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about Precision Garage Door
Precision Garage Door of Knoxvillehas received 3550 reviews, averaging 4.93 Stars:
Knoxville, TN
Oak Ridge, TN
Needed a garage door repair, and the service representative showed up early. He was extremely courteous, very knowledgeable, and explained everything that needed to be fixed to complete the repair. Perfect service call that got the problem fixed. Couldn't ask for a better experience.
- Gerald Mandry
,
GREAT SERVICE all around. I don't often write reviews, but this is an exception. Yesterday morning I found that my garage door opener would not lift the door more than about 15 inches. Looking for the problem we noticed that one of the garage door torsion springs had broken. I can do most home repairs myself, but this required specialized tools to replace the spring. Checked the internet for local garage door repair options in the LaFollette, TN area and found Precision Garage Door Service as a local option. Called them at about 9:30 am and spoke to Sierra. She was incredibly helpful and gave me good answers to my questions. We scheduled the service and set up the appointment for the same day at 1 to 3 pm. She gave me an estimate on the phone based on spring replacement only and said the technician would check for any other needs. I received a follow up e-mail within a half hour. Derek called be when he was on his way and showed up on time. After checking the door, he gave me some options for additional work that could be done if I wanted it. I declined the additional work and Derek immediately went to work changing out the springs. The whole spring replacement job only took about 45 minutes and was done very efficiently. The door now opens and closes better than it did before. Sierra and Derek were great to work with and are the best representatives for Precision Garage Door that could be asked for. Thanks for a job well done!!! :)
- John Slack
Walland, TN
Outstanding in every respect. Very professional folks that are awesome to deal with! Most Highly Recommended!
- Tina Morris
Product:
Door Estimator: Tommy G
Maryville, TN
Preston was absolutely outstanding. Worked diligently, provided good advice, instructed us, programmed all cars, checked everything out. Could not be better!
- Michael Caudle
Karns, TN
The experience was great! I chose Precision based on reviews and a couple recommendations from coworkers. The technician, Chris, was super friendly and quickly identified the issue. Within a few moments he was installing everything but a new door. Easily the best experience I've ever had with a home repair!
- Ryan Hedrick
Product:
Technician: Chris P
Oak Ridge, TN
Derek Haynie was most pleasant and helpful. He is a great ambassador for your company. If the rest of our experience with Precision goes as well, we will be pleased.
- Jennifer Calvert
Oak Ridge, TN
Absolutely meet and exceeded my expectations! The technician, Mr. James L. Wells was outstanding; he showed a perfect balance of professionalism and friendly courteousness. My father was the original customer and since his passing a few months ago I’ve inherited the upkeep. It’s great to know that after nearly 25 years, your company and its products and customer service is still top notch! Mr. Wells was timely and made sure each detail was performed flawlessly. Thank you for a great service and repair!
- Lisa Beyer Summers
Maryville, TN
Everything from making the appointment to the technician doing the work was excellent.Can’t say enough great things about Precision Garage Door Service there technician Preston was very professional and courteous and explained everything that needed to be done.Would definitely recommend them to anyone needing any work done on there garage.
- Colin Rowe
Knoxville, TN
Quick and efficient response. Resolved our problem within an hour. Would recommend to anyone.
- Alicia Bernard
Knoxville, TN
Quick response and quick install. Bery professional
- Tony Stubbs
Lenoir City, TN
Patrick S came shortly after we called him. He assessed several areas of needed repair. He completed the work quickly and efficiently. The warranty gave us confidence he and his company stood behind their work! Very pleased with Precision Door Service and Patrick.
- Julie and Terry C.
Oak Ridge, TN
Always the best service from Precision Garage Door.
- James Thursby
Knoxville, TN
I had a roller come out of the track and the door panel sagged when the garage door was opened. Called for service and the technician was here within 1 hour. During the check of the garage door and opener, there were several issues found. All items noted were replaced. The door works great. Very professional service. I would highly recommend Precision.
- John Lewis
Louisville, TN
Very pleased with Precision Garage Door, always fast response and repair, Preston did a great job! Thanks
- Jeff Queen
Knoxville, TN
Though we've had very good experiences with Precision in the past, our experience yesterday was only mediocre and left us somewhat disappointed. We had a technician come out because our keypad had stopped working and wouldn't allow us to reprogram it with a new code. We had to have a whole new keypad installed, and when we expressed interest in going through the process of setting the code for ourselves and practicing that process, the technician didn't seem interested in helping us do that and essentially said to not change anything. We hoped for a better experience but didn't receive it.
- Angela Hoffman
Lenoir City, TN
Preston S was my serviceman. Gave me plenty of heads up on when he would arrive. Quickly diagnosed the problem and provided several pricing options. Quality work, was done in less than an hour. Great attitude/service.
- Kevin Wessner
Knoxville, TN
This is the 2nd time we have used Precision. This time they replaced everything but the actual garage doors x2. Hayden was in time, knowledgeable and explained everything well. In and out in less than 2 hours. He did a great job. Highly recommend Precision.
- Pat Clark
Chestnut Hill, TN
He was so friendly and nice. Spotted problem immediately.
- Susan Greene
Claxton, TN
My husband said the repairman was very polite and on time. The repairman seemed to have fixed the problem which was repair the bottom of the garage door., Thanks for helping us out before the the mice found us, Mrs. Patsy Daniel
- Patsy Daniele the
Maryville, TN
I am very happy with the quick response and ability to have a technician come out within a couple of days. Preston was very courteous and showed me why the door was not operating well. He gave me the options of just repairing what needed to be done to keep it running a while, or replace the worn out parts and have a trouble-free installation. I opted for the second choice and am happy I did. I googled the businesses available to the Maryville area and was reassured by the fact that you had been in business over 15 years. Also I've seen your ads on TV. I am very happy with the service and would recommend Precision Doors to any one in need of repair or replacement. Thanks so much, Lou Ament
- Mary Ament
Knoxville, TN
Thomas W. was great, he came in and identified the issue within minutes and had a full repair kit on my outdated system in no time. Give Precision Garage Door Service a call, they were here same day within 2 hours!
- Tanner Trammel
Knoxville, TN
I was able to get an appointment the next day. Tyler was on time, professional, and friendly. I had a simple issue but also concerned about the old opener, tracks, and door. He said that the door was in good shape but the motor and hardware was old. I have used Precision in the past and will continue to use them going forward.
- Sandra Oakes-arriola
Philadelphia, TN
The repair guy did a great job!
- Suzanne Mcnabb
Knoxville, TN
I'm very happy with the service I received from Precision. My garage door spring broke on a Saturday when most places were closed, so I called and was put on the schedule for Monday. Derek showed up on time (early actually, but he called first and asked if it was ok) and was extremely knowledgeable, friendly, and professional. He explained everything he was going to do (in a way that was easy to understand), said it would probably take about an hour, and finished early. The price was very fair and was right about what I expected. Derek made the whole process very enjoyable and definitely made me feel valued as a customer. He's great.
- Kyle Lee
Marlow, TN
All people were most knowledgeable and courteous and most professional in every way. The experience far exceeded my expectations and I am so glad I paid attention to your excellent TV ads!
- Nancy Vanderlan
Knoxville, TN
Great service from Haden. Couldn't have been better.
- Kathy Mayo
Vonore, TN
Derick explained the problem and cost to me in advance of the repair which I appreciated as I am recently widowed and this is all new for me. Derick was kind, efficient and professional. I would highly recommend Precision Door Service. In addition, from the time I made contact until the time Derick came to the house, I was kept informed the entre time.
- Terrie Hare
Pittman Center, TN
Great service! Timely and nice
- Ann Kloostra
Claxton, TN
They are very professional and nice. The technician knew what he was doing and explained everything very nice and clear. I would recommend them to anyone I know. Very good experience.
- Mansoor Raja
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
Took advantage of the online scheduling available on the website. Preston Stockton called and confirmed the appointment time. Preston completed a thorough inspection, explained his findings, and listed all of the parts that needed to be replaced. Preston did a GREAT job with the repairs; garage door is better than new! I would recommend Preston and Precision Door Service for all your garage door needs.
- Almeta