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James
Tech ID#: 8
Reviews: 217
Average: 4.99 stars
Drug Test: 7/16/2014

James

Technician
James has received 217 reviews, averaging:

James's Bio:

I have lived in East Tennessee since 1997. I'm married with 4 children and 3 grandchildren. I like to spend time with family and friends. I like to workout, run, and read in my spare time.
Review:

James showed up on time and repaired my garage door within an hour. He was professional and answered all my questions regarding maintenance of garage doors since this is the first time we have had one. Thank you Precision Door
Chris Christensen
Service Provided:
Garage Door Repair
Review:

I am a repeat customer. James Wells came early and a great repair job promptly !
Charles Sudduth
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Review:

James was very helpful and informative! I very much appreciated his seeing to my service call immediately, and will highly recommend Precision Garage Door services. Thank you! Perfect 5 star service!
Carmine Schulze
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Review:

JAMES WAS EXCELLENT AND VERY HELPFUL NEVERTHELESS AFTER HAVING USED YOU BEFORE AND RECOMENDED YOU TO MY NEIGHBORS I WILL NOT BE USING YOU IN THE FUTURE AND ADVISING MY NEIGHBORS NOT TO EITHER AFTER BEING CHARGED 1000 DOLLARS TO REPLACE 2 SPRINGS AND TWO THE CABLES I MENTIONED TO ONE OF MY NEIGHBORS OF WHAT I THOUGHT WAS A RIP OFF,AND HE HAD ANOTHER COMPANY CALL ME THE DIFFERNCE IN THE PRICE FOR THE SAME WORK WAS INCREDIBLE I HOPE TAKING ME WAS WORTH THE CUSTOMERS YOU ARE LOSING
Leo Cadelo
Service Provided:
Broken Garage Door Spring Repair
Review:

Quality service.
Jack Sherrod
Service Provided:
Garage Door Repair
Review:

James did an excellent job fixing my garage doors. I was so concerned that my new garage doors would be ruined due to a previous individual's work that was not done right. James fixed everything so well.
Linda Hammer
Service Provided:
Garage Door Repair
Review:

Work was done quickly and accurately. Man was professionall and courteous. I have usued your company before and was very satisfied.
Charles Humphrey
Service Provided:
Garage Door Repair
Review:

WE WERE VERY PLEASED WITH YOUR SERVICE AND YOUR REP jIM.
Robert Wright
Service Provided:
Garage Door Repair
Review:

James was here promptly and called to verify he would be there. One of my garage doors had snapped two spring cables. James was knowledgable, professional, courteous, and did a good job getting the door back in service.
John Underwood
Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
Date: 09/03/2018
Garage Door Repair
,
Review:

I was very impressed that I was able to receive service on a holiday! Chuck was very friendly, knowledgeable and understanding! Thank you for a great job!
Greg Shockley
A Response from: Chuck

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to serve you...even on a holiday.

Service Provided:
Garage Door Repair
Review:

I had two belt drive openers installed on two 10 ft garage doors, James Wells the installer did a great job, very knowledgeable on install and they work great.He did the job in timely manner.
James Ridge
A Response from: Chuck

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to serve you.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

No work done yet
Tim Anderson
Service Provided:
Garage Door Repair
Review:

James was the technician who did the work for us. I appreciated that he called about 25 minutes before his arrival to let us know he was on his way. When he arrived, he was the consummate professional...respectful, kind, and knowledgable. We had an older system that, frankly, was not worth repairing. James confirmed this, but did not pressure us into our decision to replace the opener as well as the springs. Once we decided what needed to be done, he went straight to work and did not stop until it was completed...and, he had a great attitude throughout. We are very happy with Precision Door, and especially with James.
Jeff Maitlen
A Response from: s

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician, James. It was our pleasure to serve you.

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

We selected Precision because of the excellent service you provided earlier this week to our neighbor who had her garage door repaired. James Wells did the work on our garage door. He was extremely open and informative about the items which needed to be replaced. The builder of this condo complex installed the two stall doors which were serviced by only one spring. Mr. Wells was very efficient and left the work area neat and tidy.
Renate & Robert Byrus
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

SUPER SERVICE!!!! 0730 CALLED---1000 AM --DOOR REPAIRED!!! GREAT GUY, JAMES!! THANK YOU, JOHN
John Hunt
Service Provided:
Broken Garage Door Spring Repair
Review:

I needed a tension spring replaced. The technician checked the other components of the door and made recommendations for added repairs. I went with just the spring and hen had the job done in about 30 minutes. Good job with reasonable price.
Charles Higgins
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our service and pricing. It is our pleasure to serve you.

Service Provided:
Garage Door Repair
Review:

the guys were on time and were professional
Marnie Barnes
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Same day service, and quick repairs at a reasonable price. 5 year warranty too! Works great again, definitely smoother and quieter now. One less thing to worry about. Would definitely recommend!
Mike Powers
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation. It is important to us to provide 24/7 LIVE customer service and same day repairs. It is our pleasure to serve you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

James was the kind of service advisor you want to come to your home Professional courteous and honest. He could have more than I needed but did not good experience
Bob Brennan
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

This is my first time to use Precision. I liked their website and felt confident in my selection because of the detail they provide about their technicians. We had James and he was very professional and did a great job explaining the issues and solution. He was there on time and was done earlier than he expected. We did have an issue a few days later on a Saturday but Chuck, the owner, sent another technician right over the fix the problem. I definitely recommend them.
Mark Podgorski
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Professional service. Explained work to be done, gave options. I will use their service in the future
Ed Staron
Service Provided:
Garage Door Repair
Review:

I am very pleased! I called Precision and got same day service. The technician, James Wells, was very knowledgeable, professional, and provided timely work. I will definitely use Precision Door again and will recommend to friends and family!!
Jessica Robinson
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and recommendation. We're happy to provide 24/7 LIVE customer service and same day repairs. It is our pleasure to serve you.

Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Review:

The garage door specialist was very professional and provided the additional remote as well as correlating garage signals to my vehicle for easier access without the need for a remote. I find the Precision team to be very efficient, reliable, and careful in filling the client's garage door needs.
Debbra Faulkner
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback on our technician. It is our pleasure to serve you.

Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Review:

Very happy with the service and quality of the work. The spring broke on our garage door. Due to the age of the door it needed a complete overhaul. The service was prompt, on time, and all the parts needed without making an extra trip.
Dale and pam Teague
Service Provided:
Broken Garage Door Spring Repair
Review:

I came home at 8:30 last Friday, clicked the garage door opener, the door went up about 6" then dropped back down. I tried one more time and same thing... just what I needed to have to mess with the garage door. I went inside and looked, tried disconnecting the opener and tried to open by hand, couldn't hardly budge it, looked closer to see that one of the big springs was broken. So at 8:45 on Friday night and it's broke, I've got workers coming to work on my wood flooring in the morning and they need access through the garage. Luckily I found Precision Door online; stating that they're open until 9pm, work on the weekend for no additional fee and mention the add for no service fee. Sounded perfect I called, was able to make an appointment for the next morning. Jake showed up about 20 min early, 8:40 am and was finished by 10:30. He replaced both springs, replaced all the bearings and rollers, cables, put on a new gasket along the bottom of the door, and went over everything very well. The service was GREAT, price was GREAT, and I'll most likely be ordering a new door from Precision within the next 6mo-1yr. Call them if you need you garage door fixed right the first time, in a timely manner, and for a very fair price.
Tad + teresa Aarant
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Review:

We were very glad that you were able to come and repair our garage door so quickly. I will be telling everyone I know about the good job you did for us. Thank youso much.
Janice Basler
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and recommendation to others. It is our pleasure to serve you.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

This is the second time I have used this company. They do very good work. No pressure to try to sell you other options. Work is done on time and very high quality. Will use them again if I need additional work.
Sam Hamblen
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your loyal repeat business and feedback. It is always our pleasure to serve you.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Very professional and fast!
Erick Vargas
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Very nice Tech. professional and very efficient. I was rather surprised at the cost of one hour of repair on the garage door. But I still give a 5 star rating for the quick service and the 5 year warranty. I would recommend your company to others. Sincerely Kathleen Shattuck
Kathleen Shattuck
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and recommendation to others. It is our pleasure to serve you.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Quick, professional! Highly recommend!
Tim Guthrie
Service Provided:
Garage Door Opener Repair
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