Thomas W has received 251 reviews, averaging 4.86 Stars!

About Thomas

I'm 37 years old. I grew up in Knoxville and have been fixing garage doors my entire adult life. When I'm not working, I enjoy spending time with my two children.
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Reviews for Thomas W

Jerry T

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Vonore, TN 10/13/2024

Called Precision around 145pm as roller had sheared off from door and needed door repair. All three doors actually were older and I knew needed service so I took the opportunity to not only fix one but also adjust other two. I was told they could have someone here between 2-4 pm and sure enough Thomas arrived at 3pm having called me while on his way with estimated ETA. Thomas is very professional and courteous and easy to work with. He was able to not only repair the inoperable door but also advise on some other adjustments to improve functionality of all doors which I gladly appreciated. Very easy to work with and would highly recommend Precision.

Thomas W

Technician: Thomas W

Service: Garage Door Repair

Product: Springs

Clay Wright

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knoxville, TN 10/11/2024

Scott Lis came to my house and did an amazing job on explaining me what would need to be done on repairing the garage door. He was so professional in how he communicated with me. I look forward to having him come and fix my garage. Any company would be proud to have him represent their company. He was extremely down to earth and professional. It definitely was a pleasant surprise to have him come here.

Thomas W

Technician: Thomas W

Service: Garage Door Repair

Rebecca Parker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Heiskell, TN 10/09/2024

Highly recommend Precision Garage Door Service. So easy and convenient to schedule a time on their website for someone to look at our garage door. A time was scheduled for the next day. Technician called prior to arriving to let me know how long he would be and showed up as stated. Very friendly, professional and knowledgeable. The technician was prompt at determining the problem. The garage door opener was replaced in a very timely matter.

Thomas W

Technician: Thomas W

Service: Garage Door Opener Install

Product: Garage Door Opener

Elsa Baumann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Vonore, TN 10/02/2024

Very appreciative with your speedy response to a broken Garage door spring. Your technician, Thomas Wright was at our door in a few hours. Given the age of our garage doors we decided that a total overhaul was needed for both doors. The work was expertly completed in a timely manner. I will highly recommend your company for an outstanding job.

Thomas W

Technician: Thomas W

Service: Broken Garage Door Spring Repair

Product: Springs

Jan Meridieth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knoxville, TN 10/01/2024

Very professional and knowledgeable.

Thomas W

Technician: Thomas W

Service: Garage Door Repair

C Faith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knoxville, TN 09/14/2024

Chose your company online I saw that you did weekend work. You also let the customer know who's coming out. It was easy to set up an appointment and same day service. Thomas did an excellent job on the assembly. It works much better now and very quiet.

Thomas W

Technician: Thomas W

Service: Garage Door Repair

Product: Rollers

Debbie Carter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Corryton, TN 09/04/2024

Price ended up being higher than quoted over than phone as tech found additional things wrong, but overall service was excellent and tech was extremely nice and efficient and cleaned everything up when finished. I would defiantly recommend this company.

Thomas W

Technician: Thomas W

Service: Garage Door Repair

Product: Springs

Alice Turner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Seymour, TN 09/02/2024

Excellent service. Was here at the scheduled time. Pointed out repairs needed and once completed showed us all the repairs that were done per our discussion. Thomas was very professional and informative.

Thomas W

Technician: Thomas W

Service: Broken Garage Door Spring Repair

Product: Springs

James Turner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rockwood, TN 08/26/2024

Very very pleased with the quality of parts and the professionalism of my repairman. He was polite and knowledgeable of his service. He wasted no time getting started and work with the skill one would expect. Great to see skill professionals still exist. Im a new customer that will be calling in the future when and if trouble should arrive. Thank You, Jim

Thomas W

Technician: Thomas W

Service: Garage Door Repair

Product: Rollers

Frank Talo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knoxville, TN 07/24/2024

Service was extremely good. They came out within 1 hour and fixed everything in 30 minutes. The only problem I have is the over charging of parts. Payed 300$ for 10 garage rollers and they kept my old ones. That is just not good business, I understand people have to make money, but come on, $300for 10 rollers? Then there was a $25 shop fee??? And $49.95 Service call fee, and a $270 reset the garage fee. I really do appreciate the excellent service, but I think those charges other than the reset fee and the service call fee , make me wish I had called someone else.

Thomas W

Technician: Thomas W

Service: Garage Door Repair

Product: Rollers

Michelle Mcconnell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Maryville, TN 04/29/2024

Thank you for the quick response and walking me through what needed to be done to fix this correctly.

Thomas W

Technician: Thomas W

Service: Garage Door Repair

Product: Springs

Ken Podgorski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Loudon, TN 07/05/2022

Even though Thomas was running late, he was very gracious and smiled when he arrived. He explained to me what he found and what work was needed. He not only replaced the broken springs but also replaced the cable, rollers etc. He also mentioned that the opener was in need of replacement and would eventually fail. Just something for me to be watchful for.

Thomas W

Technician: Thomas W

Service: Broken Garage Door Spring Repair

Product: Springs

Alexandra Madsen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Loudon, TN 06/23/2022

Thomas Wright arrived promptly and with a grcaious smile remedied the problem. He was an absolute delight. I have used your company in the past and we have always been most pleased with the service rendered as well as the technician performing the repair. Alexandra M. Madsen

Thomas W

Technician: Thomas W

Service: Garage Door Repair

Sarah Shuler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Maryville, TN 06/08/2022

Very efficient and time took to do repairs was great.

Thomas W

Technician: Thomas W

Service: Broken Garage Door Spring Repair

Product: Springs

Roy Gaylor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knoxville, TN 04/27/2022

good job

Thomas W

Technician: Thomas W

Service: Garage Door Opener Repair

Penny Bever

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Seymour, TN 04/18/2022

Awesome company. Called on a Sunday night and had an appointment for Monday. Very knowledgeable and professional installer. Repaired our door in record time and was very patient to answer all questions! I would recommend them without hesitation. Purchased new springs, cables - basically a complete overhaul.

Thomas W

Technician: Thomas W

Service: Garage Door Repair

Product: Springs

Helena Thordesen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Maryville, TN 06/29/2021

This is my second time having Precision coming out to fix my Garage. 2/2 they are amazing with 100% customer satisfaction because they are honest, and got the job fixed in a timely manner, great customer communication when they are going to arrive within the appointment time frame. I usually stick with the same person that provides good service; however, they were backed up and the Manager Thomas stepped up and helped his employees with the work load. That says a lot about the Company that they just don’t only care about the the customers, but they care about the employees. Thank you Thomas for your amazing work on fixing my car garage and your team members assistances to help get it the job done fast.

Thomas W

Technician: Thomas W

Service: Broken Garage Door Spring Repair

Product: Springs

Ricardo Gracia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knoxville, TN 08/24/2016

The experience I had was wonderful. The technician not only arrived at the appointed time, but carried out the work with great professionalism. I had contacted other vendors that afternoon; none responded to my call. I was surprised when someone responded when I called your company, and even more surprised when they said a technician could come out that evening. My wife and I were and continue to be very pleased with this experience.

Response from Sandy Business Owner

Thank you for the 5 star rating. Precision Door appreciates your business and feedback on your service experience. It is our pleasure to serve you.

Thomas W

Technician: Thomas W

Service: Garage Door Repair

Product: Springs

JT Grevin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Maryville, TN 06/07/2016

Arrived on time. Quickly assessed problem with garage door opener. Had to order parts, but returned the next business day to repair door. Repairman was very professional.

Response from Sandy Business Owner

Thank you for the 4 star review. Precision Door appreciates your business and feedback.

Thomas W

Technician: Thomas W

Service: Garage Door Repair

Carl Grassi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Loudon, TN 05/23/2016

Thomas checked out the door and hardware prior to replacing the springs. He was very thorough and explained the problem areas and recommended various solutions.

Response from Sandy Business Owner

Thank you for the 5 star rating. Precision Door appreciates your business and feedback.

Thomas W

Technician: Thomas W

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Faye Turner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Kingston, TN 04/06/2016

The rep from Precision is thoroughly professional and well informed. We made an appt for the job to be completed the next day. Very pleased.

Response from Sandy Business Owner

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Thomas W

Technician: Thomas W

Service: Garage Door Repair

Lawrence Bolland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knoxville, TN 03/12/2016

5 Star The Precision crew were polite and informative. Our garage door works like new and it looks more sturdy and safe.

Response from Sandy Business Owner

Thank you for the 5 star rating! Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Thomas W

Technician: Thomas W

Service: Garage Door Repair

Product: Springs

Alton Schexnayder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knoxville, TN 03/03/2016

Excellent service. On time and fast and efficient. Thomas was very courteous and knowledgeable. Explained everything he was doing and why.

Response from Sandy Business Owner

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Thomas W

Technician: Thomas W

Service: Broken Garage Door Spring Repair

Kevin Bascle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Maryville, TN 02/12/2016

I found your company over the internet and was happy an appointment was scheduled the same day. When Tom arrived, he quickly discovered the problem and thoroughly explained what had happened. The old opener was 10 years old and I opted for installation of a new one and rollers. He had all the parts on the truck and had the opener changed out in an hour. Good job!

Response from Sandy Business Owner

Thank you for the 5 star review. Precision Door appreciates your feedback and business.

Thomas W

Technician: Thomas W

Service: Garage Door Opener Repair

Product: Garage Doors

Doug Mason

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Everything the web page said. Completely satisfied. The repair was completed within three hours of my phone request for service.

Response from Sandy Business Owner

Thank you for the 5 star rating! Precision Door appreciates your business and feedback. Excited we could service you in just 3 hours of your request.

Thomas W

Technician: Thomas W

Service: Garage Door Repair

Product: Springs

Randy Singleton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Powell, TN 12/08/2015

Great service. Called this morning and had my garage repaired in the afternoon. Appointment was on time and Thomas did a great job. My door works great. Definitely use this company again.

Response from Sandy Business Owner

Thank you for the 5 star rating. Precision Door appreciates your business and feedback. It is our pleasure to provide same day repairs to our valued customers.

Thomas W

Technician: Thomas W

Service: Garage Door Repair

Product: Springs

Victor Perez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knoxville, TN 11/09/2015

The work was quick and professional thanks to Thomas, keep up the good work.

Response from Sandy Business Owner

Thank you for the 5 star excellent rating. Precision Door appreciates your business and feedback.

Thomas W

Technician: Thomas W

Service: Broken Garage Door Spring Repair

Product: Springs

John Kish

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Loudon, TN 11/09/2015

#1 Found you in the Loudon, TN phone book. Ad stated you did repairs on Sat; thus I called you. I was scheduled for Sat morning and the Repair man, Thomas, was here Sat morning as promised. He checked out my problem and I agreed on his recommendation and he went to work. He fixed the door and explained to me what he did. He did not waste any time; he worked. I am very happy with your service and I would give you an A+ for service and an AA+ for Thomas.

Response from Sandy Business Owner

Thank you for the 5 start excellent rating. Precision Door appreciates your business and exceptional feedback on how our technician exceeded your expectations. It is always our pleasure to serve you...even same day repair on weekends.

Thomas W

Technician: Thomas W

Service: Broken Garage Door Spring Repair

John& barbara Martz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Loudon, TN 09/01/2015

Very nice young man who found our problem quickly and fixed it. We were very pleased with his work and help.

Response from Sandy Business Owner

Thank you for the excellent rating and feedback. Precision Door appreciates your business.

Thomas W

Technician: Thomas W

Service: Garage Door Repair

Michael Pietrafese

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knoxville, TN 08/24/2015

Thomas was excellent. Professional and knowledgeable. Good explanation and options for future service.

Response from Sandy Business Owner

Thank you for your 5 star rating. Precision Door appreciates your feedback and business.

Thomas W

Technician: Thomas W

Service: Garage Door Repair

Ready to Experience 5-Star Service?

Join your Knoxville neighbors and let our experts take care of your garage door.

Knoxville Area (865) 643-8587
Maryville Area (865) 268-4051
Oak Ridge and Oliver Springs Area (865) 275-5643
Loudon Area (865) 408-8914
Powell Area (865) 512-6675
Lenoir City and Tellico Village Area (865) 816-9766
Sevierville Area (865) 268-4051
Louisville and Alcoa Area (865) 275-5643
Vonore Area (423) 536-9835
Corryton Area (865) 512-6675
Clinton Area (865) 408-8914
Kodak Area (865) 816-9766
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