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Patrick S

Patrick S
Technician
Reviews: 613
Average: 4.89 stars
Background: 11/28/2012
Drug Test: 2/15/2013
Patrick S has received 613 reviews, averaging 4.89 Stars:
1 2 3 4 5

Patrick S's Bio:

I have lived in East Tennessee all my life and I can't think of a better place to raise my 3 boys. I spend every minute I can with my children. If I'm not with them or working you can find me on the golf course. I lead by example and believe that hard work and honesty will take you wherever you want to go in life.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I would highly recommend Precision Door. Patrick was outstanding. He explained everything in detail and gave me options on the repair. My garage door is working like new and I couldn't be happier with the service I received. Patrick was very professional, but it was like having a friend to do some work for you. He help me to understand what parts to keep and eye on. 5 stars to Precision Door and to Patrick. THANKS!!

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A Response from: Sandy

WOW...great feedback and 5 star review. Precision Door appreciates your business and the positive comments about Patrick and the business. We take great pride in hiring outstanding employees that provide exemplary customer service. Wishing you a Merry Christmas and a blessed New Year!

Patrick S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Patrick Stockston was the service tech who arrived after called and saying he was going to be on time. ( I liked that!) He quickly fixed the problem by replacing my broken door remote. My garage door is old and has probably been opened at least 29,200 in the last 20 years. He checked the door and make some future recommendations. I asked if he had time to do those repairs to which he responded he did! To my surprise, all the parts were on his well stocked truck. ( No waiting!) He worked efficiently and cleaned up when he was done. There is no way I could have selected a better company or have gotten a better service tech. I had not heard of your company before, I checked the yellow pages and read your ad. Am I pleased? YES Is Patrick Stockston a great representative for your company? ABSOLUTELY

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A Response from: Sandy

Thank you for the outstanding 5 star rating! Precision Door appreciates your business and feedback on our technician, Patrick. It is our pleasure to provide same day repairs for our valued customers.

Patrick S Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician(Patrick) was professional, knowledgable, and courteous. I would definitely recommend Precision.

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and recommendation to others. It is our pleasure to serve you.

Patrick S Service Provided:
Broken Garage Door Spring Repair

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Patrick the technician was professional and showed me how everything worked. I was having trouble with my garage door and he stayed and fixed it at night. Thanks for fixing my problems that cold night.

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A Response from: Sandy

Thank you for your 5 star rating. Precision Door appreciates your business...even on cold nights. We hope you have a Merry Christmas!

Patrick S Service Provided:
Garage Door Opener Install

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service technician (Patrick) was prompt and very professional. He did a thorough job of inspecting and fixing our opener. Additionally he took the time to show us how to replace the battery and offered to order one for us if we could not find one. Just another great experience with Precision!!!

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A Response from: Sandy

Thank you for the outstanding 5 star review. Precision Door appreciates your business and values your feedback. It is always a pleasure to serve our repeat customers.

Patrick S Service Provided:
Garage Door Opener Repair

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Arrived on time made repair in a timely manner. A little pricey

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and honest feedback.

Patrick S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Was surprised when they could repair same day. Patrick recommended additional repairs but was not forcing them done. Patrick commenced repairing the springs and a couple items on the lift mechanism. Lastly the screw drive was noisy. Amazing what some silicone spray can do grease cant.. Thanks..

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and values your feedback. Yes, the silicone spray is amazing!

Patrick S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We are very satisfied with the technician Patrick. He is extremely qualified!

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A Response from: Sandy

Thank you for your 5 star rating. Precision Door appreciates your business and feedback on our service.

Patrick S Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Same day service. Great communication and experience. Would recommend to anyone.

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A Response from: Sandy

Thank you for your 5 star rating. Precision Door appreciates your business and recommendation to others. It is our pleasure to serve you.

Patrick S Service Provided:
Garage Door Repair

Product:
Springs

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Patrick did a very good job with our door repair and motor replacement. He explained the process very well and let us know our options. We are pleased with the results.

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A Response from: Sandy

Thank you for the 5 star excellent rating. Precision Door appreciates your business and feedback on our service. It is a pleasure to serve you.

Patrick S Service Provided:
Garage Door Opener Install

Product:
Springs

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Patrick did an excellent job explaining all my options. He did the install and was very quick, professional and courteous.

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback.

Patrick S Service Provided:
Garage Door Repair

Product:
Springs

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

An installation at our house in PA by Precision left no question we wanted Precision on the job at our TN home. True to form, they delivered flawlessly! Of significant note was their catching an order processing error that resulted in a more favorable price. Their integrity is without equal!

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A Response from: Sandy

Thank you for the 5 star rating! Your feedback is wonderful to hear, you can trust the 'brand' whether in PA or TN. Precision Door appreciates your business. Welcome to TN!

Patrick S Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I could find everything I wanted except costs of door openers which may have been due to user error, but I did attempt to find them. Other than that I enjoyed all other information. Later I looked up the technician that was coming and reviews that had been written. The reviews matched Patrick once he arrived. 5 star

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Patrick S Service Provided:
Garage Door Repair

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Patrick Stockton was a pleasure to work with. He explained any question I asked and was very patient and informative. He was a gentleman and made me feel that he knew every detail related to my repair and installation. He represents your company very well.

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and taking the time to provide feedback on our outstanding technician, Patrick. It is our pleasure to serve you.

Patrick S Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We are very pleased with the work performed . Patrick was knowledgeable and explained the process thoroughly . He gave me options and I went with what suited us. Thank you Precision

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your feedback and your business.

Patrick S Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Patrick is a miracle worker! One of the door opener sensors was off kilter and solved our problem. When he looked up there was a crack in the garage door actually turned out to be two cracks and the door is bowing in the middle. We just assume the door will always be there what could happen to it. New door on the way.

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and the feedback on service provided by Patrick. It is our pleasure to serve you.

Patrick S Service Provided:
Garage Door Opener Repair

Product:
Garage Doors

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5

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A Response from: Sandy

Thank you for your 5 star rating. Precision Door appreciates your feedback and business.

Patrick S Service Provided:
Garage Door Opener Repair

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My technician was Patrick, he was professional and had the problem fixed in a very timely manner. The door is quieter now than it was when it was new. He had a warm personality super friendly. Explained every thing he did and told me what should soon be replaced. I give Patrick 5 stars.

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A Response from: Sandy

Thank you for the 5 star rating on our service and technician, Patrick. Precision Door appreciates your business and feedback.

Patrick S Service Provided:
Broken Garage Door Spring Repair

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great fast service. Patrick checked everything and asked if could repair future potential problems. Cost me more to address all the future problems but was worth it.

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A Response from: Sandy

Thank you for your 5 star rating. Precision Door appreciates your business and feedback.

Patrick S Service Provided:
Garage Door Repair

Product:
Springs

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

quick service. technician was efficient and knowledgeable.

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your feedback and business. It is our pleasure to serve you.

Patrick S Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This was the second time I have had occasion to call Precision for repairs and each time I was pleased with the service provided and with the service technician. I would not hesitate to recommend them.

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A Response from: Sandy

Thank you for your 5 star review. Precision Door appreciates you as a loyal customer and recommendation to others.

Patrick S Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Patrick went way beyond the call of duty to upgrade our garage doors and openers. He worked way past normal working hours to make the door systems better than new. Thanks Patrick

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A Response from: Sandy

Thank you for the great feedback on our technician, Patrick. Precision Door appreciates your review and your business.

Patrick S Service Provided:
Garage Door Repair

Product:
Springs

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Patrick easy to talk very professional,in and out no problem highly recommend . Thank you very much Patrick

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your feedback, recommendation and business.

Patrick S Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This is a wonderful company! Patrick called before showing up and SHOWED UP ON TIME. Was honest and did the job in a very timely manner. I would and will and recommend Precision Garage door again and again. I really liked that they emailed my appointment time with pictures of the technicians. I couldn't ask for better service! If there was a 10 star rating I would give it! Patrick is a very good worker:)

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A Response from: Sandy

Thank you for your 5 star raving review of Patrick and Precision Door. We appreciate your feedback and recommendation. It is always a pleasure to serve you.

Patrick S Service Provided:
Garage Door Repair

Product:
Springs

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service!

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A Response from: Sandy

Thank you for your 5 star rating. We appreciate your 5 star review and business.

Patrick S Service Provided:
Garage Door Repair

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt service! They sent a technician come to repair my garage door right away! The technician was very professional and knowledgeable. I highly recommend Precision Garage Door!

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A Response from: Sandy

Thank you for your 5 star review. Precision Door appreciates your feedback and recommendation to others.

Patrick S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am very happy with the quality of the installation, the installer and the quality operation of the equipment. However, after seeing the invoice via email I have questions on the cost. I was told if I had the work done that the service call would not be charged. Looking at the receipt there is a charge of $75.00 for the service call but a credit of $65.00 for a waved service fee. Were is the $10.00 difference and whats the difference between a service call and a service fee ? The owner shown be show a written copy of the estimate before the work is done in lieu of after and via email. Again the installer was very professional with a quality installation and equipment. I am very happy with the job except for the difinition in the service call and service fee , the $10.00 difference and the presentation of a written estimate prior to the work being done. Everything replaced except the door panels. Thank you Ron Boneau 423 / 566 - 8684

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A Response from: Sandy

Ron, thank you for your honest review. I apologize for the oversight of the $10 difference. I have mailed a refund check to you for the $10. Precision Door appreciates your feedback and business.

Patrick S Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Patrick was great and made me feel comfortable. We talked about East Tn and he didn't mind my talking his ear off. I will always ask for him in the future because I believe he puts customers best interest first when evaluating the problem. Thank you.

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A Response from: Sandy

Donna, thank you for the 5 star rating of Precision Door and Patrick. We appreciate your feedback and business. Thank you for the opportunity to serve you.

Patrick S Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Patric did very good job!

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A Response from: Sandy

Susan, thank you for the 5 star review. Precision Door appreciates your feedback and business.

Patrick S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

very happy with service-technician obviously well schooled in his trade- found the problem immediately and remedied it- Patrick Stockton very pleasant and took time to explain everything to me. I would highly recommend this company to all my friends.

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A Response from: Sandy

Chris, thank you for the 5 star review. Precision Door appreciates your feedback and the recommendation to all your friends. It is our pleasure serving you.

Patrick S Service Provided:
Garage Door Repair

Technician: Patrick S
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Precision Door Service
Office: (865) 221-7068
10525 Kingston Pike
Ste E

Knoxville, TN 37922