About Patrick
Professional
Checked
Tested
Focused
Reviews for Patrick S
Dianne Patanella
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great service!
Thank you for your 5 star rating. We appreciate your 5 star review and business.
Technician: Patrick S
Service: Garage Door Repair
Terri Watkins
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Prompt service! They sent a technician come to repair my garage door right away! The technician was very professional and knowledgeable. I highly recommend Precision Garage Door!
Thank you for your 5 star review. Precision Door appreciates your feedback and recommendation to others.
Ron Boneau
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I am very happy with the quality of the installation, the installer and the quality operation of the equipment. However, after seeing the invoice via email I have questions on the cost. I was told if I had the work done that the service call would not be charged. Looking at the receipt there is a charge of $75.00 for the service call but a credit of $65.00 for a waved service fee. Were is the $10.00 difference and whats the difference between a service call and a service fee ? The owner shown be show a written copy of the estimate before the work is done in lieu of after and via email. Again the installer was very professional with a quality installation and equipment. I am very happy with the job except for the difinition in the service call and service fee , the $10.00 difference and the presentation of a written estimate prior to the work being done. Everything replaced except the door panels. Thank you Ron Boneau 423 / 566 - 8684
Ron, thank you for your honest review. I apologize for the oversight of the $10 difference. I have mailed a refund check to you for the $10. Precision Door appreciates your feedback and business.
Donna Baxter
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Patrick was great and made me feel comfortable. We talked about East Tn and he didn't mind my talking his ear off. I will always ask for him in the future because I believe he puts customers best interest first when evaluating the problem. Thank you.
Donna, thank you for the 5 star rating of Precision Door and Patrick. We appreciate your feedback and business. Thank you for the opportunity to serve you.
Susan Shen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Patric did very good job!
Susan, thank you for the 5 star review. Precision Door appreciates your feedback and business.
Chris Christian
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
very happy with service-technician obviously well schooled in his trade- found the problem immediately and remedied it- Patrick Stockton very pleasant and took time to explain everything to me. I would highly recommend this company to all my friends.
Chris, thank you for the 5 star review. Precision Door appreciates your feedback and the recommendation to all your friends. It is our pleasure serving you.
Technician: Patrick S
Service: Garage Door Repair
Glenn Malone
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Patrick did a great job of repairing my garage door.
Malone, thank you for the 5 star rating. Precision Door Service appreciates your feedback and business.
Technician: Patrick S
Service: Garage Door Repair
David Ward
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent job. Will have Patrick back for an overhaul in about a month or so. Thank you all super job.
David, thank you for the 5 star review. Precision Door appreciates your feedback and loyal business. We look forward to serving you again soon for your overhaul.
Steve Glenn
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Fantastic company to work with; they were able to come on the day I called and quickly solved the problem.
Steve, thank you for the 5 star review. Precision Door appreciates the feedback and our business.
Technician: Patrick S
Service: Garage Door Repair
James Mckinney
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The technicians name was Patrick Stockton. I believe he to be an asset to your company I rate him 5 stars. We just bought this house and are new to this area. We have First American home buyers protection they set up the appointment for us. I must say we were very pleased they use your company we needed a complete PDS overhaul which was done in a timely manner and was kind enough to explain everything he was doing in detail we rate our overall experience 5 stars
Jimmy, thank you for the 5 star rating of our technician Patrick and Precision Door Service. We appreciate your feedback and business.
Technician: Patrick S
Service: Garage Door Repair
Krisstina Marcie
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I chose Precision after careful research and calling around to various other companies in the area. They were polite, treated me well, and honest in their assessment of my issues. I also felt that they were the most competitive in their pricing especially since they're willing to match. Patrick S. was my service guy and he was fantastic. His patience paid off and I ended up with an awesome, quiet new set up. I absolutely loved the same day service and that he had everything available on his truck to get me taken care of. I will be a customer for life!
Krisstina, thank you for the raving 5 star review. Precision Door appreciates your feedback and business. Welcome to the 'customer for life club', we're honored to have you as a loyal customer.
David Gregory
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Patrick called prior and arrived on time. He was courteous, professional, knowledgeable and friendly. He assessed the broken spring issue and gave several choices for repair. He explained clearly the value of each choice and the short and long term advantages. He anticipated our needs and met them. We decided on a single spring system. He installed it, did minor repair on the door and confirmed that the door opened and closed smoothly and quietly. Cost was within our budget. We highly recommend using PDS and ask for Patrick!
David, thank you for your feedback and 5 star review! Precision Door Service appreciates your business and recommendation to use us and our outstanding technician, Patrick.
David Ward
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Went with your company because you were the one American Home Warranty chose. Technician did a good job. I have a problem with AHW because your tech said they only allow repair of broken parts. When I read my contract it says they should allow for repair if tech thinks it could be affecting the opener. All they want to do is patch stuff and not correct it if something is not done right to begin with. I am very happy with your tech and your company just not AHW. Thanks.
David, thank you for your review. Precision Door Service appreciates your honest feedback and business.
Marilyn Brandes
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Fast , professional, quality service with a smile! Thank you.
Marilyn, thank you for your review. Precision Door Service appreciates your feedback and service.
Technician: Patrick S
Service: Garage Door Repair
vicky Haney
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I was very pleased with the tech. He explained everything to me, the problems and fixed it quickly. Thank you. Vicky Haney
Vicky, thank you for your review. We appreciate your feedback and business.
Debbie Heaton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
My garage door spring broke and I had to wait 2 months to get it fixed due to financial situation. I realized there were other things that I needed fixed but my finances did not permit it. I really felt a lot of pressure to get other things repaired and the quote I received over the phone suddenly went from $225.00 to over $700.00. I was not in a position to do the extra things, I feel it's Ok to assess your repairs, but not ok to pressure people to get it done. I plainly stated when the repairman came that I did not want anything extra done. I felt uncomfortable with the situation. The replacement of my garage door springs was an excellent job and the repairman was very professional and did a good job. Please train your repairmen not to pressure people when they are getting a repair done.
Thank you for your honest feedback. I'm sorry you weren't completely satisfied with our customer service. We can assure you this will not be an issue in the future. Precision Door Service appreciates your business.
William Lawler
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Five Stars. Patrick believes in quality workmanship. He takes pride in his work and has a lot of experience. He has a positive attitude. He makes sure you understand your options.
Thank you for your review! We appreciate your business!
Ed Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very good job!
Thank you for your review! We appreciate your business!
Technician: Patrick S
Service: Broken Garage Door Spring Repair
5 stars to Patrick! He was on time, on budget, very tidy and kept me in-the-know during the whole process. I couldn't ask for more.
Thank you for your review! We appreciate your business!
Richard Lierman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Pat, the serviceman arrived on time the day I called to have my broken door spring replaced. He was able to lift my 18" steel garage door (VERY HEAVY!) sufficiently to allow my car to be removed and room for him to work. He Identified several cracked/broken hinges that needed to be replaced as well as the fact that a previous owner had replaced the two factory springs with a single spring. He installed a packaged overhaul kit which replaced all of the cables, cable drums, mounting brackets, rail rollers and the correct springs. Pat appeared to be very knowledgeable about garage doors and was able to answer all my pesky questions. While the cost of the overhaul was not cheap; considering the 5-year warranty on the work, it probably represents a fair value.
Thank you very much for your review! We appreciate your business!
Robert York
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great service and very professional!
Thank you for your review! We appreciate your business!
Bob Barlow
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Patrick is great. He is the reason I call Precision Door.
Thank you for your review! We appreciate your business!
Technician: Patrick S
Service: Garage Door Opener Repair
William and bonnie Hall
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Service repair was done same day as requested. Repair tech did a great job and performed in a very professional manner.
Thank you for your review! We appreciate your business!
Technician: Patrick S
Service: Broken Garage Door Spring Repair
Rick Green
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent service! Patrick did an outstanding job and performed the repairs in a professioal and driendly manner. *****
Thank you for your review! We appreciate your business!
Pat Carden
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Found in the yellow pages. Great service, Patrick was great also, on time. fixed our problem within the time he stated, and then advise us on how to take care of the door system. Would call them again if needed.
Thank you for your review! We appreciate your business!
Michael Kopp
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I had a single spring, double door spring break about an hour after closing door (heard a big bang in garage). I had used PDS several years ago on my mom's door. I got service within the hour of my 6pm call Monday; technician evaluated my 14 yr old door and suggested two spring counterbalance set up along with new rollers and , bearing plates, etc. Although a little pricey, I did get a discount off service call and considering I got emergency service within an hour plus a warranty on work done for 3-5 years, I am hoping that I will go another 14 years without any major door issues. Patrick adjusted door and checked opener operation before leaving; I also appreciate the fact that he answered all my questions and concerns in a professional matter. Thanks for the prompt service.
Thank you so much for your review! We appreciate your business!
Barry Miller
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great service, Patrick was professional and very efficient. Would not hesitate to use them again.
Thank you for your review! We appreciate your business!
Technician: Patrick S
Service: Garage Door Repair
Diane Allen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
5 stars Patrick came to inspect our garage doors and gave us three options for improving existing doors or replacing them. He was pleasant, punctual, very informative, and no pressure. We chose replacing our garage doors. Dylan and Charles replaced the doors. They were also very pleasant, punctual, and did an excellent job. I appreciated the professionalism, the ability to read about each service person and view their pictures before they arrived, and their desire to be sure we were pleased with the service. I would highly recommend Precision.
Thank you for your review and recommendation! We appreciate your business!
Carolyn Forster
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Your company was first on my google search for local garage door replacement.
Thank you for your review! We appreciate your business!
Tim Homant
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tech was very informative and quickly took care of the repair. I felt a bit of a hard sell approach to take the most expensive route but came to an agreement and the door works better than ever.
Thank you for your review! We appreciate your business!