James W has received 449 reviews, averaging 4.95 Stars!

About James

I have lived in East Tennessee since 1997. I'm married with 4 children and 3 grandchildren. I like to spend time with family and friends. I like to workout, run, and read in my spare time.
Trusted
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Drug
Tested
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Focused

Reviews for James W

Anthony & Joy Ingram

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knoxville, TN 01/05/2015

Excellent service!! Prompt and efficient service. 5 stars

Response from Emily Whalen Business Owner

Thank you for your review! We appreciate your business!

Service: Garage Door Repair

Jim Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Karns, TN 12/26/2014

James was very professional and prompt. I appreciated his overall level of service. I would use Precision the next time I need service.

Response from Emily Whalen Business Owner

Thank you for your review! We appreciate your business!

Service: Garage Door Repair

Product: Rollers

Bob Calloway

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knoxville, TN 12/06/2014

Five stars I called for service on a Saturday morning at 7:30. James was here at 10:30 and gone at 11:45. He was very clear in explaining my options and the cost of repair. He went about his work efficiently and quietly, and I now have a garage door that operates smoothly. I will certainly recommend Precision Door to anyone needing service on their garage doors.

Response from Emily Whalen Business Owner

Thank you for your review! We appreciate your business!

Service: Broken Garage Door Spring Repair

Product: Springs

Larry Robinson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knoxville, TN 12/05/2014

Quick, easy, and satisfactory service.

Response from Emily Whalen Business Owner

Thank you for your review! We appreciate your business!

Service: Garage Door Repair

Product: Springs

Monica Travis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knoxville, TN 12/02/2014

Replaced remotes & serviced doors - 5 star service. Very professional!

Response from Emily Whalen Business Owner

Thank you for your review! We appreciate your business!

Service: Garage Door Opener Repair

David Erickson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Marlow, TN 11/19/2014

Everything works fine and I am glad we had the rollers replaced. The sensors were also replaced through AHS. It is great to have it working again.

Response from Emily Whalen Business Owner

Thank you for your review! We appreciate your business!

Service: Garage Door Repair

Product: Rollers

Albert Stone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rockwood, TN 11/19/2014

***** James was very professional and efficient .Explained all work that was done and what parts were replaced. Great work! Al Stone

Response from Emily Whalen Business Owner

Thank you for your review! We appreciate your business!

Service: Broken Garage Door Spring Repair

Product: Springs

Roger Raines

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Maryville, TN 11/13/2014

Very impressed with James. He called and let me know he was running behind and was here when he said he was going to be. Very efficient and had the springs replaced on our door in less that 30 min. James was personable and professional. Would and will recommend Precision and James to friends and family.

Response from Emily Whalen Business Owner

Thank you for your review and recommendation! We appreciate your business!

Service: Broken Garage Door Spring Repair

Product: Springs

Bonnie Parker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Maryville, TN 11/11/2014

Thanks so much for the rapid response, coming to our home within a few hours of our call. The serviceman was very knowledgeable and pleasant. Rather costly to replace the entire mechanism, but we understood why and are glad to have quality equipment to use. The door opens so smoothly and quietly now. I guess we just had to learn that the builder of our home put in the least expensive equipment he could, which we had to make up for today. In any case, it is nice to know we have quality garage door equipment to depend upon, and we'll appreciate receiving the warranty.

Response from Emily Whalen Business Owner

Thank you for your review! We appreciate your business!

Service: Broken Garage Door Spring Repair

Product: Springs

Jason Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knoxville, TN 10/30/2014

Super nice guy! Got the job done quickly and efficiently. A+

Response from Emily Whalen Business Owner

Thank you for your review! We appreciate your business!

Service: Garage Door Repair

Product: Rollers

John Goodman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knoxville, TN 10/28/2014

Fast response time, excellent work.

Response from Emily Whalen Business Owner

Thank you for your review! We appreciate your business!

Service: Broken Garage Door Spring Repair

Product: Springs

Kris Bright

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Quick service, spent more than I wanted, probably didn't need to replace all that I did replace but considered it an investment and that it would save me money in the long run. 4 and a half star at least.

Response from Emily Whalen Business Owner

Thank you for your review! We appreciate your business!

Service: Broken Garage Door Spring Repair

Product: Springs

Troy Hall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knoxville, TN 10/20/2014

5 stars

Response from Jodi Cook Business Owner

Thank you for your review! We appreciate your business!

Service: Garage Door Repair

Product: Cables

Pat Shehan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knoxville, TN 10/14/2014

Rating 5 Company was polite, courteous and on time. Employee was neat, clean and friendly. Will use again.

Response from Jodi Cook Business Owner

Thank you for your review! We appreciate your business!

Service: Garage Door Opener Repair

Product: Opener

William Lalasz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Alcoa, TN 10/01/2014

James was very friendly and professional. He arrived a little before the scheduled time after calling first. He explained what needed to be done to overhaul our door and did the work quickly and efficiently. I would recommend this company.

Response from Jodi Cook Business Owner

Thank you for your positive feedback! We appreciate your business!

Service: Garage Door Repair

Product: Cables

Lisa Harrill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Clinton, TN 09/29/2014

Technician was friendly, and arrived on time, was even a little early but called to see if it was ok to come early. He did the repair quickly. It is nice to receive timely service and phone calls. Good customer service.

Response from Jodi Cook Business Owner

Thank you for your feedback! We appreciate your business!

Service: Garage Door Repair

Product: Garage Doors

John Shim

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knoxville, TN 09/26/2014

Precision came out on a Saturday afternoon after the spring on our garage door broke. I was pleasantly surprised to find that they provided service on Saturday for no additional charge so it was a no brainer for me. Precision sent an email to confirm my appointment and also with a name and picture of the tech that would be coming out. When James got here, he saw the spring and also recommended a few additional things that might need servicing. We decided to just replace the springs and not do the additional servicing. James wasn't pushy at all about getting the extra work done, provided some tips to help maintain our door, and was very professional. He was in and out within 45 minutes and we had a working garage door again. Thank you!

Response from Jodi Cook Business Owner

Thank you for your positive review! We appreciate your business!

Service: Broken Garage Door Spring Repair

Product: Springs

Johnny Scott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knoxville, TN 09/10/2014

technician was very courteous and prompt. would recommend to anyone.

Service: Install Garage Doors

Bob and phyllis Bostick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Your promptness to our "distress" on a Sunday was very much appreciated. We are impressed with the professionalism of all of your staff. We will highly recommend your company to our friends.

Service: Broken Garage Door Spring Repair

Sharon and gerry Lucas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Luis was knowledgeable, efficient, and very nice. Your company installed our other garage door in 2001. We would definitely recommend you to anyone we knew needing garage door service. Thank you for being so quick to respond to my phone call. Sharon

Service: Garage Door Opener Install

Rusty Bowman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knoxville, TN 07/20/2014

Luis did great job. Seemed to be very conscientious about his work. I would recommend to others.

Service: Garage Door Repair

Bobby Dixon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knoxville, TN 06/30/2014

I chose Precision by looking at the display Lowe's had. The Doors looked better than any others! Much more variety. The Precision salesman was extremely helpful and courteous. I was lucky enough to get him as my installer! It's a double door but It only took 2.5 hrs.to install, rails and all. Again, efficient And conscientious. I highly recommend Precision Overhead Garage Door Co.

Service: Install Garage Doors

Product: Garage Doors

Cheryl Nelson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knoxville, TN 06/13/2014

Awesome service. On-time and friendly

Service: Garage Door Opener Repair

David Arsenault

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knoxville, TN 06/01/2014

Patrick was super friendly and very quick to come and fix my garage door. Job well done! A+

Service: Broken Garage Door Spring Repair

Millette Smart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Oak Ridge, TN 04/28/2014

Precision Garage Door provides fast, quality and excellent service. This is my second service call to repair a garage door. I called to make an appointment for service and got an appointment set within 2 hours and I didn't have to wait the full 2 hours. The service technician was Luis and he called to let me know he was coming. He fixed the problem immediately and when I asked about what other repairs could be done today, he checked and told me the rollers could be changed if I wanted a quieter door which I asked him to do. He changed them and he did it pretty quickly. I also appreciate and am thankful that Precision sends you an email with the picture of the service tech so you will know who to expect. That shows Precision is not just about service but their customer's security. Great company!!

Service: Garage Door Repair

Product: Rollers

Beverly Toohey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Oak Ridge, TN 02/27/2014

The Service Technician, DIO, was very professional & explaned the problem(s) & made recommendations. We're very happy with the new garage door opener & garage door parts.

Service: Garage Door Repair

Product: Remotes / Keypad

Debby Connelly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Claxton, TN 08/19/2013

I give you guys 5 stars! Thomas, Jarrod and Dio were great! Thanks.

Service: Install Garage Doors

Product: Garage Doors

Leonard Hines

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Excellent service. Technician was knowledgeable, courteous and helpful.

Service: Garage Door Repair

Ann Gardner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knoxville, TN 03/21/2013

Had door serviced this evening.....forgot technician's name, but, he was friendly and professional. Thank you for your prompt service. Called today for repair and serviceman arrived on time. Good Job!

Service: Garage Door Repair

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Knoxville Area (865) 643-8587
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Vonore Area (423) 536-9835
Corryton Area (865) 512-6675
Clinton Area (865) 408-8914
Kodak Area (865) 816-9766
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