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Patrick S's Bio:
I have lived in East Tennessee all my life and I can't think of a better place to raise my 3 boys. I spend every minute I can with my children. If I'm not with them or working you can find me on the golf course. I lead by example and believe that hard work and honesty will take you wherever you want to go in life.
Clinton, TN
Thank you for your review! We apologize that you were not completely satisfied with our service. At the time of service our technician evaluated the garage door and informed you of any issues that would need to be resolved so that your garage door would function properly. At Precision Door Service we pride ourselves with the highest quality parts and excellent customer service. We also apologize for the aggressive sales tone and if you felt intimidated. We have taken the appropriate action to ensure this will not be a reoccurring problem. If you should have any other concerns, please contact our office at 865-539-3656. We appreciate your business!
Maryville, TN
VERY FAST AND PROFESSIONAL.
- Gary Glarner
Thank you for your review! We appreciate your business!
Maryville, TN
great job!! 5 stars!!!
- Robert Behm
Thank you for your review! We appreciate your business!
Knoxville, TN
Sat service really was great for me. Seems to do a very professional job. Service tech very nice and informative about the work that needed done. I was pleased with job and happy they could come so quickly.
- Judy Ray
Thank you for your review! We appreciate your business!
Kingston, TN
Excellent service. Dio was very knowledgeable and efficient. Will definitely use in future if have issues with garage door. Would recommend highly to anyone in need of service to garage.
- Betty Watson
Thank you for your review and recommendation! We appreciate your business!
Maryville, TN
Fast response time, excellent service, explanation of repair work that was needed and other options. Patrick was very professional, friendly and went the extra mile to help us with our repair. Highly recommended!
- Brian Sharber
Knoxville, TN
Efficient friendly service Precision installed our door about 5 years ago. This week we were replacing the battery under warranty. I would definitely refer you to others. Thanks.
- Wendy Howard
Oliver Springs, TN
Patrick was knowledgable and set me up with exactly what I need.
- Kurt Diederich
Knoxville, TN
Patrick is the best. He takes care of everything.
- BRUCE/CYNDI RUSSELL
Knoxville, TN
They responded very quickly to my call and it was on a Sunday. They advertise 24/7 service and that is true. I also feel they are honest. I have an older garage door opener and I asked Luis several times if I needed to replace the opener and he said no. I appreciate his integrity since he could have replaced the opener and I would have never known that it did not need replacement. He replaced my springs, and attached a broken part that had come off. He also corrected where the garage door was rubbing against the side of the garage. My garage door has never worked better. They were such a blessing to me since one car was trapped in the garage.
- Elizabeth Fultz
Knoxville, TN
Patrick did an awesome job! He provided excellent service in a timely manner on a Saturday. Thanks for a job well-done.
- Jan Cornelius
Knoxville, TN
One of the springs on our garage door broke early Saturday morning. I called the office at 8:30 and a technician was at my house by 9:45 that morning! He was friendly, helpful and knowledgeable. We are extremely pleased with the service we were provided.
- Becky Lemarbre
Knoxville, TN
The technician, Patrick,was prompt and explained all services and pricing thoroughly before any work began. Patrick was very professional, courteous and efficient. We will definitely use Precision Door Service again!
- Anna Hurt
Knoxville, TN
Great service, love the email confirmation of the appointment.
- Eileen Price
Lenoir City, TN
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- George Borisow
Maryville, TN
Prompt service - especially on Sun.-very appreciated. Technician courteous and competent. We are very pleased with our purchase.
- Thomas Fitzgerald
Knoxville, TN
A friend who used Patrick recommended him as a true professional. I found him to be just that. He talked to me as an equal and I appreciate that more now that I am older. I would recommend a Precision Door w/o reservation. I was told what the problem was and given several possible solutions. I liked being spoken to with knowledge and experience with garage doors. The electronics used to communicate and bill was so easy and fast.
- Melinda Basler
Knoxville, TN
I can't say enough about the great service I received. The technician was efficient, friendly, and helpful. He showed up within a half an hour, which was great because both our vehicles were "trapped" in the garage. He informed me of our options and gave his recommendation. He struck me as a very honest person. Thanks for the great sevice! The person who answered my call was also extremely friendly.
- Chris Scott
Knoxville, TN
The new door is working well. Patrick called ahead, came on time, was courteous and efficient. Jack and Mary Ann Love
- Mary anne Love
Seymour, TN
I thank you so much. I could not be any more pleased. Mr. Stockton took the time to explain to me what was needed and it was done.
- Marie Holder
Powell, TN
Patrick did a great job. Right on time and on a weekend. He also pointed out some other small things that I should keep an eye on. Found a broken hinge, that I would have never noticed. No high pressure to sell you something. Will use again and would highly recommend this company for all your garage door needs. THANKS
- Eddie Cunningham
Maryville, TN
Patrick was great and was prompt.
- Mark Colquitt
Knoxville, TN
Patrick is a very professional and knowledgeable technician. He is customer oriented and has a strong desire to satisfy the customer. He is very courteous and polite and answers all questions. Patrick is well-organized on the job site and works with a high degree of effeciency. He is a great representative of your company! His demeanor is one of calmness and politeness. He explains in detail the repairs that he is making.
- Jennifer Burke
Jefferson City, TN
Patrick was courteous, knowledgeable and efficient. good value for service.
- Larry Smith
Knoxville, TN
I really appreciate Patrick's professional attitude and him interrupting his private time to come out on a Sunday. He was very helpful. I made a appointment for Monday morning 5/5/2014. Patrick was on time and was very efficient about overhauling my door. He also explained everything he did I will definitely call Precision Door Service if I need help again.
- Richard McLaughlin
Knoxville, TN
Since we have lived in Knoxville, the only company we have allowed to work on our garage door has been Precision. Their prices are fair, service is excellent, and willingness to accomodate my schedule. I would recommend them to anyone.
- Seth Mintz
Maryville, TN
I found your company on Angie's list. There were several recent reviews and with service availability I got an appointment right away. Dio called and let me know when to expect him. He is a very pleasant and professional young man. He gave me good recommendations for the garage door and opener. At this time I only had him install a keypad and we will take his advice under advisement. Great assessment and job well done.
- Bill Moreland
Loudon, TN
Excellent service. Bob
- Robert Stephens
Knoxville, TN
Very impressed with the professionalism of this company. I received an email before the technician got here. It told me who my technician would be and gave me a profile of him. I felt I knew him without ever meeting him. He called to tell me when he would be here and he was accurate. He was thorough, professional and very proficient. Explained everything to me and what the cost would be. I would recommend and definitely use again.
- Linda Wilson
Maryville, TN
Patrick Stockton was the technician who performed our service. He was very professional and explained the procedure, answering any questions we had. He was polite and had a good attitude. If I was still in business, I would hire him in a minute.
- Donald Larson
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
I found your listing in Mint Magazine, and as I had been out of town and had no one else to help, I called your number. When the repairman came I explained I needed for the door to open and close and it wouldn't and I was fairly certain it wasn't too bad because the same thing had happened to my husband and he fixed it very easily. Your repairman Patrick Stockton, told me the emergency cord had been released so that the door could be opened if the electricity went out. He put the cord back in position and the door immediately opened and shut with the electric opener. He said that since he was here and there was a $65 service charge he would look the door over and inspect and tell me what he found. After his inspection he told me he had found frayed wire, pulleys that needed replacement I asked how much he said $523.00 with the discounts allowed. I told him I wanted to talk with my sons and his immediate response was "You don't trust me?" I felt a bit intimidated and told him to go ahead. While he was working I went on line and did some research. I could have had a new Genie installed for less that this repair bill. I feel like I was taken advantage of and am extremely disappointed in your company. I have to take responsibility for this since I gave permission for the repair, but I have learned a valuable lesson. I will go with my gut feeling from now on and not be intimidated by anyone.
- Judy Lawson