhaul. My technician, James, was very courteous and professional and the job was completed very in a very timely manner. This is my first time dealing with Precision Door and I would highly recommend them! My garage door operates like new now, so smooth and quiet. Great job!!!

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A Response from: Sandy

Thank you for the 5 star rating for our Technician James and the company. Precision Door appreciates your business and recommendation to others. Wishing you a Merry Christmas and blessed New Year.

James W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: James W
Review:

The technician(Patrick) was professional, knowledgable, and courteous. I would definitely recommend Precision.

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and recommendation to others. It is our pleasure to serve you.

Patrick S Service Provided:
Broken Garage Door Spring Repair

Technician: Patrick S
Review:

James was on time, listened to my story of a stopping-in-mid-cycle door, studied the 17 yr old garage door's behavior, made the necessary and proper adjustments, and installed new rollers. Everything is better now and works. Very satisfied with both the service and the professionalism.

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A Response from: Sandy

Thank you for your review. We appreciate your business.

James W Service Provided:
Garage Door Repair

Product:
Rollers

Technician: James W
Review:

James is great. He explained everything he was doing and what the problem was. I had to have the springs and cables replaced on my garage door and he removed the old ones and had the new ones installed in just under an hour. He was very courteous and knowledgeable. Thank you!

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: James W
Review:

The garage door torsion spring snapped in two at 6:15 in the morning and I gave Precision Doors a call at 6:30 a.m. and they were here by 8:30. My technician James was very curtious and knowledgeable. He had my door fixed in 30 minutes great job James and Precision Doors. I would definitely recommend them to everyone I know. I will definitely use Precision Doors again if I need them.

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A Response from: Emily Whalen

Thank you so much for your review and recommendation! We appreciate your business!

James W Service Provided:
Garage Door Repair

Product:
Springs

Technician: James W
Review:

Patrick installed a new opener and replaced everything but the door and tracks. He did a quality job. I highly recommend your company.

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A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Patrick S Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Patrick S
Review:

Luis came to my home on time and with short notice. He called to let me know when he was on his way. Glad to see the spring replaced within two hours of my call to them.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I found your listing in Mint Magazine, and as I had been out of town and had no one else to help, I called your number. When the repairman came I explained I needed for the door to open and close and it wouldn't and I was fairly certain it wasn't too bad because the same thing had happened to my husband and he fixed it very easily. Your repairman Patrick Stockton, told me the emergency cord had been released so that the door could be opened if the electricity went out. He put the cord back in position and the door immediately opened and shut with the electric opener. He said that since he was here and there was a $65 service charge he would look the door over and inspect and tell me what he found. After his inspection he told me he had found frayed wire, pulleys that needed replacement I asked how much he said $523.00 with the discounts allowed. I told him I wanted to talk with my sons and his immediate response was "You don't trust me?" I felt a bit intimidated and told him to go ahead. While he was working I went on line and did some research. I could have had a new Genie installed for less that this repair bill. I feel like I was taken advantage of and am extremely disappointed in your company. I have to take responsibility for this since I gave permission for the repair, but I have learned a valuable lesson. I will go with my gut feeling from now on and not be intimidated by anyone.

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A Response from: Emily Whalen

Thank you for your review! We apologize that you were not completely satisfied with our service. At the time of service our technician evaluated the garage door and informed you of any issues that would need to be resolved so that your garage door would function properly. At Precision Door Service we pride ourselves with the highest quality parts and excellent customer service. We also apologize for the aggressive sales tone and if you felt intimidated. We have taken the appropriate action to ensure this will not be a reoccurring problem. If you should have any other concerns, please contact our office at 865-539-3656. We appreciate your business!

Patrick S Service Provided:
Garage Door Opener Repair

Product:
Rollers

Technician: Patrick S
Review:

Technician was friendly, and arrived on time, was even a little early but called to see if it was ok to come early. He did the repair quickly. It is nice to receive timely service and phone calls. Good customer service.

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A Response from: Jodi Cook

Thank you for your feedback! We appreciate your business!

James W Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: James W
Review:

Luis arrived in the time given. Introduced him self and started to work accessing the problem. He was very efficient and timely on doing the work. He explained how to use the new door opener and remotes. He asked if we had any questions. We feel your charges are very reasonable and would be glad to recommend your company to everyone needing this service. Thanks again for your prompt service and excellent service staff.

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A Response from: Jodi Cook

Thank you for your review and recommendation! We appreciate your business!

Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Review:

Excellent response time to my call on a Saturday. Service tech Dio very nice and explained things well...performed overhaul in efficient manner...Thanks!

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Service Provided:
Install Garage Doors

Review:

Luis was very professional and knew exactly what he was doing. I would not hesitate to have him come back for any further repairs.

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Service Provided:
Install Garage Doors

Review:

Luis was very professional and knowledgable. He was right on time with our given estimated time of arrival. He was quick and accurate with the repair. Very impressed with him. Will recommend to anyone who needs service and repair with garage doors :)

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Service tech arrived on time did a super job. Now the new owner of the house will have two smoothly operating garage doors when they move in.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Thank you for the great tune-up service. Dio was very knowledgable and personable. I hope to have your company install our doors in the home we are building.

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Service Provided:
Garage Door Repair

Review:

Dio was knowledgeable and professional. I would highly recommend Precision. Great experience!

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Service Provided:
Install Garage Doors

Product:
Remotes / Keypad

Review:

Technicians from Precision showed up on time, removed the old garage door, installed a new insulated garage door. The work was done in a speedy, very professional manner and all trash from the job was totally cleaned up. I am completely satisfied with my new garage door and would highly recommend Precision. Great service and an excellent new insulated overhead garage door at a great price.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Although the price was way more than expected, Patrick arrived on time and did a great job explaining the problems to me and then fixing them. He was professional, courteous and helpful. I would highly recommend him.

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Patrick S Service Provided:
Install Garage Doors

Product:
Remotes / Keypad

Technician: Patrick S
Review:

The appointment was kept on time - early actually. Patrick thoroughly explained the problems with my garage doors.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Great job ! On time and Thomas properly diagnosed the problem and repaired promptly. Would definitely recommend.

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Thomas W Service Provided:
Install Garage Doors

Technician: Thomas W
Review:

Thomas and Don were on time and quick to diagnose all of the strange problems I've been having for years. I will recommenced your company highly!

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Thomas W Service Provided:
Garage Door Repair

Product:
Springs

Technician: Thomas W
Review:

Service was very good. they did a great job. I would recommed precision door and would use them again.

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Thomas W Service Provided:
Broken Garage Door Spring Repair

Technician: Thomas W
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Knoxville Area

(865) 643-8587

(865) 643-8587
Maryville Area

(865) 268-4051

(865) 268-4051
Oak Ridge and Oliver Springs Area

(865) 275-5643

(865) 275-5643
Loudon Area

(865) 408-8914

(865) 408-8914
Powell Area

(865) 512-6675

(865) 512-6675
Lenoir City and Tellico Village Area

(865) 816-9766

(865) 816-9766
Sevierville Area

(865) 268-4051

(865) 268-4051
Louisville and Alcoa Area

(865) 275-5643

(865) 275-5643
Vonore Area

(423) 536-9835

(423) 536-9835
Corryton Area

(865) 512-6675

(865) 512-6675
Clinton Area

(865) 408-8914

(865) 408-8914
Kodak Area

(865) 816-9766

(865) 816-9766
Precision Door Service
Office: (865) 221-7068
10525 Kingston Pike
Ste E

Knoxville, TN 37922