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Patrick S's Bio:
I have lived in East Tennessee all my life and I can't think of a better place to raise my 3 boys. I spend every minute I can with my children. If I'm not with them or working you can find me on the golf course. I lead by example and believe that hard work and honesty will take you wherever you want to go in life.
Knoxville, TN
Thank you for the great feedback on our technician, Patrick. Precision Door appreciates your review and your business.
Sweetwater, TN
Patrick easy to talk very professional,in and out no problem highly recommend . Thank you very much Patrick
- James Green
Thank you for the 5 star review. Precision Door appreciates your feedback, recommendation and business.
Strawberry Plains, TN
This is a wonderful company! Patrick called before showing up and SHOWED UP ON TIME. Was honest and did the job in a very timely manner. I would and will and recommend Precision Garage door again and again. I really liked that they emailed my appointment time with pictures of the technicians. I couldn't ask for better service! If there was a 10 star rating I would give it! Patrick is a very good worker:)
- Judy Swanner
Thank you for your 5 star raving review of Patrick and Precision Door. We appreciate your feedback and recommendation. It is always a pleasure to serve you.
Loudon, TN
Great service!
- Dianne Patanella
Thank you for your 5 star rating. We appreciate your 5 star review and business.
Knoxville, TN
Prompt service! They sent a technician come to repair my garage door right away! The technician was very professional and knowledgeable. I highly recommend Precision Garage Door!
- Terri Watkins
Thank you for your 5 star review. Precision Door appreciates your feedback and recommendation to others.
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I am very happy with the quality of the installation, the installer and the quality operation of the equipment. However, after seeing the invoice via email I have questions on the cost. I was told if I had the work done that the service call would not be charged. Looking at the receipt there is a charge of $75.00 for the service call but a credit of $65.00 for a waved service fee. Were is the $10.00 difference and whats the difference between a service call and a service fee ? The owner shown be show a written copy of the estimate before the work is done in lieu of after and via email. Again the installer was very professional with a quality installation and equipment. I am very happy with the job except for the difinition in the service call and service fee , the $10.00 difference and the presentation of a written estimate prior to the work being done. Everything replaced except the door panels. Thank you Ron Boneau 423 / 566 - 8684
- Ron Boneau
Ron, thank you for your honest review. I apologize for the oversight of the $10 difference. I have mailed a refund check to you for the $10. Precision Door appreciates your feedback and business.
Lenoir City, TN
Patrick was great and made me feel comfortable. We talked about East Tn and he didn't mind my talking his ear off. I will always ask for him in the future because I believe he puts customers best interest first when evaluating the problem. Thank you.
- Donna Baxter
Donna, thank you for the 5 star rating of Precision Door and Patrick. We appreciate your feedback and business. Thank you for the opportunity to serve you.
Knoxville, TN
Patric did very good job!
- Susan Shen
Susan, thank you for the 5 star review. Precision Door appreciates your feedback and business.
Sevierville, TN
very happy with service-technician obviously well schooled in his trade- found the problem immediately and remedied it- Patrick Stockton very pleasant and took time to explain everything to me. I would highly recommend this company to all my friends.
- Chris Christian
Chris, thank you for the 5 star review. Precision Door appreciates your feedback and the recommendation to all your friends. It is our pleasure serving you.
Lenoir City, TN
Patrick did a great job of repairing my garage door.
- Glenn Malone
Malone, thank you for the 5 star rating. Precision Door Service appreciates your feedback and business.
Knoxville, TN
Excellent job. Will have Patrick back for an overhaul in about a month or so. Thank you all super job.
- David Ward
David, thank you for the 5 star review. Precision Door appreciates your feedback and loyal business. We look forward to serving you again soon for your overhaul.
Knoxville, TN
Fantastic company to work with; they were able to come on the day I called and quickly solved the problem.
- Steve Glenn
Steve, thank you for the 5 star review. Precision Door appreciates the feedback and our business.
Knoxville, TN
The technicians name was Patrick Stockton. I believe he to be an asset to your company I rate him 5 stars. We just bought this house and are new to this area. We have First American home buyers protection they set up the appointment for us. I must say we were very pleased they use your company we needed a complete PDS overhaul which was done in a timely manner and was kind enough to explain everything he was doing in detail we rate our overall experience 5 stars
- James Mckinney
Jimmy, thank you for the 5 star rating of our technician Patrick and Precision Door Service. We appreciate your feedback and business.
Knoxville, TN
I chose Precision after careful research and calling around to various other companies in the area. They were polite, treated me well, and honest in their assessment of my issues. I also felt that they were the most competitive in their pricing especially since they're willing to match. Patrick S. was my service guy and he was fantastic. His patience paid off and I ended up with an awesome, quiet new set up. I absolutely loved the same day service and that he had everything available on his truck to get me taken care of. I will be a customer for life!
- Krisstina Marcie
Krisstina, thank you for the raving 5 star review. Precision Door appreciates your feedback and business. Welcome to the 'customer for life club', we're honored to have you as a loyal customer.
Service Provided:
Product:
Technician: Patrick S
Louisville, TN
Patrick called prior and arrived on time. He was courteous, professional, knowledgeable and friendly. He assessed the broken spring issue and gave several choices for repair. He explained clearly the value of each choice and the short and long term advantages. He anticipated our needs and met them. We decided on a single spring system. He installed it, did minor repair on the door and confirmed that the door opened and closed smoothly and quietly. Cost was within our budget. We highly recommend using PDS and ask for Patrick!
- David Gregory
David, thank you for your feedback and 5 star review! Precision Door Service appreciates your business and recommendation to use us and our outstanding technician, Patrick.
Knoxville, TN
Went with your company because you were the one American Home Warranty chose. Technician did a good job. I have a problem with AHW because your tech said they only allow repair of broken parts. When I read my contract it says they should allow for repair if tech thinks it could be affecting the opener. All they want to do is patch stuff and not correct it if something is not done right to begin with. I am very happy with your tech and your company just not AHW. Thanks.
- David Ward
David, thank you for your review. Precision Door Service appreciates your honest feedback and business.
Sweetwater, TN
Fast , professional, quality service with a smile! Thank you.
- Marilyn Brandes
Marilyn, thank you for your review. Precision Door Service appreciates your feedback and service.
Corryton, TN
I was very pleased with the tech. He explained everything to me, the problems and fixed it quickly. Thank you. Vicky Haney
- vicky Haney
Vicky, thank you for your review. We appreciate your feedback and business.
Maryville, TN
My garage door spring broke and I had to wait 2 months to get it fixed due to financial situation. I realized there were other things that I needed fixed but my finances did not permit it. I really felt a lot of pressure to get other things repaired and the quote I received over the phone suddenly went from $225.00 to over $700.00. I was not in a position to do the extra things, I feel it's Ok to assess your repairs, but not ok to pressure people to get it done. I plainly stated when the repairman came that I did not want anything extra done. I felt uncomfortable with the situation. The replacement of my garage door springs was an excellent job and the repairman was very professional and did a good job. Please train your repairmen not to pressure people when they are getting a repair done.
- Debbie Heaton
Thank you for your honest feedback. I'm sorry you weren't completely satisfied with our customer service. We can assure you this will not be an issue in the future. Precision Door Service appreciates your business.
Lenoir City, TN
Five Stars. Patrick believes in quality workmanship. He takes pride in his work and has a lot of experience. He has a positive attitude. He makes sure you understand your options.
- William Lawler
Thank you for your review! We appreciate your business!
Eagleton Village, TN
Very good job!
- Ed Johnson
Thank you for your review! We appreciate your business!
Knoxville, TN
5 stars to Patrick! He was on time, on budget, very tidy and kept me in-the-know during the whole process. I couldn't ask for more.
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Thank you for your review! We appreciate your business!
Loudon, TN
Pat, the serviceman arrived on time the day I called to have my broken door spring replaced. He was able to lift my 18" steel garage door (VERY HEAVY!) sufficiently to allow my car to be removed and room for him to work. He Identified several cracked/broken hinges that needed to be replaced as well as the fact that a previous owner had replaced the two factory springs with a single spring. He installed a packaged overhaul kit which replaced all of the cables, cable drums, mounting brackets, rail rollers and the correct springs. Pat appeared to be very knowledgeable about garage doors and was able to answer all my pesky questions. While the cost of the overhaul was not cheap; considering the 5-year warranty on the work, it probably represents a fair value.
- Richard Lierman
Thank you very much for your review! We appreciate your business!
Friendsville, TN
Great service and very professional!
- Robert York
Thank you for your review! We appreciate your business!
Knoxville, TN
Patrick is great. He is the reason I call Precision Door.
- Bob Barlow
Thank you for your review! We appreciate your business!
Knoxville, TN
Service repair was done same day as requested. Repair tech did a great job and performed in a very professional manner.
- William and bonnie Hall
Thank you for your review! We appreciate your business!
Louisville, TN
Excellent service! Patrick did an outstanding job and performed the repairs in a professioal and driendly manner. *****
- Rick Green
Thank you for your review! We appreciate your business!
Kodak, TN
Found in the yellow pages. Great service, Patrick was great also, on time. fixed our problem within the time he stated, and then advise us on how to take care of the door system. Would call them again if needed.
- Pat Carden
Thank you for your review! We appreciate your business!
Knoxville, TN
I had a single spring, double door spring break about an hour after closing door (heard a big bang in garage). I had used PDS several years ago on my mom's door. I got service within the hour of my 6pm call Monday; technician evaluated my 14 yr old door and suggested two spring counterbalance set up along with new rollers and , bearing plates, etc. Although a little pricey, I did get a discount off service call and considering I got emergency service within an hour plus a warranty on work done for 3-5 years, I am hoping that I will go another 14 years without any major door issues. Patrick adjusted door and checked opener operation before leaving; I also appreciate the fact that he answered all my questions and concerns in a professional matter. Thanks for the prompt service.
- Michael Kopp
Thank you so much for your review! We appreciate your business!
Lenoir City, TN
Great service, Patrick was professional and very efficient. Would not hesitate to use them again.
- Barry Miller
Thank you for your review! We appreciate your business!
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
Patrick went way beyond the call of duty to upgrade our garage doors and openers. He worked way past normal working hours to make the door systems better than new. Thanks Patrick
- Ann Shiner