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James W

James W
Technician
Reviews: 421
Average: 4.95 stars
Drug Test: 7/16/2014
James W has received 421 reviews, averaging 4.95 Stars:
1 2 3 4 5

James W's Bio:

I have lived in East Tennessee since 1997. I'm married with 4 children and 3 grandchildren. I like to spend time with family and friends. I like to workout, run, and read in my spare time.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very friendly, informed, timely, & hard working.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James W Service Provided:
Garage Door Opener Install

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Polite, timely and good work.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James W Service Provided:
Garage Door Repair

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service!! Prompt and efficient service. 5 stars

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James W Service Provided:
Garage Door Repair

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was very professional and prompt. I appreciated his overall level of service. I would use Precision the next time I need service.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James W Service Provided:
Garage Door Repair

Product:
Rollers

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Five stars I called for service on a Saturday morning at 7:30. James was here at 10:30 and gone at 11:45. He was very clear in explaining my options and the cost of repair. He went about his work efficiently and quietly, and I now have a garage door that operates smoothly. I will certainly recommend Precision Door to anyone needing service on their garage doors.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick, easy, and satisfactory service.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James W Service Provided:
Garage Door Repair

Product:
Springs

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Replaced remotes & serviced doors - 5 star service. Very professional!

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James W Service Provided:
Garage Door Opener Repair

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Everything works fine and I am glad we had the rollers replaced. The sensors were also replaced through AHS. It is great to have it working again.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James W Service Provided:
Garage Door Repair

Product:
Rollers

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

***** James was very professional and efficient .Explained all work that was done and what parts were replaced. Great work! Al Stone

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very impressed with James. He called and let me know he was running behind and was here when he said he was going to be. Very efficient and had the springs replaced on our door in less that 30 min. James was personable and professional. Would and will recommend Precision and James to friends and family.

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A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

James W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thanks so much for the rapid response, coming to our home within a few hours of our call. The serviceman was very knowledgeable and pleasant. Rather costly to replace the entire mechanism, but we understood why and are glad to have quality equipment to use. The door opens so smoothly and quietly now. I guess we just had to learn that the builder of our home put in the least expensive equipment he could, which we had to make up for today. In any case, it is nice to know we have quality garage door equipment to depend upon, and we'll appreciate receiving the warranty.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Super nice guy! Got the job done quickly and efficiently. A+

-

A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James W Service Provided:
Garage Door Repair

Product:
Rollers

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fast response time, excellent work.

-

A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick service, spent more than I wanted, probably didn't need to replace all that I did replace but considered it an investment and that it would save me money in the long run. 4 and a half star at least.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5 stars

-

A Response from: Jodi Cook

Thank you for your review! We appreciate your business!

James W Service Provided:
Garage Door Repair

Product:
Cables

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Rating 5 Company was polite, courteous and on time. Employee was neat, clean and friendly. Will use again.

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A Response from: Jodi Cook

Thank you for your review! We appreciate your business!

James W Service Provided:
Garage Door Opener Repair

Product:
Opener

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was very friendly and professional. He arrived a little before the scheduled time after calling first. He explained what needed to be done to overhaul our door and did the work quickly and efficiently. I would recommend this company.

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A Response from: Jodi Cook

Thank you for your positive feedback! We appreciate your business!

James W Service Provided:
Garage Door Repair

Product:
Cables

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician was friendly, and arrived on time, was even a little early but called to see if it was ok to come early. He did the repair quickly. It is nice to receive timely service and phone calls. Good customer service.

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A Response from: Jodi Cook

Thank you for your feedback! We appreciate your business!

James W Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision came out on a Saturday afternoon after the spring on our garage door broke. I was pleasantly surprised to find that they provided service on Saturday for no additional charge so it was a no brainer for me. Precision sent an email to confirm my appointment and also with a name and picture of the tech that would be coming out. When James got here, he saw the spring and also recommended a few additional things that might need servicing. We decided to just replace the springs and not do the additional servicing. James wasn't pushy at all about getting the extra work done, provided some tips to help maintain our door, and was very professional. He was in and out within 45 minutes and we had a working garage door again. Thank you!

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A Response from: Jodi Cook

Thank you for your positive review! We appreciate your business!

James W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

technician was very courteous and prompt. would recommend to anyone.

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James W Service Provided:
Install Garage Doors

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your promptness to our "distress" on a Sunday was very much appreciated. We are impressed with the professionalism of all of your staff. We will highly recommend your company to our friends.

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James W Service Provided:
Broken Garage Door Spring Repair

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Luis was knowledgeable, efficient, and very nice. Your company installed our other garage door in 2001. We would definitely recommend you to anyone we knew needing garage door service. Thank you for being so quick to respond to my phone call. Sharon

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James W Service Provided:
Garage Door Opener Install

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Luis did great job. Seemed to be very conscientious about his work. I would recommend to others.

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James W Service Provided:
Garage Door Repair

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I chose Precision by looking at the display Lowe's had. The Doors looked better than any others! Much more variety. The Precision salesman was extremely helpful and courteous. I was lucky enough to get him as my installer! It's a double door but It only took 2.5 hrs.to install, rails and all. Again, efficient And conscientious. I highly recommend Precision Overhead Garage Door Co.

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James W Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Awesome service. On-time and friendly

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James W Service Provided:
Garage Door Opener Repair

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Patrick was super friendly and very quick to come and fix my garage door. Job well done! A+

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James W Service Provided:
Broken Garage Door Spring Repair

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision Garage Door provides fast, quality and excellent service. This is my second service call to repair a garage door. I called to make an appointment for service and got an appointment set within 2 hours and I didn't have to wait the full 2 hours. The service technician was Luis and he called to let me know he was coming. He fixed the problem immediately and when I asked about what other repairs could be done today, he checked and told me the rollers could be changed if I wanted a quieter door which I asked him to do. He changed them and he did it pretty quickly. I also appreciate and am thankful that Precision sends you an email with the picture of the service tech so you will know who to expect. That shows Precision is not just about service but their customer's security. Great company!!

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James W Service Provided:
Garage Door Repair

Product:
Rollers

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The Service Technician, DIO, was very professional & explaned the problem(s) & made recommendations. We're very happy with the new garage door opener & garage door parts.

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James W Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I give you guys 5 stars! Thomas, Jarrod and Dio were great! Thanks.

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James W Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service. Technician was knowledgeable, courteous and helpful.

-

James W Service Provided:
Garage Door Repair

Technician: James W
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Precision Door Service
Office: (865) 221-7068
10525 Kingston Pike
Ste E

Knoxville, TN 37922