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Patrick S

Patrick S
Technician
Reviews: 622
Average: 4.89 stars
Background: 11/28/2012
Drug Test: 2/15/2013
Patrick S has received 622 reviews, averaging 4.89 Stars:
1 2 3 4 5

Patrick S's Bio:

I have lived in East Tennessee all my life and I can't think of a better place to raise my 3 boys. I spend every minute I can with my children. If I'm not with them or working you can find me on the golf course. I lead by example and believe that hard work and honesty will take you wherever you want to go in life.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5 stars Patrick came to inspect our garage doors and gave us three options for improving existing doors or replacing them. He was pleasant, punctual, very informative, and no pressure. We chose replacing our garage doors. Dylan and Charles replaced the doors. They were also very pleasant, punctual, and did an excellent job. I appreciated the professionalism, the ability to read about each service person and view their pictures before they arrived, and their desire to be sure we were pleased with the service. I would highly recommend Precision.

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A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Patrick S Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your company was first on my google search for local garage door replacement.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick S Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tech was very informative and quickly took care of the repair. I felt a bit of a hard sell approach to take the most expensive route but came to an agreement and the door works better than ever.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am very pleased with the service provided by Precision Door Service. The technician called to let me know he was enroute to my house, arrived on time at the scheduled appointment time, and was in a marked vehicle. He was very professional, couterous, and knowledgeable. He was very contentious, workining tirelessly to ensure the garage door was working accurately and was level. I received a full explanation of repair options and costs. Once i decided on the work to be done, he promptly completed the job. I am very pleased to have a quiet, safe functioning garage door. I will recommend Precision Door Service to my neighbors.

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A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Patrick S Service Provided:
Garage Door Repair

Product:
Springs

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5 Stars! Patrick called to let me know when he would arrive. He did a thorough evaluation of my garage door and made recommendations for repairs. He also gave me an estimated cost of a new metal door vs repairs to the current wood door. He made sure I had no questions or concerns before he left.

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A Response from: Emily Whalen

Thank you so much for your review! We appreciate your business!

Patrick S Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Patrick did a great job repairing the garage door track support. He was on time even in inclement weather. Thanks Patrick!

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick S Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I just had to replace my garage door opener. Patrick the tech was awesome. He explained everything in understandable terms and discussed prices and discount before he did anything. I couldn't have asked for better service. The door is super quiet and the service was outstanding!

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick S Service Provided:
Garage Door Opener Install

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service! Patrick was out here extremely fast, quickly assessed the problem, offered a great amount of solutions and fixed our door quickly. Thanks for venturing out in the snow and slush.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick S Service Provided:
Garage Door Repair

Product:
Springs

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I used your service when I had major problems and they were handled very well. I called again when my door recently froze shut and broke. It was not your fault, but you responded promptly and your service man could not have been more courteous and helpful.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick S Service Provided:
Garage Door Opener Repair

Product:
Opener

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was pleased with your quick response to make the needed repairs on our door opener. Thank you for your quick response and service.

-

A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick S Service Provided:
Garage Door Opener Repair

Product:
Opener

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very prompt and did a great job. The repairman was very helpful and explained everything he did. I was very impressed with his skills. I would recommend this company.

-

A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Patrick S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Joe was on time, efficient, and friendly. Wonderful service.

-

A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick S Service Provided:
Garage Door Opener Repair

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service.

-

A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick S Service Provided:
Broken Garage Door Spring Repair

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent, prompt service!

-

A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick S Service Provided:
Garage Door Opener Repair

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

When the garage door slammed down after I pulled in the garage last night, I knew I was in trouble. We could see the spring was broken and the door wouldn't open. I immediately started searching and found Precision 24/7... I called at 7:30pm and Patrick was there before 9pm. He was great. Repaired the door and suggested replacement of a couple other pieces. It was so nice to have this done in the evening and not have to worry about it in the morning. Thanks for being there when we needed you! 5 Stars

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick S Service Provided:
Garage Door Repair

Product:
Springs

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I chose Precision because it was BBB recommended and it also gave a senior citizen discount. Patrick was very nice and I trusted him to fix my door. I have been scammed by so many people lately---I just hope I did the right thing by trusting him. Margaret Puleo

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick S Service Provided:
Garage Door Opener Repair

Product:
Springs

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you Precision for your friendly and efficient service! When I called to inquire about the services and pricing, the person I spoke with was knowledgeable and friendly. After scheduling an appointment, I received a conformation email with pictures of the technicians. It is nice to be able to know who to expect when they show up at your door. My technician was Patrick. He was professional, courteous, friendly and efficient. I am very pleased with the service performed and will highly recommend Precision to all.

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A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Patrick S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very prompt service, actually same day service...Very professional. Patrick was the tech; he called to say they would arrive in approximately 25 minutes... he knew what the problem was immediately...explained what was needed to repair the garage door, and the cost of fixing it. (His helper was great as well.) We will Always use Precision in the future with garage door problems...and will tell our family and friends to use them too...Very impressed with Precision Garage Door Service...Thank You

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A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Patrick S Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We were pleased that your company was able to send someone the day I called. The promptness of the workman was also good. Since we are 84 and 81 years old, it was good he had the patience to explain what was needed to be done.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Same day service, reasonable price. Patrick did a great job!

-

A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick S Service Provided:
Garage Door Repair

Product:
Springs

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Patrick presented himself as very knowledgeable and professional. Performed the work quickly and efficiently. Very pleased with the work that was performed.

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A Response from: Emily Whalen

Follow-up on door estimate.

Patrick S Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Called because Williams Door said could not get to Oak Ridge till tomorrow or possibly later. Found you in yellow pages of Anderson County directory.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick S Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Patrick installed a new opener and replaced everything but the door and tracks. He did a quality job. I highly recommend your company.

-

A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Patrick S Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Being 2 days to Christmas Eve, I appreciate same day service. Patrick was quick and professional. He showed me the other items that needed servicing, but this unexpected expense at Christmas kept me from authorizing those. At least now I know they will need to be dealt with later. One warning: When I asked for a quote on the phone, I was given a price. It was comparable, so I didn't call elsewhere. When the tech told me the price, it was $75 more. On the phone she didn't give me the total with the service charge. Make sure you get the total price before agreeing to the appointment. Saves conflict later.

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A Response from: Emily Whalen

Thank you for your review! We apologize for the misunderstanding concerning the price and we have taken the appropriate action to ensure it will not be a problem in the future. Here at Precision Door Service we pride ourselves with being the leader in the industry with the highest quality parts and excellent customer service. Please be sure to contact us once you are ready to move forward with your service. We appreciate your business!

Patrick S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Patrick called and gave me the time he would arrive to do the work. He showed up on time, did an inspection of the door and all parts and gave me recommended service suggestions. The contracted work was finished in a no time at all and is working great.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service. The technician was extremely professional and very knowledgeable. Thanks for the great service!

-

A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick S Service Provided:
Garage Door Repair

Product:
Springs

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Patrick is a great asset to Precision Door Co. I will never use any one else. He took care of my problem with ease.

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A Response from: Emily Whalen

Thank you so much for your review! We appreciate your business!

Patrick S Service Provided:
Garage Door Repair

Product:
Cables

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician called and arrived 30-minutes early. He conducted the multi-point inspection and explained the pros and cons of purchasing items of which I was unaware could be problematic. He worked efficiently and safely, demonstrating his expert knowledge of the proper way to make the repairs.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick S Service Provided:
Broken Garage Door Spring Repair

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician was on time and professional. Did job in the time he said. Garage door is now working great.

-

A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick S Service Provided:
Garage Door Repair

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very pleased with the service I received. I had a broken torsion spring and called this morning and Patrick arrived around noon to repair it. Patrick was very personable as well as professional. I would highly recommend Precision Doors to anyone.

-

A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Patrick S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Patrick S
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Precision Door Service
Office: (865) 221-7068
10525 Kingston Pike
Ste E

Knoxville, TN 37922