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James
Tech ID#: 8
Reviews: 205
Average: 4.99 stars
Drug Test: 7/16/2014

James

Technician
James has received 205 reviews, averaging:

James's Bio:

I have lived in East Tennessee since 1997. I'm married with 4 children and 3 grandchildren. I like to spend time with family and friends. I like to workout, run, and read in my spare time.
Review:

James was the technician who did the work for us. I appreciated that he called about 25 minutes before his arrival to let us know he was on his way. When he arrived, he was the consummate professional...respectful, kind, and knowledgable. We had an older system that, frankly, was not worth repairing. James confirmed this, but did not pressure us into our decision to replace the opener as well as the springs. Once we decided what needed to be done, he went straight to work and did not stop until it was completed...and, he had a great attitude throughout. We are very happy with Precision Door, and especially with James.
Jeff Maitlen
A Response from: s

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician, James. It was our pleasure to serve you.

James Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technician:
Review:

We selected Precision because of the excellent service you provided earlier this week to our neighbor who had her garage door repaired. James Wells did the work on our garage door. He was extremely open and informative about the items which needed to be replaced. The builder of this condo complex installed the two stall doors which were serviced by only one spring. Mr. Wells was very efficient and left the work area neat and tidy.
Renate & Robert Byrus
James Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technician:
Review:

SUPER SERVICE!!!! 0730 CALLED---1000 AM --DOOR REPAIRED!!! GREAT GUY, JAMES!! THANK YOU, JOHN
John Hunt
James Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

I needed a tension spring replaced. The technician checked the other components of the door and made recommendations for added repairs. I went with just the spring and hen had the job done in about 30 minutes. Good job with reasonable price.
Charles Higgins
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our service and pricing. It is our pleasure to serve you.

James Service Provided:
Garage Door Repair
Technician:
Review:

the guys were on time and were professional
Marnie Barnes
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

James Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Same day service, and quick repairs at a reasonable price. 5 year warranty too! Works great again, definitely smoother and quieter now. One less thing to worry about. Would definitely recommend!
Mike Powers
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation. It is important to us to provide 24/7 LIVE customer service and same day repairs. It is our pleasure to serve you.

James Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

James was the kind of service advisor you want to come to your home Professional courteous and honest. He could have more than I needed but did not good experience
Bob Brennan
James Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

This is my first time to use Precision. I liked their website and felt confident in my selection because of the detail they provide about their technicians. We had James and he was very professional and did a great job explaining the issues and solution. He was there on time and was done earlier than he expected. We did have an issue a few days later on a Saturday but Chuck, the owner, sent another technician right over the fix the problem. I definitely recommend them.
Mark Podgorski
James Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Professional service. Explained work to be done, gave options. I will use their service in the future
Ed Staron
James Service Provided:
Garage Door Repair
Technician:
Review:

I am very pleased! I called Precision and got same day service. The technician, James Wells, was very knowledgeable, professional, and provided timely work. I will definitely use Precision Door again and will recommend to friends and family!!
Jessica Robinson
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and recommendation. We're happy to provide 24/7 LIVE customer service and same day repairs. It is our pleasure to serve you.

James Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technician:
Review:

The garage door specialist was very professional and provided the additional remote as well as correlating garage signals to my vehicle for easier access without the need for a remote. I find the Precision team to be very efficient, reliable, and careful in filling the client's garage door needs.
Debbra Faulkner
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback on our technician. It is our pleasure to serve you.

James Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technician:
Review:

Very happy with the service and quality of the work. The spring broke on our garage door. Due to the age of the door it needed a complete overhaul. The service was prompt, on time, and all the parts needed without making an extra trip.
Dale and pam Teague
James Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

I came home at 8:30 last Friday, clicked the garage door opener, the door went up about 6" then dropped back down. I tried one more time and same thing... just what I needed to have to mess with the garage door. I went inside and looked, tried disconnecting the opener and tried to open by hand, couldn't hardly budge it, looked closer to see that one of the big springs was broken. So at 8:45 on Friday night and it's broke, I've got workers coming to work on my wood flooring in the morning and they need access through the garage. Luckily I found Precision Door online; stating that they're open until 9pm, work on the weekend for no additional fee and mention the add for no service fee. Sounded perfect I called, was able to make an appointment for the next morning. Jake showed up about 20 min early, 8:40 am and was finished by 10:30. He replaced both springs, replaced all the bearings and rollers, cables, put on a new gasket along the bottom of the door, and went over everything very well. The service was GREAT, price was GREAT, and I'll most likely be ordering a new door from Precision within the next 6mo-1yr. Call them if you need you garage door fixed right the first time, in a timely manner, and for a very fair price.
Tad + teresa Aarant
James Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Technician:
Review:

We were very glad that you were able to come and repair our garage door so quickly. I will be telling everyone I know about the good job you did for us. Thank youso much.
Janice Basler
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and recommendation to others. It is our pleasure to serve you.

James Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

This is the second time I have used this company. They do very good work. No pressure to try to sell you other options. Work is done on time and very high quality. Will use them again if I need additional work.
Sam Hamblen
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your loyal repeat business and feedback. It is always our pleasure to serve you.

James Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Very professional and fast!
Erick Vargas
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback. It is our pleasure to serve you.

James Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Very nice Tech. professional and very efficient. I was rather surprised at the cost of one hour of repair on the garage door. But I still give a 5 star rating for the quick service and the 5 year warranty. I would recommend your company to others. Sincerely Kathleen Shattuck
Kathleen Shattuck
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and recommendation to others. It is our pleasure to serve you.

James Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Quick, professional! Highly recommend!
Tim Guthrie
James Service Provided:
Garage Door Opener Repair
Technician:
Review:

Our garage doors are from your company. I was very thankful to have James come and repair my broken wires and door problem. Thank you.
Al and pam Wohlpart
A Response from: Sandy

Thank you for the 5 star review. We appreciate your business and feedback on James.

James Service Provided:
Garage Door Opener Repair
Technician:
Review:

FANTASTIC JOB! I couldn't ask for better!
Henry Usey
A Response from: Sandy

Thank you for the 5 star review. We appreciate your business and feedback.

James Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

The service provided by Precision was great. James, the technician was very knowledgeable and helpful.
Michael Scruggs
A Response from: Sandy

Thank you for the 5 star review. We appreciate your business and feedback on James.

James Service Provided:
Garage Door Repair
Technician:
Review:

Called around noon to have someone check out a problem we were having with our garage door. Got an appointment that day with a 3:00 - 5:00 window. James called at 2:00 and said he'd be at the house by 2:30. When he arrived we discussed the problem. After taking a look at the door James reviewed our options and the cost. I authorized James to go ahead with the repair. He was finished at 3:30 and I was completely satisfied with the work. I would definitely call Precision door and James if I had garage door problems.
Gregory Morrill
A Response from: Sandy

Thank you for the outstanding 5 star review. Precision Door appreciates your business and wonderful feedback on your service from James. It is our pleasure to provide same day, sometimes same hour service.

James Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Internet web page with 12 hour service hours listed. Called at approximately 2:30 pm and door services completed by 5:30 pm the same day. Rated at 5 Star. PDS Overall service performed on both garage doors. Service call was conducted in a professional and courteous manner. I would recommend this company to my friends and family.
Steve Orr
James Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

James arrived when he said he would. I told him that my garage door opened when it was dark but not when the sun was shining. Of course when he arrived, it was cloudy. the door worked perfectly. He checked it and discovered that one of the lights near the bottom of the door was very loose. He tightened it. He told me that as loose as it was, the slightest vibration would cause the door to not operate properly. He told me if it did not operate properly when the sun was out, call him back.
Rocke Vern
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on James. It is our pleasure to serve you. Have a blessed Christmas and New Year.

James Service Provided:
Garage Door Opener Repair
Technician:
Review:

I am absoluutely satisfied and look forward to your guys coming to do the work.
Henry Usey
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on James. It is our pleasure to serve you. Have a blessed Christmas and New Year!

James Service Provided:
Garage Door Repair
Technician:
Review:

James did a great job. He replaced both broken springs and cables. He made adjustments and repairs to a 15 year neglected door in professional and timely manner.. Great job! Very satisfied!
Donny Gibson
James Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

The mechanic was very knowledgeable and explained all the options for resolving the problem, He worked quickly and the door is operating great.
Linda Young
James Service Provided:
Garage Door Repair
Technician:
Review:

Precision came out on quick notice to repair a garage door. I would definitely call them again for a repair needed. The repairman was courteous and fast with the repair explaining all I needed to know.
Charles Graves
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to provide same day repairs and LIVE customer service 24/7.

James Service Provided:
Garage Door Repair
Technician:
Review:

Bought door from them originally. Have had Precision repair door in past when my bike rack tore it up. Today service tech came within a few hours, within promised window, called to say he was on the way. Diagnosed paint over spray on sensor. cleaned it . Done and done. No service charge. Professional all the way around.
Allen Monsarrat
James Service Provided:
Garage Door Repair
Technician:
Review:

First off, i am a maintenance worker by trade. Knowing that my door problem had gone above my head and the parts I priced would be very expensive I decided to call a repair company. Precision was one of the first to pop up on the search. Great reviews, informative website flexable hours. I called and made a appointment for 5:30. I got a email with a picture of my repairman and confirmation of my appointment. James showed up and was very polite. We talked a little and he inspected my door. He found worn out rollers, frozen bearings and undersized springs. He quoted me a price and stated he woul be there until it was fixed properly. He completed the work in under a hour and the door was better then new. I was a little shocked at the price but after seeing the parts that were replaced the careful expert installation done and the performance after the fact it was well worth the cost. I feel like I have gotten a precision repair and a great warranty. I am confident that my garage door will be the least of my worries. If the rest of the crew is half as good as James then this is a great company to do business with.
Richard Tate
James Service Provided:
Garage Door Repair
Product:
Springs
Technician:
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