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Patrick S's Bio:
I have lived in East Tennessee all my life and I can't think of a better place to raise my 3 boys. I spend every minute I can with my children. If I'm not with them or working you can find me on the golf course. I lead by example and believe that hard work and honesty will take you wherever you want to go in life.
Lenoir City, TN
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Lenoir City, TN
Patrick arrived on time for our scheduled service call. After inspection, he provided a detailed explanation of recommended repair work for our garage door to work efficiently. He was able to perform the work while here and I was completely satisfied with his work. Thank you Patrick.
- Dottie Vining
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Knoxville, TN
Patrick fixed our problem and made the garage work great. It's smooth and quiet now like it's never been since we bought the house.
- Judy Egner
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Oak Ridge, TN
Awesome service! Patrick was the technician who did the work. I can't say enough good things about how every thing went.This is the second time I have used Precision and I wouldn't use anyone else after having 2 great experiences. The door was badly damaged when I bought this home. I thought I would have to get a whole new door. Patrick was able to fix the existing door and didn't try to sell me a new one. This one now is as good as new!
- Annmarie Carlsen
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Knoxville, TN
Your service personnel is the VERY BEST. They are polite, knowledgeable, prompt and fast. They know what needs to be done and how to do it. No time is wasted. They arrive when they say they will and get right to the problem, solve it and make any necessary repair immediately. I could not ask for better or more. I would recommend Precision to everyone. I would definitely give them a "Five Star" Rating.
- Grace Felker
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Seymour, TN
I was so pleased that Patrick was able to come out in the late evening and repair my garage door which had failed to close. He was very professional and direct in what would be needed to complete the repair. In a very short time he completed the work and the garage door was working flawlessly. Thanks
- Ken Williams
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Knoxville, TN
Five stars for Patrick who serviced my garage door. He explained in clear terms what was wrong and offered me choices on different economic plans and I believe I chose the best plan that suited me. He seemed very honest and efficient and very sincere. I will be calling you now rather than Williams Garage Doors. Thank you for your interest in your customers' evaluation of your company.
- Dale Oakley
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Friendsville, TN
Patrick showed up early and did a tremendous job in repairing our garage door springs, bearings, and rollers. He was friendly, knowledgable, and did the repairs in a timely manner. I would recommend him and Precision Door Repair to anyone.
- Dr. Jack Dale
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Seymour, TN
5 Stars!
- Mary Heumann
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Clinton, TN
I found your listing in Mint Magazine, and as I had been out of town and had no one else to help, I called your number. When the repairman came I explained I needed for the door to open and close and it wouldn't and I was fairly certain it wasn't too bad because the same thing had happened to my husband and he fixed it very easily. Your repairman Patrick Stockton, told me the emergency cord had been released so that the door could be opened if the electricity went out. He put the cord back in position and the door immediately opened and shut with the electric opener. He said that since he was here and there was a $65 service charge he would look the door over and inspect and tell me what he found. After his inspection he told me he had found frayed wire, pulleys that needed replacement I asked how much he said $523.00 with the discounts allowed. I told him I wanted to talk with my sons and his immediate response was "You don't trust me?" I felt a bit intimidated and told him to go ahead. While he was working I went on line and did some research. I could have had a new Genie installed for less that this repair bill. I feel like I was taken advantage of and am extremely disappointed in your company. I have to take responsibility for this since I gave permission for the repair, but I have learned a valuable lesson. I will go with my gut feeling from now on and not be intimidated by anyone.
- Judy Lawson
Thank you for your review! We apologize that you were not completely satisfied with our service. At the time of service our technician evaluated the garage door and informed you of any issues that would need to be resolved so that your garage door would function properly. At Precision Door Service we pride ourselves with the highest quality parts and excellent customer service. We also apologize for the aggressive sales tone and if you felt intimidated. We have taken the appropriate action to ensure this will not be a reoccurring problem. If you should have any other concerns, please contact our office at 865-539-3656. We appreciate your business!
Maryville, TN
VERY FAST AND PROFESSIONAL.
- Gary Glarner
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Maryville, TN
great job!! 5 stars!!!
- Robert Behm
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Knoxville, TN
Sat service really was great for me. Seems to do a very professional job. Service tech very nice and informative about the work that needed done. I was pleased with job and happy they could come so quickly.
- Judy Ray
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Kingston, TN
Excellent service. Dio was very knowledgeable and efficient. Will definitely use in future if have issues with garage door. Would recommend highly to anyone in need of service to garage.
- Betty Watson
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Maryville, TN
Fast response time, excellent service, explanation of repair work that was needed and other options. Patrick was very professional, friendly and went the extra mile to help us with our repair. Highly recommended!
- Brian Sharber
Knoxville, TN
Efficient friendly service Precision installed our door about 5 years ago. This week we were replacing the battery under warranty. I would definitely refer you to others. Thanks.
- Wendy Howard
Oliver Springs, TN
Patrick was knowledgable and set me up with exactly what I need.
- Kurt Diederich
Knoxville, TN
Patrick is the best. He takes care of everything.
- BRUCE/CYNDI RUSSELL
Knoxville, TN
They responded very quickly to my call and it was on a Sunday. They advertise 24/7 service and that is true. I also feel they are honest. I have an older garage door opener and I asked Luis several times if I needed to replace the opener and he said no. I appreciate his integrity since he could have replaced the opener and I would have never known that it did not need replacement. He replaced my springs, and attached a broken part that had come off. He also corrected where the garage door was rubbing against the side of the garage. My garage door has never worked better. They were such a blessing to me since one car was trapped in the garage.
- Elizabeth Fultz
Knoxville, TN
One of the springs on our garage door broke early Saturday morning. I called the office at 8:30 and a technician was at my house by 9:45 that morning! He was friendly, helpful and knowledgeable. We are extremely pleased with the service we were provided.
- Becky Lemarbre
Knoxville, TN
Patrick did an awesome job! He provided excellent service in a timely manner on a Saturday. Thanks for a job well-done.
- Jan Cornelius
Knoxville, TN
The technician, Patrick,was prompt and explained all services and pricing thoroughly before any work began. Patrick was very professional, courteous and efficient. We will definitely use Precision Door Service again!
- Anna Hurt
Lenoir City, TN
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- George Borisow
Knoxville, TN
Great service, love the email confirmation of the appointment.
- Eileen Price
Maryville, TN
Prompt service - especially on Sun.-very appreciated. Technician courteous and competent. We are very pleased with our purchase.
- Thomas Fitzgerald
Knoxville, TN
A friend who used Patrick recommended him as a true professional. I found him to be just that. He talked to me as an equal and I appreciate that more now that I am older. I would recommend a Precision Door w/o reservation. I was told what the problem was and given several possible solutions. I liked being spoken to with knowledge and experience with garage doors. The electronics used to communicate and bill was so easy and fast.
- Melinda Basler
Knoxville, TN
I can't say enough about the great service I received. The technician was efficient, friendly, and helpful. He showed up within a half an hour, which was great because both our vehicles were "trapped" in the garage. He informed me of our options and gave his recommendation. He struck me as a very honest person. Thanks for the great sevice! The person who answered my call was also extremely friendly.
- Chris Scott
Knoxville, TN
The new door is working well. Patrick called ahead, came on time, was courteous and efficient. Jack and Mary Ann Love
- Mary anne Love
Seymour, TN
I thank you so much. I could not be any more pleased. Mr. Stockton took the time to explain to me what was needed and it was done.
- Marie Holder
Powell, TN
Patrick did a great job. Right on time and on a weekend. He also pointed out some other small things that I should keep an eye on. Found a broken hinge, that I would have never noticed. No high pressure to sell you something. Will use again and would highly recommend this company for all your garage door needs. THANKS
- Eddie Cunningham
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
Excellent courteous service by Patrick. I was impressed by how quick they arrived and how quickly he performed the job.
- Marty Rogers