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James W

https://garagedoorsknoxville.comJames W
Technician
Reviews: 440
Average: 4.95 stars
Drug Test: 7/16/2014
James W has received 440 reviews, averaging 4.95 Stars:
1 2 3 4 5

James W's Bio:

I have lived in East Tennessee since 1997. I'm married with 4 children and 3 grandchildren. I like to spend time with family and friends. I like to workout, run, and read in my spare time.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

On time and great work at a great price. Thank you!

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback.

James W Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Had used company before in different state.

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door service appreciates you as a loyal customer.

James W Service Provided:
Garage Door Repair

Product:
Rollers

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

On time and very professional. Explained everything ahead of time, and got my approval before doing any work

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our service.

James W Service Provided:
Garage Door Repair

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

As women and senior, I felt that James was a gentlemen and very professional and knowledgeable. I felt that he was there for me and not a salesmen. I would highly recommend James for any of my friends in Tellico Village. Lois Koenig

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and high recommendation to your friends in Tellico Village. It is always a pleasure to serve you and the other kind folks in Tellico Village.

James W Service Provided:
Garage Door Repair

Product:
Rollers

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a problem with my garage door opener. I called Precision and they replaced the opener. It works like a dream. almost no noise at all.

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback.

James W Service Provided:
Garage Door Opener Install

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James is definitely a five star on the rating scale. He was very knowledgeable, professional, and friendly Precision should be proud to have him as an employee. Hope he enjoyed the peaches.

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A Response from: Sandy

Thank you for the wonderful feedback on James and the 5 star rating. It was our pleasure to serve you...but he certainly did enjoy the peaches. Precision Door appreciates your business.

James W Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Called them Saturday when my door broke, they were out first thing Monday morning and installed a new door quickly. Excellent service.

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback.

James W Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Price was competitive, service was fast and well done, service tech was

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A Response from: Sandy

Thank you for your 5 star rating. We appreciate your business and feedback.

James W Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

my next door neighbors recommended you.

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business.

James W Service Provided:
Install Garage Doors

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great experience. James was very professional. The work was done quickly, and everything was left the way he found it. All my future garage door needs will definitely go to precision.

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your feedback and business. It is our pleasure to serve you.

James W Service Provided:
Garage Door Repair

Product:
Springs

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James Wells provided an estimate for replacement of both garage doors and evaluated the performance of both garage door openers which we believed needed replacing also. James's honesty and professionalism was outstanding as he indicated our openers were working properly but the doors (the previous homeowner had backed his car into them) needed replacing because they were bent putting too much stress on the opener while attempting to open and lift. The springs were also not balanced properly and needed replacing.

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A Response from: Sandy

James, thank you for the 5 star review. Precision Door Service appreciates your feedback and business.

James W Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My technician was very courteous and seemed to really know his job. He was very professional. His name was James and he wore a uniform and drove a marked vehicle. He worked on my existing door and replaced door opener. My door is so quiet now and before it sounded like a freight train. He also installed a keypad on the outside. I am very pleased with my experience.

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A Response from: Sandy

Blenda, thank you for your 5 star review. Precision Door Service appreciates your feedback and business.

James W Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James is very efficient and knowlegble, he even understand "stupidity" mine. If he didn't have to drive so far, I would probably call him more often. Thanks again for the service Jack

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A Response from: Sandy

Jack, thank you for your review. Please don't hesitate to give us a call, we don't mind the drive to service you at all. Precision Door Service appreciates your feedback and business.

James W Service Provided:
Garage Door Repair

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was our technician and he was very knowledgeable and talked in language that I could understand. I would recommend this service, if needed. I had been trying to get a Knoxville company since last week and James arrived within two hours. 5 stars

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A Response from: Sandy

Clint, thank you for your review and recommendation. Precision Door Service appreciates your feedback and business.

James W Service Provided:
Garage Door Repair

Product:
Rollers

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was on time, listened to my story of a stopping-in-mid-cycle door, studied the 17 yr old garage door's behavior, made the necessary and proper adjustments, and installed new rollers. Everything is better now and works. Very satisfied with both the service and the professionalism.

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A Response from: Sandy

Thank you for your review. We appreciate your business.

James W Service Provided:
Garage Door Repair

Product:
Rollers

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The telephone receptionist, Christine, was very helpful and asked very specific questions that showed she knows doors! I was pleased that your repairman was NOT cover with tattoos and rings in his nose. (Yes, I am old.) James was very competent, friendly and prompt. He fixed the door twice as fast as I thought it would take. I was thrilled that he could save the original door! After his repairs and tune up, that was the quietest garage door that I've heard operate. My Thanks To All, Tim

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A Response from: Emily Whalen

Thank you so much for your review! We appreciate your business!

James W Service Provided:
Broken Garage Door Spring Repair

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you for the wonderful service I have received with Precision. Today I had a problem solved and James the technician was very prompt, friendly and helpful. Couldn't ask for better. Thank you.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James W Service Provided:
Garage Door Opener Repair

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great fast service. Called at 8am and service tech was here at 11 am same day. Took Williams almost a month to come last time I needed service and they were very rude and did basically nothing. Tech was professional and courteous. 5 Stars.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James W Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our repair man James did a great job. Thanks

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James W Service Provided:
Broken Garage Door Spring Repair

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional and friendly. Quick repair and thorough explanation of problems. Will definitely use again!

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James W Service Provided:
Broken Garage Door Spring Repair

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James is great. He explained everything he was doing and what the problem was. I had to have the springs and cables replaced on my garage door and he removed the old ones and had the new ones installed in just under an hour. He was very courteous and knowledgeable. Thank you!

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This is the second time using Precision Garage Door and both times have been a good experience. They showed me what the problems were and gave me options. The first time the door could be repaired, this time I plan on having the garage door replaced. I highly recommend them.

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A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your loyal business!

James W Service Provided:
Garage Door Repair

Product:
Rollers

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James, the technician, was punctual, knowledgeable, and had the issue spotted and fixed within minutes. He also trouble-shooted the rest of the system, and was on his was way. All within 10 minutes! I really appreciated his timeliness on a busy day like today. Many thanks to James for such care today!

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James W Service Provided:
Garage Door Opener Repair

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The garage door torsion spring snapped in two at 6:15 in the morning and I gave Precision Doors a call at 6:30 a.m. and they were here by 8:30. My technician James was very curtious and knowledgeable. He had my door fixed in 30 minutes great job James and Precision Doors. I would definitely recommend them to everyone I know. I will definitely use Precision Doors again if I need them.

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A Response from: Emily Whalen

Thank you so much for your review and recommendation! We appreciate your business!

James W Service Provided:
Garage Door Repair

Product:
Springs

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

6 stars! The rep came the very next day after I called, gave me 3 options with costs so I could make a decision that fit my budget, and made the repairs immediately! He was friendly and professional. I'm very happy with the results.

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A Response from: Emily Whalen

Thank you so much for your review! We appreciate your business!

James W Service Provided:
Garage Door Repair

Product:
Rollers

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service and responsiveness! James did a great of job of explaining what was wrong with the door and then fixed it quickly. Would definitely use again and would recommend to friends and neighbors.

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A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

James W Service Provided:
Garage Door Repair

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Terrific experience and company. Will certainly be a repeat customer and refer to others.

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A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

James W Service Provided:
Garage Door Opener Repair

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great price. Great service. Not one problem. Will recommend and use again.

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A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

James W Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

He said first it would be $330.00 and said it would be a $100.00 more to get everything fixed. He only fixed springs and cable. Then it went to $590.00. When I said can you do it cheaper he went to $550.00. That is a lot more than $100.00 something. It took him less than a hour. I feel like I got cheated. I paid more than $230.00 for a 5 year warranty

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A Response from: Emily Whalen

Thank you for your honest feedback. At the time of service our technician evaluated the garage door and advised of any issues that would need to be resolved so that your garage door would function properly. We pride ourselves with same day service, nights and/or weekends, the highest quality parts, honest and trustworthy employees, and the best warranties in the industry. In return our fees are a little higher then some of our competitor prices. Please call our office anytime at (865) 692-5141 should you like to discuss any further concerns. We appreciate your business are we are sorry that you were not completely satisfied.

James W Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Called to make an appointment and the service tech was at our home within an hour. Very friendly and knowledgeable.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James W Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: James W
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(423) 536-9835

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Clinton Area

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Kodak Area

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Precision Door Service
Office: (865) 221-7068
10525 Kingston Pike
Ste E

Knoxville, TN 37922