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James W

James W
Technician
Reviews: 421
Average: 4.95 stars
Drug Test: 7/16/2014
James W has received 421 reviews, averaging 4.95 Stars:
1 2 3 4 5

James W's Bio:

I have lived in East Tennessee since 1997. I'm married with 4 children and 3 grandchildren. I like to spend time with family and friends. I like to workout, run, and read in my spare time.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Just installed today. So far very pleased with unit. Technician very good and efficient on installation. Price reasonable but final invoice did not apply $10 discount as advertised on Yellow Page advertisement. Gene

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback. I apologize for any misunderstanding on the advertisement. The coupon is for $10 off your service call, which we completely waived for you, plus applied a 5% senior discount. However, I will send you a refund of $10 via mail. It is a pleasure to serve you.

James W Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

having had your services once and been very very satisfied ,I return for you to do the same again.

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback.

James W Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was very professional, and such a big help. If we have issues in the future, we will certainly use your company, and request James. We purchased a set of new eyes. Thank you, Karen Hester

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback.

James W Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fast, professional, thorough!!!

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback.

James W Service Provided:
Garage Door Repair

Product:
Rollers

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James did a great job!

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback.

James W Service Provided:
Garage Door Repair

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I would give a five star rating for the excellent service given for repair work on my garage door on a cold Saturday afternoon. The repairman was thoughtful and helpful to this 91 year old distraught woman! I had to smile this Monday afternoon when I saw your Precision truck at my next door neighbor`s garage! I gladly recommend your shop and wish you good luck!

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and recommendation. Any day we can put a smile on '91 year old distraught woman' in this bitterly cold weather...is a great day! We're happy to keep you safe and warm.

James W Service Provided:
Garage Door Repair

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

had two doors replaced. Excellent and friendly technicians. One door needed adjustment later and it was promptly fixed at no charge. I highly recommend this company for any garage door needs

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and recommendation. It is our pleasure to serve you.

James W Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was on time & very professional. He installed 2 new garage door openers on the Precision doors I got last year. He wasted no time, answered all my questions patiently & politely, and explained everything clearly. He was an excellent representative of your company.

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your repeat business and feedback of your positive experience.

James W Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision did an outstanding job replacing the broken springs on my garage door and providing the PDS Overhaul. My technician, James, was very courteous and professional and the job was completed very in a very timely manner. This is my first time dealing with Precision Door and I would highly recommend them! My garage door operates like new now, so smooth and quiet. Great job!!!

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A Response from: Sandy

Thank you for the 5 star rating for our Technician James and the company. Precision Door appreciates your business and recommendation to others. Wishing you a Merry Christmas and blessed New Year.

James W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James came out to repair a broken spring a couple of years ago, and told us we could get a discount on new doors after the repairs and tune-up he completed for us anytime within five years. He came back, honored the commitment and now we have brand new doors on order. James' repair work in the beginning is why we are still customers and why we looked no where else when it came time to replace the doors.

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A Response from: Sandy

Thank you for your outstanding 5 star review. Precision Door appreciates your repeat business and values your feedback regarding our technician, James. Happy to hear he is modeling 'A Name You Can Trust.'

James W Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was prompt, friendly and professional. He was running ahead of the appointment time, so he called to see if he could come early. He arrived in 20 minutes! He also tested the doors and programmed the new remotes that we needed. He even remembered (or your files told him!) that your company had serviced us in 2009. Overall, great job!

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and values your feedback. It is always a compliment when we can serve a repeat customer.

James W Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

On time and great work at a great price. Thank you!

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback.

James W Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Had used company before in different state.

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door service appreciates you as a loyal customer.

James W Service Provided:
Garage Door Repair

Product:
Rollers

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

On time and very professional. Explained everything ahead of time, and got my approval before doing any work

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our service.

James W Service Provided:
Garage Door Repair

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

As women and senior, I felt that James was a gentlemen and very professional and knowledgeable. I felt that he was there for me and not a salesmen. I would highly recommend James for any of my friends in Tellico Village. Lois Koenig

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and high recommendation to your friends in Tellico Village. It is always a pleasure to serve you and the other kind folks in Tellico Village.

James W Service Provided:
Garage Door Repair

Product:
Rollers

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a problem with my garage door opener. I called Precision and they replaced the opener. It works like a dream. almost no noise at all.

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback.

James W Service Provided:
Garage Door Opener Install

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James is definitely a five star on the rating scale. He was very knowledgeable, professional, and friendly Precision should be proud to have him as an employee. Hope he enjoyed the peaches.

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A Response from: Sandy

Thank you for the wonderful feedback on James and the 5 star rating. It was our pleasure to serve you...but he certainly did enjoy the peaches. Precision Door appreciates your business.

James W Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Called them Saturday when my door broke, they were out first thing Monday morning and installed a new door quickly. Excellent service.

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback.

James W Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Price was competitive, service was fast and well done, service tech was

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A Response from: Sandy

Thank you for your 5 star rating. We appreciate your business and feedback.

James W Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

my next door neighbors recommended you.

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business.

James W Service Provided:
Install Garage Doors

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great experience. James was very professional. The work was done quickly, and everything was left the way he found it. All my future garage door needs will definitely go to precision.

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your feedback and business. It is our pleasure to serve you.

James W Service Provided:
Garage Door Repair

Product:
Springs

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James Wells provided an estimate for replacement of both garage doors and evaluated the performance of both garage door openers which we believed needed replacing also. James's honesty and professionalism was outstanding as he indicated our openers were working properly but the doors (the previous homeowner had backed his car into them) needed replacing because they were bent putting too much stress on the opener while attempting to open and lift. The springs were also not balanced properly and needed replacing.

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A Response from: Sandy

James, thank you for the 5 star review. Precision Door Service appreciates your feedback and business.

James W Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My technician was very courteous and seemed to really know his job. He was very professional. His name was James and he wore a uniform and drove a marked vehicle. He worked on my existing door and replaced door opener. My door is so quiet now and before it sounded like a freight train. He also installed a keypad on the outside. I am very pleased with my experience.

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A Response from: Sandy

Blenda, thank you for your 5 star review. Precision Door Service appreciates your feedback and business.

James W Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James is very efficient and knowlegble, he even understand "stupidity" mine. If he didn't have to drive so far, I would probably call him more often. Thanks again for the service Jack

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A Response from: Sandy

Jack, thank you for your review. Please don't hesitate to give us a call, we don't mind the drive to service you at all. Precision Door Service appreciates your feedback and business.

James W Service Provided:
Garage Door Repair

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was our technician and he was very knowledgeable and talked in language that I could understand. I would recommend this service, if needed. I had been trying to get a Knoxville company since last week and James arrived within two hours. 5 stars

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A Response from: Sandy

Clint, thank you for your review and recommendation. Precision Door Service appreciates your feedback and business.

James W Service Provided:
Garage Door Repair

Product:
Rollers

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James was on time, listened to my story of a stopping-in-mid-cycle door, studied the 17 yr old garage door's behavior, made the necessary and proper adjustments, and installed new rollers. Everything is better now and works. Very satisfied with both the service and the professionalism.

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A Response from: Sandy

Thank you for your review. We appreciate your business.

James W Service Provided:
Garage Door Repair

Product:
Rollers

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The telephone receptionist, Christine, was very helpful and asked very specific questions that showed she knows doors! I was pleased that your repairman was NOT cover with tattoos and rings in his nose. (Yes, I am old.) James was very competent, friendly and prompt. He fixed the door twice as fast as I thought it would take. I was thrilled that he could save the original door! After his repairs and tune up, that was the quietest garage door that I've heard operate. My Thanks To All, Tim

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A Response from: Emily Whalen

Thank you so much for your review! We appreciate your business!

James W Service Provided:
Broken Garage Door Spring Repair

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you for the wonderful service I have received with Precision. Today I had a problem solved and James the technician was very prompt, friendly and helpful. Couldn't ask for better. Thank you.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James W Service Provided:
Garage Door Opener Repair

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great fast service. Called at 8am and service tech was here at 11 am same day. Took Williams almost a month to come last time I needed service and they were very rude and did basically nothing. Tech was professional and courteous. 5 Stars.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James W Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our repair man James did a great job. Thanks

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James W Service Provided:
Broken Garage Door Spring Repair

Technician: James W
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Knoxville Area

(865) 643-8587

(865) 643-8587
Maryville Area

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(865) 268-4051

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Vonore Area

(423) 536-9835

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Corryton Area

(865) 512-6675

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Clinton Area

(865) 408-8914

(865) 408-8914
Kodak Area

(865) 816-9766

(865) 816-9766
Precision Door Service
Office: (865) 221-7068
10525 Kingston Pike
Ste E

Knoxville, TN 37922