(866) 993-5865

Read what people are saying
about Precision Garage Door in:

Oak Ridge, TN

Precision Garage Door of Knoxville
has received 114 reviews, averaging 4.96 Stars:
1 2 3 4 5
Review:

Top-Notch Service. I called in the morning, was given a scheduled appointment time the same day and was advised my technician, Tommy, would call before his arrival. Wonderful experience, all of the above happened as they said it would and Tommy was an absolute delight to deal with. I would recommend PDS in a heartbeat.

-

A Response from: Sandy

Thank you for the 5 star review on our service and Technician Tommy. Precision Door appreciates your business and recommendation.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

So grateful for your speedy and professional service!!!

-

A Response from: Sandy

Thank you for your 5 star review. Precision Door appreciates your feedback and business.

Service Provided:
Garage Door Opener Repair

Review:

my next door neighbors recommended you.

-

A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business.

James W Service Provided:
Install Garage Doors

Technician: James W
Review:

The door works smoothly and is attractive. The workmen were polite and efficient. About three weeks after installation the door started making noises when operated and moved roughly. A shiny new bolt and nut were found on the garage floor. When called, the workmen reappeared promptly and fixed the problem quickly. I am somewhat aghast that the loss of one bolt could cause such drastic mis-operation. I wonder also why that bolt was not tightened initially.

-

A Response from: Sandy

Joan, thank you for your review. I apologize for any inconvenience due to the bolt coming loose. Precision Door Service appreciates your honest feedback and business.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Garage door springs broke on a holiday weekend. The company works 24/7! Kyle arrived within the timeframe given (3 hours after calling) was very courteous and answered all our questions about repairs. Costs were more than reasonable. I hope they paid this veteran double-time for working on Memorial Day weekend.

-

A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Responded quickly to a broken spring. They identified other worn and failing parts, but also noted parts that were working fine and didn't need replacing. Overhaul cost more than I anticipated for just the broken spring, but the door opens more quietly and seems much more solid.

-

A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Joe T Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Joe T
Review:

Great price. Great service. Not one problem. Will recommend and use again.

-

A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

James W Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: James W
Review:

I have used Precision Door in the past - had a good experience. Today was no different. Joe was friendly and professional. Made recommendations that made sense and didn't try to sell me stuff I didn't really need. Will use Precision Door again.

-

A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Joe T Service Provided:
Garage Door Repair

Technician: Joe T
Review:

I used your service when I had major problems and they were handled very well. I called again when my door recently froze shut and broke. It was not your fault, but you responded promptly and your service man could not have been more courteous and helpful.

-

A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick S Service Provided:
Garage Door Opener Repair

Product:
Opener

Technician: Patrick S
Review:

Five stars! Time managing to get to us during an ice/snow storm was itself impressive, he couldn't make it to the driveway due to the unplowed icy street but made it to the corner and walked in with his tools. He quickly analyzed and fixed the problem. A great relief to us as aside from having two cars trapped in the garage we were carrying our 80 pound dog down the front stairs to allow him to relieve himself as he recently had knee surgery and couldn't do stairs. Much more responsive than Williams Door which told us we had to wait four and a half days for service!

-

A Response from: Emily Whalen

Thank you so much for your review! Your business is greatly appreciated!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

The technician was very nice and explained everything well.

-

A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

We were pleased that your company was able to send someone the day I called. The promptness of the workman was also good. Since we are 84 and 81 years old, it was good he had the patience to explain what was needed to be done.

-

A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Patrick S
Review:

Called because Williams Door said could not get to Oak Ridge till tomorrow or possibly later. Found you in yellow pages of Anderson County directory.

-

A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick S Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Technician: Patrick S
Review:

Thomas did a great job. Really enjoyed meeting him.

-

A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Awesome service! Patrick was the technician who did the work. I can't say enough good things about how every thing went.This is the second time I have used Precision and I wouldn't use anyone else after having 2 great experiences. The door was badly damaged when I bought this home. I thought I would have to get a whole new door. Patrick was able to fix the existing door and didn't try to sell me a new one. This one now is as good as new!

-

A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick S Service Provided:
Garage Door Repair

Product:
Springs

Technician: Patrick S
Review:

Mr. Dio was prompt, knowledgeable, courteous and very efficient. You should be happy to have such an employee.

-

A Response from: Jodi Cook

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Dio, the service rep was the most courteous and informative person that we could have asked for, calling us ahead of time, informing us of his findings and offering the solutions to fixing our garage door. He was friendly and very knowledgeable. He did a super job and we are so glad that we called Precision for service. If you get Dio, as your representative, you will be very pleased with his work.

-

Service Provided:
Broken Garage Door Spring Repair

Review:

The service rep. (Dio) was excellent. A power outage had caused a loss of codes to unit and he restored them within minutes. He was also my installer of both doors and is an excellent worker and very knowledgeable on all aspects of the doors,motors,track, etc....I am very pleased with the doors and motors which have been performing great since installment 8 months ago. I was referred to your company by word of mouth and will continue to recommend Precision to friends. This was my first service personnel need and was very happy with the outcome.....

-

Service Provided:
Garage Door Opener Repair

Review:

Dio was very professional, polite, knowledgeable. I am very pleased with the technician, and service rendered. A good represenitive of your company. My garage doors are working great! Very well pleased!! Jean Watson

-

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I have used Precision twice in the last year, and both times I have been completely satisfied with their work. The technicians are so knowledgeable and professional. I feel comfortable having them work in my garage. I will always use Precision for my garage door problems.

-

Service Provided:
Garage Door Opener Repair

Review:

Precision Garage Door provides fast, quality and excellent service. This is my second service call to repair a garage door. I called to make an appointment for service and got an appointment set within 2 hours and I didn't have to wait the full 2 hours. The service technician was Luis and he called to let me know he was coming. He fixed the problem immediately and when I asked about what other repairs could be done today, he checked and told me the rollers could be changed if I wanted a quieter door which I asked him to do. He changed them and he did it pretty quickly. I also appreciate and am thankful that Precision sends you an email with the picture of the service tech so you will know who to expect. That shows Precision is not just about service but their customer's security. Great company!!

-

James W Service Provided:
Garage Door Repair

Product:
Rollers

Technician: James W
Review:

With my garage door damaged and stuck at midpoint we called precision door at 8 pm on Monday night.The phone was actually answered and an appointment was set for the following morning. Precision door tech Dio Sanchez arrived shortly after 9am. After reviewing the situation he offered 2 solutions. One suggestion naturally, was a new door installation which I was expecting and was prepared for. The second solution was to repair the existing door with additional bracing,& new springs and bearings. He proceeded to repair and by noon I had an almost new door at much less cost than a new door. Dio Sanchez did a fine job, was cordial, out-going and very pleasant to deal with. The quality of his repair was outstanding and showed much understanding of his job. I thank you for fast & excellent service and will have Precision Door Service, with Dio Sanchez's name added to the list of recommended maintenance people for the Willow Place Home Owners Association.

-

Service Provided:
Garage Door Repair

Product:
Springs

Review:

With my garage door damaged and stuck at midpoint we called precision door at 8 pm on Monday night.The phone was actually answered and an appointment was set for the following morning. Precision door tech Dio Sanchez arrived shortly after 9am. After reviewing the situation he offered 2 solutions. One suggestion naturally, was a new door installation which I was expecting and was prepared for. The second solution was to repair the existing door with additional bracing,& new springs and bearings. He proceeded to repair and by noon I had an almost new door at much less cost than a new door. Dio Sanchez did a fine job, was cordial, out-going and very pleasant to deal with. The quality of his repair was outstanding and showed much understanding of his job. I thank you for fast & excellent service and will have Precision Door Service, with Dio Sanchez's name added to the list of recommended maintenance people for the Willow Place Home Owners Association.

-

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Great, fast service! Dio knew what to do and diagnosed the problems immediately. Have used another company recently, but will use Precision from now on.

-

Service Provided:
Garage Door Opener Repair

Product:
Rollers

Review:

Very pleased with the door overhaul. It is much quieter now. It recently began making a popping noise when opening, and Dio arrived within 2 hours of my call and promptly took care of the problem.

-

Service Provided:
Install Garage Doors

Review:

Prompt, efficient and very professional The technician Patrick when out of his way to determine if the doors were still under warrantee and to my delight he saved me $199 from the two coupons I purchased from Angie

-

Patrick S Service Provided:
Garage Door Repair

Technician: Patrick S
Review:

Luis was terrific. Diagnosed problem and fixed it. Fast and professional.

-

Service Provided:
Garage Door Repair

Review:

I had great service, Dio came over and was able to show me the door I had designed on their website at a great price and was able to apply a $100 coupon I had gotten. I ordered the custom doors as well as new garage door openers that day, and was scheduled for 4 weeks later. had thought about the woodgrain color and was unsure if I picked the right color and wanted to take a look at the showroom. Marianne is such a hard worker, there was an expected snowstorm, but she was going to try to wait for me to come by and look at the showroom samples. Luckily when I went to the showroom, Marianne was still there. Marianne was so wonderful, she showed me many wonderful options and helped me to consider the best color choices. She also gave me samples to take home and make sure I was happy. Marianne really went the extra mile for me and I so appreciate her! There was a price discrepancy, and this company is so honest and has such great integrity that they gave me the price break. They were also on time with the install, even though there was a lot of bad weather and I had changed my mind about the original color and hardware choices. Don and another tech came to do the install. They were fast and did a fabulous job! We have been using the doors daily for over 3 months and love them. My friends and neighbors think they are gorgeous and so quiet! Thank you Precision Garage Door!!!

-

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

The Service Technician, DIO, was very professional & explaned the problem(s) & made recommendations. We're very happy with the new garage door opener & garage door parts.

-

James W Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technician: James W
Review:

I want you to know that Luis does an excellent job and deserves an high commmendation.

-

Service Provided:
Garage Door Opener Repair

Product:
Opener

Previous Page Next Page
Knoxville Area

(865) 643-8587

(865) 643-8587
Maryville Area

(865) 268-4051

(865) 268-4051
Oak Ridge and Oliver Springs Area

(865) 275-5643

(865) 275-5643
Loudon Area

(865) 408-8914

(865) 408-8914
Powell Area

(865) 512-6675

(865) 512-6675
Lenoir City and Tellico Villag Area

(865) 816-9766

(865) 816-9766
Sevierville Area

(865) 268-4051

(865) 268-4051
Louisville and Alcoa Area

(865) 275-5643

(865) 275-5643
Vonore Area

(423) 536-9835

(423) 536-9835
Corryton Area

(865) 512-6675

(865) 512-6675
Clinton Area

(865) 408-8914

(865) 408-8914
Kodak Area

(865) 816-9766

(865) 816-9766
Precision Door Service
Office: (865) 221-7068
10525 Kingston Pike
Ste E

Knoxville, TN 37922