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Read what people are saying
about Precision Garage Door in:

Oak Ridge, TN

Precision Garage Door of Knoxville
has received 131 reviews, averaging 4.97 Stars:
1 2 3 4 5
Review:

Wow, amazing service that completely exceeded my expectations. I called a little after 8:00 am, scheduled a visit for 3:00 pm. Tech shows up a little early (I know, when was the last that happened?) , he diagnosed the problem, gave me a detailed quote (that I accepted), then he stays and fixes everything on the spot. He finished in about an hour, gave me an itemized bill, I paid him through his tablet and boom! Garage door repaired and the whole thing was done in 7 hours. Unheard of these days. Excellent work all around.

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James W Service Provided:
Garage Door Repair

Product:
Springs

Technician: James W
Review:

Very pleased with Chuck's service. He corrected my problem with garage door.

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Thomas T Service Provided:
Garage Door Repair

Technician: Thomas T
Review:

Thank-you for the fast and reliable response to my problem. Your service men are always friendly and professional.

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Patrick S Service Provided:
Garage Door Repair

Technician: Patrick S
Review:

My door was damaged by my car backing in before it was fully open. Called Precision Door in the morning and two technicians showed up 4 hours later. They recommended some new parts and general servicing at a reasonable price. The job was done quickly and the door works better than before.

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Patrick S Service Provided:
Garage Door Repair

Technician: Patrick S
Review:

Josh arrived on time, and in a couple of hours, totally remade a badly damaged door hit by my vehicle. He replaced old springs, replaced damaged struts and cables, reinforced the panels, and fixed the alignment. He was professional, efficient, polite and seemed totally dedicated to doing an excellent job that I would be pleased with. I would definitely recommend Precision.

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Josh C Service Provided:
Garage Door Repair

Product:
Springs

Technician: Josh C
Review:

We enjoyed our consultation with Tommy. He answered all of our questions and was very pleasant and professional.

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Thomas T Service Provided:
Install Garage Doors

Technician: Thomas T
Review:

Chris came out for a service call...my wife had inquired about a new key bad opener...she had talked to a manager and was informed that there was a variety of choices to choose to replace our old key pad....There isn't...Chris was extremely polite and courteous and apologized for the confusion... Ya'll are lucky to have an individual the caliber of Chris working for your organization. Definitely will use ya'll in the future when needed...Paul

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Service Provided:
Garage Door Opener Repair

Review:

Great job! Thanks for going the extra mile for me!

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Service Provided:
Garage Door Opener Repair

Review:

I initially chose Precision because they had service available on Saturday. Technician Chris B. arrived on time, was extremely efficient, thorough and professional in taking all the necessary measurements, providing information, answering my questions, and placing the order for the new door. Jon and Adam were also very professional and efficient when they removed the old door and rails and installed the new. They cleaned up everything, reconnected the opener, and everything works perfectly. I will definitely use Precision in the future!

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Jon and Thomas T did a fantastic job on the install of my new garage door and removal of the old door. They took time to explain the process as well as ensuring we were happy with the job once they were finished. I would recommend Precision to anyone !!

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Jon W Service Provided:
Install Garage Doors

Product:
Garage Doors

Installer: Jon W
Review:

Best business experience i’ve Had in years. They are very professional, very courteous, Knowledgeable, and really easy to deal with. I highly recommend this company to anyone and everyone.

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James W Service Provided:
Garage Door Repair

Product:
Springs

Technician: James W
Review:

Quick response. Called and got a 4-6 appointment time frame. Got a call at 3 saying he could be there ins 25 minutes. Got same day services! Went above and beyond. Checked everything out and had my garage working in just a few minutes.

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Service Provided:
Garage Door Repair

Review:

Tech was fast and friendly. Only took a few minutes for him to fix Grear Job!

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Josh C Service Provided:
Garage Door Repair

Technician: Josh C
Review:

Quick service by knowledgeable technician. Cost of service more than expected

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Patrick S Service Provided:
Garage Door Repair

Technician: Patrick S
Review:

Excellent customer service from beginning to end. The inital call was ready to book appointment immediately. Darien did a great job reprogramming my keypad and opener. Friendly and professional. Thanks a Bunch!

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Service Provided:
Garage Door Opener Repair

Review:

Our repair on two garage doors was performed on August 23, 2019. Patrick did an excellent job, called ahead of time, was courteous, discussed what he was doing and why. If we have need of garage door repair, I recommend Precision Garage Door and would ask for Patrick. 5 star rating.

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Patrick S Service Provided:
Garage Door Repair

Technician: Patrick S
Review:

I have a six year old garage door installed by another local company. It was making a lot of noise and eventually the chain jumped the sprocket. I called the company that did the install. They could not get to me by the next morning my only free time if the week. I looked on Advisor and called Precision. The receptionist was professional and assured me they could be there in the morning. Which they were. Patrick was who serviced this call. He walked me through the entire assembly and workings of a garage door. I had a plethora of questions which he patiently listened to and answered. Come to find out the door was installed incorrectly to start. Patrick literally rebuilt the door in 2 1/2 hours. It runs so smoothly you can barely hear it. I run a high volume business in Knoxville and definitely understand the importance of sincere service. This is a great example of just that. I meet and speak with hundreds of people every week. Whenever the opportunity presents itself I will share this story. Thank you Patrick and Precision. Well done!

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Patrick S Service Provided:
Garage Door Repair

Technician: Patrick S
Review:

Service was great. Technician showed up on time and completed repaired in a very timely fashion.

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Josh C Service Provided:
Garage Door Repair

Technician: Josh C
Review:

Nick explained what was wrong and how he fixed the problem. Nick was very professional and on time.

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Service Provided:
Garage Door Opener Repair

Review:

Josh arrived very soon after his call came and finished the job very quickly. He was able to get our door running right once again. Thanks so much.

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A Response from: Chuck

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to serve you.

Service Provided:
Garage Door Opener Repair

Review:

Patrick transformed our garage door from an embarrassment to something we can be proud of. He was friendly and very knowledgeable offering several options for repairing our door. And he fixed it the same day. Overall we are very happy with our service and we’ll be calling Precision again for any future needs.

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A Response from: Chuck

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to serve you.

Patrick S Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Patrick S
Review:

I had two old wooden garage doors and I called this company because they had serviced my old house and I was pleased with them. When they came out they provided a review of the different doors they offered and discussed the pro's and con's of each type of door. They then went over pricing and we decided that it wasn't our top priority at our new house. After about 2 months we called them back to have them come out to install the doors. When I called they were able to pull up my old quote and we agreed on it. When we discussed installation they were able to come the NEXT DAY! I was pretty excited about that and when the two technicians came out Terry and Josh they were very professional, went over everything we agree'd on and off they went. It took them about 5 hours to install 2 single car garage doors including new track and everything. These guys were great, very professional, very safety focused, detail oriented and they cleaned up the floor and wiped down the doors when they were done. It was a job well done all the way around. I was extremely happy with the service provided, and total cost. I would recommend this company! Aggressive pricing, excellent customer service, and very professional. They went above and beyond what I would have expected.

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A Response from: Chuck

Thank you for the 5 star review. Precision Door appreciates your business and outstanding feedback. It was our pleasure to serve you.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Chuck: Here's a topic...Communication Breakdown. I called and scheduled an appointment with a gal that answers your phone on June 13. I choose June 15 for the installment date (replacing an opener for single door). I specifically requested a Liftmaster opener (I have it on my double door that you guys replaced a couple of years ago - - very satisfied!). James G shows up, I take off from work and...He has no Liftmaster on his truck...(James G was very professional and gave me a quote for the Liftmaster). He profusely apologized and said someone would call me Monday (June 18) to schedule a new appointment...Have not been contacted as of June 19...

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and honest feedback. I apologize for the miscommunication with our call center. There was no mention of the Liftmaster motor on the work order for James G. I'm glad we were able to schedule you for June 19th for the installation. Please contact us if we can be of further assistance.

Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

prompt, competent and courteous service.

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Service Provided:
Garage Door Opener Install

Review:

This is the second time I have used this company. They do very good work. No pressure to try to sell you other options. Work is done on time and very high quality. Will use them again if I need additional work.

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A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your loyal repeat business and feedback. It is always our pleasure to serve you.

James W Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: James W
Review:

We decided, with the help of our service technician, Josh Compton, that replacing the 30 year old garage doors was better than repairing them. We have ordered doors but they are not yet installed. John was knowledgable, very friendly, patient, and thorough. He discussed the advantages of different models and we were happy to have his advice. Our service was prompt and he even arrived early. We are very pleased with everything so far and look forward to new garage doors soon.

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A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback on your service from Josh. It is our pleasure to serve you. Enjoy your new garage door!

Service Provided:
Garage Door Repair

Review:

Our garage doors are from your company. I was very thankful to have James come and repair my broken wires and door problem. Thank you.

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A Response from: Sandy

Thank you for the 5 star review. We appreciate your business and feedback on James.

James W Service Provided:
Garage Door Opener Repair

Technician: James W
Review:

Excellent service Very professional Highly recommend

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

5 Stars to James who made the right choice to tell me not put any more money into a 30 year old door and its working parts. A brand new door is on it's way.

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on James Wells. Hope you're enjoying your new garage door.

James W Service Provided:
Install Garage Doors

Technician: James W
Review:

Very pleased with the service provided. My service provider's name was Josh and I would highly recommend him. If I ever have garage door issues again, I will certainly call precision and request that Josh take care of any issues.

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Josh C Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technician: Josh C
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Knoxville Area

(865) 643-8587

(865) 643-8587
Maryville Area

(865) 268-4051

(865) 268-4051
Oak Ridge and Oliver Springs Area

(865) 275-5643

(865) 275-5643
Loudon Area

(865) 408-8914

(865) 408-8914
Powell Area

(865) 512-6675

(865) 512-6675
Lenoir City and Tellico Villag Area

(865) 816-9766

(865) 816-9766
Sevierville Area

(865) 268-4051

(865) 268-4051
Louisville and Alcoa Area

(865) 275-5643

(865) 275-5643
Vonore Area

(423) 536-9835

(423) 536-9835
Corryton Area

(865) 512-6675

(865) 512-6675
Clinton Area

(865) 408-8914

(865) 408-8914
Kodak Area

(865) 816-9766

(865) 816-9766
Precision Door Service
Office: (865) 221-7068
10525 Kingston Pike
Ste E

Knoxville, TN 37922