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Patrick S's Bio:
I have lived in East Tennessee all my life and I can't think of a better place to raise my 3 boys. I spend every minute I can with my children. If I'm not with them or working you can find me on the golf course. I lead by example and believe that hard work and honesty will take you wherever you want to go in life.
Knoxville, TN
Marlow, TN
Our tech was excellent> I believe his name was Patrick. He arrived on time diagnosed the problem and came up with a solution. His work was efficient, and explanation was on point. He cleaned up afterwards then briefed me on the door and the fixed parts. He demonstrated the unit and made sure I understood the warranty.
- Michie Deising
Karns, TN
Easy to make an appointment. Technician called ahead to announce his arrival time. Checked what needed to be done and parts were in the warehouse. Tech returned in less than and hour and installed the parts then assured everything was in proper working order. A very thorough and professional job was done.
- William Lauer
Knoxville, TN
Our garage door needed repair and Precision Door Service came out within a few hours of when we called them. They were so friendly and did an amazing job - even took the time to look at both doors and repaired everything that was needed. I would definitely recommend them!
- Susan Simler
Kodak, TN
Not happy with transaction. Repairman had sour disposition. Was offended when l questioned charges. I was charged $60 a piece ($120 total) for Linear remotes...Amazon sells them for $25 for two. I feel as though lve been taken advantage of. Very dissatisfied to say the least. I will not use this company again.
- Nancy Hess
Claxton, TN
I asked about any discounts online and he said no I don’t like paying full price for anything it would’ve been nice to get a little bit of money off But they did a good job they were fast and professional
- Mark Conley
Karns, TN
Quality workmanship. Patrick was very informative and professional. I would highly recommend these folks.
- Daniel Pelfrey
Eagleton Village, TN
Patrick called before he arrived and was on time. He was very polite and answered all my questions. The motor was bad and had to be replaced.There was no mess when he left. The door was repaired before he left. This did not require another appointment. He had all the parts with him. Would recommend Precision Garage Doors and will use them again.
- Sherry Vinsant
Maryville, TN
Excellent service from Patrick. He was very knowledgeable and courteous. He answered all my questions and the installation went without a hitch. I highly recommend Precision Door Service.
- Gordon Tarwater
Knoxville, TN
Thank you guys for the quick turnaround. Patrick was great! Prices were reasonable as well! Much appreciated
- Stephanie Bushore
Chestnut Hill, TN
Was I ever impressed when I made my first call to request an appointment for garage repair ! My appointment was scheduled that very day and the service technician arrived an hour later. The service technician was exceptional and with the best listening skills not to mentioned he explained in detail what the repairs would entail. I was thrilled with the outcome of service call.
- Connie Perrin
Knoxville, TN
We called on Sunday morning because our garage door stopped working. Mike, the service technician, arrived shortly after noon the same day. He quickly and efficiently repaired our door. He was both friendly and professional. We wish every person who we have do work in and around our house was this good! Our door now not only works, but operates much more quietly than it did before. We would recommend Precision Door (and Mike) to everyone.
- William Craddick
Vonore, TN
great response, very efficient.
- Thomas Peck
Knoxville, TN
I used Precision in the past and decided to go with them for the installation of my new garage door opener. Patrick did an awesome job. He was on time, explained the work he would perform, and completed the job in a timely manner. I'd recommend Precision and Patrick to others having any issues or needing an upgrade.
- RC Lall
Jacksboro, TN
The gentleman that worked on our doors was very courteous. He worked on our doors until the job was finished. He explained the remotes and the openers.
- Jerry Crutchfield
Greenback, TN
On time and the work was completed right away. Satisfied customer
- Susie Coates
Knoxville, TN
Patrick called ahead of time and indicated he would be at my house at 1:00 p.m. He was on time. He corrected the garage door problem. He was very professional and knowledgeable. Thanks.
- Connie Silvey
Oak Ridge, TN
The garage door repair went great, service fast and timely but was disappointed that the $15 coupon for repair wasn't honored.
- Peggy Tague
Pittman Center, TN
I felt that the price was somewhat steep for an hours worth of work. I had to have the spring replaced so didn’t have much chance to shop around. Repair Technician was great
- Randy Dillon
Knoxville, TN
So far, not good. Maybe after calling customer service tomorrow I can change my review. I’m not one to leave reviews so the fact that I am should speak for itself. The sales expert who came out to evaluate my issue first of all was scheduled for a 3-5 p.m. appointment. He called me at 4:40 saying “I’m an hour away, you still me to come out?” His attitude on the phone was less than good. He seemed frustrated that I did in fact want to keep my appointment. When he arrived to my home an hour later he called apparently frustrated that I had other people at my home doing work on a totally separate issue & he couldn’t park his car in my driveway. Mind you, my personal vehicle was parked in the road in-front of my driveway as well. Wasn’t sure what the big deal was with that. His apparent attitude carried over for the entirety of the appointment,regardless of the fact that I was still trying to be kind and professional with him. He was sent out because my spring broke after a completely new, top to bottom install of my garage door, motor, track, bearings, spring- the whole shabang just short 3 years ago. I was given completely conflicting information regarding warranties from what I was told on the phone the day before when I called to set the appointment. I was priced an outrageous amount for the replacement of a part that should HAVE NEVER BROKE in just three years. He told me that i probably just opened my garage door too much. Which is just confusing all around to me. Then to top it off he tells me “I can replace all the parts for you today for $800.00 and that will give you a lifetime warranty”- I’m just sitting here wondering if for $800 today he can give me a lifetime then why 3 years ago when I paid $1800+ for the whole dang thing was this “generous offer” not given to me? I simply couldn’t bare the thought of agreeing to do any business with this man so before I sent him on his way I asked “so all that’s wrong with my garage door is the spring? You don’t see any other issues?” He says that’s correct. Just got my email from this oh so kind sales “expert” where he has marked 5 issues that were “failed” on my system in his opinion. I guess he just FAILED to mention those things to me when I asked very specifically. Totally and completely unsatisfied and will no longer be telling my family and friends to use precision for their garage door needs.
- Madilyn & toni Reagan
Lenoir City, TN
The service technician was great . Patrick was very professional very courteous and knowledgeable and done a great job on our very messed up door. Thank you for providing a very professional quality technician.
- Billy Smith
Knoxville, TN
Technician Patrick S. Was very knowledgeable, professional, highly skilled & a diligent worker. A great representative for your company. Both of our garage doors are operating smoothly. In my opinion, with technicians like Patrick, Precision Door Service is the best choice by far.
- John Aymong
Karns, TN
Great Job Guys! I called a to be unnamed other garage door company first, they took my into and said some would call me back to schedule fixing my garage door. After about a half hour I called Precision, appointment was scheduled for 3 that afternoon. Great! After an hour or two Patrick calls me and says he finished his job early can he come over early. Heck Yeah! Well he was here at the earlier time, gave me a quote and we were all finished about an hour later. How great is that? The only thing that could have been better is if the wife thanked me, but you can't hope for miracles. BTW that unnamed company (Farmer) has yet to call me.
- Ed Schmidt
Loudon, TN
Great service on repairing our garage door! Very professional and responsive!
- Gene Chalmers
Loudon, TN
We lived with a poorly installed doors that were done for our custom home for years. We finally had enough with the noise and remotes that could not control the doors. We called Precision and within an hour we had a seasoned tech on scene and diagnosed several problems that collectively caused us problems. The geometry of the track system was made true, all parts were inspected. Because of safety requirements, the springs had to be replaced. We also needed new rollers and the improperly installed sensors were swapped, failing sensors were replaced and solutions for under guage steel tracks were found. We have quiet operation for the first time in years. Thank you precision for quality and quick work. We were pleasantly surprised by the 5-yr warranty - we took the lifetime warranty.
- Walter Hanson
Lenoir City, TN
I called at a little past 3PM to see if I could get someone to fix my door which had stopped working. I was expecting that I would probably have to wait until at least tomorrow of pay an after-hours fee. I was surprised that they told me that someone would be here between 4 and 6 PM today. Within a few minutes after arriving, your tech. solved my problem and gave me a price for the repairs. I saw that the price was reasonable, and the work began. By about 6PM the work was done. I am very pleased and with definitely recommend you to my friends and neighbors. Thanks.
- Peter Butman
Pittman Center, TN
While he did a good job, got here on time, and did the work quickly and efficiently, I thought it was overpriced. $690 for one door spring, bearings, cables, and rollers, which I don't think I really needed, but to get the warranty, you have to get it all done. (It was $550 just for a new spring and installation, which is what I really needed, and to me that is too high). He was here less than 1 hour. I felt they tried to upcharge me to get me to spend more money. Like the extra parts that I don't think I needed then he also wanted an extra $100 for extra warranty. Otherwise I'd have given them five stars.
- Terry Jones
Knoxville, TN
Best garage door repair and service company in Knox County and beyond. The are fast, reliable, and get the job done at a fair price.
- John Romeiser
Maryville, TN
I was thoroughly impressed with everything. Patrick actually was here earlier than the appointment. He did great work was very happy with overall experience. I will use precision in the future and recommend to my friends. Thank you all so much, Patrick actually went above and beyond he replaced the bulbs for me and program the keypad for me . He was very cordial and friendly and did a super job.
- Steven Davidson
Knoxville, TN
Wonderful job quick and professional
- Lacy Little
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
I have truly been blessed today. Because of Patrick's compassion for my needs.
- Brenda Taylor