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about Precision Garage Door in:
Lenoir City, TN
Precision Garage Door of Knoxvillehas received 142 reviews, averaging 4.96 Stars:
Lenoir City, TN
Lenoir City, TN
Good job and fast
- Frank Mcquilkin
Lenoir City, TN
Out of the blue our garage door chain broke. Precision was quick to answer the phone and set appt. the same day. Sat. Robert called us before arrival and came on time. He was surprised our sturdy plastic cable broke, as it's stronger than metal. The job was made more complex because the prior installer had cut the metal guide rod short, which required moving the box to install the new rod and chain. Excellent, efficient and kept us informed every step of the job, we highly recommend Robert for your next repair. KM
- Kathy Martin
Product:
Lenoir City, TN
Outstanding service. I called 2 hours ago, and they had a tech in the area. They arrived and gave me some bad news - the crappy door system the builder installed was not worth fixing. They replaced the springs, rollers, etc. and got me up in running. Very efficient, personable techs. Hire this company.
- Scott Corless
Lenoir City, TN
I cannot rave and review this company and service ENOUGH!!!! This company is just absolutely phenomenal and I will certainly be using them again whenever needed!!! SUPERB SERVICE AND CUSTOMER CARE!!!
- Dawn Dalton
Lenoir City, TN
our repair person Josh was courteous, arrived early (,before the 2 hour window we were given), knowledgeable and did not try to sell us anything we did not need. He repaired the coil spring and cables on the garage. In addition we asked to replace the bearings and rollers which he accomplished within 45 minutes the entire job. I asked about the motor and he stated we were in good shape with the motor. the price I felt was reasonable and we have a life time warranty. I have used precision in the past and received the same excellent service. I would highly recommend and would rate them at the highest level. They did not try to talk me into anything in fact I requested more replaced than they suggested to repair my problem. I would not hesitate to call for future service.
- Gary Lenaghan
Lenoir City, TN
Motor, springs, motherboard, rail, gears, everything but the door itself needed replacement after 14 years. Operation was a safety hazard. James described the options, warranty and price. Admittedly, replacement was expensive (~$K) but needed. Took only about 2 hours. Technician knew the system and how to install.
- David Nahrstedt
Lenoir City, TN
Excellent service and communication. My tech was polite, on time and very knowledgeable. He was able to fix my issue with in a couple hours.
- Kelly Schwenk
Lenoir City, TN
Updated door codes and openers. Very helpful and explained everything.
- Debbie Grubb
Lenoir City, TN
Robert, the installer was very curious to me and efficient with installing my garage door opener. Prior to leaving, he explained complete operation of the new unit and answered all my questions. I have used Precision in the passed and will continue for all my garage door needs.
- Criste Tiegs
Product:
Lenoir City, TN
Loved our expierence! Called early in the day and they were able to fit us in the same day. They gave us a 2 hour window, and made it out before the window. We anticipated that they would give us an estimate and then have to order the parts. But no, when Josh (who was friendly, professional, and fast) arrived he was able to diagnose the problem quickly and had all that he needed to fix the problem with him. He did the job and was gone before the end of our arrival window! Great company would definatly use them again!
- Jessica Dickson
Lenoir City, TN
Called for a broken spring spring and had service on that same Saturday afternoon. We were given an explanation and solid recommendation on what we needed which we were taken care of in less than an hour. Highly recommend.
- Joe Barletta
Product:
Lenoir City, TN
Our door lift motor broke. Precision came when they said they would come. They replaced the door lift assembly in 2 hours. The repairman, Alex, was very knowledgeable and courteous. I plan to ask them to repair our other door.
- Steve Johnson
Product:
Lenoir City, TN
Josh was very courteous and professional. He saw what needed to be fixed and took care of it in a timely fashion. Very pleased with the service. Precision Doors has taken care of my garage door for several years. Will keep using them. I highly recommend them.
- George Froehlich
Lenoir City, TN
Great service. Patrick is knowledgeable and cordial. Highly recommended
- Tim Czencz
Lenoir City, TN
We had planned to replace both of our 20 year old garage openers at some time, but a broken spring on one of our garage doors hastened the purchase. I called Precision at 7:45 AM, Chris came at 9 AM. He talked me through a variety of options. By 11:30 I had two new quiet garage openers and a series of other repairs. Chris was personable, professional, and efficient. I couldn't be more pleased.
- Mike Slimbarski
Product:
Lenoir City, TN
We had Alex come out the first thing in the morning and had our door up so my wife could get to a funeral she had to be at. He then took care of our damaged door to secure it until the new door would arrive. He then saved us money by suggesting a new door with our senior discount All in all Alex was a god sent He did a fantastic job and had us feeling secure about our situation Precision needs more like him
- Tom Bonkamp
Product:
Lenoir City, TN
Patrick is a consummate professional. He's obviously well versed in his profession and shoots straight from the hip. I truly believe he is truthful, trustworthy and a man of his word. I'm very pleased with the work he performed and will certainly recommend him and your company if the need should arise.
- Bob Walls
Lenoir City, TN
5 Star rating, would be higher, but you gave no more stars. All my communications with you were handled in a professional manner. The installation of the door was a great teaching lesson in team work. I am a retired engineer, so I was their worst night mare, I watched the whole process, I did keep my mouth shut except for one questions, which was answered to my satisfaction. Each of the two installers had there job to do with very little overlap, no wasted motion or time, no standing around, just got to work and had the task done to my satisfaction. I picked you guys at random, and I am glad I did. Yes, if any one needs a door worked on you will be my recommendation. Thank you. John Stang, Lenoir City, TN
- John Stang
Product:
Lenoir City, TN
Patrick was on time, courteous and professional. He clearly explained issues with the garage door and was finished sooner than expected. So very glad my first call secured confidence that we chose the right company to repair our garage door.
- Jeanne Davis
Lenoir City, TN
Prompt service. A broken door bracket had trapped my car in the garage. The appointment was scheduled the same morning, and Ty arrived promptly. He had the parts, did the repairs in two hours, and replaced the springs and other parts with my approval since the door was 25 years old. It now moves smoothly and is SO quiet! My car is free!!
- Sandra Guinn
Product:
Lenoir City, TN
The service technician was on time and explained everything including cost prior to the repair. Very professional. Complete garage door overhaul.
- Wayne Walls
Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to serve you.
Lenoir City, TN
Patrick did a fantastic job installing the new opener and changing out the door hardware to accomodate the the new opener. A fine Christian man I had the pleasure to meet and talk with. We are extremely satisfied with the new opener and how quite the door now sounds. The service was great and preformed in a timely manner. Great company to do business with.
- James Russel
Service Provided:
Product:
Technician: Patrick S
Lenoir City, TN
I looked on Home Advisor and saw their reviews were positive so I called and they were able to set up an appointment the SAME day! The service tech, Josh Compton was patient with me as I explained the problem. He looked at my garage door and explained what was wrong and what it would take to fix it. He called me to come to the garage three times to explain what he found and what it would take to fix my problem. He was very professional, quick, and pleasant to work with. I will gladly call Precision Garage Door again if the problem every arises.
- Deborah Christian
Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to serve you.
Lenoir City, TN
Service was fast, called one afternoon and they were out the next morning. Service man was polite, friendly and efficient. I have used this company on several of my rental housed with great satisfaction and would recommend them to anyone thinking of repairing or replacing their garage door.
- Dorina Devaughn
Product:
Lenoir City, TN
My 17 year garage door hardware failed suddenly and my door stopped working. I called Precision at 10:00 a.m. Two service techs were at my house within 90 minutes and replaced basically all of my door mounting hardware plus the springs, rollers, etc. The garage door now works like new and makes no noise whatsoever. They even advised against replacement of my door opener as it would have been an unnecessary expense. I will use these guys when the opener eventually fails. This has been one of the best experiences with a home repair that I've ever had. I highly recommend this business.
- Darrell Brackett
Thank you for the 5 star review! Precision Door appreciates your business and feedback on our service. We're happy to provide 24/& LIVE customer service to respond immediately to emergency calls. It is our pleasure to serve you.
Lenoir City, TN
The technician was nice and knowledgeable. The job was completed when it was convenient for me and in a timely manor. I am very satisfied with my choice to go with Precision.
- Mindy Self
Thank you for the 5 star review! Precision Door appreciates your business and feedback. It is our pleasure to serve you.
Product:
Lenoir City, TN
After realizing our garage door opener was broken around 2:30 pm and we couldn't get our car out of the garage, we contacted Precision and they arrived between 4 and 4:30. Very professional and happy to recommend!
- John W
Thank you for the 5 star review! Precision Door appreciates your business and recommendation to others. We are happy to provide 24/7 LIVE customer service to immediately respond to emergency calls. It is our pleasure to serve you.
Product:
Lenoir City, TN
All around professional experience.
- Cole Rogers
Thank you for the 5 star review! Precision Door appreciates your business and feedback. It is our pleasure to serve you.
Product:
Lenoir City, TN
Great Service, especially appreciated the care the technician gave as we scheduled around a funeral. The service was done timely and we are very pleased!
- Glenn and kitti Cornell
Thank you for the 5 star review. We are so sorry for your loss. It is our pleasure to serve you and work around your busy schedule. We appreciate your business and feedback. You're in our thoughts and prayers.
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
I had the same problem 2 months ago and another company "serviced" the garage door. The problem started again and your company was recommended. I was very pleased with the knowledge of the Technician and persistence in locating the problem. This home is owned by Gary Chandler and he has also used your company.
- Joyce Pierson