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Precision Garage Door of Knoxvillehas received 3520 reviews, averaging 4.93 Stars:
Knoxville, TN
Knoxville, TN
Great service door is butter smooth after rebuild has never worked so smoothly!
- Scott Davis
Louisville, TN
All of our expectations were met and our issues were resolved. The service representative was extremely helpful in explaining the issues related to our garage doors. He was punctual, courteous and professional. We read many favorable reviews and found a great BBB rating for Precision. We would definitely call again for any future needs.
- Diane Allen
Knoxville, TN
The Tech, Preston Stockson, was very knowledgeable of the problem at hand with my garage door opener. Told him about how the it is probably aging, and time to get a new one. He installed the new one and was very efficient and explained how the new one operates, and how to use the garage wall opener and the remotes. Thanks again for your great service!
- Lillian Collins
Karns, TN
My house's original opener finally died last night. I was surprised they were open with service same day service calls available on a Saturday. James was very fast, knowledgeable, and extremely courteous. Anytime I need service I will definitely be calling these guys! Thank you!
- John Heidmann
Knoxville, TN
We chose precision Door Service because we wanted the repair performed on the same day the spring failed and you were recommended on our neighborhood website. Our technician was Thomas W., he arrived in approximately one hour from the time we called for the repair. He was very professional and courteous and explained what was in need of repair quickly. The repair was completed in approximately one hour and he explained in detail the work that had been performed and pointed out what parts were replaced during the repair. The work area was cleaned up thoroughly. This was an excellent performance and we would definitely recommend Precision Garage Door Service. H.& J. Walker
- Helen Walker
Sevierville, TN
I chose Precision based on their excellent reviews, and I was not disappointed. The receptionist was professional & kind. My appointment was scheduled for the next day, which was much sooner than I expected. The technician fixed my garage door (replacing the control panel) and reprogrammed my remote and car link. He was also very professional and explained everything he did to ensure I understood the issue.
- Patty Dockery
Knoxville, TN
Always Excellent Service. Your service representative was excellent with information. Thank you as always.
- James Pippin
Loudon, TN
showed up on schedule and was very professional and efficient.
- Richard Cargile
Vonore, TN
Called Precision around 145pm as roller had sheared off from door and needed door repair. All three doors actually were older and I knew needed service so I took the opportunity to not only fix one but also adjust other two. I was told they could have someone here between 2-4 pm and sure enough Thomas arrived at 3pm having called me while on his way with estimated ETA. Thomas is very professional and courteous and easy to work with. He was able to not only repair the inoperable door but also advise on some other adjustments to improve functionality of all doors which I gladly appreciated. Very easy to work with and would highly recommend Precision.
- Jerry T
Sevierville, TN
I had a big problem with my garage door on Saturday. Was so surprised to actually get a person to listen and schedule a service call between 12:00 and 2:00. Patrick Stockton called around noon and said he was in West Knoxville and it would take about an hour to reach me. He arrived, quickly diagnosed the issues, explained what needed to be done, gave me the quote, I gave the go ahead and he got the job done. He was very professional and knowledgeable! I highly recommend!!
- Helen Moe
Knoxville, TN
We called on a football Saturday afternoon and the technician was here in under an hour. Chris was very courteous, professional and informative. He installed a new Genie 2128, installed a new exterior key pad, installed a new opener/closer on the wall, calibrated everything, made sure the new opener worked in my car, checked to make sure the other garage door was in good working order, oiled the tracks and rollers an cleaned up after himself and was gone in under 2 hours. We had used Precision in 2016 and were very pleased so we called them again. They met our expectations once again.
- John Major
Alcoa, TN
I was a previous customer and received prompt, courteous service beginning with the initial contact and thorough out the actual repair. The technician Derek H communicated his estimated arrival time, he was knowledgeable and efficient and pointed out not only what I knew was a broken spring but also a frayed cable that would soon bring additional problems, both items were replaced in a timely manner. Derek is a delightful young man and represents your company well.
- Lonna Lindsay
Knoxville, TN
Scott Lis came to my house and did an amazing job on explaining me what would need to be done on repairing the garage door. He was so professional in how he communicated with me. I look forward to having him come and fix my garage. Any company would be proud to have him represent their company. He was extremely down to earth and professional. It definitely was a pleasant surprise to have him come here.
- Clay Wright
Knoxville, TN
James was great! Love this company! Great value, great service, great tech! Highly recommended!
- Catherine Mahoney
Heiskell, TN
Highly recommend Precision Garage Door Service. So easy and convenient to schedule a time on their website for someone to look at our garage door. A time was scheduled for the next day. Technician called prior to arriving to let me know how long he would be and showed up as stated. Very friendly, professional and knowledgeable. The technician was prompt at determining the problem. The garage door opener was replaced in a very timely matter.
- Rebecca Parker
Madisonville, TN
While looking for a company to perform a repair on our overhead door, your prior customers gave great feedback in their reviews. As a result, I gave you folks a try. Tyler C. arrived. What an asset to your company he is!!!!! Professional, courteous, prompt, knowledgeable…… Thank you for the service you provide. Very glad to have given you a try!
- Ray Florom
Knoxville, TN
My sincere thanks for your quick and friendly response to my call for garage door assistance. Derick was here in a couple of hours, and appeared to be very efficient in finding and handling the issues. He took time to show me the problems and explained the various options. THANK YOU, Derick and Precision for a job well done and in a timely manner!
- Linda Heaton
Vonore, TN
Neighbors recommended your company for installation and service. Derek was our installer. He has a personable personality and clearing explained the operation of our new opener. DONT Let him go, in addition to his personality he knows his product and answered all our questions. Your televisions ads accurately describe your service. Mr. & Mrs David Foote & Anne Iverson
- David Foote
Loudon, TN
The Service man came borrowed my car opener to use to open my husband's car and when they were finihed the service man gave me my door opener back. My husband's car opens and shuts everything great. Next day I left opening garage door from garage wall pulling out in my car and my garage door no longer works. Dave'scar work's fine.
- Eleanor Etter
Knoxville, TN
Preston did an amazing job. He was at the house in a timely fashion. He knew exactly what we needed to get our garage door back up and operational. He was up front with pricing. He very professional and courteous. I would highly recommend Preston and Precision Door Service for all our garage door needs.
- Patricia & greg Pacheco
Knoxville, TN
My Service Professional Name is Tyler Combs. He was Extremely Professional, Friendly and Prompt. After describing my problem to him he immedately knew what the cause and problem was and he repaired it. He also inspected my door and components for safety, and proper operations, then he lube my door. He also showed me how I could remendy this problem if it should happened again, as he informed me that a power failure cause this problem and it could happen again. Tyler was professional, friendly and treated me the upmost respect. I will not hesitate to call on Precision Garage Door Service again for any service or replacemtent of my garage door.
- James Perry
Vonore, TN
Very appreciative with your speedy response to a broken Garage door spring. Your technician, Thomas Wright was at our door in a few hours. Given the age of our garage doors we decided that a total overhaul was needed for both doors. The work was expertly completed in a timely manner. I will highly recommend your company for an outstanding job.
- Elsa Baumann
Knoxville, TN
Excellent same day service. Very knowledgeable and friendly technician
- Diane Leslie
Knoxville, TN
Very professional and knowledgeable.
- Jan Meridieth
Chestnut Hill, TN
We needed a new box on the ceiling of the garage. The old one blew. I called on a Monday, and Precision scheduled us for the very next morning. James showed up on time. Called to let us know he was on his way. He explained what should be done as the current moving parts were 17yo. James was here a little over an hour or so. He was professional, no mess, explained everything before he left. Great experience. Thank you Precision Door.
- Ginger Burton
Knoxville, TN
Customer service was awesome. Technician, Patrick Stockton, arrived in a timely manner and was very professional in inspecting, explaining the issues and offering an estimate. Upon our approval, Patrick efficiently completed the repairs and explained everything around the warranties and operations for the new equipment. Highly recommend.
- Thomas Campbell
Pittman Center, TN
Tech arrived and had issue fixed in a very timely manner. Professional and honest technician. Would definitely recommend
- Jeff Gibson
Eagleton Village, TN
Tyler C showed up within the window given and jumped right on the job at hand. He listened to my concerns with the seal at the bottom of the door and came up with a solution. It worked perfectly and the cost was in line what I was given. This is my second time using this company and if the need arises in the future I will use them again.
- DG
Knoxville, TN
On Tuesday September 24 a thunderstorm in our area caused a power outage which rendered our garage door opener inoperable. We had used Precision Garage Door Service in the past with excellent results so I called them again. The friendly woman who answered the phone walked me through doing a reset, but it was not successful so we determined that a technician would need to come and take a look. Tyler came at the agreed upon time on Thursday September 26 and checked out the system and delivered the verdict that we needed a new system installed. This was not surprising since our system was 15 years old and had been through a lot of power outages. Tyler was knowledgeable, professional, and personable and had everything in his truck that was needed to quickly and professionally install the new system, including a new door-side open/close button, an outside keypad, 2 remote controls, AND he even programmed the home link in my car for me. Precision is our go-to for garage door issues and has never failed to meet and exceed our expectations. Thank you Tyler and Precision. Susan C
- Susan C
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
Derek was prompt, polite and friendly. Explained everything well and quickly fixed our door. Will definitely use Precision again!
- EB