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Read what people are saying
about Precision Garage Door in:

Lenoir City, TN

Precision Garage Door of Knoxville
has received 147 reviews, averaging 4.94 Stars:
1 2 3 4 5
Review:

Patrick S came shortly after we called him. He assessed several areas of needed repair. He completed the work quickly and efficiently. The warranty gave us confidence he and his company stood behind their work! Very pleased with Precision Door Service and Patrick.

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Patrick S Service Provided:
Garage Door Repair

Technician: Patrick S
Review:

Preston S was my serviceman. Gave me plenty of heads up on when he would arrive. Quickly diagnosed the problem and provided several pricing options. Quality work, was done in less than an hour. Great attitude/service.

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Preston S Service Provided:
Garage Door Repair

Product:
Springs

Technician: Preston S
Review:

Chris P, was super, very fast worker. We had a broken main spring, so he start off to correct that and new rollers on present door. We than decided to replace are garage door opener. Very happy with Chris P. work. You should be proud to have him as a employee.

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Chris P Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Technician: Chris P
Review:

1. The technician left a large dark grease stain(from his gloves) on my wall next to the indoor opener. There was no effort on his part to clean the area after his work. 2. The technician left a small pile of metal pieces on the floor below where he was drilling/grinding on the door system above. There was no effort on his part to clean this area. The technician made no effort to clean any of the areas after completing the work. HE, AND YOUR COMPANY USED POOR WORKMANSHIP ON THIS JOB! I will not forget it and will gladly relay my findings to any and all my friends who inquire about my experience.

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Patrick S Service Provided:
Garage Door Opener Repair

Technician: Patrick S
Review:

On 5/8/24 I had an appointment to go to and the coil spring on the garage door had broken trapping my car. I made a call to your company and Pehton (spllg) was at my place in roughly 30 minutes. He was very personable and very fast in making repairts. Great Job!

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Hayden D Service Provided:
Broken Garage Door Spring Repair

Technician: Hayden D
Review:

Derek did a wonderful job replacing my garage door opener. He was friendly and told me everything he was doing and explained the system well. Thank you for a pleasant situation.

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Derek H Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Derek H
Review:

Matt was very professional. Clearly explained the various options and did a great job

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Matt H Service Provided:
Garage Door Repair

Product:
Springs

Technician: Matt H
Review:

A bad storm hit Lenoir City today and a tornado or microburst sucked my garage door almost off the house trapping my husband’s car inside. I call Precision Garage Door Company and they were in my driveway in less than 40 minutes! The Technician did an amazing job getting my door back & working temporarily until the new door comes in! I am safe, grateful & very satisfied with this amazing company! Thank you!

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Justin H Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Justin H
Review:

Derek was excellent. If there were ten stars he would have received them! He was great went over everything explaining what should be replaced. While replacing the parts needed to be replaced he noticed something near the track that was catching and door panels and removed it and explained to me that he removed. Which probably saved me from having to replace a panel on my door down the road! Thank you

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Derek H Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Technician: Derek H
Review:

Derek was very nice and professional. He did a great job!

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Derek H Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Derek H
Review:

Excellent! Technician was very pleasant and knowledgeable! I am very pleased with his efficient service and followed his suggestions to solve the problems,

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Jon W Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Installer: Jon W
Review:

I have been using Precision for years not only for my own home but for several rental properties. They install quality materials, at a. Reasonable price.

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Hayden D Service Provided:
Garage Door Repair

Technician: Hayden D
Review:

Derek H did an outstanding job repairing two garage doors today. He inspection pointed out some important repairs that were needed and he quickly completed the repairs. I will definitely request Precision Doors and Derek for future repairs. Great job!

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Derek H Service Provided:
Garage Door Opener Repair

Technician: Derek H
Review:

We contacted Precision Door because we needed our garage door openers replaced. From the initial phone call and scheduling to the total installation, the customer service was excellent and efficient!!!! Preston S. was able to come out in the late afternoon, and was friendly, knowledgeable, and worked diligently to install openers. Thank you for your service and care of customers! Will definitely recommend your business.

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Preston S Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Preston S
Review:

James did a great job fixing our door. He replaced all the moving parts, so we're good for another 10 years.

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James W Service Provided:
Garage Door Repair

Technician: James W
Review:

Derek was on time, very professional, very neat, showed us how the new door worked, programmed our remotes and did a super job!

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Derek H Service Provided:
Install Garage Doors

Product:
Opener

Technician: Derek H
Review:

Our son used Precision Door Serice to install new garage doors. He was very pleased with their service and prices, so when U had a spring break in one of my garage doors Saturday morning I called Precision. They sent Derek out within a few hours. Derek was extremely knowledgeable and professional. He did a great job of getting my door operational again.

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Derek H Service Provided:
Garage Door Repair

Product:
Springs

Technician: Derek H
Review:

Very special day for us, usually folks come out give you and estimate and set you another appointment… NOT with these great folks.. Josh came out discussed with me the issue, and wham new garage door opener and I got the best- both the precision quality unit and installation.. Josh was professional and just all around great guy.. did the job perfectly and I thank you for all you did today! I recommend this company 200%.

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Josh C Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Josh C
Review:

Employees were on time and very, very courteous & friendly. Goes a long way when customers are upset about their door breakdowns.

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Derek H Service Provided:
Garage Door Repair

Technician: Derek H
Review:

I called this morning asking for someone to come and take a look at my garage due to my spring breaking on my door. The customer service representative on the phone was amazing (I called at 830am) and by 1:15pm James W, the tech, had come and gone. I not only got my spring fixed but got other worn out broken pieces replaced and purchased a new quiet garage door opener. I will refer Precision to others.

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James W Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Technician: James W
Review:

Excellent experience! Called late in the afternoon to explain issues, and a technician was out the next morning to fix our garage door. Friendly and honest service.

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Derek H Service Provided:
Garage Door Repair

Product:
Springs

Technician: Derek H
Review:

Experienced intermittent issue with our garage door closing & not opening Called Precision to schedule an appt for a tech to come out. Shocked when they could schedule us for later in the evening of the same day Derek called & said he had an opening & if he could come on by & take a look Derek was knowledgeable & personable. He did an evaluation & to solve the problem long term needed to replace the lift unit Derek was efficient with the installation programmed our car remotes Derek is an asset to Precision & great people person

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Derek H Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Derek H
Review:

Promp and professional service. Fixed our garage door and wiring quickly and completely. The only garage door company we will use.

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Derek H Service Provided:
Garage Door Repair

Technician: Derek H
Review:

Thank you Mike. Discovered my garage door would not open at 5 a.m. due to broke spring and by 11 a.m. my door is fixed. It was an older door so needed some additional repairs. I really appreciate your quick response. I highly recommend.

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Service Provided:
Garage Door Repair

Review:

Michael Hall was an excellent technician! He was knowledgeable and very personable! He has been our technician on a previous repair.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

They were able to diagnose the problem quickly and in no time our garage door was back working! They programmed all of our remotes as well! Definitely recommend them!

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Service Provided:
Garage Door Repair

Review:

Prompt service, arrived on time, very professional, provided much information,am happy with work done, was provided options for possible future updates, no feelings of being "up-sold" on work/cost to being done.

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Chris P Service Provided:
Garage Door Opener Repair

Technician: Chris P
Review:

My garage door would not open and needed real help. Patrick came within a few hours of my call. I needed springs, rollers, cables, and outside flashing. He was professional and explained all that was needed, why it was needed, and made sure I was OK with the pricing. He completed the job quickly and gave me tips on future maintenance! I will be recommending him to all my neighbors.

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Patrick S Service Provided:
Garage Door Repair

Product:
Springs

Technician: Patrick S
Review:

It is obviously a well run company. The initial contact person answered all my initial questions and was polite and professional. Rare in customer service these days! Michael was our tech and came about when he was scheduled and was so very friendly and did a great job explaining the product, installing it and showing us the features once installed. The same day service sets them apart and one of the reasons we chose Precision.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Derek Haynie phoned ahead and arrived on time. He is a very nice young man and did an excellent job. Highly recommend Precision Overhead Door Service. Well Done!!

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Derek H Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Derek H
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Precision Door Service
Office: (865) 221-7068
10525 Kingston Pike
Ste E

Knoxville, TN 37922