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Read what people are saying
about Precision Garage Door in:

Lenoir City, TN

Precision Garage Door of Knoxville
has received 60 reviews, averaging 4.93 Stars:
Review:

Patrick did a great job of repairing my garage door.
Malone
A Response from: Sandy

Malone, thank you for the 5 star rating. Precision Door Service appreciates your feedback and business.

Patrick Service Provided:
Garage Door Repair
Technician:
Review:

Five Stars. Patrick believes in quality workmanship. He takes pride in his work and has a lot of experience. He has a positive attitude. He makes sure you understand your options.
William Lawler
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

I was happy until as soon as Kyle left the garage door started doing the same thing he came out for. I called him and he is going to try to work on it again.
Sandy Bates
A Response from: Emily Whalen

Thank you for your review! We are sorry that you were not completely satisfied. I have researched your file with us and am glad to see that your garage door was fixed and working smoothly only 2 days after your first service call! Please let us know if you have any other concerns. We appreciate your business!

Service Provided:
Garage Door Repair
Review:

Great service, Patrick was professional and very efficient. Would not hesitate to use them again.
Barry Miller
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick Service Provided:
Garage Door Repair
Technician:
Review:

5 stars all the way. After calling to get my approval, the technician arrived much sooner than promised. Explained my options. I chose the rebuild kit. Satisfied with the price and now my door operates and sounds like a new door. Thank you!
Daniel Smith
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Review:

Joe truly provided the most amazing customer service possible. He installed a new opener, gave us careful instructions how to use the new key pad, and made sure everything was operational before leaving. We would not hesitate to recommend Precision Door to our friends.
Charles Peccolo
A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Joe Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Luis did a great job of replacing my garage door track. I give them a 5 star rating.
Malone
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Review:

Precision Door was able to respond within about 2 hours after the spring on my garage door broke, leaving both of my vehicles stuck inside of the garage. Thomas Wright did a very nice job repairing all of the damaged parts and got the door working in a very reasonable amount of time. Thanks for great service!
Rita Dunn
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Thomas Service Provided:
Garage Door Repair
Technician:
Review:

Your service tech was very efficient and did an admirable job.
Alan Jack
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

The young lady that took my service call was very polite as well as very professional. The service man called before he came to let me know he had received my call for help and would be responding within 1/2 hour. Upon his arrival Luis introduced himself and trouble shot the problem. He also discussed with me the available insulation kit and I decided to get it installed. During the time he was here he was the most professional service man I have ever had in my home. He was polite to a fault and very knowledgeable of our system. I look forward to his return visit tomorrow to install the insulation kit.
Arthur Flint
A Response from: Emily Whalen

Thank you so much for your review! We appreciate your business!

Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

Fantastic Service 5 star
Ross Deen
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Excellent courteous service by Patrick. I was impressed by how quick they arrived and how quickly he performed the job.
Marty Rogers
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Patrick arrived on time for our scheduled service call. After inspection, he provided a detailed explanation of recommended repair work for our garage door to work efficiently. He was able to perform the work while here and I was completely satisfied with his work. Thank you Patrick.
Dottie Vining
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Chuck and Dylan were great. These guys were so friendly and patient to work through my messy garage. Thanks awesome work!
Michelle Hughes
A Response from: Jodi Cook

Thank you for your review! We appreciate your business!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Quick, honest and good price. Thanks.
Doug Hurst
A Response from: Jodi Cook

Thank you for your review! We appreciate your business!

Thomas Service Provided:
Garage Door Repair
Product:
Opener
Technician:
Review:

Thank you for your quick response to our service quest. The technician was responsive and professional; a personable young man. Extremely pleased with your service.
Thomas Lee
A Response from: Jodi Cook

Thank you for your feedback! We appreciate your business!

Thomas Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

The tech was very informative,I dont like the fact of where you charge labor on the time for each job when they can be done at the same time!To run wire on two doors its billed as two hours x 65.00,when each door will take 30 mins and when you need a pulley replaced another 65.00.All this during the installation of 2 new garage doors.
Pat Mayfield
A Response from: Jodi Cook

Thank you for your review! We apologize that you were not completely satisfied with our service. Our records indicate that you were provided with a free garage door estimate and during the time of inspection we discovered issues in need of repair. We pride ourselves with being the leader in the industry. Our pricing includes the highest quality parts and customer service. If you should have any other concerns, please contact our office at 865-539-3656. We appreciate your business!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

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George Borisow
Patrick Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

You have been to my house twice to work on my garage door and both times been very honest and fair on the price
mike sims
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Review:

Dio was very professional and very knowledgeable about the product. Will tell all our neighbors.
Katherine Clark
Service Provided:
Install Garage Doors
Review:

Came on time , knew what the problem was and fixed it promptly . Very nice fellow easy to talk to. Glad I called Precision.
Gary Capitosti
Thomas Service Provided:
Install Garage Doors
Product:
Springs
Technician:
Review:

I am very pleased with the prompt service. They did a great job. I would highly recommend them.
Brenda Yarber
Service Provided:
Broken Garage Door Spring Repair
Review:

Excellent service. Technician was knowledgeable, courteous and helpful.
nancy hines
James Service Provided:
Garage Door Repair
Technician:
Review:

Jarrod was very knowledgeable and did a good job replacing the spring, cables and bearings. He represented your company in a professional manner. He made this a pleasant experience.
jim mccarroll
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great job very professional and friendly door works better than it did new!
Teddy Bivens
Patrick Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Patrick was nice from the start and found the problem in about 5 seconds. After an in depth look at the door, he suggested roller and bearing replacement. He walked through the different price options and suggested the deal they had on a more complete door repair that ended up saving me a few dollars while I actually got more components replaced. He had the repairs completed in less than hour and now the door runs smoother and quieter than before. I'm completely satisfied with my service.
Kevin Carter
Patrick Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I was seriously contemplating purchasing a new (oversized) garage door. Caleb immediately determined that a complete replacement was unnecessary and moved me into a garage door overhaul at $698.00. I have been an in-home sales professional and manager for almost 30 years and I can tell you point blank why I did business with you...Caleb was honest with me and treated the situation like he would if it were his own home. He was polite, professional, had extensive product knowledge and was ON TIME. I have been teaching these concepts for years. You need to keep Caleb and allow young technicians to ride with him. He did a fabulous job as the "face" of your company and I will do business with you again because of my experience with Caleb. Well Done!! Gary Hamby
GARY HAMBY
Service Provided:
Garage Door Repair
Product:
Springs
Review:

We found your ad inthe yellow pages of the phone bookand chose it because you advertised same day service. The technician came when he said he would, he was very courteous and knew exactly what to do. If we had another need we would want to have him come back.
W.M. BREAZALE
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Job well done. So far so good.
Jenny Huggins
Patrick Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

My husband found your website and I called and arranged an appointment for the next day with Caleb. Caleb called the next morning to say that he was a few minutes early and could he arrive earlier than planned. That was great for my schedule. He was courteous and efficient. He made suggestions, I called my husband for confirmation and the work was done. Less than 2 hours the work was complete. I paid with credit card. It was a breeze.
Kathy Wampler
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
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