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about Precision Garage Door in:
Knoxville, TN
Precision Garage Door of Knoxvillehas received 1600 reviews, averaging 4.93 Stars:
Knoxville, TN
John, thank you for your 5 star review of Precision Door Service. We appreciate your feedback and your business.
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Knoxville, TN
My technician was very courteous and seemed to really know his job. He was very professional. His name was James and he wore a uniform and drove a marked vehicle. He worked on my existing door and replaced door opener. My door is so quiet now and before it sounded like a freight train. He also installed a keypad on the outside. I am very pleased with my experience.
- Blenda Lane
Blenda, thank you for your 5 star review. Precision Door Service appreciates your feedback and business.
Knoxville, TN
Went with your company because you were the one American Home Warranty chose. Technician did a good job. I have a problem with AHW because your tech said they only allow repair of broken parts. When I read my contract it says they should allow for repair if tech thinks it could be affecting the opener. All they want to do is patch stuff and not correct it if something is not done right to begin with. I am very happy with your tech and your company just not AHW. Thanks.
- David Ward
David, thank you for your review. Precision Door Service appreciates your honest feedback and business.
Knoxville, TN
Thomas came and took care of our springs that broke, bearings and the rollers for the tracks.They worked us in and so glad to have my door working again. In the future we will buy a garage door from you all. Great service. Thank you.
- Lynn & Kim Cawood
Lynn & Kim, thank you for your review. Precision Door Service appreciates your feedback and business.
Knoxville, TN
Tommy did a great job! Very knowledgeable about what the door needed. Explained everything in detail.
- Clara Owenby
Clara, thank you for your review. Precision Door Service appreciates your feedback and business.
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Knoxville, TN
Great customer services. Techs were helpful programming car HomeLink. Quick and efficient work to replace the garage opener.
- Lori Huie
Andrew, thank you for your review. Precision Door Service appreciates your feedback and business.
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Knoxville, TN
Tommy fixed our garage door. He did an excellent job. However I do have two comments. First, he was to send us the warranty for our records. We have not yet received those. Second based on the response (by phone) to our description of the problem, the person gave us an estimate to fix the problem of $175. Yet when Tommy came he indicated that the cost would be about $300.00. We then decided to go to a torsional spring system (based on Tommy's recommendation) and that total cost was $500.00. You can see tha we did have some hesitancy to go ahead with the repair. We will be looking forward to receiving the written warranty.
- Hans Vanderveldt
Hans, thank you for your review. I'm sorry you weren't completely satisfied. I will send out a copy of your warranty today for your records. Precision Door Service appreciates your honest feedback and business.
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Knoxville, TN
Kyle, the original installer did a great job & was very interested in a "satisfied customer." At the time of the install Kyle was training another individual so Kyle worked on one door & the "trainee" worked on the other.....after a few days it became obvious that the opener Kyle had install was flawless, however, we called & asked the he come back & make the other door the same as there were several issues that had been overlooked by the trainee which Kyle corrected ...always very friendly & professional & courteous despite him having to return. Today, Tommy came out to, once again, address an issue that the "trainee" had overlooked..(the bolt that held the support arm to the drive shaft was missing...in truth I could have fixed the problem, but thought since there had been other issues with this particular door it might be prudent to allow a tech to address). Tommy was also courteous. polite, (despite this heat wave) & appreciative for our business.
- Bill & kat Eldridge
Bill and Kat, thank you for your review. We apologize for any inconvenience for issues overlooked by the 'trainee'. Precision Door Service appreciates your honest feedback and business.
Knoxville, TN
Our technician Tommy was very efficient and friendly. He was on time, gave me a thorough assessment and repaired the door within his estimated timeframe. He also made sure I did not have any questions. The price was fair for parts and labor. I would definitely recommend Precision to others.
- Scott Meyer
Thank you for your review and recommendation! We appreciate your business!
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Knoxville, TN
Joe provided our service and was completely professional and straightforward. He listened as I explained our needs, diagnosed a solution, and got us up and running in a single service call. Couldn't ask for better service.
- Ron Pevey
Thank you for your review! We appreciate your business!
Product:
Knoxville, TN
The telephone receptionist, Christine, was very helpful and asked very specific questions that showed she knows doors! I was pleased that your repairman was NOT cover with tattoos and rings in his nose. (Yes, I am old.) James was very competent, friendly and prompt. He fixed the door twice as fast as I thought it would take. I was thrilled that he could save the original door! After his repairs and tune up, that was the quietest garage door that I've heard operate. My Thanks To All, Tim
- Tim Borg
Thank you so much for your review! We appreciate your business!
Knoxville, TN
Thank you for the wonderful service I have received with Precision. Today I had a problem solved and James the technician was very prompt, friendly and helpful. Couldn't ask for better. Thank you.
- Colleen Patterson
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Knoxville, TN
Great fast service. Called at 8am and service tech was here at 11 am same day. Took Williams almost a month to come last time I needed service and they were very rude and did basically nothing. Tech was professional and courteous. 5 Stars.
- Garry Weaver
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Knoxville, TN
Thomas arrived about 30 minutes after my call. My problem - the door would not close. He immediately located the problem - a missing bolt. After replacing the missing bolt, he tightened all other bolts, checked complete operation of the system several times. Thomas is an excellent technician and service definitely is a 5+ star rating.
- Allen Millet
Thank you so much for your review! We appreciate your business!
Knoxville, TN
5 Stars - My door had come of the rails due to a worn out part. I called Percision and they were out the same day to repair it. They called 45 minutes before arriving. The Tech, Tommy, was neatly dressed, professional and very friendly. He had the problem corrected in a very short time. I also asked about door upgrades. Tommy walked me through their options and wrote down the cost of each for me. No pressure at all. Much appreciated and will definately use Percision when we upgrade.
- Michael & jill Brown
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Knoxville, TN
Garage door had bee making noise when open and closing. Then a roller wheel had jumped the track. Thomas came out, accessed the situation, explained the worn wheels, old opener, no safety detector light and incorrect spring for this size door. The previous owner had gone a cheep as possible on many items with this house, why be different with the garage door. I decided to upgrade to a rebuild kit, ie.. rollers, springs cables. Also a new opener with safety light. Only took about 3 hours. very friendly, explained everything. I would gladly use again if the need should arise.
- David Roff
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Knoxville, TN
5 stars to Patrick! He was on time, on budget, very tidy and kept me in-the-know during the whole process. I couldn't ask for more.
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Thank you for your review! We appreciate your business!
Knoxville, TN
Kyle was an amazing professional service rep. He called and asked if he could come early! He worked quickly and efficiently. He was so personable and polite I wanted to serve him lunch! He explained what he did and showed me parts as the job progressed. Everything was neat, tidy and working like new when he left. Same day service, too! Nice to know service like this still exists!
- Linda Halley
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Knoxville, TN
I have used Precision to repair a door opener and also a garage door spring. The service has been excellent both times. They show up and do their job in a professional manner. Tommy took the time and answered all my questions regarding purchasing new doors. I would recommend to anyone.
- David Henry
Thank you for your review and recommendation! We appreciate your business!
Knoxville, TN
5 Stars!!! Thomas was great did a fantastic job. He understood what needed to be done and was very courteous and I would recommend Precision to any of my friends.
- Brian Garner
Thank you for your review and recommendation! We appreciate your business!
Knoxville, TN
Kyle was the serviceman sent to repair my garage door. He arrived exactly at the scheduled time, fixed my door and it has never worked better, All my neighbors remarked how pleasant it was that my door no longer made the noise resembling a grinding machine. As far as Kyle, he was courteous, clean and polite. I give the company 10 stars for hiring a serviceman who is so knowledgeable, I now know more about garage doors than I ever thought I would. Great Job
- Ilene Foxe
Thank you so much for your review! We appreciate your business!
Knoxville, TN
They did a great job. I am happy with the door and the installation.
- Bruce Ralston
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Knoxville, TN
Once again. Top quality door, installation and professionalism!!!! One great door company! Ed and Pam
- Ed and pam Patton
Thank you for your review! We are happy to hear you are satisfied with your new door! We appreciate your business!
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Knoxville, TN
James, the technician, was punctual, knowledgeable, and had the issue spotted and fixed within minutes. He also trouble-shooted the rest of the system, and was on his was way. All within 10 minutes! I really appreciated his timeliness on a busy day like today. Many thanks to James for such care today!
- Rebecca Epperson
Thank you for your review! We appreciate your business!
Knoxville, TN
Thomas was so polite very proffesional. Got the job done and I was pleased with the info to keep my doors well oiled and working properly.
- Barbara Jones
Thank you for your review! We appreciate your business!
Knoxville, TN
Patrick is great. He is the reason I call Precision Door.
- Bob Barlow
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Knoxville, TN
We used Precision earlier to have a garage door opener installed and repairs to the door. I got your number from the phone book and had no references, so we were very relieved and happy that we got excellent service. Based on this, I immediately thought of Precision when I decided to have a door installed. Both times a very pleasant helpful lady answered the phone, starting the process on a positive. Joe and Kyle came today to help me choose a door and explain the process (and give me the "bad news"). They were knowledgeable and explained everything well. I look forward to having a new door installed.
- Glenda Darden
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Knoxville, TN
GREAT JOB!
- Ronnie Wilson
Thank you for your review! We appreciate your business!
Knoxville, TN
Kyle was great! Knocked it out with no problems.
- David Oakes
Thank you for your review! We appreciate your business!
Knoxville, TN
Service repair was done same day as requested. Repair tech did a great job and performed in a very professional manner.
- William and bonnie Hall
Thank you for your review! We appreciate your business!
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
Just wanted to say thank-you to your company for giving me 5 star service. The tech. Tommy Gatling was great and very professional and gave me good service. The new opener works great and the new door parts where installed in a very professional way.also the 24/7 service is a very good way to help the customer get things done. Tommy pointed out a lot of things that the other door company did wrong that I did not know.Thank-you again and God bless.
- John Korbos