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Read what people are saying
about Precision Garage Door

Precision Garage Door of Knoxville
has received 3520 reviews, averaging 4.93 Stars:
1 2 3 4 5
Review:

Thank you SO MUCH for resolving the problem we had with our garage door. Totally met our expectations, definitely solved the problem! The people at the company were all professional and courteous. We appreciated that they took care of the issue with our garage door in such a timely manner. Thank you again! Dean Burry

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Preston S Service Provided:
Garage Door Repair

Technician: Preston S
Review:

I have used you before and each time your techs are great

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Preston S Service Provided:
Garage Door Opener Repair

Technician: Preston S
Review:

Got home from work to find the cables on our garage door had snapped. From the time I called to the time it was fixed was less than 3 hours. James came out explained everything that needed to be fixed and took care of it very quickly. Extremely happy with the service we received.

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James W Service Provided:
Garage Door Repair

Technician: James W
Review:

This issue was the second time I used Precision Door. I was so impressed after fixing the first garage door opener, it was a slam dunk that they would be called for the second door. Both garage door openers were about 24 years old, so I decided to replace the first. Then some 6 months later, the torsion spring broke. So I replaced the spring and opener. I am very satisfied.

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Chris P Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Technician: Chris P
Review:

Very prompt and courteous.

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Preston S Service Provided:
Garage Door Repair

Product:
Springs

Technician: Preston S
Review:

My garage door quit working and I called Precision Garage Doors late in the afternoon on a Thursday fully expecting to get a computer but was very excited when a person answered the phone. I told the very sweet lady that answered the phone my problem and she was able to get a technician out the very next morning. The technician was James W and he called and said he could come a little earlier than the scheduled appointment. Once he got here he assessed the repairs needed and was very professional. I was surprised when he said he could make the repairs right then. A couple of hours later my garage door was repaired and worked better than it had ever worked!!! I will tell everyone I know what an excellent company Precision is!

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James W Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: James W
Review:

Very professional repair man couldn't ask for anyone any better, got the job done no fooling around, 1:45 minutes he was done, would recommend Percision Door Company to anyone. :

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Chris P Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Chris P
Review:

Thank you for the very prompt service. The technician, Tyler, was very workable and explained all that he did. Tyler was very thorough. I would definitely give Precision Garage Door a vote of confidence and recommendation. Thank you again.

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Tyler C Service Provided:
Garage Door Repair

Technician: Tyler C
Review:

I’ve used you guys before when I had a broken spring. Derek was the tech today. He was on time and very professional and knowledgeable to figure what my door was doing. He explained what needed to be done to repair the door. I was very pleased and I will use you again if there’s a problem.

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Derek H Service Provided:
Garage Door Repair

Technician: Derek H
Review:

Precision garage was the one who installed my garage door. They are always easy to talk to and do a wonderful job

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Hayden D Service Provided:
Garage Door Repair

Technician: Hayden D
Review:

Precision Door Service is professional and highly recommended. They are courteous and very punctual.

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Matt H Service Provided:
Garage Door Opener Repair

Technician: Matt H
Review:

We called one day and the next day our problem was fixed. We were given an approximate time of arrival and they were spot on! We were expecting to replace the whole door but Matt knew what the problem was right away and had it fixed in under 30 minutes. Thank you so much! We always use Precision!

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Matt H Service Provided:
Garage Door Repair

Technician: Matt H
Review:

This was just a maintenance check up. Service was fast and easy.

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Matt H Service Provided:
Garage Door Repair

Technician: Matt H
1 2 3 4 5
Date: 09/19/2024
Garage Door Repair
,
Review:

I've seen your commercials on the local TV station. Called and Sierra handled my request. She did a fine job of answering all my questions and getting me an appointment the same day. Yep, the same day. Hard to believe that is even still possible. Specially since I do not even live in Knoxville. Tyler was the technician that came out, one hour from my call. One hour. Again amazing. He explained why I was having issues with my garage door. He made recommendations. And I gave him the ok to proceed. The work went great. The cleanup was great. The door now works great. What else can I say? A great experience from beginning to end. Again, Hard to believe in today's world. But, true. I highly recommend Precision. Ask for Tyler to come out. You won't be disappointed.

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Tyler C Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Tyler C
Review:

Your serviceman was fantastic. He found the problem, explained it to me and what has to happen to fix it. He got here around 4:15 and stayed until it worked again.

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Service Provided:
Garage Door Repair

Review:

We had a problem with our garage door and I was pleasantly surprised with the quick availability and exceptional service we received. Since I had two doors and the original openers were about 20 years old, I decided to replace both. 10 years warranty and excellent service - I was sold. No high pressure, knowledgeable and timely service.

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Derek H Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Derek H
Review:

Have used the. Company in the past,

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James W Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: James W
Review:

James W arrived within 45 minutes of my call to Precision Doors, which was at 5:15pm. James quickly assessed the issue and had the springs, bearings, and end plates replaced in no time. James was very professional and courteous. This is the second time using Precision Doors and always received excellent service.

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James W Service Provided:
Garage Door Repair

Product:
Springs

Technician: James W
Review:

I called to get service when my garage door would no longer open more than a third of the way. My neighborhood provided feedback saying that Precision had fixed several garage door springs in the $300 range. With builder garage doors that are all the same I expected the same price range. When the technician showed up, he quoted me a price of $1100! After a lot of back and forth with him and the office (who quoted me $360) I found out that the reason for the price increase is because the garage door manufacturer works with Precision's competitor. Because of this, Precision can't buy the parts needed to repair so they "recommend" to replace the entire thing. It felt a little untruthful. When I couldn't cover the unexpected cost, the repairman took off and that was that. No service, and I'm disappointed and left wondering how Precision fixed the other garage doors in my neighborhood for $300?

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Tyler C Service Provided:
Broken Garage Door Spring Repair

Technician: Tyler C
Review:

I had problems with my garage door opening. I made an appointment on line with Precision. A representative arrived as scheduled, he was courteous and knowledgeable. He went over the entire door explaining what he was checking and his findings. He gave me a couple of options along with prices. I chose to have the work done which was completed within an acceptable amount of time. I would use them again if needed. Precision Garage Door Service provides quality service, I would recommend them to anyone in need of garage door servicing.

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Patrick S Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Patrick S
Review:

Great job and fast work!!!

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Patrick S Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Patrick S
Review:

Outstanding and immediate service. The entire Team did a great job! Thanks.

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Chris P Service Provided:
Garage Door Repair

Product:
Springs

Technician: Chris P
Review:

Chose your company online I saw that you did weekend work. You also let the customer know who's coming out. It was easy to set up an appointment and same day service. Thomas did an excellent job on the assembly. It works much better now and very quiet.

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Thomas W Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Thomas W
Review:

GOOD SERVICE

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Chris P Service Provided:
Garage Door Repair

Technician: Chris P
Review:

This was a very positive experience for me. Tyler was very personable, helpful, and someone I would trust to do the right thing and a very good job. He is a superb employee and I hope you will take very good care of him as his work ethic is rare in todays world. I appreciate your rapid responsiveness and for sending him my way. Mark Logan, Oak Ridge, TN

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Tyler C Service Provided:
Broken Garage Door Spring Repair

Technician: Tyler C
Review:

Trapped in the garage with a broken spring! What a way to start the day. Called, friendly voice assured they could help. Had appointment scheduled within 1 hour. Technician called prior to arriving. He was knowledgeable, friendly and efficient. Assessed the problem and our door was working perfectly and parts replaced in less than one hour, 3 year warranty to boot. Excellence at its best!!

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Hayden D Service Provided:
Broken Garage Door Spring Repair

Technician: Hayden D
Review:

The technician who came to fix my malfunctioning garage door open was very efficient and effective! My door now works as it was designed! Thank you for helping me!

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Service Provided:
Garage Door Repair

Review:

prompt and excellant service. Tech was very knowledgable .

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Chris P Service Provided:
Broken Garage Door Spring Repair

Technician: Chris P
Review:

Discovered in the morn8ng the garage door wouldn’t open. Called precision, they came out that morning, diagnosed the problem and repaired by noon the same day. Very happy with the service!

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Matt H Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Technician: Matt H
Review:

Very impressed...starting with the Sunday afternoon call when the garage door was hanging "a-kilter"... Called the Precision number, full well expecting to talk to a "machine", or having to leave a callback number--but impressed when a nice woman answered the call and proceeded to set up a service call for the very next day, first thing in the morning! Service technician James W. showed up exactly on time, and within the an hour the door was completely restored to "like new" condition! Five Stars for James W.!

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James W Service Provided:
Garage Door Repair

Technician: James W
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Knoxville Area

(865) 643-8587

(865) 643-8587
Maryville Area

(865) 268-4051

(865) 268-4051
Oak Ridge and Oliver Springs Area

(865) 275-5643

(865) 275-5643
Loudon Area

(865) 408-8914

(865) 408-8914
Powell Area

(865) 512-6675

(865) 512-6675
Lenoir City and Tellico Village Area

(865) 816-9766

(865) 816-9766
Sevierville Area

(865) 268-4051

(865) 268-4051
Louisville and Alcoa Area

(865) 275-5643

(865) 275-5643
Vonore Area

(423) 536-9835

(423) 536-9835
Corryton Area

(865) 512-6675

(865) 512-6675
Clinton Area

(865) 408-8914

(865) 408-8914
Kodak Area

(865) 816-9766

(865) 816-9766
Precision Door Service
Office: (865) 221-7068
10525 Kingston Pike
Ste E

Knoxville, TN 37922